Best uhaul on the central coast, always clean and they respect your time they get you in and out
Easy to select rentals to suit your needs, prices very reasonable too. The guys at Grover Beach U-haul are friendly professional and helpful, and they know their stuff!
I just went in here to grab some boxes. They had what I needed, and the guy behind the register was very friendly and informative.
GREAT SERVICE ! Especially for a last minute thing ! ALSO Daniel was super duper helpful!! He deserves the gold stars :))
It was okay work done
Steve was great he made the pick up easy. The truck was clean and nice. He didnt try too hard sell anything. Which was awesome!
This place is okay we rented a truck there and theyre really nice.
Has what you need and reasonable
Really good service. Enrique was great. Thank you
Not good, not professional and compared to our amazing pick up of a 26 ft uhaul and car transporter in Texas....the CA drop off in Grover Beach was awful. Wont use this location again ☹
Very helpful! Last minute I called to rent a car hauler trailer, and after they realized their last one just went out, they helped search other locations while I was on the phone, and even made a reservation for me. They even called me back promptly when I lost connection going through the Gaviota tunnel (hands free on my cell) great service!
We made a reservation the night before and when we went in they had no truck for us. Thankfully for us some lady was unable to rent a truck when she had scheduled so we were able to use hers. After their mistake they did try to make it right the best they could.
I had a trailer hitch installed. It was wired wrong and destroyed my battery. It cost me $400 dollars to repair the diagnose and repair the damage. The owner, Esther, would not speak to me or take any responsibility, because I didn’t come back to them. I am not a mechanic, I took it to the car dealer. It took them 2 dead batteries to fix the issue, as I never connected to the hitch installation. I have had 2 prior hitched installed by other uhaul dealers and never had a problem. Does she really think I would trust my car with someone who doesn’t know what they are doing- again?Please don’t expect quality work or customer service at this dealer. I will never use them again.
WORST EXPERIENCE EVER. I reserved a trailer to pick up in Orange County and drop in San Luis Obispo. During the reservation process the website offered me a $22 discount to drop the trailer in Grover Beach which I accepted. When I arrived in Grover Beach the first attendant told me I would have to take it back to San Luis Obispo, which I objected to. His supervisor (John) came over smoking a cigarette and told me if I were nicer they would accommodate me but because I objected they were not going to accept it or they would charge me a large drop fee. I fired up my computer to show the reservation (which I still have) and in the mean time John came back and told me they were going to do me a favor and take the trailer. After my computer came up and I was able to retrieve the original reservation I walked in the office (where the manager was also) and tried to point out to them they were not doing me a favor that my original reservation had the drop in Grover Beach. They were rude and asked me to leave, and no one apologized for the mix up including the manager. I would never do business here again and both John and the manger need to be counseled. They were very rude to a customer who had paperwork that showed he was dropping at the correct location. VERY RUDE, VERY DISAPPOINTING.
Excellent customer service and great facility!
Nice polite staff