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Brentwood Service Center
1925 Brentwood St, High Point, NC 27260, United States
Comments
Al
Review №1

Good people check everything you need.

Jo
Review №2

Always thorough and courteous. Garry is a great guy that I would let work on anything of mine and the rest of the guys do a great job too

Ke
Review №3

Very disrespectful when you ask questions about your work and they have no patience 🤔😒

Ja
Review №4

This is an NC inspection place. That is their bread and butter and tire changes. If its simple then its in and out. Dont expect anything else even though they state they are a full service mechanic. They only have 2 bays and they dont even show up on time to open their own shop.

Pa
Review №5

I take all of my vehicles here for service and I have never had a bad experience. Gary and his crew are some really good people. I wont take my vehicles anywhere else except here. I appreciate the good work and they also stand by their work which is something that definitely makes me feel better and gives me a piece of mind knowing that the job was done right. Give them a chance.

Ja
Review №6

Great work done sooner than expected

Cl
Review №7

Its hard to find a trustworthy mechanics but when I went to these guys, they was upfront and honest. The pricing is fair and really just like anywhere else you just have to have patience. I have told several people already about them and I will tell more. Thank you for everything you did for my daughter car.

et
Review №8

These idiotic so-called mechanics actually put a womans life at risk said they plugged and patched up a tire and they did nothing of the sort. If your business is so strung out and not doing that well when you have to literally take $10 from a woman whos traveling its pretty sad and I think you should close the doors for good... I would never ever suggest anybody do any type of business with this company it is the worst they are bootleg and they just dont know exactly what theyre doing

Ma
Review №9

Ask for Jason to work on your vehicle because he is the Best in town. Also the most trustworthy and honest mechanic I have ever had. I will be a forever customer at this shop. Thank you so much!

Er
Review №10

I took my car down there to get a power steering pump and up getting my cosole light broke by my sun roof they lied and said that they did not do it now its hard for me to get it fixed because my car is a 2005 Maxima

Ca
Review №11

The people at Brentwood Service are always friendly and helpful. I rent trucks from John and also get my car serviced by Gary. John goes out of his way to get a truck for me at the right price-no matter the time of day. The service department is trustworthy and efficient. You are always in good hands at Brentwood Service. It is a family owned business that treats you like family while you are there.

Da
Review №12

Great staff and service highly recommend to others! Fast and affordable service every time!

Ch
Review №13

Brentwood Service provides just that, quality service and expert advise for all my family vehicles. Trustworthy and dependable employees welcome customers on a daily basis!

Ca
Review №14

Very quick service. Very positive experience!

Vi
Review №15

I rented a Penske Truck here recently. Each time I called for information and/or to reserve, I was told to wait for John and waited in excess of 5-10 minutes before having the hang up and call again. Upon arrival, I had to wait an hour for them to bring the truck to the store that was supposed to be there waiting on me first thing in the morning, which caused me to be late to my deadline to pickup my equipment. I politely asked John if he would do anything for me, since I had to wait for an hour to get my vehicle. He got an attitude with me out of no where and walked out saying he just wasnt going to rent the vehicle to me because I was mad at him. I never said I was mad at him, but simply asked if they were planning on doing anything for me for my one hour wait and inconvenience, which actually cost me a few hundred dollars on the deal that I had to arrive to that evening. He finally got over his temper tantrum and rented me my vehicle but was a jerk the entire time. I own 3 companies here in the Triad and pride myself on customer service and promptness. I havent been spoken down to or treated so disrespectfully in a decade. I highly suggest that unless they terminate John (unless hes the owner...I dont know), that anyone abstain from conducting business with this company. Hes an absolute embarrassment to the company.

Mi
Review №16

The service manager Gary is friendly and knowledgeable, you are treated like family when you are there, and there is almost always a follow up call to make sure everything is going well. I will highly recommend Brentwood Service Stations service department and put it up against any others for quality and price right work.

Ja
Review №17

Honest with a good value.Gary and his staff takes care of all my automobile needs. From the major jobs to the routine oil change, Brentwood Service has got you covered.

De
Review №18

Great and trust worthy place to take your vehicle. I have been dealing with the same place for over 15 years and will never let any other place work on any of my vehicles.

Se
Review №19

Needed an oil change. I called at 3:25 pm to see if they where open and said that I wanted to get an oil change. The guy stated that they werent closing till 4:30. I got there at 3:45 and was told that they decided to go ahead and shut down and I that I needed to return in the morning. I was pretty upset! When I returned on Monday , the owner apologized for the incident. He then provided me with above and beyond great customer service. I will be a returning customer!!!

Jo
Review №20

A great bunch of guys, their honest at the work they do and they do a awesome job for the money. I would recommend them to anyone.

Jo
Review №21

I would NOT recommend this place to my worst enemy!! I went while 8 months pregnant to have my truck inspected. After THE OWNER, ANTHONY, lost my paperwork, he proceeded to blame me for the loss and cuss me out. He disrespected me like I have never been before then threatened to lock me in the store and call the cops! I encouraged him to do so and he told me to leave! If I hadnt been 8 months pregnant, ANTHONY wouldve met his maker that day!! I wont be back for even a half of gallon of gas and will do my happy dance when karma shuts this place down!! People like this dont need to be out in the public!!!!

Ta
Review №22

Theyre sorry

Ro
Review №23

Great service guys. my car runs like new. Thanks

Sc
Review №24

Brentwood Service has been my 1st choice for automotive service for over 10 years! Gary and his team are very professional and have always provided me fast and reliable service at a fair price.

NC
Review №25

We have all of our vehicles serviced here, honest people and great work!

Jo
Review №26

Great service. I love this place for my car needs.

Ms
Review №27

I like them for their price but theyre continously running behind so its hard to get service without waiting hours And the receptionist doesnt know how to talk to people-At All.And neither do the MAIN mechanic

Fr
Review №28

I have never seen a worst customer service . very rude that made me change my mind and got out of the shop without let him even look at my car. .. I will never go there again and. I will not recomend. that shop to nobody. sucks .

Ze
Review №29

Plain Rude. Could have been better. Guess I got someone different then everyone else.

Yv
Review №30

Honestly and Patient... Love them all..

Ro
Review №31

Garys team are AWESOME!

My
Review №32

Worst place to go they dont fix your issues then cuss you and call you a lie never trust them

Ri
Review №33

Great service!

jo
Review №34

Cause the do everything to get you back on street

Ra
Review №35

Very bad customer service. Gary is very rude. I will never take my car there for anything. Too bad you cant give a minus 5 rating.

Ja
Review №36

Fast friendly service!

Ts
Review №37

Fair and fast!

Ph
Review №38

Warning !!!!!!!! they charge full list labor out of the book. They were more then the toyota dealership. very poor service. Stay away................................

NA
Review №39

Poor and slow service

Information
39 Comments
3.9 Rating
  • Address:1925 Brentwood St, High Point, NC 27260, United States
  • Site:http://brentwoodservice.com/
  • Phone:+1 336-883-2623
Categories
  • Auto repair shop
  • ATM
  • Brake shop
  • Car inspection station
  • Engine rebuilding service
  • Gas station
  • Oil change service
  • Tire shop
  • Trailer rental service
  • Transmission shop
  • Truck rental agency
  • Used tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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