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Pull-A-Part
4401 Peters Rd, Harvey, LA 70058, United States
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La
Review №1

Lafayette Louisiana location Margaret was a friendly helpful associate who deserves a raise. She had the building looking spotless and a clean fresh scent. Maintenance people is often overlooked but they gives customer their impression of a company. I did not want to get down but my husband convinced me and the store front was well upkept. Thanks Margaret and others for all you do.

CS
Review №2

Every other time that I’ve come here the employees have been extremely helpful even going out of their way to help me fix my own car. But today (8/28/21) they opened at 8 and I get here at 8:45 and they turn me away because of the hurricane that isn’t supposed to make landfall for another 24-36 hours and there are customers inside but they send me away. Their website said they were going to be open all day and got updated as soon as I got here stating that they are closing at 10AM (it’s 9:00AM right now) All I needed was an ignition coil that would have taken me 30 seconds to take off of a car and maybe 2 minutes to buy it but they still turned me away. Even after being a very loyal customer spending hundreds if not thousands of dollars here. The first guy I talked to just completely ignored me after saying nothing but “we’re closed” and walked away. The second guy was a little more nice about it but they still refused to take me. Almost makes you feel like a burden instead of a valued customer. I will not be returning here considering I needed 5 minutes WHILE OTHER CUSTOMERS WERE INSIDE AND ON THE LOT and they still denied my money.

jp
Review №3

Its nice to go into the yard looking for the parts needed but its quite disappointing to see that half of the employees see you as a burden not as a customer. I do online shopping for a living and I care about any customer wanting to collect their items (and I stay minutes after closing with good disposition)Today I arrived at 4:43 pm and as Im about to enter the building a guy yells at me we close at 5 (until recently they were open till 5:30 pm).Inside the property, as soon as I found my car being 4:48 pm , the burglar alarm went off and also a police-like siren which made the area very inhospitable for my daughter and myselfWe headed out at 4:55 pm so minutes before closing time...Ironically, I have been telling some of my customers at work about Pull a part recommending that place to themOuch

Sp
Review №4

Had forgotten this place existed. Ive been climbing in and out of my passengers side door for months. Was frustrated pricing parts online and just wrote a part inyo the search engine and it was kind enough to remind me a little elbow grease and luck and now Im headed home to fix this once and for all without spending a fortune. Thsjk hod for pull apart!

bf
Review №5

There are a lot cars to pick from and an online listing of what they have and its location. Im sure Katrina wiped them out in 2005, so there arent many older cars. They have a diverse staff which Id bet speak Spanish and Vietnamese (there are large communities of both in this area). The prices are good and many have standard prices for nonspecific stuff like hoods, engines, transmission doors...

Al
Review №6

First time there, was able to find most of what I was looking for, prices are great. Customer service is really tremendous. Thanks

Mi
Review №7

Always a pleasure to go to the zombie apocalypse haven. We have so much fun. Rent the go carts. When youre done pulling parts its only a few bucks you wind up paying. We went to the one in jackson miss and it was just as fun

Ja
Review №8

Found vehicle online. Went to location and had them pull it.Perfect!!!Priced just right

Je
Review №9

20% off Easter sale April 2nd through April 4th

ye
Review №10

5 star customer service at a junkyard? Yes, Ken will deliver.

Er
Review №11

Solid part selection and really good pricing!!!

Lu
Review №12

Fast service pretty cheap parts

Ro
Review №13

Ok Im serious when I say pull apart is my most visited places I shop at when trying to find the right parts for my cars, cant nobody beat their prices, mater of fact, Im headed there now to find my parts, yes you heard me, in route now on a holiday😎 cashier Griselda AkA Gi-Gi has been there for years and I see why, always helping her customers with a smile and very knowledgeable with that type of business, which is important. Keep up the good work Gi-Gi!😎

Ri
Review №14

Everything was set up nice and easy to get to the only problem is it said that they had five starters for the truck that I was looking for and we couldnt find one

Ah
Review №15

Used auto parts in good prices especially if you take it out yourself.

Me
Review №16

I came from Texas for work and had some problems with my car. When I googled auto shops in new Orleans, Pull a Part came up and that was the best decision I made to get my car parts! Great prices and awesome workers. Thank you Danielle and Griselda for helping me out with everything. Ill definitely be back!

he
Review №17

Plenty of parts, but good luck finding something for a 90s gm truck

Ch
Review №18

WOW! 1ST TIME! MORE TO COME.

Le
Review №19

When I called, I spoke with the manager directly (unknowingly) and she was extremely helpful and polite. The computer system shut down on her while she was assisting me, so she went above and beyond to ensure my pick up was scheduled.

Lo
Review №20

They had almost everything I wanted, some cars were striped of plenty of stuff. Plenty of cars and the price is right.

Ch
Review №21

Fast and easy...got what I needed (tire and rim) at more than half off new

Ph
Review №22

Mother,,,name Mildred needed a 2000 Lincoln LS towed. Called on Saturday .Dispatched call for service on Monday. Very competitive pricing, employees very pleasant, efficient and punctual .

De
Review №23

Its the Motherload of junk yards.

Da
Review №24

In New Orleans from Simpson,Illinois someone told me to check at this location to find some parts for my Volkswagen. A very nice lady who said her name was GG helped me with everything and finding the parts and her coworker Danielle the cashier were very nice. They made sure i found everything i needed rhey all made me feel very welcome and helped me and a man kenny as well. You guys have a great team here i will definitely be back again

be
Review №25

Good place to go get parts. Just make sure you have boots.

Iv
Review №26

Helpful people, nice yard, easily accessible

st
Review №27

Really good and nice people.

Na
Review №28

Very well organized with a very vast selection of used auto parts highly recommend this salvage yard

Pr
Review №29

Excellent, found exactly what I was looking for for a very reasonable price 👍

Jo
Review №30

Easy and had what I was looking for

Ro
Review №31

My wife enjoys assisting me in pulling our own parts. $5 rental for golf carts and great price on parts.

St
Review №32

Excellent customer service. Great experience.

Ch
Review №33

The sheer volume of human history that is represented here simply astounds me.

Li
Review №34

Trunk wire harness Lance cover for the back seat of a Volvo $25 little bit too high about 10 to $15 or less

Jo
Review №35

Really enjoy going , sometimes looking for parts for myself, or friends.Staff is always friendly the car lookup is helpful, but its always best to physically look for what you need.

Aa
Review №36

Fix your phone lines. Wont let you say or select a #. Figure it out

Jo
Review №37

I had return was simple with my receipt

Al
Review №38

It was quick, simple and straight forward. Ill definitely be returning.

Ka
Review №39

Excellent place if youre looking for an engine or any car part! The employees are very friendly and extremely knowledgeable! Im thrilled with the experience my husband and I had pulling a Jeep engine. We will definitely be back in the future! Its an awesome place!

Ch
Review №40

Very reasonable place to go and this place is very helpful

Le
Review №41

Thanks to Gigi Awesome service

Mi
Review №42

It was very easy to find the part that I needed and bullet from the car that they had on their lot. Theres you several employees that are ready to help find anything you need on the lot as far as the location of the car youre looking for and the parts you were looking for oh, its a very good place to find used parts that you may need for your automobile

Ji
Review №43

Amazing place a little pricey

El
Review №44

Best price in the state

ca
Review №45

Good service and prices!

Ti
Review №46

I love this place. Theyre very helpful. Its well worth the ride to go here

Er
Review №47

I spent Saturday morning gathering much needed parts with the help of renting a golf cart to get around made it so much easier. The staff was extremely helpful when checking out and even helped this disabled old guy get his parts to my truck. It was worth the drive from Hammond. Ill be back.

Al
Review №48

Somewhat hectic but successful ending.

Ch
Review №49

Wonderful to go to shop

sh
Review №50

Ive heard about Pull-a-part auto yard several times from close friend and other police officer. I was online at othet auto sites trying to buy parts for my truck and found the prices to be very highh. So I drove to pull-a-part and found everything I was going to buy from other places and both employees l had the chance to meet was very, very helpful, Gigi and Daniela. They are the reason I went back the next day for help and with that, recommend other friends and family members who will need car parts and friendly smile. Thanks Gigi and Daniela.From S. A.... D.As Office

De
Review №51

Went there to get a battery for my car and everyone was so helpful. Jerry,patrick, and Brian was awesome. I would suggest them three guys they are the best.and i saved a lot of money Thank you...

cr
Review №52

Was here on Saturday the 4th of April @ about 10am / 10:30ish. The door lady was incredibly rude, she was talking to people in a downgrading, unprofessional manner. People come here and spend money there is no need to be treated in such way when our money is being used in your establishment,Customer Service is key!! Standing there rolling her eyes and talking down to people is very unprofessional and unpleasant for the customers spending their money. Maybe you should rethink some of your staff if you want a better reputation for your establishment. ☹️

JC
Review №53

Great experience!! Gigi was very helpful!!!

Ev
Review №54

No good service

Ke
Review №55

Nothing was explained, so quick to get you in and out.

Ro
Review №56

Great selection of parts.prices great

Th
Review №57

Found what I needed thanks

Ca
Review №58

Kinda epic people. Patrick and the guys were a great experience. I was offered beads by a girl with buns for Mardi Gras. Epic experience

Ju
Review №59

Very helpful staff and if you need help with pulling anything heavy they are willing to help and have the best prices out there!

sa
Review №60

Friendly staff and organized lot. I was able to find the parts I needed. Kenneth was very helpful.

St
Review №61

Lines was long as ever,need more cashiers

Ra
Review №62

They open late and sometimes the parts are expensive

Mi
Review №63

Good service.

Da
Review №64

Pretty cool place. I wasnt sure what to expect, but I was pleasantly surprised. The cars were organized by manufacturer, which was really helpful. I walked in and asked the first employee I saw how the place works and she was very helpful in describing it to me. I was able to print out a sheet that told me what isle the cars I was looking for were on. It took me a few minutes to figure out how the yard was laid out, but I found the cars in a matter of about 5-10 minutes. I took my tools and disassembled the part I needed, took it up to the counter and paid. The whole visit took about a hour and cost me about $15, it was a dealer only part that wouldve ran about $90. You cant beat that! I will be returning to Pull A Part in the future for hard to find parts.My only gripes would be that the cars frames were resting on top of 4 car rims being used like jack stands. That made me a little nervous but upon closer inspection it looked to be spot welded. I still wouldnt get under one of them without jack stands. Last, I wish they wouldve had more late model cars, but Im sure thats hit or miss depending on when you visit.

Ne
Review №65

Its a decent place, friendly staff. Great prices. Always come here with my husband whenever never needs to work on our vehicles.

Ba
Review №66

Great deal and safe social distance practice..

To
Review №67

Friendly staff, large selection of old and new autos, organized and cheap can u ask for anything else!!! ???

Re
Review №68

They had what I needed with four S-Types to choose from.

Ro
Review №69

Great customer serviceThanks,Griaelda, Kenny, DeErin, & Jared

Mi
Review №70

By far the cleanest and best organized yard Ive been to, so far. Plenty of room, cars are placed on old rims so its easy to get under if needed, employees were pleasant. If you know what you are doing and know what to look for, this is the place. Ill definitely be returning.

Mr
Review №71

Dont open till 9. Got 8 on door.

Ad
Review №72

Ive been going to this pull a part for a few years now, as its the only one in New Orleans that I know of. Ive always had a good experience until the last few times I went. The employees at the register have been argumentative and disrespectful, the prices they charge are higher than listed and the management is even rude and combative. I had trouble with the price I was charged and the woman at the counter, before I had even finished speaking, waved me off the side and shouted next customer without even acknowledging that she intended to call a manager to help me. The manager came after she yelled to him when she was done helping a few more customers. He was immediately dismissive of my issue and his first resolution was for me to call corporate if I had a problem. He didnt even let me speak 3 words about what that problem was so it seemed quite low on his priority list.The issue at hand was that I had pulled two rims, which had tires on them, expecting to pay $9.95 each for them, as your website advertises a rim with tire unfit for road use. When I get to the counter my total comes to $53 and some change. The tires had about 10% tread at best and were covered in dry rot and grease (not fit for road use). His argument was that they were basically brand new and you have no clue how much new tires cost.He asked me right before I walked out How do you expect me to make money if I give away good tires?I dont. But how do YOU expect to make money if you let poor management screw your customers over?You must have recently hired the manager running that location, and it would be in your businesss best interest to look into his hiring and training practices, as well as his approach to what he calls customer service

Lu
Review №73

Excellent

An
Review №74

Great place to get expensive parts thats in the auto parts store

Mi
Review №75

Best trip in long time

TR
Review №76

Store sign on building and website says admission until 5:30, close at 6pm, They are harassing you at 5pm to come to the front. They do not take anymore sales at 5:30... Then have the nerve to catch an attitude... Some of them are cool, but they have some there I try to avoid..

Br
Review №77

Well i tried too buy a part and did not have all the money, and i ask for the manager/supervisor, and they was really helpful, and straight forward....i ask can i leave myy I/D,until tomorrow, said nop!cant do itt.but showed mee where to hide it😌.thanks

Ow
Review №78

Pulled in parking lot at 4:45, and was chassed out by a JP rent a deputy, complete with lights & siren.

Li
Review №79

Friendly staff and wonderful customer service DeErin Sylve was a great help with helping me find my vehicle in the computer and also on the yard Thank You

te
Review №80

Great customer service. Employee lifted a car for me with a forklift so I could get to parts I wouldnt have otherwise been able to get to. I am now a repeat customer.

Jo
Review №81

Cleanest junk yard Ive been to ever always has a great selection to choose from and the vehicles get rotated all the time

Ka
Review №82

Great

Au
Review №83

Always bring grip pliers ‘ and two ( Philip and flat head screwdriver ... reasonable prices ..

jo
Review №84

Outstanding service by Gigi and Daniela , staff very friendly

Br
Review №85

Great place great and helpful staff good for parts and cars...

Ka
Review №86

Very organized & surprisingly clean for a vehicle junkyard!!

Ar
Review №87

Good place to find parts

Le
Review №88

Nothing is more convenient than being able to get a human on the phone, all this automation is never more helpful than a living breathing individual. Its a big deal to have to drive all the way to the west bank without knowing if they even have the part you have to pull yourself....

Ch
Review №89

Great customer service the young lady Dearin(I think I spelled it right) really was nice and helped me out alot.... Will be revisiting.

Br
Review №90

Had all the parts for my jeep and some extra that I will trying to get later. If you have a basic knowledge of cars you can really get what is needed for a decent price.

sl
Review №91

Rip off. Avoid this location

Mi
Review №92

Sign up for the notification email on their website so you know immediately when they get something youre looking for. Holler at Ken while youre there too.

Ka
Review №93

Well stocked!!!

Bo
Review №94

They bought my last vehicle ,good price, have a bigger Van now ,need to sell ASAP 7-7-18 NOW

Wi
Review №95

Was quite happy with the service and bing my first trip was truly amazed at the amount of inventory they had. My only suggestion to them, and to anyone going here, Research your part before heading out. I was told that they didnt have the door handle I was looking for but when I went out looking for another part they did have I found the first one on a different vehicle. The part was interchangeable between the two trucks. After coming home I found that they did have several vehicles that might have had parts for my truck. Ill know to look now before going but still was able to find what I needed. Only reason I didnt give 5 stars was that the computer system should have know that these were interchangeable.

Ph
Review №96

Dusty but had my parts. Great place for hard to find parts that are too expensive to buy new.

Ad
Review №97

The junk yard is a good place but the women in the front they are some problem. Need to be a little more professional

Yo
Review №98

The ad says they close at 6 and give you additional 30 minutes of your on the yard in Camp. Completed what you were doing why was my guest asked to leave at 5:30 and to get off the yard that they cannot get the purchase out of the day needed to get for their car to get back on the road I want answers

Cl
Review №99

Good they have what you need. Most of the time at reasonable price.Stop by Check them OUT.. U cant go woung..PEACE....

Jo
Review №100

Cool place, for humans. Its probably terrifying for the cars though.

Information
50 Photos
100 Comments
3.9 Rating
  • Address:4401 Peters Rd, Harvey, LA 70058, United States
  • Site:http://www.pullapart.com/locations/new-orleans-west/
  • Phone:+1 504-243-6660
Categories
  • Auto wrecker
  • Used auto parts store
  • Junkyard
  • Salvage yard
  • Towing service
Working hours
  • Monday:9am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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