Our tax professional was helpful, knowledgeable, and friendly. If we had any specific questions regarding our taxes, he answered them fully. Even with just chit chatter, he was warm and pleasant.

I’ve been coming here for over 10 years now I like coming here everybody is very nice and friendly and helpful and Katrina is the best!!

Rescheduled us twice. Available staff have limited tax prep capabilities. Only one person can handle complex taxes.

I have been going to H&R Block for years. Mrs Woods is very knowledgeable

Very nice person Mr burnell was great with me for the last three years

Travis and the other staff are great! They actually care about helping you.

Because I been dealing with this company for years now and its the best so far

Im giving you this score because of the friendly and reliable service.

The woman, Dionne Lewis, who helped me was helpful and knowledgeable.

I have never had a problem with h and r block before

Very polite, knew the job and was very helpful.

H&R Block has good customer service that why I give it 5

Pleasant attitude and atmosphere.

The representatives are always professional and knowledgeable.

Ms. Jones was amazing. She was thorough, personable, and demonstrated great flexibility in our current environment.

I have used HR Blockfor over 20 yrs.

It was very welcoming and easy

Experience. I have used hr block for years now.

Katrina Jones is wonderful!

Tax analyst Dionne Lewis was very professional and very kind.

Ms. Katrina Jones has been taking care of my taxes for years. We have developed a good rapport and I actually look forward to my appointment the following year. Its always quick and easy and Katrina always has the answers to any questions I may have.

Jennifer wood westbank location

The person tax person who works for you is very knowledgeable and professional in preparing my taxes.

Cause I have been with H&R for many many years.

I will be exploring more options through online or other tax Professional Services companies due to the fact that I really believe that your prices are getting higher. I see that you offer online tax services for a third of the price or even lesser so Im realistically seeing that coming in has no value besides speaking to the tax professional that is down to earth and had a personal attachment to her clients

Good service

Katrina is an awesome and caring person and it reflects in her work and that’s why we go back to her every year. She is helpful, patient and explains everything so we understand while making you feel like your sitting at home, catching up with an old friend 🙂

Very kind and quick service. Good and helpful attitude towards me, very friendly atmosphere!

Ms. Katrina was very helpful, she explained why I was getting the amount back and she walked me through the entire process.

Cause she was so helpful to me and so nice and i would send anyone and everyone i know there to get there taxes done

My tax expert, Katrina.

Excellent help

Great service

Mrs.Jennifer was great

She was very happy & made us laugh , I’m honestly surprised we had fun

Service was great

The worker was professional and very polite an made us understand the entire process

All staff, from the time you enter the office until the time you leave, are courteous and pleasant.

The gentleman was very friendly and helpful. He tried to find more deductions to get me a bigger refund.

Friendly and helpful

I been going for the last few years and every time the service is amazing

The timely service. The high level of friendly customer service.

Because she deserve it kind sweet understanding young lady

Because it helped me a lot instead of me doing my own taxes on my own

No communication

Friendly staff quick service and good prices

Like the way the csp and the tax pros are very attentive.

Mrs.Woods was very helpful and answered all my questions.

Went get my taxes done last year around Feb just to find out the IRS never received my taxes cause they didnt complete something so my taxes didnt go thru. Went back over there around a week or two before the deadline to file, to see whats going on just to hear the supervisor say the person didnt complete a question on her behalf so it didnt go thru and that she just sent them thru. If I wouldnt have went there to check on my refund my taxes wouldnt have been filed at all, knowing I went there 1 or 2 months before the deadline.

My tax pro was very knowledgeable and courteous.

Timeing of service is excellent, no long lines or waiting any clients receive the max return by law.

Ms. Jennifer Woods was very kind and helpful lady

She took time to explain everything to me.

Always get excellent service.

The peace ✌️ that was brought to My life

Because the score is very much deserved in their behalf

Jennifer Woods, always a pleasure to work with. Explains exactly how taxes work and never seems disgruntled to answer recurring questions.

The staff was very polite,helpful and professional.

Our preparer was on top of his game.

Immediately identified there was an issue got Jennifer woods to help me immediately

Enjoy working with my tax adviser ..!!

The tax preparer was very informative.

HRB has prepared my taxes since 1996

Good experience. Good customer service

Because the lady was very nice and friendly

Jennifer woods was helpful and nice.

Mrs.Jennifer woods help me do muchaz

Extremely friendly and knowledgeable about everything.

Excellent customer service, very knowledgeable!

The representative was knowledgeable and a respectful.

Awsome

Katrina Jones was very helpful

She have a great personality

Excellent service and friendly staff

Fast, easy tax service

Fast professional

Always good service

I felt safe

Great service

It was fast and easy

Service was great and fast

Amazing guest service!!!

Great service

Great experience

Great service

Service was excellent

Service was great

The service charge was outrageous

Good person

Excellent service

Efficiency

Good

Good

Excellent service