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Hanover Shell
1434 Washington St, Hanover, MA 02339, United States
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Dm
Review №1

I have been using Hanover Shell for over 10 years and brought at least 3 different vehicles here for maintenance.The combination of honesty, professionalism, good communication and quality results you find here is difficult to match. These guys are a family business, so they dont have any turnover. You see the same people you trust every time you return.Another repair job well done! Thanks Lewis and Ronnie!

J2
Review №2

Hanover Shell station is my number one go to for any mechanical needs for my whole family. Everything from a basic wheel stud replacement up to major high mileage overhaul. When I find a place thats honest and fair I stick with them. Im really good at reading people and I get a very honest vibe. if they get the work done quicker then the time quoted they only charge you for the time they worked they dont just soak people. Highly recommended to my friends and family. Shout out to Lewis A+ mechanic!!! Also the rest of the staff very friendly and know me on a first name basis. Also the station owner Ron is a very personable and great guy. Keep up the good work.

Se
Review №3

Very competent mechanic VIKTOR! 🙂👍

ri
Review №4

Best people working inside helpful and friendly..owner ron is great guy and all his employees too.

Ch
Review №5

Excellent place, excellent service and excellent staff. Always get oil changes, stickers and any other service I need here and have for years. Trustworthy and reliable and I always recommend them.

Da
Review №6

Good price on fuel 👌

Ra
Review №7

Was just fine gassed up and went on.

Lu
Review №8

I purchased new tires online and had them mounted and balanced here and the experience was excellent. I called and was able to go right away and everything was done within 2 hours or so. Will definitely be back.

Mi
Review №9

The employees here went above and beyond for me when I needed my inspection sticker. On top of that, they were the friendliest nicest people ever! Will definitely recommend and do business here again!

Ke
Review №10

Raymond and Lewis were awesome the other day when I needed a State Inspection and oil change! All the guys in there are great! Beautifully remodeled too!

Je
Review №11

Excellent service. I appreciate how honest and friendly the team is here at this Shell. The station always looks nice and clean too. Its obvious the people here take pride in their work and in their business. Its really refreshing to see and experience as a customer. Thank you!! My car had an issue with its door locks and this team figured it out and it cost MUCH less than at the dealer. Always reliable, excellent service.

Do
Review №12

Great job!! Everything was perfect, the staff was friendly the job got done fast, right and at a fair price. Louis was a pleasure to deal with.

mo
Review №13

Guys do great work!

Kr
Review №14

My family has been coming here for years. As mentioned they know most of us by name and have never had a bad experience! Stopped by today to get gas and figured I’d ask if they do batteries. Took the time to test both my original battery and my alternator before confirming it was my battery. Had a new one in 20 minutes later for the same prices I’d seen by less reputable shops online. Fixed a nail in my grandmother’s tire yesterday and filled her tank. Honest, reasonable, and fast service.

Ja
Review №15

Professional service, and clear communication of work that needs to be done.

Ch
Review №16

Lewis is reasonable and thorough. He always offers detailed explanations of whats going on, what are the options, and what he would do. I love going here and walking over to Trader Joes or Panera for a cup of coffee while I wait!

De
Review №17

My husband and I have been having our vehicles serviced at Shell for about two years now. Every time I need something I continue to be blown away by their customer service. Not only do they do great work but, the services are always done in a timely manner. My dad was a mechanic and always did the work on all of my cars, he’s older now so I decided to make the jump to a garage. Their prices are affordable and very reasonable, this is coming from someone who never had to pay for labor! Like I said about their customer service, they know not only me but my husband and kids by name. They have picked up and dropped off myself AND my kids so we were able to get our car fixed and it was done same day. My engine just started overheating, no problem drop it off and we can do it today. They go above and beyond every single time. I can’t say enough about Luis, Ronnie and their employees!

Ka
Review №18

Great service! Ron was able to service my daughters car in a very timely manner & took care of everything at a price that was very reasonable. I’ll defintely be using their services again.

Ma
Review №19

Great place to have your car worked on - very knowledgeable with reasonable rates

Fr
Review №20

The team at Hanover Shell is top notch. I highly recommend them for all of your car servicing needs.

Ma
Review №21

They always get my car in quick and do a great job. Theyve solved problems that other shops couldnt. I wouldnt go anywhere else.

Pa
Review №22

Great job. Ask alot of questions - got good answers. Reasonable cost.

Le
Review №23

Great friendly service! Job done on time and at price that was quoted.

Na
Review №24

Clean place.

Jo
Review №25

Always do a great job at a fair price.

Ju
Review №26

Always 4 star Treatment. Louis is the best!

Gl
Review №27

Polite, professional, and quick. Only had an auto inspection at this service station but the customer service was substantially better than the others in the area.

Da
Review №28

I was using the Stop and Shop rewards and the pump said youve saved $0.60 per gallon, the pump charged the normal amount. When I went inside to ask about it they told me that I was out of luck and there was nothing he could do because I did the transaction outside, if I did it inside he could help. He then told me I must have done something wrong and he wasnt giving me money and to go away. When I said if he cant help at all then hes lost a customer he said Whatever, get f*** out anyway then. Classy service, Ill be going elsewhere for gas from now on. Lost a customer over $9... way to go moron!

Do
Review №29

Excellent! Honest skilled professionals. Thank you.

Su
Review №30

Great 👍 as always!!

Te
Review №31

If I could give 0 stars I would. I brought my car in for an inspection while I was down here for work. Told them when I dropped off my car I needed a new drivers side brake light. I came back an hour or so later to see a rejection sticker on my car. I asked why and they said I had no brake lights. Someone was supposed to come out to talk to me but never did. I was told it was probably electrical and I needed to get someone that does electrical. I live 80 miles away, and had to drop my car off at a dealership in this area, rent a car, take a day off work to come back here today to ger my car. Only to find out, the reason the brake lights did not work was because in a Kia, if a light blows out it will stop the brake lights from coming on at times. If they had replaced it like I told them when going in there, I would not have had to rent a car, miss a day of work or spend $$$ on diagnosis at a dealership. When I brought this to the attention of the owner, he yelled at ME then began to mock me when I told him if they just replaced the bulb, none of this would have happened. He told me it was my responsibility to find what the issue was. YOU ARE A MECHANIC! You cant replace a bulb? Worst experience ever. Rude. Disrespectful. Childish. Lost hundreds of $$ of dollars becasue he could not replace a $5 brake light. Will be reporting them to the better business bureau.

Ay
Review №32

Great staff, great service, friendly manager.

Ma
Review №33

Best Auto Repair in town!

Li
Review №34

Nice people helpful pleasent

Ke
Review №35

Conveniently located, price is a bit high.

Je
Review №36

Clean, good prices,accessible

Ga
Review №37

Easy in and out

Information
21 Photos
37 Comments
4.7 Rating
  • Address:1434 Washington St, Hanover, MA 02339, United States
  • Site:http://hanovershell.com/
  • Phone:+1 781-826-3332
Categories
  • Auto repair shop
  • ATM
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Convenience store
  • Gas station
Working hours
  • Monday:5am–12am
  • Tuesday:5am–12am
  • Wednesday:5am–12am
  • Thursday:6am–12am
  • Friday:6am–11pm
  • Saturday:5am–12am
  • Sunday:5am–12am
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Full service fuel:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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