My laptop stopped working, and I phoned Carl who pretty much knew from what I told him the problem. I made an appointment for him to assess, and he was spot on with the assessment. I knew I needed a battery, but my charger was bad and not only did he check it out, Carl went above and beyond to offer to upgrade my memory and motherboard (I think thats what you call it. LOL) Anyway, no one ever makes suggestions on how to make your laptop run faster and better. Thank you Carl for your graciousness, truthfulness, and genuine caring about a customer..
Great service, gets things fixed fast and does more than what you asked for, and the tech guy (Carl) is extremely affable.
Carl is the most professional andhonest IT company. He helped me recover 2 of my gmail accounts. Carl was very polite walked me through the whole process. When other places told me the couldnt help me he stepped up. Kept me informed via text and e-mail love this guy..
Carl has assisted me filing unemployment benefits. he has also filed official land documents online with public records. Very professional keeps me informed every step of the way.
They were able to clean up various programs on my computer and also enabled me to access my multiple email addresses through Outlook. I will definitely be using them again in the future.
I logged off of my computer, not realizing, or just forgetting that I needed a password to log back on. I did not have the password. I called A Plus and Carl came right over and in a short amount of time fixed my problem and also replaced a defective part. He knows his craft and is very reasonable on what he charges. I highly recommend him.
Carl was extremely helpful and did an amazing job. My beast of a gaming computer I built crashed and he was able to get her back up an running with new drives, while at the same time recovering all of what seemed lost data from the old two crashed drives. This man would keep me informed every time something came up, or just to let me know how the process was going. Went as far as working deep into the night burning the midnight oil to get her running so I could get back to gaming and getting school work done. If you have a PC issue, I would highly recommend giving Carl a call. I know I will go back to him when it comes time for future upgrades.
Helped me setup USB expansion on my fire stick 4k with a 2tb drive. Very professional experience.
Carl was very helpful in fixing my computer problem. It was a basic rebooting but he finished it in a day and was not very pushy on upgrades. Great customer service and will not charge you an arm and leg for fixing your computer. Thank you Carl for being so helpful.
The best place Ive ever found took my fall mac book pro there he fixed my problems and helped me sink my icloud. Cant say enough about this guy very trustworthy!
Just purchased a used laptop from Carl. Best computer purchase experience I’ve ever had. Knowledgeable, personable, and patient with my lack of computer expertise. I highly recommend A Plus Computer Services, and Carl, (Owner and techy guru). Thanks Carl!
Carl does great work for a good price. And keeps you updated on the progress of the job. Thanks Carl.
I had been having all kinds of problems with my computer after Win 10 update. Carl came over and spent the better half of the day reinstalling windows 10 and restored all my files after backing them up. The guy was fantastic . Highly recommend!
I found myself with a dead computer in the middle of a major project. Carl to the rescue. The first thing to be noted was he called back and asked for a callback indicating it was OK if I had found someone else to help and just wanted to know that I was OK. That was when I knew I probably found the best person for the job (First star). He was on target with the problem as described to him on the phone (2nd star) and was able to fix it without having to order a new part (3rd star) - didnt try to sell me something I didnt need He offered to upgrade the hard drive on the computer while it was torn down but didnt push or oversell it and gave me a phenomenal deal - 4th star. He did all this in less than 48 hours beating his own deadline - 5th star. If I could give him more for his knowledge, professionalism and concern for the customer I would. Thank you Carl.
Carl helped us Get Google business listing amazing! Set up and create posting and adds. I always say its great to have such a Genius around.
Carl installed my mesh network & transferred everything over to the new network. Everything went flawlessly & all my questions answered. Great honest service!
I took my iPhone 4 and he copied my photos and contacts to my new iphone. Carl is very friendly explained the process. Thank goodness we have him here in Boulder City.
Courteous and efficient service in repairing lap top. I will return.
My tablet was offline would not connect . Carl showed me how to forget old wireless network and then add . Great instructions like the personal attention.
Sold me a awesome all in one PC that seems like brand new!
Carl is great simplified all our computers, network, and camera systems. Upgraded all our computers to Windows 10 even kept all our programs!
My phone was not responding took it he Carl the owner was very helpful. Best place ever phone works great now !
Does a remote login every time my PC goes slow! A few clicks here and there Carl removes all the viruses and malware!
This is his phone call he did a very good job in my computer
Took care of all my needs I will be using his services again!