Well the drivers and office workers are polite, however the problem with this company are the trucks. This is suppose to be the face of the business. Unfortunately the majority of the trucks they have that service customers are so run down and disgusting it makes me want to use another company. The logic behind this company is embarrassing. They would rather spend thousands of dollars fixing trucks rather than spending almost the same amount to upgrade the fleet. From a business perspective, that’s bad business. There’s a saying “you have to spend money to make money in business” that this company has seemed to have forgotten. But this is just from my perspective, because I would want my business to have a very nice appeal to the public and look good doing so.

Sean was very on time and did everything fast, reliable, and Ill say perfect. Cool guy would definitely ride with him whenever.

Poor customer service from owner and manager. Yelled at me and had an attitude. My car was stolen and impounded there without my knowledge. When I finally got the paperwork telling me where it was I called in and got one price walked in to redeem my car and got another higher price within 12 hours difference.Drivers are nice and helpful but management is not.

Im not sure yet Im still waiting to see my 2005 Chevy Suburban thats under investigate 😄

They were great very helpful an professional I love their services

I called Carnival for a tow today and was pleasantly surprised at how at ease Sean put me when he showed up to give me a tow. I was already nervous with the situation with my car and he was very professional, very polite, knew his stuff about what he needed to do and he was calm, cool and collected. Which helped put my mind at ease. I hope every other employee Carnival has is as good as Sean.

Good place to park a empty trailer if your a truck driver.

Very helpful

Great service, fair price. What more can you ask for?

Operator was Sean. Quick, efficient, and polite. Would recommend.

Carnival Towing Service is AWESOME.I needed their service on a Sunday, while a football game was on, and its raining!!I honestly expected a long wait.They were courteous, very very prompt, and AFFORDABLE!!Service was rendered by Mr Bill whom answered the phone and Mr Sean who towed my car.I was already stressed out by the situation I was in, so to receive such great affordable service was truly appreciated!!Other towing services wanted an arm and 2 legs!!!!Thanks Fellows!!Carnal Towing Service👍👏

Well, when I caught a flat on the way to work, I needed a tow to a tire shop. When I called, I was worries I would get Bubba driving a 1975 tow truck that was nothing but rust holding hands.. But to my surprise a large newer Flatbed truck arrived in less time than stated and the driver was nice and courteous. He loaded my truck up fast and secured it and we were on our way..

I just want toTake the timeTo thank Sean for his assistance today he was very pleasant and very helpful , great customer service, you don’t get too much of that these days and very caring !! Thanks again Sean .

Only use them 3 times quick service

They are worth checking out...for spare parts ...too

Great service. Very professional. Would definitely use them again.

Never called me back.

Was quick and professional!

My car was towed here after an auto accident and now it has rats. Omg where do I go from here.. So much on my mug it isnt one thing its another 😥

Could not find the place. The sign for the building/shed was on the ground leaning against the place. The sign was so faded, I thought it was trash

Awesome people!!

Very wonderful and professional company

Great towing company... Wonderful customer service!

Fast response and very friendly.

Very nice people

The bomb! Good honest people!

Just ridiculous!!! That is all

Very poor service because I was a women getting my husband car towed he towed it from the wrong way and put it in my driveway the wrong way very disappointing

Sucks getting towed

Great service

Very helpful