Always excellent service. Wearing mask.

The best car dealership I ever went to. Everyone is so helpful and accommodating. The service guys are the best.

Contracted today.Thank you so much for your time and effort, Marisela.

Best service ever. Everyone helpfull and kind. Thanks ford ppl

Terrible service center makes me never even want to step foot here again.

We love family-owned businesses and South Bay Lincoln/Ford is one of them. We worked with Jose Perez-Sales Consultant and he was awesome. He answered all our questions and took really good care of us, went above and beyond to help. He gave us the friendlyfeel like family attitude and we are pleased with our purchase. They are a great team to work with.

Great place with a restaurant.

Friendly, service advisor was very helpful and knowledgeable. Vehicle ran beautifully when I picked it up. Will go there again!

Super nice super fast super friendly and a good breakfast burrito for free

Friendly service, well staffed and their mechanics...top notch.

Friendly employees and fast service

I called in and spoke with Simon L. And drove up the same day and he and the crew worked some magic to get me out of my truck and into a car. Really appreciate their service and candor. I can say they did their best!!

Cindy Ayala is a very respectful and knowledgeable and friendly service advisor. It took less an hour to service my car. Plus I got free breakfast.

Ive been coming here for years for service and buying/leasing cars. I feel like they truly care about me both as a person and a patron. Ill never go anywhere else.

Other than the fact that its always expressive to go to the dealer, I have the best experience. If I cant trust the dealer I cant trust anyone. They just need to get over themselves with the pricing.

They didnt have the vehicle I wanted. It easy to go to a dealership that has what I want. Than to order it then wait 1-3days. Thats the beauty of a large city. If one store doesnt have it, then go to another one!

Theyre promising to repair my car faster than my neighborhood Ford dealer.

A big thanks to sales associate Jose and general sales manager Adolfo for making my car shopping experience a pleasant one. Also Mark in finance. They were accommodating from the moment I walked into the dealership. They worked with me and my budget, and made sure I was satisfied with everything before making my final decision.A big selection of cars, very nice lobby area and fun staff. Can’t ask for much more when dealing with the stress of making a car purchase. Definitely recommend stopping in here, even if it’s just to browse.

My salesman Bill Knapp was outstanding. Like I had known him forever. He was very attentive and answered all my questions. When I came back to purchase the car he got me processed right away. When he had the car washed he found some dirty spots that werent just right and took care of it.While I was waiting for my turn in Finance he took me out to meet the Service Mgr and explained everything I needed to know when it was time for service.When I got in to finalize my contracts I met Mark Jaime who was also very nice. He went over all the paperwork with me. We talked about lifeand before you new it we were finished.My overall experience at South Bay Ford was excellent.I am sorry you only have 5 stars because I could go higher.

South Bay Lincoln is a very nice dealer. I really like the fact that they have a cafeteria. I just recently leased an Edge and I am extremely happy. The salesman, Jose Perez, was great and very professional. I loved that he is bilingual (Speaks Spanish fluently) and was able to communicate with my husband. Jose has some great customer service skills!! Keep it up Jose and South Bay Ford! Ps. The coffee in the lobby is delicious!! 😋☺

Great people and good service

These guys and gals are the best, very friendly and care

Great service advisors fast and friendly will recommend to friends.

I honestly loved the service at this dealership. They are very helpful and care about what you want. They don’t push cars onto you, they show you around and get you what you want. The salesman Matrin Gil, showed me and my husband the excellent customer service we hear about Ford. He listened and was able to help me find the perfect car. We also had help from his manager Joe, who was very welcoming and made us part of the Ford family. This was my first time at a Ford dealership, if your reading this I recommend you go to this ford dealership before any other. You will not be disappointed. Thank you Martin and Joe!

GO SOMEWHERE ELSEIf you are looking to test drive a vehicle and take it on the highway because that’s where you spend 90% of your time, do NOT come to South Bay Lincoln or Ford. They claim it is against their insurance policy to drive on the highway, but multiple times they said they could “make a special exception.” If it was truly against their insurance policy, they would not be making exceptions.Save yourself the hassle and go somewhere else.

My mom and I came into this dealership looking for an efficient and cost-effective vehicle. We want to thank Adrian Garcia for assisting us with our decision. He was very thorough and professional in explaining all the details of the vehicle as well as the costs. Due to this, we were able to make a decision in a timely manner. If you visit South Bay Lincoln, I highly recommend Adrian to assist you. Thank you Adrian Garcia for your wonderful customer service!

I hate car dealerships! Everytime I have been to South Bay Ford they are very respectful and helpful, it is different here. Need a car? Go see Simon, he has years of experience and will treat you right. Need service? Give Frank a call, same story.

I get the best service and the people are always nice and friendly, they use to have a snack bar that was good but the owner change the item and raise the prices on all the items and now you get less so i will not buy anything else from them 😰👍

Very hospitable staff.

Our family visited South Bay Ford, looking for a replacement work truck for my Dad.Martin Gil approached us, asking if he could be of assistance. And that was the beginning of him completing a two car sale with my family. My Dad and I want to thank Martin for his pleasant demeanor and incredible salesmanship.From: Mr. Otis Woods Sr. & MR. Otis Woods Jr.

Nice people and big show room

Shopped around for 2019 Ford Edge SEL and was really happy with my experience at South Bay Ford. My salesperson Martin Gil was extremely helpful and made the entire process as quick & seamless as possible. I also shopped around to several dealers and none compared to deal I got with SB Ford. Shopping for a car isn’t always fun... save yourself the hassle and just go directly to South Bay Ford.

I visited this place and bought my Ford Focus on the same day. I arranged an appointment in advance with Martin. Martin was very nice and honest to me and helped me a lot into making the right decision. I would definitely recommend to ask for him as your salesman. The quality of the cars seems top notch since there are lots of choices with good price.

I just purchased 2018 Ford Ecosport. I am in love with it. Mike Wade is an amazing salesman! He listened to what I wanted in a car and worked to make it happen. If you are looking for a new car South Bay Ford/Lincoln is the place to go!

Eduardo Millan is the guy to look for in service, very professional and detailed!

We had a great experience at the dealership with our salesperson, Don Garner. He was extremely knowledgeable, friendly, and spent quite a bit of time with us. The financing/paperwork process took quite a while, but we were pleased with the terms and with the used car we selected. My reason for the 4 stars is that we were told wed get 3 follow up phone calls from Don, to check in our satisfaction with the car. We got one call following up about a cracked speaker cover they offered us at the employee discounted price (over $400!!), and no other calls. We initiated a call after a few days to see if there was a second key available and were told wed have to pay for one with their locksmith (and no information about the cost). So bottom-line, great sales experience, but not so great on the follow up.

Great place like always! We purchased 2 cars here and now looking for our 3rd. Great customer service! Thank you! South Bay Ford.

I have recently a great purchase experience at South Bay Lincoln and specially with my Salesman Markos Matta. He helped me to find the right Lincoln Aviator with incredible deal!

Bought a new pick up and everyone was courteous and professional

I had a GREAT experience working with Andy E.He was friendly, knowledgeable and willing to go the extra mile to make the deal happen. I think he was more excited about my purchase then I was. LOLHe is a great guy. He has followed up with me to ensure I’m pleased and let me now that he is there for me if I have any questions or concerns.Very Happy with my decision to shop at South Bay Ford.If you are looking for a new vehicle, contact Andy.

Top Quality Experience. Jose Perez was fantastic as was Andy Ekbatani. They went above and beyond to make sure I was comfortable and got the best deal on the best car possible for my needs. I would recommend them and this dealership to anyone!

My girlfriend purchased a used SUV from this dealer that was originally from Texas (Flash Floods) were it was then registered in Michigan (Title cleared from salvaged) just before being sent to California to be sold (South Bay Ford Lincoln). She came over excited and to my surprised I noticed a little rust on the back windshield wiper. The car had 20k miles on it and I thought this was odd so I decided to investigate. I found there was evidence of this car being flooded under the carpet, undercarriage and the engine had signs of corrosion. I immediately had her go back to the dealer and show them and make an exchange. She went to the dealer and they convinced her that the rust was not a big deal. Two days had passed since she initially bought the car and she was outside the 48hour return time. She explained to me the situation and I grabbed my things and headed down to the dealer with her. I did a little investigating of the other cars currently on the lot, low and behold they all displayed signs of being flood cars. Some of which were worse than the one she was sold. I had a few good words with the owner son, the finance manager (family owned and operated). These people were adamant about not taking the car back. It took two more trips to the dealer, threats of litigation, speaking with a auto fraud investigator and county attorney general offices before they felt threatened enough. In the end my girlfriend began to weep and cry in the finance managers office, causing her to walk out crying until they saw how much she was emotionally damaged by the situation and decided to finally take the car back... this place should be shut down, do your self a favor and walk away!!!!BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!

The staff was very helpful and accommodating. Michael Pendleton service director was kind and friendly. I was pleased with the service I received

This dealership is fantastic. I leased my new Mustang while driving home on the 405. Ben, my salesperson was so together and knowledgeable. He was amazing. He went the extra mile for me by locating the exact car I wanted (2015 Mustangs are a rare breed these days, very, very few are in Southern Ca.) We made the deal over the phone and next day went to South Bay Ford to pu my new car. It was so easy and painless I couldnt believe it. Everyone at the dealership was spot on with no pressure put on me.A few days later, I met with Robin, the Ford My Sync specialist. She was terrific. Knew everything there was to know and was so patient explaining how to use it. Adolfo the mgr. & Cesar in parts youre awesome too.I compliment this dealership for being so great.I cant praise this dealership enough.

Recently brought in my vehicle for some repair work. Mike Pendleton (Service Director) and Eric Estrella (Service Advisor) resolved the issue quickly and to my satisfaction. They kept me informed throughout the analysis and correction. I will definitely be bringing my vehicle back to South Bay Lincoln, without hesitation. They are professional and customer focused!

Excellent place to get you car service. Eduardo is the best.

First time they gave me breakfastAnd a two for one service dealThey are recommended well see

Excellent ExperienceClean and MasksService was Fast

Kevin The Lease Manager and Martin are AMAZING I recommend

Excellent and friendly service always

Bought my F250 there in 03, best sales and best service department.

Always A Pleasure.Doing .With This Establishment.And There Number One Mr Beasley.Car Dealer

South Bay Lincoln help me out with buying my first car. Everyone was really helpful and gave me everything I needed to know. There was no hassle or any pressure. Great customer service. If you want to set up a test drive call Jon Barnes he will set up an appointment quick and easy. If your shopping around or planning to buy ask for Dale Moore. Dale was very informative and very professional, he was very helpful showing me around and getting my new car. Also i have to give props to Araceli Conde who was really sweet and very informative. She was also very helpful with any information i needed. These folk gave me my first car buying experience a blast. Just wanted thank Jon, Dale and Araceli for helping me out and giving me great service.

Awesome people good service clean inside why go any place else South Bay Ford Rocks!

Mike Wade and the whole team at SB Lincoln are top notch, 1st rate classy group of people. Their Level of professionalism and customer service are Sublime. I strongly recommend anyone that is in the market for a Lincoln / Ford to talk to Mike Wade.

Wanted some new wheels which seemed impossible...however, Simon @ So Bay Lincoln made it happen. Yeah Simon...not to mention the great lunch I was treated to at Daves Cafe. John prepared wonder burgers!💋💞🙄

I really appreciate the time and effort you put in to help me find a car that I wanted, Martin was very helpful and nice, I recommend Martin to anyone who needs help to find and finance a car 100%.

Always a good experience...customer centered

Dale and Manoosh did a great job showing me the MKZ I was looking for. They were were very knowledgeable and welcoming. They were very understanding and didnt pressure me into anything I didnt need. I love driving my MKZ. I made the right choice for a great car and a great dealership for finding the MKZ I was searching for. Thanks Guys...I will refer all my friends.

Peter trozzo is fantastic well always get my business

SouthBay Ford, Andy & their team were the best. Extremely helpful, and attentive. I am so happy with my new car purchase and would recommend SouthBay to family and friends.

I did not have to wait long.

I buy Ford escape, very nice people make you feel good

Freddy Kerolos...the man. Doesnt come off all salesy. Very genuine in his opinion, every ford model isnt for everybody. Its a family dealership, not sure if that is suppose to mean anything but in general every interaction thus far was very accommodating even at 9pm that night when everyone is surely trying to get the hell outta there. Freddy was able to take some of the anxiousness out of the process, very quick and knowledgeable about his product and the process. When I upgrade to the Shelby ;-) Ill definitely be back to work with him.

Let stev Lopez be your service man great guy hes been taking care of me since torrence Lincoln days about 30+yrs now God bless this man

Have leased or purchased 8 vehicles over the years from Pete Trozzo, fleet manager. Excellent service and he takes care of us. He requisitions cars from other dealerships, finds best bank loans. financing, and prices, prepares all papereork, even personally washed the car...

Great place to buy a car. The staff is wonderful. We like it.

Mohamed was awesome and gave great professional service

Excellent customer service.

Great service, they know how to take care of their customers.

Just leased my 4th vehicle from South Bay Lincoln/Ford. As always the service was great. Very friendly staff, especially the sales consultants, Jerred Gallardo and Bill Knapp, sales manager Michael Sneed and finance manager Jon Barns. All of these individuals were extremely helpful and courteous. They worked very hard to satisfy our needs. Jerred was especially patient with working with us. We will always be South Bay clients when leasing or buying a new vehicle.

Great Customer Service and quick turnaround

I had a great experience leasing a Lincoln MKX from this dealership. Hans was my salesman and he was excellent at explaining the vehicle, looking at the options and taking the test drive. After i made my decision, he personally went out-of-town to get the MKX I wanted and brought it back to LA. Without Hans, i would probably by driving a different car today. Mark in finance was very helpful with the lease. Everyone at South Bay Lincoln was friendly and customer-oriented. I could not have asked for a better experience.

Always very helpful at the service department. Prices are fair and they dont mind if your vehicle is modified.

Came in looking to exchange my car for a small suv. And as soon as I walked in there were people there ready to work for you. I had great opportunity to get Andy Eskbatani as a sales representative. He really and I mean really  went out of his way to satisfy me. He went through a lot, he really earned his money with. I WOULD recommend anybody to come southbay Ford in Hawthorne to purchase a vehicle if you looking for a good dealer. Thanks again Andy!

Michael Gallion helped us buy our car yesterday. He was amazing! This was the third dealership that we had been to, and they had the widest selection of cars that we were interested in. What we really liked about Michael in particular is that we felt like we could trust him. We had done a lot of research prior to visiting SB Ford/Lincoln, and when we would ask a specific technical question about the car, it was apparent that he either knew the information or he would consult with his team for the answer. This made us feel respected in that he wasnt making up answers or leading us astray. The best way I can describe my experience with Michael was that he made us feel at home. We were really stressing the car shopping experience, but when we arrived at SB Ford/Lincoln, MIchael broke through the salesperson/buyer dynamic and created a simple, effortless, and fun experience. I will come back to Michael for my car purchase.

South Bay Ford Lincoln did a Bait and Switch tactic on me, followed up with cheap sales techniques I remember from a sales101 guide I saw in elementary school.I found their vehicle online, submitted a credit application, and after two days of not getting back to me, they let me know Im approved for 3.99 rate with $0. So I ask what I need to bring with me in order to complete the purchase, and they say just your license and proof of insurance.So I plan the following day to make time and take a cab to the dealership whereas they tell me that Im not approved and theyll need money down, plus a higher rate at 6.99.From here, the sales manager who sits behind a desk and refuses to simply speak directly to me, has the sales associate play middle-man running back and forth with a bunch of cant do info and new rates and numbers on paper, as if they are negotiating a normal deal or customer situation, which is a total insult and shows just how disingenuous their apology was.The sales manager doesnt take responsibility for the situation and keeps mentioning me and the sales rep as a thirds party, as if we made this mistake, and he cant do anything. Then, he says he cant lose money on the deal so he cant drop the price in order to make up for the rate adjust, so he gives $500 off the full price of $30,888. Thats right, I was paying full asking price, and this bait and switch tactic still happened.After more insulting sales techniques from 1980s, he claims well, we obviously cant reach an agreement, so send me your taxi bill and Ill send you a check, as if a monetary reimbursement for the taxi is sufficient for this unethical behavior, my time out of my day to complete this entire across-town run around, much less anything close to alleviating the frustration of being treated like this.Also, they dont offer Carfax, which Lincoln corporate has told me is against policy and Lincoln then had to run a Carfax for me. Lincoln probably cares to hear about this bait and switch practice too.

I had a great time working with Freddy Kerolos...Very professional and did a good job helping me with my deal....thanks

Get your CPO Lincoln from Ben RidderThe car fitter. A 5 starguy.Thanks for the service and the nice ride Ben.

Andy Ekbatani was a rock star in getting me my new vehicle. I appreciate how easy he made the entire process. Go see Andy

Great customer service

Always courteous and fast.

Jose, Jon, and Howard are the sweetest guys and so helpful. I would recommend anyone to go and buy a car from South Bay Lincoln any day.

OUTSTANDING!!.Customer service...

I love the service!

Good service 👍

My husband and I went to South Bay Ford to purchase a certified preowned Ford Edge. The customer service at South Bay was top notch. When arriving at the dealership we were promptly greeted by a courtesy clerk and our salesman Michael Gallion was friendly, knowledgeable, and just all around pleasant to deal with. He made sure that all of our needs and question were meet. After my husband and I finished with our purchase, Michael went out of his way to make sure we were completely satisfied with our purchase. If you are looking for a new or used car I highly recommend South Bay Ford and ask for Michael Gallion.

I recently went to South Bay Ford to lease an 2014 Ford Explorer.My salesman Michael Gallion was great! He was very patient and helpful during my purchasing process. I came in a couple of times and was still unsure...Michael always informed of me of sales/specials I could take advantage of and he never made me feel pressured...which was why I chose to make my final purchase with him. He was knowlegable about the vehicle I was interested in and I felt comfortable he was getting me the best deal. I had my 8 year old son with me who was very impatient and Micheal gave him snacks and a stuffed animal to occupy him which was very kind of him. I love my new car and was glad Michael made the expierence pleasant.

Not happy with my experience. Made an appointment, waited for an hour for the salesperson, then left for a different dealer. First lease experience was 5 star, this time around, for a turn in and new lease, was extremely disappointing.

Compassionate service people

Mike Wade my sales person was excellent. They didnt have the MKZ in the color combination I was looking for, Mike tracked it down and went and picked it up for me. He patiently explained all the wonderful features on my MKZ. It was a great experience. This is the 5th car that my husband and I have bought from them. Each time has been wonderful. The young lady in the Finance Department was great also.

Excellent service and location

Great customer service

Great

Awesome cars trucks

Just traded in my 2010 Prius for a 2015 Fusion Energi Titanium lease, and could not be happier. An upgrade across the board; technology, styling, comfort, driving experience, even gas mileage (for me, I can use all electric mode to and from work). Howard Malinsky was my sales consultant and he was great, patient and knowledgeable and never tried the hard sell on me even though he knew I was looking a several different carmakers, and he was always available to answer my questions even over text. They gave me a very fair deal on my trade in, and the experience all around was easily the most pleasant car shopping experience Ive ever had (this is my sixth car). Highly recommend this dealership, they have a great selection and friendly staff.

Amazing Auto mobile place.

I recently traded in my CMax Hybrid for a CMax energi, I had shopped different deals around until I started talking to Michael at South Bay Ford in Hawthorne. Michael walked me through the entire process of trading in my car and buying the new car. This being my second purchase from South Bay, I can say I highly recommend working with Michael and I am sure it will not be my last car purchased from Michael and South Bay.Ernie Vallorano

I bought a Pre-owned saturn vue from here - it was a great value for everything that came on my suv. they provided me a free lunch while I waited for my vue to be detailed. Im very happy with the sales staff here and I will be back for serviceI have since returned to the service department to have my vehicle service and have received excellent service and I highly recommend South Bay Ford to everyone.

Got my f250 serviced