Outstanding experience in sending packages international to India people were very professional and efficient in the store here as well as the delivery people in India. The manager Gaby in Hamilton does an outstanding job

Shipped a small box with a glass jar inside. I found out, from the person receiving, that it was in a much bigger box with no packing material. For $11 to ship 200 miles away, I would think some bubble wrap could be provided. Thinking I will use another shipping method, going forward.

Stopped in today. The manager, Elora, was very knowledgeable and efficient, also with beautiful eyes!

They need not only to update their hours on the website but as well at the location. They say 4pm on Sundays even on the front sign but are closed.

Amazing store!! They have been dealing with Covid professionally and work efficiently!! Don’t let these little bad reviews fool you. The people who leave unsatisfied need to understand that 1, we are STILL in a pandemic, 2 this store is INDEPENDENT/PRIVATELY OWNED/OPERATED so their policies and prices may differ from other UPS Stores across the country and I’ve seen many people come in with the mindset that they run/operate like other ups stores then get angry when the associate tells them they can’t take a certain item or ship something out or that they have to pay for packaging when their Amazon return is too large. It’s in the fine print people, read the terms before accepting!! Some items that are “Amazon Returns” require shipping if you want to get your refund from amazon!! .Furthermore, on a lighter note, The staff is amazing, they go out of their way to make sure you are satisfied, they are Efficient and are fast workers!!

Drove here to shop items. Store shoes open from 10am-4pm. Drove here and store is closed. Waste of time!

VERY nice staff! They are fast and willing to make your life easy.

Pleasant experience and great staff. I came to the wrong UPS store but I dont regret it.

Had to mail a package today and the lovely lady working from Australia was so pleasant!!! I believe she said her name was Rebecca. She was so friendly and welcoming when I entered the store such a pleasant change from most stores in today’s world. I’ll be doing all my shipping from your store if all of your staff are as friendly and courteous as Rebecca!!!!

Polite service from the clerk when entering. I happen to come at end of lunch hour, so I was helped immediately. The transaction took little time, because he knew exactly what I was doing by looking at the box. He acknowledged others entering without losing focus on assisting me with my transaction. I did not catch a name or see a name tag, but I appreciate the quick and polite service.

Simply needed to return an item and they refused to supply me with a return envelope. Ladies working said I had to purchase one. Last time I went there. Visited the UPS Store in Wetherington Plaza and had no problems getting a return envelope. I continue to give them my business.

Fast and efficient service, the employees were very helpful and friendly.

This store is awesome! Destiny is so nice and so hardworking, the place is clean, and you get in and out most of the time!

Great store. Been using these guys for a while as a personal mailbox customer as well as a print job customer and a notary customer. Keep up the good work guys!!!

They are super quick and helpful. Today a young girl with grayish-blue hair went above and beyond to help me make a return that I was struggling with due to the wrong postal slip.

Theyre fast and reliable! Keep the good work guys!

Judging by the welcome (lack there of) I will take my business elsewhere..

This store was so pleasant! They notarized and shipped my package quickly and with no issue! I will go back to that one any time over the one on Wessel!!

Very helpful and friendly

Bill was working by himself sunday dealing with customers, answering phone calls and being very professional. I almost didnt go to this store because of the reviews it had but if any of the other employees are like Bill I would definitely come back

This store is supposed to open @ 10:00 AM. It is now 10:45 AM and it is not open and I have a critical package to ship out today. I depend upon them being open on time as it impacts my business.

Not sure how this store has such a low rating, because Adrian W. gave such fast and kind care this evening, with a smile. Thank you for the excellent service!

Horrible store. Clerk needs to be fired. Guess thats what 8 bucks an hour gets you these days.

Called the night before to guarantee a notary would be there the following morning , when I arrived was told they wouldnt be there until after lunch and could not offer any more help. Very disappointed!

Notaries available at odd times or not at all. Dont say you have something that you dont. Who is available at 3:30? People work...Rude guy on the phone when calling and asking about it. Glad I called first.

Very friendly and always helpful.

This store advertises notary service but when you go in to have it done, no one is qualified to do it. Do not offer a service that you can not provide.

Package got shipped way after the time it was supposed to be

Horrible store as of today 09/22/2017 store says they open at 0830 am and I am standing in front of the store and it is obviously closed and not open on time