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Coastal Volkswagen
1 Saturn Dr, Hanover, MA 02339, United States
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Me
Review №1

Richard, Lance, and Dave are great! Made my first time buying a car very easy and stress free! They explained everything to me thoroughly to make sure I was 100% comfortable with my purchase. Highly recommend :)

Ca
Review №2

My husband and I had the best experience trading in our car and leasing a 2021 Tiguan. We worked with Chris Ryan and he was super helpful, on top of everything, and made our experience the smoothest it has ever been at a dealership. We couldn’t be happier with our new car and how quickly we got it after going in and test driving it! Highly recommend!

Jo
Review №3

Ryan in service does an outstanding job! Handle my service appointment perfectly. Well done

ai
Review №4

Worked with Chris Ryan and the guys at Coastal for my new Atlas. Chris was probably the best car salesman I’ve ever worked with. Not pushy at all, very knowledgeable and friendly. Would recommend Coastal to anyone looking for a VW!

Me
Review №5

This is our 3rd car from Coastal VW. We love it there - they are so easy to work with and always have what we are looking for in stock. They are also very knowledgeable and helpful explaining all the features. We just recently leased another car from them and they worked under the time restrictions we had. When we were finished signing they had already switched our plates and had the car clean and the AC running for us. What service! Evan and Dave were awesome!

Tr
Review №6

From John in sales to Ryan and the whole team in service. I can’t say enough about this location. If you want true genuine service that actually cares about your vehicle and you, this is the place to go. Appreciate the great service and VW get these men some raises , they make this specific location what it is & that’s nothing short of amazing . ⭐️

Ma
Review №7

Absolutely loved the end-to-end experience of our first car purchase! Being first time car buyers, we had a ton of questions. Evan, Joe, and David were super patient and went an extra mile after the extra mile to answer our questions and accomodate us in the dealerships busy schedule. All dealerships claim to be the best in their region, but Coastal Volkswagen truly delivered on it and I have nothing but praises for the team

ry
Review №8

ZERO pressure. Ron was extremely helpful and professional from start to finish, and I never felt any pressure throughout any of the car buying process. Ron is easily the best salesmen Ive had the pleasure to work with. I highly recommend Ron and the team at Coastal VW.

Ca
Review №9

My 2008 car was having troubles, so I went to Coastal VW to see what they could do. The old car had quite a bit of money still for me to pay. I live by myself on SSI, and 2 pensions, so this was going to be challenging. They drove my car and it started breaking down temperature high, stearing wheel was wobbling when breaks applied, and then the transmission was making noise, and the tires and breaks started to grind. They told me the truth ... as they shuttled me and took pictures and told me: You cant go back in this car! It will never get you home.SO, they went to work on which car is affordable and durable and safe.Much to my surprise they found the perfect car. Affordable! 2018! Ready for me to get in and back home again SAFELY!Thats my story and Im sticking too it!

Mi
Review №10

We had a great experience. The car buying process is never something that you look forward to, but it helps to feel like you are dealing with good people, and our salesman Chris, sales manager John, and finance manager Amanda were all nice people, low pressure sales, and great communicators. The pricing matched my research, and the financing was great.

Ma
Review №11

Do not buy or sell here. Bought a pre-owned vehicle, drove off lot, realized there was scored marks in windshield from previous driver. Waited 2 hours for them to tell me they couldn’t help, suggest I should have noticed this, and then offer me a $25 discount on accessories. They should be embarrassed. Horrible way to treat a customer.

Jo
Review №12

Been there a few times waiting for an Atlas to be delivered in to their stock excellent staff.

ma
Review №13

I had a great experience helping my mother in law buy a pre owned Golf from Coastal. Chris Ryan was our sales person and he and the rest of the team made it feel like they were helping us buy a car as opposed to just selling one to us. from my first phone call to the purchasing of the vehicle, they were great. We got a really good deal too. My mother in law loves the car which makes my wife happy which makes me happy. Thanks Chris and everyone else at Coastal.

Wi
Review №14

I made a confirmed Saturday appointment for my daughter to drive down from Boston to preview a specific vehicle (I live out of state). It was an hour drive each way. The car was not available/not on the lot when she arrived and would not be available until Tuesday or Wednesday of the next week. I called the dealership and waited 30 minutes for a manager to call me back about this, before I called again. The Coastal Nissan manager had to go over to the VW dealership and bring the VW manager to talk with my daughter (didnt call me). After waiting an hour to try to work out the problem, she left without any apology from the manager. The vehicle price also went up $1,000 soon thereafter, from $28, 808 (have a screenshot of the page) to $29,808.

Ca
Review №15

We had such a great experience at Coastal VW. Chris Ryan and John were so helpful, they had a ton of knowledge and advice about the car we were purchasing. We took a lot of their time to really nail down what we were looking for and they were so patient with us. David Spellman in financing was so kind as well and tried to make the final steps go as quickly as he could. We would definitely come back here for any future cars we buy.

Ch
Review №16

Best car buying experience start to finish. Chris Ryan was knowledgeable and personable throughout process and most importantly never pushy. He got me into my new car quickly and I am loving everything about my Atlas. Thank you Chris and Coastal VW!

p.
Review №17

Great dealership. Sales wise, ask for --Kris Lapomi-- Hes a Genuine and honest man. He will painlessly get the job done right and make sure youre happy and well taken care of

El
Review №18

I had a great experience at Coastal VW! Their pricing was appropriate for the car and they were very communicative. I was buying my first car, and even though they knew that they didn’t take advantage of me at any stage in the process. On the contrary, they guided me through with ease, explained everything, and helped me get a great financing deal. Chris Ryan was a great salesman, not pushy at all but very willing to explain everything about the car and answer any questions. I’m so happy with my Jetta and cannot recommend coastal enough!

Da
Review №19

Had multiple conversations with the internet sales team to confirm my appointment for a test drive. Arrived promptly in an effort to respect their time. The sales rep was friendly and helpful, but the vehicle was not ready for testing. “I didn’t even know this car was at this location.” Not what I had arranged and rather frustrating. More to the point, masks seemed to be optional for those operating the showroom space, unless they were face to face with a client. Less than confidence inspiring. I get it, it has been a long year. But wear your mask. Not thrilled with the experience, and would recommend stricter compliance with CDC guidance and better intra-agency communication to prepare for a test drive scheduled a day in advance in order to earn my business.

No
Review №20

My experience with Chris Ryan, John Wyman and Amanda Cruz was very welcoming and efficient.This isnt always the case with a lot of other dealerships, but Coastal is one of the best.Even with the Pandemic times we are currently embroiled in, many dealerships have little stock and this reflects in responsiveness.What stock is available comes without good pricing.Sales Consultant, Chris Ryan never used this as leverage or to Coastals advantage.I received a deal that I believe is very good given the current advantageous sellers market and would recommend Chris to anyone currently in the throes of vehicle hunting.

Ri
Review №21

Another great experience with the team at Coastal VW ! This is my 4th car from Coastal and every time they make the car buying process surprisingly simple. Thank you John, Joe, Chris R, Dave, and the entire team for taking care of me !

Ji
Review №22

Pretty reasonable car purchase. No complaints.

Ry
Review №23

Bought a used VW SUV here and had an awesome experience. My salesperson Ron was very knowledgeable about all things VW and was easy to deal with. David in the finance office was also really nice and explained everything clearly. Great nice people. Different from most dealerships I have dealt with. Felt family oriented but had a great selection of newer used vehicles that are in great shape.

An
Review №24

I was very impressed with Coastal VW from the second I walked in. All the staff members were extremely helpful, knowledgable and caring. I was initially nervous since it was my first experience leasing a car, but all of my questions were answered thoroughly which put me at ease. They worked with me patiently to find the perfect car in my target price range. I highly recommend them!

Ad
Review №25

They have a very professional staff, always welcoming and a pleasure to work with. Have made 3 purchases here! Definitely recommend.

Ro
Review №26

I had a great experience at Coastal VW Hanover last month when I purchased my 2018 Tiguan SE. Richard (sales) and David (finance) were both very friendly and thorough and made the process effortless on my end. This was a far better experience compared to what I’ve encountered at other dealerships in the past. I would definitely use them again in the future.

am
Review №27

Everyone working there is great, friendly, yet professional.

Ja
Review №28

Besides being sent to the wrong location at my very first visit (they should have communicated this to me the night before, not 10 minutes before my appointment), everyone was very friendly, they were efficient and had a proper price break-down. Test driving the car was great since I knew what I wanted and today I am very happy with my purchase. This dealership is pretty good and I would recommend to others to visit them.

An
Review №29

I had such a wonderful experience buying my first certified preowned car with Chris Ryan!! He helped me pick out my dream car for the cheapest price around and financing through the dealership was simple and easy. Thank you so much to Chris and the Coastal VW team for guiding me through the process of buying my first car!

Sh
Review №30

Brought my first car there and the service was good until when I purchase my car and it started to act up, it shut down on me twice! It is only a month old since I have had it. As well after I purchased the vehicle a week or so they had one for less the price smfh. Ryan was one of the sale persons that was NOT HELPFUL. IT NOT ABOUT THE CUSTOMER SATISFACTION MORE FOR HOW MUCH MONEY THEY CAN GET OUT OF YOU

Ni
Review №31

Just purchased a brand new 2021 VW Atlas Cross Sport and the best car buying experience here at Coastal VW. Chris Ryan & John Wyman are two of the most professional folks Ive ever worked with. They answered all of my questions, showed me cars all within my budget and responded to all emails in the most timely fashion. Because of their hard work I was able to take my new car home with me faster than I could have imagined! If youre looking for a Volkswagen, please go to Coastal VW and specifically ask for Chris & John - theyll hook you up! Definitely will be purchasing future cars from them!

Se
Review №32

Had an awesome experience purchasing a new Tiguan at Coastal VW this week. Had great service from Ron, John, and Dave! Had been here many times to service my other VWs and will continue to give them my business!

Ja
Review №33

We recently bought a CPO 2013 VW Jetta diesel w/ mt which Richard sold us. He was very diligent and professional and with some give and take was able to drive the deal home. It was a pleasant experience for us and hopefully will have many happy miles driving this car.

On
Review №34

Excellent car buying experience! We had never purchased from a dealership before, and had horrible service with a prior dealership we visited, so we came in a bit apprehensive. All the employees we interacted with were great, though. Evan was an absolute pleasure to work with. He provided us with the financing options (no gimmicks or changes from the prices online), and we did not feel any pressure to commit. We did commit though, and could not have been happier with the customer service throughout the whole process. We never felt pressured to upgrade anything, buy extras, etc. It was all straightforward and clearly customer-focused. I highly recommend Evan and the team at Coastal VW!

Vi
Review №35

Chris and the team at Coastal VW are amazing to work with. I’ve leased three vehicles from Coastal and always appreciate their efficiency, attention to detail and great customer service.

Li
Review №36

Chris was an excellent salesman! He took time to show us what cars we wanted to see and we never felt rushed with any decisions. We have an awesome experience! Thank you Chris!

Ma
Review №37

I had a great experience at Coastal VW. Excellent customer service, and a fair price. Would highly recommend.

Da
Review №38

Chris Ryan was a pleasure to work with. He was extremely knowledgeable about the Jetta I was purchasing, and couldn’t have been more friendly and helpful throughout the process. I would highly recommend this dealership to anyone looking to purchase a used car for a fair price.

Ch
Review №39

Great sales team. No pressure on the sale, and a great price as well. My GTI was delivered clean, ready to go, and on time. Thank you Chris R.!

Ce
Review №40

The worst! Brought my car in for an oil change and got a diagnostic test which suggested $3K worth of service and repairs would be needed. I took the car to WCS Automotive whose technicians located the problem (not the problem I was given at VW) and repaired it for less than half the estimated cost.Worse than their inaccurate diagnostic is their customer service. The responsible manager has been “on the other line” or “away” for weeks now.The service reps are very nice to work with though, provided you understand that the info may be incorrect and they’re never going to actually get back to you.

Ce
Review №41

Just bought a VW Tiguan the other day and the entire process was great from start to finish. Evan was great to work with, knowledgable and responded to any questions quickly. Thank you!

An
Review №42

This was such an enjoyable experience. My first car purchase was painless and seamless. Thank you, Lance!

Ha
Review №43

I had a great experience buying a Certified 2018 Tiguan SEL from Coastal. Chris Ryan in particular was extremely helpful, responsive, and efficient throughout the buying process. I love my new car and will be returning to Coastal for all of my car services as well. Thank you Chris!

K3
Review №44

People are nice got the car I was looking for . I would recomend if your looking for a vw to stop bye here and take a look.

Ja
Review №45

A wonderful car buying experience ! My sales representative, Chris Ryan, was very knowledgeable and prompt with my request. Absolutely NO funny business during the entire buying process, a first for me! Car price, Trade-in value and everything committed at Coastal was hassle free. The Finance Manager, David Spellman, was also very accommodating and knowledgeable, the purchase paperwork was clear and concise. If you are looking for a VW and great service, I highly recommend Coastal VW!

Da
Review №46

Excellent experience working with Coastal VW! We worked with Chris Ryan who was very helpful, honest and quick moving which we appreciated having our three young kids with us. We would go back and work with them again. Highly Recommend!

Jo
Review №47

It was a very pleasant experience! We test drive, we decided we bought the car! It was that simple and quick.The two salesmen we dealt with were very knowledgeable and helpful. The lady that did our financing was equally professional and very pleasant.Were just waiting for plates and registration and we get to bring it home. I would highly recommend your dealership to family and friends. Thank you very much. The Folgers

As
Review №48

This was my first time buying a brand new car but Coastal VW could not have made it easier to find exactly what I was looking for. Evan was super accommodating with scheduling as well as really listening to the features I wanted and showed me a car that perfectly fit my needs. He safely showed me all the features of the vehicle and special nuances to it so that I was later comfortable test driving the vehicle on my own (in order to socially distance). Once I decided on the car, he explained my payments clearly and worked hard to get me the best deal possible. Amanda in finance was super sweet and took the time to go through all my finance options so that I was both confident and excited to go through with the purchase. The whole staff was extremely friendly and took special care of me in what could have been an otherwise stressful experience.

Ke
Review №49

Very happy with my Jetta, it is in excellent condition. Evan and the coastal VW team made the process seamless from start to finish. I would highly recommend this dealership.

Ar
Review №50

Went in to this dealership to look into purchasing a vehicle. Ron was the sales person who helped us. He asked what features Id be interested in I mentioned a few things that were non-negotiable and mentioned a few other things that would be nice but not necessary like a sunroof. I also asked whether remote start was an option but didnt make any indication I had to have it.Ron then proceeded to tell me he didnt have any cars at the level I was looking at for me to test drive but then miraculously found one after a few minutes. I took a test drive and then came back to sit down with Ron to discuss numbers. He asked me if I wanted leather seats and I told him it didnt matter, probably not to which he came back with such an attitude saying something along the lines of well you told me you wanted all the features like remote start and sunroof and now you dont care?I told him that he misunderstood what I had said, that I thought those things would be nice but were not must-haves. Then he told me he didnt have any cars to sell me at all. Maybe he would in two weeks but he wouldnt give us any pricing info. He told me he could give me pricing if I wanted to pay full retail, to which we said of course we would want the lowest price. He told us again he had no cars so we said basically you just wasted our time and he said I guess so. Ridiculous. Terrible service. Even if I do decide the VW car is right from me, I would never let Ron get the business from it. We will go to a different VW dealership instead. So rude.

Ha
Review №51

My experience at Coastal Volkswagen was fantastic. I just purchased a certified pre-owned car from them. All staff was very helpful and great at explaining all steps of the process. My salesperson, Evan, was especially great. He helped me find the exact car I wanted in a complete no-pressure experience. He is extremely knowledgeable about the cars and easy to talk to. The whole process was quick and easy. I would absolutely recommend Coastal VW to anyone who is looking for a car.

To
Review №52

I just wanted to say a special thank you to the sales manager Joe Letorney. He assisted in every aspect in the purchase of a certified VW Tiguan for My girlfriend. I work in sales Myself and was impressed with how easygoing Joe was. He gave us excellent pricing and made the whole process a joy. Upon arrival for delivery Joe even had a few small dents Removed for us. The car was perfect. Ask for Joe directly when you go in and he will pair you with a salesperson and oversee the whole process as He did with us. Thanks again.

ca
Review №53

Best customer service

Ca
Review №54

I have to say that every time I have visited Coastal, I have had a wonderful experience. I particularly have enjoyed getting to know the service department. They have taken all of my concerns seriously always left my car in tip top shape. They truly are personable, knowledgeable, and great to work with!

po
Review №55

The construction quality of our 2016 Golf Sportwagen is nowhere close to what it was on our 2012 Jetta wagon. Buy with care.

Do
Review №56

The staff at Coastal Hanover are the best!! They take awesome care of my car, attentively listen to my concerns and always go above and beyond to make sure I am comfortable while I relax in the waiting area. A big shout out to Ryan for coordinating the completion of the big job I had done last week, thank you for all your help!!

Kl
Review №57

Our experience with Evan and the entire staff was excellent.We drove almost 200 miles to the dealership to purchase our vehicle. It was well worth the drive. We would recommend anyone in the auto buying market to contact Coastal Volkswagen. It was an awesome experience.

Da
Review №58

Ryan and the service department were phenomenal! Took me in as a brand new client with little notice and got my car running again quickly even though I live hours away and likely wouldnt return for maintenance again. Would highly recommend them to anybody in the area.

er
Review №59

Great service department

El
Review №60

We walked into Coastal Volkswagen on a whim, and I’m glad that we did! We were immediately greeted by Evan who got us into the Atlas to test drive. Since it was close to closing and we had a commitment, he told us to come back to do an extended test drive another day. I never felt pressured to buy, and felt that Evan was on our side when it came to negotiations. I just picked up my new 2019 Atlas and I’m already in love! It’s the perfect car for our family. I would definitely (and have already) recommended Evan and Coastal Volkswagen.

Jo
Review №61

Very friendly staff and easy to work with!

jo
Review №62

Richard Grant is a very professional and personable salesman. He did not pressure me and made me feel like a valued customer. He was able to answer questions, and was extremely knowledgeable with the features within the car. He made this experience pleasurable and exciting. He was very helpful with setting up and explaining the technology in the vehicle. I would definitely look for Richard when I purchase another vehicle ( although that won’t be for awhile). I am very pleased with the car, and the salesmanship. Thank you, Richard!

Am
Review №63

Staff were helpful and friendly, didnt feel the pressure and stress that usually accompanies buying a car!

ai
Review №64

With the combined efforts of John Wyman (Manager) and Richard Grant (Salesman) I was able to get into a beautiful low mileage Passat with an unbelievable approval (I have practically NO CREDIT). I highly suggest seeking out these 2 if youre looking for a GENUINELY GREAT EXPERIENCE. Thank you both so much, and hopefully someone reads this and come buys a car from you guys!

Ch
Review №65

Great experience. They had the most fairly priced stock in Massachusetts and I had no trouble getting financing sorted.

Ka
Review №66

Most exceptional from the beginning contact with Evan and his help with my purchase and Amandas help in finance. Very happy with the entire process and MOST IMPORTANTLY, my Beetle!! Ryan in service was welcoming and extremely helpful as well. Enjoyed the ease of transportation to and from the dealership when purchasing and servicing. Didnt know a dealer experience could be this great! Thank you!!

We
Review №67

I highly recommend Coastal for any service needs (theyre the best team in the area). Super accommodating (fit me in right away regardless of the need), very friendly staff, and awesome wait room. And having the Starbucks next door makes it easy to wait there while they service your car. My service has always been outstanding there!

C
Review №68

Wonderful people and wonderful customer service. Went it to get a lease on a new vehicle and from start to finish the process was easy and relatively quick. Its my second vehicle purchased through Evan at this location, and again, fantastic service. Thank you!

P
Review №69

I made an early appointment for a recall on my 2018 Tiguan. I realized I had mistakenly thought it was the next day rather than what I made it for and was already a half hour behind. I called service and explained my mistake to Aaron. He was very understanding and said to bring it in anyway and they would take care of it while I waited. When I arrived he greeted me and took all the info for me right away and the service was complete in the time frame he said it would be. I was on my way with very little difference in overall time. Great customer service and very professional.

Ka
Review №70

Really pleased with my recent experience at Coastal.I just purchased a 2014 TDI Jetta and the experience was seamless. I dealt primarily with John, who was super helpful and Ron followed up over a minor issue (needed a spare key). Ive been to the service department and everyone was helpful and communicative.

Mi
Review №71

I had inquired about a 2021 VW Atlas they have in stock and had Brian reach out to me with pricing and financing options. I had this conversation continued with Adam (if I recollect) and when I mentioned we live in New Jersey there was a change of tone and they said they cannot pursue the financing options since it takes 2-3 months to get car registered in New Jersey. I asked what about the temporary tags and he said Oh we dont do those in our dealership so the only way this can work is if you buy the car in cashDont know what type of shady excuse is that because I had reached out to other dealerships in MA and none of them had issue providing temporary tags.

Pe
Review №72

Oil change. 1st time. Better than mastria

Ja
Review №73

Class act! Honest, frank, customer focused sales team. Efficient finance process. Absolutely no BS. We drove up with our trade in about 3 pm and left with our new car, about 7 pm. Thanks All!

Ia
Review №74

As a first time buyer, I figured buying a car would be difficult. Boy was I wrong. Evan and Amanda made buying my 2014 Jetta a breeze. If you want a Volkswagen, go to Coastal.

Al
Review №75

Evan was an all-around terrific sales rep to work with. He was very friendly, greeted us warmly when we arrived, and made it easy and comfortable while we tried multiple cars and slogged through our decision-making process. He didnt put too much pressure on us, just helped us hone in on a good option. It was a really pleasant experience and I would be more than happy to recommend Coastal VW to a friend.

Ke
Review №76

Ron novin was my sales men he was very knowledgeable and respectful he answered all my questions in a timely manner and the process go smoothly I recommend buying from coastal Volkswagen if you do head in remember Ron novin great guy thank you so much for your hospitality 🥳😎

Da
Review №77

Excellent service done on time and in a timely manner. Service management keeps me informed of progress as well as to what additional service issues may be required.Great dealership.

Me
Review №78

One of the easiest car buying experience I have ever had! Joe and Evan found me my perfect car!!!

Al
Review №79

I worked with Evan who was super responsive, easy to work with and friendly. Overall my experience was great. Made a deal in a few hours and picked the car up easily and quickly.

Tr
Review №80

Evan was outstanding and extremely helpful to me during the sales process. His patience and knowledge were very comforting and made the process go very smoothly.

Ji
Review №81

Just there for service. Rep was very courteous and done quickly.

Ji
Review №82

Coastal VW has the best service department I’ve ever been to! Joe the manager of sales and Evan are both really helpful and continually make sure I’m happy with my purchase, even when I just come in for service. Great experience overall with Coastal!

Fr
Review №83

Coastal Volkswagen has a great service department. Honest and dependable. I’ve driven my Passat 260,000 miles and the service department has helped keep the care safe for me to drive

Ma
Review №84

Bought a new Jetta with the help of Richard and Joe. They made the new car buying process so easy and kept me involved with every step. I highly recommend Coastal VW for purchasing your new car!Thank you Richard and Joe!

J
Review №85

Great service when purchasing a car during the COVID crisis. Evan was my salesperson. He was very quick to respond to my inquiry about a Certified Pre-Owned GTI, gave me his personal number to contact, and we settled on a purchase and trade in price via text with no real need for back and forth haggling. He communicated promptly through the whole process. Test drive went well, Amanda in finance had all of my paperwork sorted for me, and I was in my new car in a few days.Great folks Ill be back for service.

ka
Review №86

I had such a great experience at coastal Volkswagen in Hanover ma! I needed a car within a couple days and these folks had patience and found me the perfect car! The salesmen and the management were great they listened to what I was looking for and gave me a great deal on my car! Everyone there was so great- Chris, Evan, Shaun, Joe& Amanda. I would highly recommend this place if your looking for great Volkswagens and great deals! Thanks again folks!😁Karen Johnson

Dy
Review №87

Great place and a great experience, just got my second car from them.

Sc
Review №88

Very transparent buying experience. Did a lot of pre-work via email and found that everything came through as provided when we arrived. No bait and switch. Excellent service, look forward to a long standing relationship.

Ma
Review №89

Service is incredible at Coastal VW. The service manager took me right away and made my crisis a priority.

Ja
Review №90

Evan was great to work with. My daughter and I purchased our second VW in 3 years. We highly recommend him.Coastal VW has a nice family feel and everyone there from service to Amanda in finance was a pleasure to work with. Five stars all the way

Ca
Review №91

Great customer service, friendly staff and very accommodating as I work from night until morning.

Li
Review №92

Idk how you got my email but Ive never sub to you nor have I ever bought anything from you. So this has been annoying. Idk who Mary is but it aint me. Anyway. Im sure your service is fine I just dont need the junk(to me) mail.

Pa
Review №93

This VW Service is the most professional VW I visited thus far. The staff made me feel I am part of the family. From the front counter to the moment you leave the Service station is a great experience. They really know what is the VW Brand is and stands for. Great Job!!!.

Ja
Review №94

The vehicle purchased was bought sight unseen from the delearship. The people and organization were great and I am very pleased! The product was shipped and when received it was as represented (photos good and bad) with no surprises. I would recommend this organization to anyone without hesitation.

Er
Review №95

Coastal experience was great. Called on a Certified Passat that was aggressively priced. Kris answered questions on the phone, set an appointment with sensitivity to COVID. Car was ready to test drive. The purchase value was great so we applied for 0% financing. Second appointment for delivery was seemess. Joe, the Sales Manager was a great communucator, texting updates & coordinating the sale. We are very happy with the vehicle and the experience.

St
Review №96

My wife and I have purchased several vehicles from Coastal Volkswagen over the last 10 years and have never been disappointed. We just recently worked with Evan Cochrek to purchase a Passat to replace our 2006 model. Evan was fantastic, took the time to get me setup with multiple test drives and insured that we got the best price, the most available discounts, and matched the financing that we had secured at our bank. Overall the experience was great, not the typical experience of buying a car and for that Im thankful.

Ru
Review №97

I have been here three separate times so far and WOW, I am so impressed with how polite everyone is! They do a great job answering any questions you have and most importantly will show/give you a printed out estimate before starting any work. Peace of mind is everything.You guys are the best, I will continue to come here for any servicing my VW needs!

ju
Review №98

Coastal VW is a great place to buy a car. The employees all treated me with respect and helped me go through the process of buying a car. I worked with over 5 people to assist with buying the car and I look forward to picking it up on schedule!

s
Review №99

A good experience all round. I like the car, and I got a good price. I particularly liked dealing with salesperson Kris Park, who was very helpful, fun to ride around with, provided very comprehensive info on the care, and orchestrated a quick, pleasant, straightforward negotiation over the purchase. Excellent.

Ja
Review №100

Matt Smith helped me with the purchase of my new Tiguan.Matt is polite, professional and patient.The sales process went smoothly, as well as all the paperwork with Melissa. I feel like I have found a new family !!Please ask for Matt when you walk in the door!! you won’t be sorry !!!

Information
32 Photos
100 Comments
4.4 Rating
  • Address:1 Saturn Dr, Hanover, MA 02339, United States
  • Site:http://www.coastalvw.com/
  • Phone:+1 781-871-4600
Categories
  • Auto repair shop
  • Auto parts store
  • Volkswagen dealer
  • Oil change service
  • Used car dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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