SERVPRO came to our home and worked on two services. First, they tackled the mold growing in our basement. The sprayed, set off a safe spray-bomb that killed the mold. Then they wiped absolutely everything, to ensure it was cleaned. Separately, we had a terrible smelling carpet, thanks to a couple of dogs. We never saw such equipment (lol). The shampoo turned into a deep, dark color once the dirt was actually lifted from the carpet. 10 out of 10. Thank you!

We needed to do a deep cleaning for a friend coming home from the hospital. Carol in the office was informative and professional. She got a crew out to us same day and they did an incredible job. The whole house was cleaned and sanitized. The crew was very polite and professional and did a great job explaining what was done. Highly recommend!

Had great experience w/ ServPro after ,y water damage. chris and Johnathan were great, super helpful.Will def use them again going forward!

Unbelievable company to work with! Friendly and very professional with such an amazing team! Very honest and great response time!

I never write reviews, but feel compelled to do so based upon my experience with SERVPRO. I did not have any work performed by them, so I cannot attest to the quality of their work.I scheduled an appointment on Wednesday 9/11 to have a representative come to my home for a mold remediation estimate. The appointment was scheduled for 9/13 @10:30. I did not receive a confirmation call, but did not think anything of it. I waited around for a half-hour before calling to check and see if someone was still coming to my home.I called and spoke with Dave (I believe that was his name). He is one of the project managers for the Milton/Braintree branch. I explained to him the situation and asked if someone was still coming. He asked who I spoke with. Unfortunately, I have spoken to multiple companies and couldnt remember exactly who I had set the appointment with. He checked his schedule and said that there was nothing on his schedule. He then explained that the woman who typically does the scheduling is on vacation, and whomever I spoke with probably forgot to enter it in the system. He never apologized for the inconvenience his company had caused or tried to own up to the mistake. He asked if I wanted to schedule another appointment. I told him that I did not want to schedule an appointment because this was a poor representation of his company, and I did not want to move forward with them. The mans response was whatever and he hung up the phone.This company deals with mold remediation, which is a very sensitive issue. SERVPRO is a big company, so this review probably wont mean a thing to them because business will go on as usual. This is typical behavior of bigger companies. They show a complete lack of concern for customers because they know the next job is right around the corner. I would strongly recommend looking for another company if you want a company that genuinely cares about their customers.

Ran by a great business owner! Every employee is wonderful with an great positive attitude and energy. No slacking, everyone works stays busy and everything is done wonderfully by each and every employer. SERVPRO IN MILTON BRAINTREE IS THEE BEST!

Great company to work with! They are very professional and took time to explain the processes. You have great people in place! would highly recommend!

Yes - the company sent 2 employees (showed up a half day late) to remediate mold in a bathroom ceiling and attic.... hmmm .... the workers sloppiness dragged debris throughout the house, the workers locked themselves out of the bathroom and tried entering the room through the window (which they broke off its track and now needs a complete replacement) The workers painted the attic with an anti mold paint but forgot to cover and protect the bathroom fixtures (spent 2 days cleaning). The workers borrowed numerous personal tools to complete the job. The chemical that was used to kill the mold ate away the shower walls. And the workers disappeared for 2 days with no communication from the job manager (and still no communication).... no follow up, just a bill was sent which is now making its way to my lawyer to recoup the damages caused by this Company. And YES - I am charging daily rent for the equipment they left at the house....do NOT use them!

If there was 10 starts available I would give them 10! I called Servpro of Milton/Braintree to remove mold I had growing in my attic. Gerardo (the project manager) was nothing short but efficient, kind, outgoing and amazing! Not only is he professional and gets the job done, but he is beyond friendly, and even a little funny! His crew of guys came in and made my attic look BRAND NEW. Although I hope I don’t have another disaster, If I do they will be the first company I call! I highly recommend this place.

I’ve used and continue to use this franchise for dust containment, post construction cleanup, job site organization and the occasional mold job that pops up for my construction company. It is essential to have a reliable company that we can count on and we’re lucky to have built a relationship with this great team of responsive and professional people.

I really received a wow experience with this company. They were so patient and courtesy to my 98 old grandmother, the project managers and workers made sure she knew all the steps they were doing for the water issue in a her finish basement. I will definitely recommend them to anyone who needs there service.

I had a pipe burst in my house and the Milton/Braintree servepro team came and made my house as good as new again! They were punctual, respectful and great at their jobs. Great customer service!

When I noticed mold in my child room I was worried. After calling Servpro Milton Braintree and speaking to Gerardo I felt more at ease. He came out promptly and set a action plan how to get ride of the mold. They went above and beyond my expectation and set up a mold test ensuring that there was no more mold. I would recommend anyone who has any worries at mold to call them and ask for Gerardo.

You want a good job, call this company. Worth every pennie! They did a deep cleaning of my new house. They did an awesome job!!!

Excellent job! Jean and the rest of the crew did an excellent job cleaning and organizing my home after construction. They were always prompt, consistent and polite. I would recommend them for any service they offer.

Work is outstanding and they do such a great job!!! All the employees are organized, happy and is always careful with important things

We had SERVPRO of Milton/Braintree perform an industrial cleaning of a garage that is located next to the ocean and used to store household and marine equipment. They did an outstanding job! The crew was extremely thorough and knowledgeable. The managers Chris and Jason were great to work with and did exactly what they said, and were always on schedule. I highly recommend their services.

We used SERVPRO of Milton/Braintree to perform an industrial cleaning of our wholesale Plumbing & Heating warehouse before a Grand Opening. Chris and his crew were thorough, professional and knowledgeable. They were able to accommodate our tight schedule and complete the job on the weekend. I would highly recommend their services.

I have used ServePro Milton/Braintree on several projects:. Water Pipe Flood - Nicotine Residue and Odor Resolve ---- Mold Remediation --- Storm Water InfiltrationKyle -- was consistently prompt in responding to my initial SOS calls. He was always informative in his evaluations and implemented plans. All members of his teams were professional, courteous and followed safe guard protocols on every project.Their follow through was remarkable. I will continue to seek their expertise and service when the need arises. --- Janet - Designer - Project Mgr.

SERVPRO of Milton/Braintree is fantastic! Great Team, quick response and very professional work. If you ever have any disaster or cleanup needs call them first!

We being in hotel industry typically use companies like this more often and we just had the worst experience with this company, did not show up on time, didnt even know what they came to do after their sales person came previous week and took tons of pictures and wrote a big report. The crew had an attitude and they did a terrible job, we gave them to clean just one room, they did not wipe the walls all stains and food still on the wall, draperies were not wiped or removed stains, and they were done in 4 hours charged me $1361.94 for 4 hours to clean one room, never again!

ServePro of Milton/Braintree is excellent! I wouldnt hesitate to refer anyone I know in need of restoration services to them. Theyre responsive, fair and do great work!

We contacted ServPro for an estimate and they were available to assist us as soon as we reached out. We had to wait a few months before being able to schedule the work (other home issues took precedent), but when we were ready, ServPro was able to come out the following week. All the individuals we worked with were extremely helpful and professional. The ServPro team worked efficiently, finishing the work in a day, and they did a great job cleaning up, leaving everything as they found it. I would absolutely recommend ServPro in the future. They really made a tough situation as easy as possible for us!

Excellent! I had them come to do the entire demo and clean up for a renovation and it was flawless. The crew was professional, timely, clean and courteous. I will definitely call them again for any service!I would highly recommend the professionals at Servpro of Milton/Braintree.

Top notch customer service from this exceptional company - the folks in the Milton/Braintree office are professional and prompt in responding to customer needs.

ServPro did an excellent job on one of our projects. They were very professional, on time, and their work was precision. We appreciated working with them and we will work with them in the future.Steve from Bridgewater

I would highly recommend Servpro of Milton/Braintree. They are super responsive and very professional.

Work well with customers and subcontractors

I highly recommend ServePro of Milton/Braintree, you will not be disappointed!

Great service. Guys are clean organized an very professional.

I had the pleasure of dealing with Samantha Steinhage. I would recommend their service to anyone in need!

We had a massive water leak that came down through the ceiling into the living room. We called SERVPRO to come dry up the water and prevent possible mold from forming. They came to our house within 45 minutes and set up. The staff is not only courteous, but was sensitive to the fact that we have two young children to work around. I would hire them again without any hesitation.

Great company. Excellent service

Excellent Service every time

When our basement flooded, they were here within an hour, sucked up the water, and set up the dryers and dehumidifier. By the next day, the basement was unbelievably dry. They were friendly and professional throughout the entire process.