user
Top Gun Auto Repair
17091 S Wood St, Hazel Crest, IL 60429, United States
Appearance

Comments
Iv
Review №1

Over priced...and I spent over 2grand for some work needed...and come to find out...they used the cheapest parts...brakes are grinding...now...I was told give It some time because brakes and rotor were new...still grinding two months later...Ive had brakes dine many of times never had or heard of such a thing.I called to ask why am I getting heavy brake dust..thts when i.was told they used cheap brakes .so I asked well how much for better grade brakes...I was told we will figure out the cost and get back to you...never called back...I called a week later and was told the same thing...and still no call back..seem like nice ppl....Michelle front desk...and Jordan the mechanic....its John the owner and Wht the company is giving customers...tht I have a problemwith

Ro
Review №2

I went to top gun to have a weather stripping repair on my auto window, I spoke with John who diagnosis my issue and suggested what I could do to fix my problem without having a weather strip e.g. silicone bond which he done at no cost. I really appreciated his professional opinion and his helpfulness. I would recommend his business too all my friends as well as use his services again.

Ke
Review №3

I loved coming here! 5:5 recommendation! They were quick with my diagnosis and fixed my problem another mechanic couldn’t fix for a entire month. Very informative and they over do their job well they give you estimates and tell you problems that’s wrong with your car. Will be coming back

An
Review №4

Hands down the most honest people in the business right here! The people here are really nice, smart, and most importantly they always do an amazing job. I refuse to bring any of my cars to another shop.

Br
Review №5

Nice people and fair price, quick service.

Ma
Review №6

Thanks for the friendly, honest service. Very good customer care also.

da
Review №7

Went there for the first time today based off distance from my home and other reviews I saw online. Planned on just dropping my car off and coming back to pick it up. But ended up enjoying the environment and conversing with Cindy, that I decided to wait at the shop. I really appreciated how every detail of the inspection was explained to me. Made me feel comfortable that the person working on my vehicle gave that much attention to detail. Definitely will be going back, and glad I made the decision to try a new shop over driving 20 minutes to my old shop.

Ra
Review №8

I have been taking my Toyota Highlander Hybrid to Top Gun since I moved to the area seven years ago. They are incredibly thorough and perform excellent service at fair prices. My car has safely crossed the 100,000 mile mark, and I am sure that with the great service I am getting here at Top Gun, I will go on for another 100,000! I trust and highly recommend this outstanding team to you and yours!

Al
Review №9

Love love love them! I always come here for my oil changes.They are very nice, easy to get an appointment with , and i never spend over 45 minutes in here

M.
Review №10

The guys at Top Gun are always professional and thorough. The service is impeccable. John and Jordan always take time to explain what needs to be done and the prices are fair. Cindy and Joyce, the ladies up front, are always ready with a smile, a cup of coffee and great customer service! I highly recommend Top Gun!

Br
Review №11

My mom and I have only positive things to say about Top Gun. For the best in customer service, professionalism, maintenance and quality repairs, this is the only choice for us. The owner John makes sure we understand all aspects of what is going on, and proposes the best way to go about it--which has earned our trust. Cindy is simply an angel, and makes you want to stick around and shoot the breeze--making you feel totally comfortable and like you really are more than just a customer. We recommend Top Gun Auto Repair wholeheartedly!

Ke
Review №12

Have been having all my vehicles that I have owned in our Family serviced and repaired by John Binette and his team at Top Gun for over 20 years. I’m very meticulous on having my vehicles serviced and they have never disappointed me. Finding a team of Mechanics and office personnel that is extremely knowledgeable, honest and friendly is a rare find!If your looking for a place to have you vehicle serviced, give this small business a try.... I believe you will not be disappointed.

Li
Review №13

Very pleased with work done on my vehicle. Everyone treated me like family not a wallet. Sindy the Receptionist/secretary explained everything. They make every attempt to stay in your budget. I recommend Top Gunn to the whole world!!!!!!

Ja
Review №14

I am very happy with the service I receive when I take my car here. Everyone here seems very knowledgeable and works with each other to make sure the cars they work on are fully road safe. I brought in my car for an oil change and they spotted a major problem with my radiator that saved my engine. Every time I have brought in my car since then they have taken the time to show me what they were fixing and why it needed repair. I have never felt like I was being oversold and they have saved me several thousand dollars in future repairs by asking care of small problems before they turn into a major disaster.

To
Review №15

Saved me lot of $ on potential fixes on a car down the road by beIng honest and taking the time to really show me the issues. Their staff was beyond kind and very accommodating. I hope to be able to bring them more business down the road because they deserve it. Great run shop. Congrats and thank you.

Jo
Review №16

Great service. They stand behind all service work.

Si
Review №17

They were always too busy to check my car on the same day. Always needed an appointment

Da
Review №18

Fantastic people great service well above and beyond customer service expectations. I cannot recommend this shop enough from my experience here.

Mi
Review №19

They kept my car running for over 250,000 miles. An honest mechanic! They treat you like family.

Ca
Review №20

First visit met Cindy and had a small repair done on fuel tank line by I believe Jordan or Justin .

Ma
Review №21

They do good work.

Sa
Review №22

I couldnt have asked for better service or people to have helped me when my van broke down thank you Top Gun Automotive for your kindness and excellent repair work

Ma
Review №23

Horrorible service they kept my car over a week and still did not diagnose my problem. I had to get it towed home.Save your time and money and go elsewhere.

Pe
Review №24

Been in business long time

Sa
Review №25

Hate it with it memories

Information
15 Photos
25 Comments
4.3 Rating
  • Address:17091 S Wood St, Hazel Crest, IL 60429, United States
  • Site:https://www.facebook.com/topgunauto7083352271/
  • Phone:+1 708-335-2271
Categories
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations