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Davis Automotive & Towing
1003 Vine St, Hays, KS 67601, United States
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Sc
Review №1

We were traveling through Kansas and hit some tire junk leftover from a semi. We pulled in and Casey immediately helped us out. He was quick, did a thorough check, and fixed the problem for a very reasonable price. And it all happened before our toddlers even got bored! Thank you!!

Al
Review №2

I was heading to drive to California and started to hear a noise on my car and headed to Davis Automotive. The man who helped me was so kind and fixed the problem and had us on our way in ten minutes. I highly recommend their services to anyone passing through with a car issue or anyone living in Hays, KS!

Sh
Review №3

Quick and friendly service. Open on memorial day weekend which was awesome! Didnt charge much either! Thanks

Br
Review №4

James is amazing! I had a flat and wanted to learn something and he did it by hand no power tools and SHOWED me and man he was nice and very helpful great service

Ja
Review №5

Dallas was very honest and transparent. Answered all my questions. Made me feel comfortable sending my daughter there while she’s away for school.

An
Review №6

Stopped for a emergency repair Casey got us right in to see what he could do unfortunately the job required more time then he had. Great company and people thanks so much for your time.

Ma
Review №7

Davis Auto went above and beyond to help us. Our water pump totally blew out , towed us to the shop, got our parts , and in no time we were back on the road and continued our trip. Guys were helpful, knowledgeable and all around great. Thanks to all the staff.

Jo
Review №8

They had my vehicle running perfectly and back to me in less than 24 hours. Dallas was very friendly and professional, and gave me tips to avoid having the same repair needed in the future (rodent chewed through wires under my hood). They quoted me a fair price, explained the charges, and that amount is exactly what I paid when I went to pick it up. I used to work in my dads auto shop in Wichita in the summers in high school, and this shop treated me the exact way my dad treated all of his customers, with respect and fairness. Thanks for the great repair, Davis, you have a customer for life!

ri
Review №9

Trevel and Dallas were the BEST! They saved my life, car, and sanity. My car broke down at a gas station in Ellis on the way to CO. They got me towed and back on the road in 3 hours. I am beyond blessed to say the least. They were the kindest people and put me at ease during a high stress situation. They really go above and beyond and then some.

Re
Review №10

Very polite and professional employees!

Kr
Review №11

They were very helpful with my needed service. Even stayed over to get a particular issue straighted out.

Sk
Review №12

If you need help call Davis Automotive & towing.My family and I were stranded with no one to call and 1,700 miles away from a familiar face we were stuck to say the least. DAVIS Automotive & towing is not only the most professional group I have ever done business with, but they also had the compassion to help a person in need.Trust in Davis Automotive & towing

Me
Review №13

Always honest and great to work with!

Fr
Review №14

Last week my husband was driving thru Kansas on the way to a family gathering. His car decided to quit on him at a gas station in Hays. God bless Davis Garage. He was towed there, and it turned out to be a very minor issue. They could have charged him and arm and a leg. But they didn’t charge him a penny. They were incredibly nice and went the extra step to insure he got back on the road in minutes. You don’t find that type of service anymore. Honest and friendly!

Ka
Review №15

TOP NOTCH Shop!! Driving from Wichita to Colorado, our alternator went out and our car died on the side of the highway 20 miles east of town. They towed us in record time (James was great!!) and Dallas stayed late after the shop was closed to replace our alternator and get us back on the road! Extremely knowledgeable, honest and helpful! I can’t thank you enough! You saved our butts and allowed us to get home with minimal delay!

Lo
Review №16

Over priced for my taste especially the tow that was less than 2 miles

Me
Review №17

I called for lockout service and they said they would have the driver call me. I waited almost 2 hours and still no call. Nothing. The add said 24 hrs. I didnt know thats just how long it would take them to get here

Je
Review №18

My wife and daughter were traveling and broke down east of Hays. Tow was super quick and friendly. Same at the shop. Pricing was great. Honest and knowledgeable. Thank you so much. A mechanic wrote this review.

Ja
Review №19

After work I stopped into Cervs to fuel up and I locked my keys and phone in my pickup. I asked a stranger if they could call Davis for me and Dallas told the guy he would be there in about 15 mins. Dallas was there in less than 5 minutes, got my door unlocked in a matter of 10 seconds! Very friendly and super fast!

Al
Review №20

I am impressed by Davis Automotive & Towing. My car broke down in Hays a few months ago on my way to Colorado and they were kind to help me figure out possibilities with getting it fixed. Searched for various deals on new engines and helped me get the rest of my stuff out of the car. Great customer service, Dallas has been a great help. They have been a bright side to my unfortunate situation and I’d recommend them to anyone living in hays or driving by.

Ra
Review №21

We were traving cross country and blew 2 tires on our 5th wheel. We drove over 100 miles looking for a place to buy new tires. Thankfully Dallas saved us! If your passing through Hays, KS and need tires stop by Davis Automotive!!

Ja
Review №22

My family and I were on our way to Montana and our water pump went out. I called the folks at Davis and found them to be exceptionally courteous and helpful. They said they could tow me and check out my vehicle. Their tow truck driver had us back to their shop (we were stranded on I-70 15 miles away) and our water pump replaced in less than 2 hours. As a business owner myself, I strive to model the courteous and prompt service of the staff at Davis Automotive myself. I highly recommend them to all!

Ji
Review №23

The towing was great the rest of the experience was terrible. Very unprofessional, did not do what they said they would do and marked the part I ordered up100%. Would not recommend Davis to anyone. Finally got my car repaired properly at another repair facility the same day and and was on my way home.

Ku
Review №24

Davis Automotive & Towing, is a First Rate outfit. Ricky Heath, helped this guy from Oregon find the right Nissan Dealership to repair my Nissan Titan XD truck.I’m Kurt Foster, and I’m here to tell you Ricky spent hours making sure we had the right dealer to repair my truck, 2 dealers had us all over Kansas with misinformation regarding the dealer who could repair my diesel truck.His effort showed me how a quality business does business.ThanksKurt Foster

Ph
Review №25

Good information and a good solution to the problem I have.

Si
Review №26

Good service

Se
Review №27

James was excellent towing a car thats been parked for 20 years. Thanks again

Ka
Review №28

James was the best person you could have sent to tow us! He made the process much less stressful for us. And dog friendly!!!

Ka
Review №29

Got a tow from their driver and he was so great. He was at our location within 15 minutes and got our truck on his roll-back very quickly. The advice he gave us to get our truck home was absolutely priceless. We and our truck wouldnt have gotten back to Colorado without you!

Da
Review №30

My transmission blew up on the way from Arkansas to Colorado Springs. Despite my insurance company telling the Tow driver I was over 700 miles from them he found me. Great job and very pleasant young man. Dallas diagnosed the problem and when it wasnt a fast fix he loaded me into his own truck along with all my gear and got me to a Uhaul he had arranged. Transmission replaced along with lines and several other things he found. All done in 5 days. Truck runs great highly recomend

Ca
Review №31

We locked our keys in our car on the evening of Memorial Day and Robbie is the one that the insurance company sent out. Praise God that they did! We had a very difficult car to get into, but he was confident that he could get in and he did! He arrived quickly and was very friendly! If we ever needed anything automotive, hed be our first call!

br
Review №32

Heading home tonight from Colorado, we blew out a tire on I-70 and didn’t have a reliable spare to get us 4 more hours to our home destination. James LITERALLY came to the rescue and saved the day(night lol). Between towing us 18 miles on wrong info my insurance provided him, to helping us get a tire after hours from Walmart and replacing it for us; James’ exceptional and selfless character and outstanding customer service really shined through tonight. I highly recommend using Davis Automotive for any vehicle services you need!Thanks again, James! :)

Mo
Review №33

Thanks for the great service! My sister and I had our alternator go out on our road trip to Georgia. Robbie showed up to tow us. He was personable and prompt and went above and beyond to get us set up to continue our road trip. He not only drove the jeep to the mechanic shop I requested but also dropped us off at a hotel.

Do
Review №34

I went in to Davis Automotive because my truck would not start. I knew it was something with the ignition switch when turning the key.I was told they would come pick up the truck at my residence and if they couldnt start it to drive it, they would charge $25 to tow it. I was also told they would call me with an exact price before they fixed the issue. I was quoted in the shop about $200 before they ever picked up the truck.They came and picked up the truck a few hours later and were able to start it by running power from the battery to the solenoid and drove it to their shop. It took about a day and they called me back and told me the total was $255 and it was ready to pick up. What happened to calling me before it was fixed? What happened to the $200 estimate?I get there to pay for it and they charged me $20 for picking up the truck, $15 for use of the shop tools, about $60 for parts and over $150 for labor. I asked about the $20 for picking it up and I was told they always charge that, and I was lucky they didnt have to tow it or they would have charged $45.Overall, I was very dissatisfied with their service. If you want a quick expensive repair done, go here. Otherwise, go somewhere else. I will not be taking any more of my vehicles to Davis Automotive.

Br
Review №35

Always honest and professional, have the best intrest in getting your vehicle done correctly.

Jo
Review №36

Kevin Proberts was a life saver. An important aspect of customer service is clear communication. Kevin gave me all of the information necessary for me to make a decision regarding my situation. Anyone can claim they dont like the cost of a service when they dont understand the extent of the issue. I greatly value people like Kevin who are willing to give advice and offer a hand without hesitation. Having driven a tow truck myself, I can appreciate the fair price on such a detrimental service. I waited less than 5 minutes before Kevin arrived to help me establish the origin of my issues. Timely arrival when in need of a tow can be invaluable. Id take some of these other comments with a grain of salt, because its fairly obvious some people are oblivious to the functionality of a vehicle. THANK YOU Davis Automotive!!

Pr
Review №37

Cant say enough how happy we are with Davis Automotive. Recently, one of our RV renters made the mistake of putting diesel fuel in a gasoline engine RV, on their way to Colorado from Kansas City. Needless to say, they broke down on the highway and things looked VERY grim. Enter Kevin and the team at Davis, who the next day worked with us on the phone, patiently answering every question and understanding our predicament (and our renters). Not only did they take care of the RV and put our minds at ease, they worked us in right away, got things fixed up, and our renters were able to finish their trip with only a minor delay! Finally, their prices were very reasonable as well. Our hats off to Kevin who was fantastic. THANK YOU Davis Automotive!!! We highly recommend this repair facility to anyone living in or passing through Hays, KS.

He
Review №38

I was stranded outside of Russell, KS while traveling back to Colorado with my family, including an 87-year-old woman. My roadside assistance dispatched Kevin and he was very kind, courteous and patient. He did not try to high-pressure us into anything and was a great help.

Ph
Review №39

Fast and friendly service. Driver took the extra time to put my car where I needed it to be. Good people and awesome service. Thanks

He
Review №40

Great shop, great people!

Ci
Review №41

Our 5th wheel trailer blew a tire just west of a Hayes. We called our insurance and they contacted Davis. They said they would be here in 45 minutes but the owner was here in only 15! He was very friendly and fast! We would definitely recommend him.to ANYONE for.ANYTHING! ! Thank you so much!!

Ja
Review №42

Kevin was very helpful and considerate, even took a longer route so I could grab my stuff from my hotel room so as to save me an extra trip from my towing destination. Polite and curtious service, highly recommend.

La
Review №43

Awesome Service

Da
Review №44

Traveling across Kansas our van started making a terrible front end noise. They got me right in, took care of the problem, and the cost was very low. We were back on the road quickly thanks to them. The customer service was excellent. I am so grateful we went to Davis Automotive. They saved our trip.

Ka
Review №45

I cant say enough about Davis automotive. My husband and I were on our way to Keystone, CO on Good Friday after midnight to meet our children and grandchildren for our Spring Break Vacation and started having trouble with our truck. We got a room in Hays, KS and my husband was at Davis Automotive at 9:00 am when they opened, except they did not open because it was Saturday before Easter. He called the number and the owner not only answered on his day off, but came in and repaired our truck himself. Did I mention that someone in south Louisiana, where we live had (fixed) this same problem three weeks ago? We highly recommend Davis Automotive because of the service and kindness that was shown to us.

Om
Review №46

I have been going here since they opened! I have had nothing but great service, polite people, quick turn around with service! I wouldnt change them for any other place in town! Thank you Davis Automotive for being a great service to my vehicles and family!

T
Review №47

Great Service!!Bent over backwards to fix my trucks radiator in the most inexpensive way possible.... Will definitely go back for future service!

Di
Review №48

Fast, reliable, quality service time and again. See you next time.

Je
Review №49

Dont stand behind his work, fixed my vehicle and broke down same day and was told they couldnt warrenty part or give me a refund, spent 1000 bucks to fix their crappy parts and to be told they left bolts loose and what they fixed wasnt even my issue, they are a scam avoid at all cost. Didnt even offer to tow me in and they own a towing company.

Se
Review №50

Barely took the guy 20 minutes to come and tow us. Fast, friendly, professional and fairly priced.

Br
Review №51

On Aug 17, 2017 I was driving from Columbia, MO to Colorado Springs, CO. At around 3 pm a MAJOR Hail Storm hit and lasted for about 20 minutes with golf ball to baseball size hail hitting continuously! My car and approx. 30 - 40 other cars were completely totaled. The Guys at Davis Auto were instantly in action to get all of our cars safely towed off the highway into a gas station parking lot. They then lined them all up there, told all of us owners what was going on and provided us a shuttle ride from Wakeeney, KS to Hays, told us which hotels were good and suggested we call rental car agencys immediately. They were great to keep me informed of what was happening with my car. These guys were not only professional but they actually took the time to care for the people as well as the cars! I will stop in just to say Hi next time I go through. What a GREAT BUNCH OF GUYS!!Brenda Boelter

Ke
Review №52

I own a Auto Repair Shop and had a customer of Davis Automotive break down after they just fixed the alternator the same day. I had them towed into my shop and called Davis Automotive and got a call center twice. They promised to return my calls to find out where the parts came from so I could warranty them out, that never happened. Fineally after many attempts of calling got the mechanic and he advised me where they buy there remanufactured parts that the is no store close to my shop, so I asked if I could give them the old alternator back and put a new quality part on and they said they wouldnt cover ticket to do this. I asked for owners number and they wouldnt provide it. Now the customer is not only out the 611.12 but also a tow bill 300 and another 600 for fixing it right, not to mention thanks for the Mac Tools your guys left behind and not to mention he didnt tighten the bolts, was not impressed with your work or ability to help customer out. I would have towed them back and fixed it right but that wasnt the case. I am sure u will just post a reply thats on all the other reviews that they dont show up in your system. FYI its a Ford escape and anyone can reply to me with copy of their ticket from Davis and pictures.

Za
Review №53

Had a wonderful and very professional experience at Davis automotive in Hays. Thank you Dallas Dinges for going above and beyond on a Saturday morning!!

Mi
Review №54

Fast, friendly, and affordable. I would go with them again if traveling through Hays

Ja
Review №55

Very good service, got the job done in a day, and was helpful.

Mi
Review №56

Quick to help and very friendly. Thank you!

Di
Review №57

These guys were AWESOME they helped fix my vehicle with an affordable price. They were friendly & made our ride safe back home to Colorado!!!

Da
Review №58

Avoid at all costs. Tried taking advantage of me while having car trouble on a cross country road trip. I had transmission issues. They tried telling me I need to spend $5k on a new tranny and that mine wouldnt make the 4 hour drive to Denver. I trusted my gut to call someone else and spent $200 getting my tranny flushed. I made it all the way to California through the Rocky Mountains and deserts with no issues. These guys are nothing but crooks!!!

Al
Review №59

Very personal and timely

Ka
Review №60

Always friendly and efficient!

Be
Review №61

This company worked on a car. People left Hays didn’t even make it to Salina. Same problem. I towed them to Keith’s truck and auto. Davis would not even help get the parts warranty for These people. It was a joke. Stay far away from these people.

Gi
Review №62

Quoted $200 for front brake service. Day later they called me and told me they broke a bolt off in one of my calipers. Total ended up being over $600. Essentially they broke my car and charged me to fix it. I really should have sued them. Beware.

Ga
Review №63

Great response time, super helpful!

Ma
Review №64

Very very poor service; lied to by them numerous times. Random parts were put on my car and called fixed. I had to take them to small claims court due to incompetent work for simple front strut replacement and won the case (Ellis case # 2016SC8). Honestly, do not trust these people...please beware of this shop.

Ma
Review №65

Amazing job!! They stayed after hours to fix my front tire! Couldnt be happier!!!

SF
Review №66

Quick service and it was done well

Vi
Review №67

I havent liked anything about my service. I have tried calling and checking on my vehicle and when I do they tell me that if we call or go in to check on it they will stop working on it and go work on someone elses vehicle. When I went to check on it my vehicle was parked outside with the windows down. Then they tell me I would have it back at a certain day then it takes longer. I went to see if it was still being repaired and the shop was locked, my vehicle was parked outside, unlocked with keys in it. I know for a fact the shop wouldnt leave there doors unlocked so why treat a customers vehicle any different. If it wouldnt be for the warranty then I wouldnt ever taken it there and wont go back in the future. If you dont care about your vehicle or having crappy customer service then you can take it to them. But if want a great mechanic that you can call as many times as you want or check on your vehicle anytime you want Best Radiator and Car truck and Alignment is the place to go.Well my vehicle is now at a better mechanic shop called Augies Repait. My vehicle was sitting at Davis for a week and nothing has been done. I called and was on the phone with Augies and are already getting the vehicle fixed and I can call anytime I want to check on it. Thanks Davis for not fixing my vehicle cause now it went to an actual mechanic.

c
Review №68

Awesome service

Kr
Review №69

Terrible. No service at all. Left there all day with parts at the ready to install then told to fix myself.

Ta
Review №70

Quoted $100 to pull me maybe 4 feet forwards to get out of mud.

Ma
Review №71

Unprofessional. The lady hung up on me.

Je
Review №72

Cuz my bro works here

RO
Review №73

ALWAYS FRIENDLY

Information
22 Photos
73 Comments
4.1 Rating
  • Address:1003 Vine St, Hays, KS 67601, United States
  • Site:http://www.davis-automotive.com/
  • Phone:+1 785-625-6261
Categories
  • Auto repair shop
  • Locksmith
  • Oil change service
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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