Rodney Carlton or Carlson is an amazing caring man. My brother had to go here n Rodney really really helped him understand addiction and how to recover n succeed! Rodney we cant thank u enough for giving me my brother back! Sincerely Robin Riley. Rickey Aleys sister!!

Terrible, absolutely terrible.

I had an appointment today and Im standing at the front desk to be checked in. The lady was on the phone(which is ok with me) but then she gets off the phone and starts having a conversation with her coworker laughing (as Im still standing there not even acknowledging me still after 5 minutes) so I go sit down until her and her coworker gets done. Another lady(white) walks in and she immediately tends to her like i wasnt just standing there for 5 minutes. Community

Left a message about requesting an appointment and was called back and told I gave the woman a headache.Absolutely terrible.

Being that they accepted my insurance and were actually willing to do the leg work was a plus. My daughters counselor seems to be helping, so plus. However, the billing system needs to be updated.

The counselors are very dishonest ,rude, and lied to you. They trying to get you on psych meds when you dont need them. They dont believe in the person you are as a person dont waste your time!

My father used to go here for counseling for drug and alcohol. He went a few times and each time, the therapist was very rude and pressuring. Asking him questions about when he was a child. My father has some memory issues. some of the dates he cant remember but the person was very rude when he didnt know the answer to a question. My father has anxiety and when he gets frustrated , he shakes. Well the therapist kept going after they seen he was getting very aggitated. He had another appointment today. Went in for his appointment and told him they couldnt help him anymore because he didnt know answers to some of their questions last time. They considered it as his discharge. This place is the worst. If you have a problem and need a therapist, this isnt the right place.

I called to speak with the intake manager and she was absolutely rude I told her the medication I was taking she’s like well we don’t prescribe benzodiazepines here I’m like ok that’s fine she like they are addicting I’m like they can be but doesn’t mean everyone that takes them are addicted she’s like your addicted so then she’s like do you still wanna make an appt I’m like sure she was like it’s going to be two months ect she was utterly rude!!!! There needs to be more compassion for people who have mental health issues!

Good😌 place some jerks but really rude to disabled people who can walk if you dropped off in the back by mistake will make you walk around the building to the front 😑

I called and spoke to an intake manager (after I was referred to them) She was outright rude and mean. Got an attitude over the distance it was from my house to their location and as someone who was calling to get help with PTSD she triggered me, as well as tried to force me into a program for which those services were for something other than what I was calling about. I absolutely will NOT recommend them to anyone.

Called to ask about programs available who ever answered the phone was rude & did not know about what they offer. Also will not accept any type of insurance from OhioEven Medicade, bring Ohio boarder is so close you think they accept Ohio insurance .

Find a place where people want to do there job.

Honestly I did not like my councilor at all. I asked for a new one and they gave me a rough time about it. Also when ever I called to make an Appointment the lady was very rude and gave me attitude and I did not appreciate that one bit.

Excellent!