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LabCorp
970 W 49th St, Hialeah, FL 33012, United States
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Ba
Review №1

Amazing and kind service. Super organized and very efficient. It was full but they work very quick. Mr Julio is suck a kind and professional! Thank you

Ed
Review №2

Worth going the extra distance for the friendliness, professionalism, and of course their ability to find the vein first time.I always get mad anxiety because of the times a poor blood draw has caused me to feel sick or like I’m going to pass out.Wish I got the young guy’s name so I can request him every time!

Yu
Review №3

I had nothing but a positive experience here. I came for a pre-employment drug test and was done in less than 15 minutes. These people were very quick and professional.

Za
Review №4

Excellent attention and very fast. First time in this place and I will be back whenever I need to have labs done. Reinaldo López was the technician who assisted me, very professional, nothing hurt, very nice.

Da
Review №5

Worst experience ever !!!! Very rude and unprofessional staff..!! They will never greet you or say How may i help in a nice way..!!Do not take you or your family there !!! I felt like i was in cuba where there is no manners ..!!

Ge
Review №6

If youre not a regular they talk to you so rude. Customer service is horrible. I rather drive an extra15 miles for better service. Good luck 👍

co
Review №7

I don’t have complaints about this place my dad app was at 12:30 pm fasting we came earlier at 7 :20 am to see if they can see him sooner they were very polite and with no problem he was seen we are going home at 7:40 am .. I will definitely will bring my dad in here again .

Ca
Review №8

This is one of the best places to get labs done. I use this lab routinely and I always get quality service. The place is nice and clean. The staff are very professional too.

Ca
Review №9

Excellent People, friendly. Great Service!I didnt have an appointment however I easily pre-registered using the electronic machines located in their lobby. A few minutes later I was called to the window to give them the order form and waited to be called. They called my name and performed the test.Very easy without complicated protocols.I will never go back to Qu--- Diag------.Thank you for a great service.

Ba
Review №10

I was hesitant about going because of the reviews. However, my experience was extremely positive at the Palm Avenue LabCorp. Upon walking in I was greeted and asked to electronically sign in at one of two stations. If you are not technologically inclined, someone from the office quickly assists you with the process. I was called at exactly my appointment time. The young man was focused and knowledgeable. He took his time examining both arms and with one attempt he drew the blood needed. I hardly felt the needle going. The experience was quick and painless. The staff kept everyone moving quickly. The CON was the parking, but they had an attendant in the back lot helping with the parking. He pointed to an empty spot. It took me two minute to park. I went on a Monday at 9:30.

Pd
Review №11

I had a great experience at this LabCorp. I had an appointment for 12pm and i got here at 12:05. By 12:23pm I was back in my car. Thanks

Lo
Review №12

I dont have nothing to complain for this place they are very fast and good services.

Pe
Review №13

The staff was professional. They have a big waiting area with plenty of seating. There are several computers on one corner. You have to use them to check in. It is best to schedule an appointment online. I only waited 10-15 minutes. The lab work was quick. Parking is in the back of the building. There isnt a lot of parking but the turnaround is so fast that youll probably find an empty space or two.

Ma
Review №14

Im so glad I made the decision to use this LabCorp location (a 30 minute drive from home) but it was a good choice. There are many locations much closer, but with poor reputations. At this LabCorp I arrived to a nice facility. The desk person immediately engaged me, guided me through the use of the self check-in system (super easy to use and only takes a few seconds), and for a 2 PM appointment, I was done and back in my truck by 2:15 PM (your results may differ, but not by much) Will def go here again next time I need blood tests run.

Iv
Review №15

Went there for the first time. The phlebotomists by the name Eduardo made me feel at ease. Very professional and polite. He was able to draw blood even though I have very difficult veins.Thank you labCorp for hiring people like Eduardo. I truly appreciate his kindness and Professionalism.

da
Review №16

This is by far the BEST place to get labs! The front desk staff is exceptionally cordial and professional. My tech, Dunia, was GREAT! So polite, friendly, and very skilled. Took only only one attempt to draw blood and I didnt even know when she had finished! Very clean and well organized system they have here. I know a little Spanish and was going to try to speak a little bit, but they didnt even me the chance. This place is simply the best!

Lu
Review №17

Worst customer service ever, slow, slow, very slow. Went there fasting for a bloodwork, had to wait four hours there, had to complain to the front desk, was about to pass out in order to get in. Go somewhere else ...

Or
Review №18

Will go out of my way to come here. Very efficient, clean, and they know how to keep the pace moving at a steady flow. You have an appointment & theyll call you in 10MIN very organized!

Al
Review №19

This place the Lady in front the window she was calling in front of me 15 people and if I didnt approach the window to find out whats going on with me that she did not call me and all she said oh Im sorry you next but 15 people went in front of me....and when I give my documents.I waited another half hour and again Went to see her again and told her did you forget about me again! And she said oh your next and I saw her puttingmy documets in front because again saw people that came in last was calling first than me....I had a lot of things to do and this place with that women at the window no good....be aware she need to go a place that she dont deal with people....otherwise go to quest or other lab place but not here in at Palm ave in Hialeah....

An
Review №20

Check in a disaster. Rude man on it. People you have to sleep well before start working

Fa
Review №21

The waiting is unbelievable, bad courtesy, my child had to use the bathroom and they said i had to wait for someone to come out because they couldnt open the door are you kidding me? Lazy a$$ . And how is possible that little kids are gonna be there waiting for hours and hours fasting

Da
Review №22

No one get the call phone to do an appointment

Me
Review №23

I never had a problem at LabCorp before. I always go on Saturdays as a walking I tried to be the first to arrived. Today was the same, but I was second in line which is very good. I arrived at 5:40 A.M. But once we got inside labCorp the tablet I uesd was down. And an old woman that works there instead having keeping everything in order the way it should be she tried to makes funny comments or jokes about her departed hysband being upset and died of it. In the mean time others were in front of me because their tablets were working properly. They keep changing their staff. They dont have good custmer service I even complainted toa woman that was in chargeabd told her about their system. Unbelievable. They have to do better and I dont mind technology taking over. But they need to be more organized. I will go back again. Theyre now in a great location.

Er
Review №24

Came in at 7:30 am on a Wednesday for bloodwork without an appointment and was out of there by 8 am. Technician made the blood draw practically painless and was so friendly.

Ca
Review №25

Great service. Experienced phlebotomists.

Ce
Review №26

Morning welcomeSmile ,professionally ,is the most important on the costumer service ,this staff they don’t have this Courtesy ,other thing is the parking

Er
Review №27

Worst Lab ever, the waiting time is a nightmare the people inside dont know how to treat a little boy. They are the worst on attention, my nephew has autism and they treat him like a bad kid with a bad behavior. That was the worst day ever in a LabCorp,They look like they are in the middle of the hood, talking with bad peoples. I been in another LabCorp before and this was awful. Thanks for make our day really bad 🤬🤬😡😡

PJ
Review №28

Worst customer service ever, let me save you a trip don’t come to this place

Al
Review №29

Parking is a big problem, otherwise they have great staff & appointment times are honored.

Ge
Review №30

Super lento mucho mas grande pero bien lentos. Extremely slow, 2 hours after registration and nothing

Dy
Review №31

Have gone here three times now that im pregnant and will continue to go for future labs needed. Fast and very courteous staff.

Ma
Review №32

Is the ONLY place where take blood samples on first attempt. Very professional and clean! The parking lot is a little bit cramped, but the parking attendant is very cooperative

Ne
Review №33

Super fast service and courteous staff! Parking is tricky coming for east or north, but there is a Bank of America building just east with parking.

Fl
Review №34

Brand new facility, parking, great service.

La
Review №35

New check in with machine is very not customer service. technicians are looking into computer screens and not attempted of you needs. lab quest has never been so in my mind. for what ever its worth.

Ma
Review №36

Awful. As soon as I arrived, I showed them my request forms for work for tests that needed to be done and they said they could do them. I then waited TWO hours and when I got to the window they said I needed to go to a different location to have those tests done since they don’t offer them. What a waste of time. The other location did it within 5 minutes.

Iv
Review №37

Very Good Lab....5 Starts from me !!!

Ol
Review №38

Wait time is ridiculous..Badly organized system. Even with appointment, I have been waiting for two and a half hours. Would leave but need the test done today.

lu
Review №39

The woman at the front desk havo no comun sence .

Ad
Review №40

No parking, had to go back home and look for another location. Waste of time

El
Review №41

The only place I will go to. Very professional, clean, & quick.

Mi
Review №42

Need more parking lot

Ju
Review №43

New facility and great service !!!

Ya
Review №44

This company really knows the meaning of appointment. If you schedule an appointment your are in and out.

Ca
Review №45

New address. 970 W 49th St, Hialeah, FL 33012

Re
Review №46

Was unable to find parking, had to go back home for the second time.

Pa
Review №47

I like coming to the location because I be in and out no long waiting Pleasant employees😀

Me
Review №48

Horrible service

Me
Review №49

Service is ridiculously slow

HO
Review №50

Professional

Ja
Review №51

Very friendly and super fast, the lady at the front desk very professional. Fleitas Family 💥💥💥💥💥

li
Review №52

Worst service ever !!! Super impersonalized, I knocked on the door at 3:01 p.m. and the person at the reception never bothered to attend to pass that he was with a client who he ordered to leave through the back door so that he would not open the door for me. I saw stopping and knocking on the door and I didnt even raise my head to look, I just had to receive an order !!

Le
Review №53

They are very inefficient if you arrive with a child on an empty stomach and they make you wait up to 2 hours, I think the positive comments are from boots, because they are poor in attention, I do not recommend it to anyone.

Ma
Review №54

For many years I have been attending this Laboratory, its workers are very efficient, fast and pleasant. They always have a smile on their lips and are ready to help you at all times.

Ol
Review №55

Good attention but Mr. Reinaldo López. Exceeded expectations is the best⭐️⭐️⭐️⭐️⭐️

Ma
Review №56

They open early, you arrive and check in with or without a shift and they call you later, I didnt wait more than 20 min. The attention super good and the covid protocol is fine.

DO
Review №57

I love the service, everyone is very kind, ESPECIALLY Mrs. Dunia, a very friendly and fast young woman, thanks to that I was able to finish my duties for the day on time.

Al
Review №58

I was at the lab today and the excellent attention especially from the lady and the man from the frond desk, super fast and polite, the wait did not reach 20 min

Er
Review №59

They did not use gloves to take a blood sample from my child, it was so fast that I reacted after they finished drawing the blood, I let them know my disagreement and when I wanted to make a complaint they told me to do it here on the page, they did not give me more options, lousy safety and hygiene measures, plus there is no one to control the number of patients in the waiting room, please be very careful if you go to this laboratory.

Mi
Review №60

The staff is very friendly but their procedures do not work, I went to do some tests and they sent a note to the doctor that the sample they took was not enough and that he had to return to have the sample taken again, I returned and a week later they have not sent the result to the doctor of a test that only takes a few hours to know the result.

ma
Review №61

Very upset I went to this place because they told me they are good with children and it is close to my house. My daughter has always behaved very well when analysis must be done in other places. Here the deal with my daughter was terrible. She left scared and that had never happened with her. Very bad. I do not recommend it at all if someone should take children.

Ma
Review №62

They are super badly educated Very bad service especially the lady who works at the front who says her name is Maria.Super despot I asked for information about a medical order for an exam which he did not want to read or to be professional I think he lacks a lot of education should value his behavior with patients. Too bad that health is in the hands like hers. It is really important that those who provide that service are kind, have good service, that is not a charity, it is paid and expensive enough to receive mistreatment from the staff, please evaluate the behavior of the lady at the front desk, she says her name is MARIA

Ro
Review №63

Very upset, the two ladies who were in the lobby window did not want to help me register myself or other people who were going for the first time, a patient from the public was the one who helped me. Im really very upset to hear other people say the same thing. Thanks for your attention.

Da
Review №64

Very bad costumer services, it takes more than 2 hours to do a blood test that does not take more than 10 minutes I do not recommend to anyone who comes to this place I have a daughter who is diabetic and they do not care about that they delay

ma
Review №65

Today 11/1/2019 I went to this place on the 49th of Hialeah, I am adapted to go to this place, there were new people I explained that I have a difficult vein and instead of looking for a more prepared person he gave me 3 skewers three purple and In the end I am looking for another person, people without experience and instead of knowing it themselves they put one to spend work. The next time when I do not see old employees, I do not do them because what they are practicing without hearing that the patient is telling you that he has a bad vein. I squeeze my arm in three different places as if to tie an animal that horror. Keep it in mind, dont let yourself be clicked, ask for a supervisor or manager.

Su
Review №66

Bad service took more than an hour with two children and a 3-year-old to do ANALYTIC analysis in AYUNA hoping ahhh but the reach of Hialeah arrived and that if he did not queue immediately entered and resolved their analysis, when I address the lady of the window and I complain about waiting for me to tell me if I wanted the papers to come another day, lousy place

Ma
Review №67

Very good rapids a super attentive staff and very fast

Le
Review №68

Front desk very bad attention and bad attitude with customers should hire more pleasant people !!!!!

Va
Review №69

Very good attention and are quick to catch the veins does not feel even the puncture

C.
Review №70

Horrible customer service, the employee talking on the mobile phone and I left unattended.Horrible customer service, the employee talking on the cell phone, and I left unattended.

Ma
Review №71

I did not like. They did not find the order that the specialist had sent to do the laboratory test for adrenal insufficiency after having been 3 days without taking steroids to do the test. Upon arrival at the consultation, the Dr. had ordered it.

Da
Review №72

I loved this place. I went on Saturday morning and they were super efficient and fast. The place is very spacious and very well located with lots of parking available. The customer service was good and the waiting time did not reach 20 minutes. I am very happy that you have opened this Labcorp in Hialeah.

Ye
Review №73

They are super fast and very friendly.

Ma
Review №74

The worst labcorp I have ever been to. The girl at the reception ignored me completely when I said good morning, on top of that I insist and she responds in a bad way saying: My life signs the paper and waits for you to be called ... I let you know that I only had a question and it returns to respond with the most incredible desire, sign and wait. I mean Hellooooo! In other labcorp they have treated me exceptionally and here I felt really abused and disrespected ...

LA
Review №75

Excellent

Mi
Review №76

It does not have enough parking

Al
Review №77

Unprofessional, my wife is pregnant and she was ordered screening test for Zica. She is worry about it and now she feels worst. The frontdesk attendants loudly talked about pregnant complications and zica virus. The phlebotomy ask my wife if she is worry and what to do if the test is positive. She said abortion is what she would do. The last thing we need to hear in a medical office is about abortion and pregnant complications.Unprofessional, my wife is pregnant and was ordered a screening test for Zica. She worried about this and now she feels worse. Frontdesk attendees spoke loudly about complications of pregnant women and zica viruses. The phlebotomist asked my wife if she is pregnant and what to do if the test is positive. He said abortion is what she would do. The last thing we need to hear in a doctors office is about abortion and the complications of pregnant women by personnel not qualified for this and so recklessly.

Fe
Review №78

Always for me it has been excellent attention very kind their workers and above all they have a lot of patience recently I was there and they saw my daughter malita and they gave me a lot of encouragement and blessings

Er
Review №79

They do not say good morning. They look bad. And they speak reluctantly. They seem to have pulled them out of the cemetery missing more feeling with horrible people

Co
Review №80

Bad attention, long delay, no parking, the latest in the laboratory, no air, hellish heat

Se
Review №81

Super efficient

Ah
Review №82

If you dont have an appointment, dont go.

ya
Review №83

Well

Information
16 Photos
83 Comments
3.4 Rating
  • Address:970 W 49th St, Hialeah, FL 33012, United States
  • Site:https://www.labcorp.com/
  • Phone:+1 305-821-2806
Categories
  • Medical laboratory
  • Blood testing service
  • Diagnostic center
  • Drug testing service
  • Paternity testing service
Working hours
  • Monday:7am–12pm
  • Tuesday:Closed
  • Wednesday:7am–3pm
  • Thursday:7am–3pm
  • Friday:7am–3pm
  • Saturday:7am–3pm
  • Sunday:7am–3pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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