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iRepair Indy
801 Loews Blvd Suite O, Greenwood, IN 46142, United States
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Du
Review №1

Stopped in on my vacation after destroying my phone. They had me in and out in no time! What easily could have been a vacation destroyer turned into a pleasant experience. Friendly and knowledgeable staff! I really appreciate it!

Wi
Review №2

Good follow-up. Had a cracked screen fixed, but when I got it home found the outdoor / bright function didnt work anymore. Called iRepair back, they ordered a second replacement screen and made it right at no extra cost. No hassles or BS, just git r done

77
Review №3

Excellent experience from start to finish. You can tell these guys are highly skilled in their craft. Also, the customer service was truly above and beyond industry standard. I brought in an uncommon device with multiple issues. I am ecstatic about the results.

Ja
Review №4

They are very professional & provide quality service. My family & I have been customers for years. Weve never had a negative experience. I would definitely recommend.

Vi
Review №5

I took my ipod over irepair. it it is one great place to go. they are very professional. i would tell my buddys to go there.

Ly
Review №6

The best around. Quick turnaround and there hast been a problem they couldn’t fix yet!!

Am
Review №7

This place is amazing ! Helped me get important information off my phone . Very professional and very helpful ! Definitely would recommend over the bigger corporate companies!

Em
Review №8

I replaced an iPhone 8 screen through this company less than 10 days ago for $100. I left it in the car for 25 mins and came back to the screen being cracked down the center from exposure to the sun. This business advertises all over in their store lifetime warranty (entire counter is wrapped in advertisement stating lifetime warranty) so I called and now they can’t do anything for me. Very disappointed in the customer service and quality of the screen. I have used this company several times to have screens repaired and sadly will not be using them again.

Cr
Review №9

Very nice and very helpful, they have helped me a lot with screen repairs, charging port issues, and other things. I would recommend going to them for any issues.

Jo
Review №10

Great repair shop!Reasonably priced and does outstanding work.Have fixed a computer screen and tablet for me.

Ga
Review №11

I’ve had my iPhone screen repaired by IRepair Indy at this location, guys did an excellent job, I was very impressed and will do business here again!Thank you for great work!!

Ra
Review №12

1-Affordable: i went in expecting a bill that i was gonna have to refuse but guess what “no” it was really nice 👍2-Customer service: i went in with no problems they where fast and explained everything to me so yeah they are cool 😎3- lightning fast 💨: oh my god this guys are not playing around with people they are straight to business and make u happy“Overall experience “Very few people can turn your day around from a bad day to a better year, ive been trying to fix this phone for over 2 years but thank u repair indy 😍

An
Review №13

Needed a screen for iphone. Repair looks amazing its not extra thick like most screen repairs. Very nice worth the money and comes with warranty.

Li
Review №14

I have used this place for two repairs and to purchase a refurbished IPAD. GOOD customer service. Timely repairs.

DT
Review №15

With 9 grandkids - have used scvs many times over the years and always rcvd good svc at reasonable prices. Highly recommended.

Do
Review №16

Had a misunderstanding and it was resolved in a professional manner. Would recommend as they seem to care about the end result and quality.

St
Review №17

These guys are LIFE-SAVERS!!!! This place is VITAL if you use ANY apple products... Ive used them repeatedly for many years, after my Tech-Guru brother told me that they were the ONLY people he trusted with his electronics. And theyve proven to me repeatedly that hes RIGHT: They have always been able to help me out of jams - addressing complex problems, quickly resolving issues, giving me great insider tips, etc. And they are always so affordable and VERY competitively priced - always coming in FAR below other places, but for far better service. Ive been an apple user my whole life, and this is BY FAR THE BEST tech / repair shop Ive ever used... and Ive lived most of my life in NYC and San Diego... NONE of their repair shops hold a candle to these guys... I cant recommend enough! Plus theyre always kind and understanding... an A+ on every level!

Te
Review №18

Was so happy to find these guy, they were life saving after my disappointing experience with Flux, they had the part for my iPad and fix in less than two hours. I would highly recommend them they were knowledgeable and professional. Will be the place I go to for any future repairs.

Je
Review №19

We have come to IRepair Indy multiple times for our children’s electronic devices.They always have found the issues,and have fixed the issues for a very reasonable price!Very friendly customer service as well!Would highly recommend!

Je
Review №20

My daughter broke the screen on her phone, and these guys were able to replace the screen same day (within an hour). The quality of screen makes the phone look brand new. Very professional and affordable, we will definitely be coming here for any future repairs!

Jo
Review №21

I left them a message in the morning and got a phone call in return quickly. Took my Macbook in after speaking with them, he took it apart while I waited and fixed it on the spot!🏁👍I highly recommend this company for any repairs!

Va
Review №22

Kind friendly staff had taken my phone in there and they had it fixed in minutes I will return back there for my next repair

Ju
Review №23

Ive visited this location a total of 5 times as of yesterday. This is probably because I have 4 kids! 😂 I can say that every time Ive left this place Ive had a huge smile on my face because I received an extremely fast turnaround at a very fair price (one of the times at a price way less than quoted due to it not being what was suspected - although I wouldve never known myself, meaning they couldve easily still charged me the originally agreed upon price)! Theyve saved me countless amounts of money in replacing phones that were either not functioning, not charging, or the software was causing issues. I HIGHLY recommend this place if you have any electronic device they service. Theyve earned my repeat business for life and I will DEFINITELY be back the next time Murphy strikes!

TH
Review №24

Great service and reasonable prices.

ai
Review №25

Overall I had a positive experience!!! I shattered the back glass on my iPhone XS and couldn’t find anyone besides Apple and iRepair Indy that would fix it. Apple was wayyy too expensive and these guys have great prices and the customer service is great as well! I took off one star because when I got my phone back I could hear something rattling but it did not seem to affect my phone. Also, a couple months after my speaker randomly quit working (I didn’t drop it or anything)...however I’m not sure if that had anything to do with the repair or not. The little white piece for flash on the camera also wasn’t fully aligned and allowed small particles to get inside on my camera lenses. But overall I had a good experience and they have great prices! I will be returning with any phone problems in the future.

An
Review №26

Positive experience. The owner personally took care of a battery repair for my wifes phone. I ordered the wrong replacement, and he got us together.. quickly, and as promised. Support local business; this is a reliable, and ethical repair facility!

Ga
Review №27

I have always had great service with this company.

an
Review №28

Time was perfect! And it all seems to be work perfect!! Thank you!!

Ma
Review №29

Every time I use this store, they do great work and professional.

Br
Review №30

Quick return, quality screen repair

Ta
Review №31

Came in with my daughter’s phone which had a cracked, non-functioning screen an hour right before closing on a Monday evening, 15 min later fixed! Highly Recommend! Quick fixes and good selection of used phones.

Mi
Review №32

The gentleman who runs this business does good on his work and stands behind his products.I highly recommend coming in to the shop for all your electronic device needs

Ja
Review №33

Got my iPhone 10 screen replaced here about a month ago. I paid for the more expensive screen as well. It worked fine up until yesterday. I did not drop it or anything and the screen has just stopped working. If youre going to pay a lot to have your phone repaired might as well go through your phone carrier just so you know its protected if anything happens. Now I have to pay out of pocket again to have it fixed.

Ma
Review №34

I had my iPhone 6 battery replaced in May 2017 through them. Since the updates and after Apple admitting they slowed phones down, my battery started draining quickly. I called them and they said they would honor the $29.99 Apple price of replacing my battery even though they are not affiliated with Apple. I took it in and they had my battery changed in 5 Min and didn’t charge me a dime as they told me my other battery had a lifetime warranty. Honest guys that do quality work. They will always have my business.

Za
Review №35

They did a great job getting one of my old iPhones fixed. It had a software issue, but now it is fixed and I was able to get the pictures off it that I needed. Very reasonable price and helpful customer service.

An
Review №36

Bad experience. Listen to the bad reviews. I am sure owner will have a smart comment, but his employees customer service could improve greatly!Update! Yes, he did make a comment and based on other negative replies I expected him to! So, We both made a mistake. He quoted too cheaply on his 6s price. I have a 6s plus. So, yeah I did mess up. I asked his customer service since he was so off if he would be willing to honor any price or contact owner who “doesn’t know own his prices anyway” and after That I decided not to have them work on my phone. I immediately talked to owner on Fb chat and he was willing to help, but his customer service guy wanted to leave. I understand. You don’t get the point dear sir! Your man needs more training in CUSTOMER SERVICE! Watch and LISTEN to your shop video.

Ke
Review №37

Very efficient and friendly. Took care of my android issue while I waited. Less expensive than the place around the corner AND had the part in Stock. Highly recommend!

Ma
Review №38

Patrick was very professional today. He was able to help with restoring my phone and everything on my phone. I will recommend everyone to this store. Irepair is lucky to have an employee like him. Job well done!!

Br
Review №39

Walked in with a busted iPhone SE screen. Had me out the door in about 30 minutes with a like new phone, for a price MUCH cheaper than a new phone. I would definitely call them first.

Aa
Review №40

Patrick and the team always do a great job of helping with problems and do it in a timely affordable way. Tremendous value on preowned MacBooks and other electronics. Tell them Aaron sent you! 👍🏻👍🏻 📱

Re
Review №41

IRepair Indy expertly replaced the battery and display on my iPhone 5s at fair price and a very fast turn around time. The technician, Blaine, was friendly and knowledgeable. I wouldnt hesitate to bring my phone or tablet there again if needed in the future.

Me
Review №42

Great staff! Great experience. Kind and understanding. Will continue to bring my business here!

Du
Review №43

Irepair Indy is the only place I take my phones for any work. I have taken phones to them for different reasons and every time they exceed my expectations. I will tell anyone who will listen how awesome they are if you have a problem with your phone take it to Irepair Indy you won’t regret it.

An
Review №44

Great place! Went in today to replace my glass and LCD on my 6plus. And they had my glass and LCD functioning great in under 45 minutes. Price is reasonable as well! Definitely recommend them to anyone who needs phone repairs! Love the warranty they offer aswell!

Bl
Review №45

IRepair Indy is great, always the most affordable, and very quick repair times. This is also the only place Ive found that has a true lifetime warranty. Will definitely always be taking all my devices here. Thanks again!

El
Review №46

The tip of an auxiliary cord broke off into my husbands iPhone. We tried to get it out ourselves and couldnt- because we did, we made it worse. We took it into iRepair Indy and within 20 minutes they had a new phone jack installed and we were on our way with a lifetime warranty on the part as well. Definitely recommend them to anyone!

Mi
Review №47

Our two visits have been about iPhone batteries. Both experiences were great. Efficient repairs, fair price and good customer service.

Ja
Review №48

Efficient service, quick & easy process, affordable prices. Technicians/owners are laid-back and polite. Will return.

Em
Review №49

Used them at least three or four times. Never had a problem and they try to get it done as fast as possible. Took my iPad in today and they gave a conservative estimate of a day or two. Got a call a few hours later, he said he wasn’t sure he’d be able to, but got it done today.

Je
Review №50

Most reviews are for iPhones, but I use an android. I brought my phone with a shattered screen in on a Saturday and was told they needed to order the part and that it would be take 3-5 business days for it to be received. It came in on Friday and I took my phone back for the repair. Unfortunately the new screen was faulty and my phone was unusable. The guys working then helped me get my new sim card in my old phone (not the same size) and had my part overnighted. Less than 24hrs later I had a perfectly working phone.The 5 stars are for their willingness to help me when I knew I needed a phone during those 24hrs. They were patient and helpful and it was appreciated.

Mi
Review №51

Didnt put screws back in to the bottom back of my husbands phone and refused to fix there mistake got a new phone because more loss pieces were found inside the phone horrible

Ry
Review №52

I drive all the way from the north side to this specific shop because they do such great work! I especially love the lifetime warranty!

Br
Review №53

Irepair Indy always treats me right. The guys there know what there doing and do it right the first time every time!!! I would be replacing phones left and right if it wasn’t for irepair Indy. Thanks guys especially the cute one ;)

pu
Review №54

Quick, affordable service! Highly recommend.

Re
Review №55

The service guy was very nice and professional. I shattered the glass on my iPhone and he made it look new again! Only took 45 minutes and was reasonably priced.

Ty
Review №56

Fast and friendly service. Very satisfied with my experience from start to finish. Will definitely be a repeat customer.

Jo
Review №57

Experts of their craft and great service. I wouldnt take my phone anywhere else. Not to mention reasonably priced repairs!

Da
Review №58

Non-existent customer service. Would not warranty repair (if you want to call it that), came from their shop malfunctioning worse than when it went in. Screen they installed was unresponsive and wasnt close on the resolution of the factory screen. Was offered to buy for next to nothing if I bought a new phone. Have a sneaking suspicion that they purposely did something to my phone that they could fix easily and make a quick dollar on. I went to another place in town, had it fixed, with no problems since, and only took about 1 hour.STAY AWAY FROM THESE CROOKS!!!

Co
Review №59

They repaired my samsung phone and it looked better after they were done with it then it looked when I first go it. Very satisfied with the job well done. Thanks again.

ma
Review №60

Mr. Timbs is very professional and customer service oriented. He and his team are dedicated to having a happy customer with quality service and warranties.

Br
Review №61

VERY disappointed in the service. Had a screen replaced about a year ago on an iPhone that always has a case on it. When I got the phone back there was a small dent on the top corner. Then a small crack appeared a few months later. I took it in only to be told that it was my fault due to the debt (which they caused) Now the screen has popped up on the same corner as the crack I went in for before. Not happy. They say they have a lifetime warranty but seems like they gave an excuse si that nothing is really covered. I do not recommend them.

Jo
Review №62

Great work at an affordable price. Best place to go to get your phone repaired in Greenwood.

St
Review №63

Very knowledgeable, fast and reasonably priced.

An
Review №64

IRepair is my new jam!!!I had two broken iPhones so I took one of them to iRepair Indy. I was testing them after being massively disappointed in another local shop.iPhone #1 wouldnt charge. In 3 minutes, while I waited, they cleaned the port with an Xacto knife, for no fee, fixing the charging issue. This was after Vendor X replaced the battery for $50, which did NOT solve the problem. This was a NICE first contact! Without saying so, I decided to bring my second broken iPhone to them.iPhone #2 originally had a dead spot in the touch screen. iRepair took one look and said, Thats a cracked screen. Its minor but I can see it. Same day replacement and now the phone with the bad circuit board (Vendor Xs words) is running great again.Im stunned at the incompetence/apathy of Vendor X (who, BTW, had my phones for 3 weeks while I waited). If iRepair keeps doing it right, like they have with me, they will always have my business and more will flock to them.- I didnt tell them the story of the other place when I dropped off my phones, I just wanted to see what theyd do with them.- iRepair didnt know they were under my microscope, they just acted liked they were.- Twice, with two different people at the counter, iRepair provided excellent service and did exactly what I needed done. And nothing else.- And it was right the first time. Time is valuable and return trips to make things right may make things right but it is still frustrating!iRepair is my new jam!!!

Hu
Review №65

Have gotten me out of a lot of binds with my iPhone and laptop! I highly recommend them!

An
Review №66

Nice enough employee. He bought my mac book at a reasonable price

Kh
Review №67

Some how my son got a piece of small metal stuck in his iPhone from one of the gadgets he got from amazon. His phone was not charging so when we called the phone company they said it will cost 300$. So we took it to iRepair Indy and the guys there told us they will take a look, they took it back and 10 minutes later came back with the metal out and even charged the phone for us. They did not charge us anything but if if we ever have phone issues that will be the first place we will go from now on.

Wa
Review №68

Excellent customer service. Honest person. Highly recommended

L
Review №69

The best people in the business with the best service!! Go see Ronnie and his team for all your repair needs!! A+++

Ro
Review №70

Quick fix for my iPhone this morning at a reasonable price. Would come back again

Ni
Review №71

Awesome owner. He really knows his stuff.

Ch
Review №72

They advertise the ability to repair tablets manufactured by Damsung, but I went in, and the one person that could do it no longer works there! Either change your ad, or hire more staff!

Mo
Review №73

Awesome job fixing my ipad screen. Inexpensive. Life time guarantee on the screen.

Ja
Review №74

Blaine was very knowledge and courteous. The prices are reasonable.

Ja
Review №75

On 3/19/2018 after going to CPR Cellphone Repair Greenwood and uBreakiFix and calling J&A Cellphone with no answer, I called IRepair Indy for a quote. Happy that I made the right choice.The staff was friendly and knowledgeable. The quoted me at $209 plus tax to fix my screen. When I discussed with them about my home screen button and how uBreakiFix told me that it would be additional charges to fix the button and I asked, and the gentlemen said that he doesnt think their is a problem with the home button.I paid the $209 plus tax upfront and was told my phone will be ready in 3 to 5 business days.I got a call from them the next day saying the part had come in and the repair should be done before the end of the day. The manager had overnighted my part without me asking and didnt charge me extra either even after I informed the staff that I was not in a rush to get the phone back.The staff at iRepair Indy went above and beyond to service my needs. Now I have my phone back and has saved all my pictures that were on the internal storage.

Bi
Review №76

No Stars! This guy, Ronnie assaulted me in his store over a refund that I was promised. I have the email from him that states exactly that. He is a dangerous person and I hope the prosecutor puts his ass in jail! Im 67 years old and not in great shape. I took my sons IPhone for a screen replacement and it failed on the first day. They replaced it and it failed on the second day. On the 3rd attempt, my son took it to a reputable shop and it was repaired with OEM parts. It works fine now so I ask for a refund. They agreed and I made a third trip from Flat Rock to Greenwood. They said they needed the old part for a refund. I went to the reputable store and got the replaced part. Irepair Indy did not accept it because it was cracked. I dont know for sure how that happen but possibly during the removal, it was damaged. The owner said no refund. Got nasty, and physically pushed me across the floor, out the door, and into a parked car across the sidewalk. I called the police and its in the hands of the Johnson County Prosecutors office. I would not do business with this company.They treat you fine until they have a problem fixing your product. At that point, they become very defensive and blame you for the problem. They are not professional and are posing as a repair business

Am
Review №77

Had never gotten a phone repaired so wasnt sure what to expect - went in with a cracked iPhone camera lens, not sure if it could even be fixed or if it would take days (I was prepared to send out a notice to all my family and friends that Id be out of touch for awhile). Was pleasantly surprised by the time estimate - 15 minutes! Ended up needing a bit more troubleshooting, glass from the lens was stuck in the actual camera, making it not focus quite right, and even with the glass removed it still was still a bit off (this is what happens when you let a baby raccoon play with your phone. Raccoons dont make good pets folks! I knew what I was getting into - shes non-releasable wildlife and I have a permit - but let that be a lesson to any who might be taken in by the adorable, lol). Happily, they were even able to replace the camera itself, and phone is taking photos & video good as new! I dont think I was there for even 20 minutes - enjoyed the V-sauce videos playing in the waiting area while I had to endure not checking my email or Facebook feed for the Entire Time, the horror! Friendly and professional, very reasonable pricing for the repair - do recommend!

Lu
Review №78

Hello iRepair Im writing on my new Macbook Pro and I really enjoy it,Great deals and vaules for products that are expensive brand new. And the Staff is so amazing including the person that I bought the Macbook from and Defiently earned its five star rating :) Also P.S (I have reccomended my friends this place and they said if they ever have a broken phone they will come thanks so much!)

Ju
Review №79

I took my iPad in for repair.. the screen was totally busted. The owner assured me it could be fixed. He called me about 2 hours later and the iPad was good as new. Thanks iRepair!!

Li
Review №80

I had my screen replaced (because of touch screen issues) here and purchased a charger he was selling... The charger stopped working 2 weeks after I bought it, screws were falling out of my phone, and it 3 weeks after I purchased it the screen shattered after dropping it on carpet. Not a reputable business.

Ta
Review №81

Great place and very good staff

Da
Review №82

Had issues. However, owner was quick to smooth things over.

da
Review №83

Customer service was amazing here. They had my iphone 5 back up and running in no-time and for the fraction of the cost that other repair shops were wanting.

Br
Review №84

Dropped my iPad off Monday and they still haven’t started doing it

Ar
Review №85

I recently dropped my phone and the screen shattered so instead of paying full price for a band new iPhone I decided to go to iRepair and have them fix it. I received the iPhone back in a little under 45 minutes which was pretty fast so I was obviously very impressed. Well, when I got home I noticed my camera wasn t working so I called them up and they said to bring it in tomorrow since they close at 6, okay no biggie. I went in the next day, they looked at it for about 30min (I went to the mall during this time so it could ve been longer I m not sure) and when I got back the owner informed me that there was nothing he could do. I informed him that my camera was functional before he fixed it and he still wouldn t give me my money back. He said the only thing he could do was take off the new screen/glass that he just put on there and leave me with a phone with no screen/glass. I was furious! This was the owner I was talking to, well another employee came around from the back and stood next to him when the owner pointed out to me that my iPhone s frame was bent and that when they took apart the iPhone the motherboard was probably bent so that caused the issue. I asked him why he was just now noticing that my iPhone s frame was bent and how could it possibly be bent from dropping it out of my car? He said the iPhone frames are very hard to bend so he went into the back to grab an iPhone that was already taken apart to demonstrate, well I started talking to the other employee about how unhappy I was and he started to walk away as I was talking to him and I said you ve got a customer here who s very unhappy about the service and you re just going to walk away? and he says I don t care, I m not the owner. The owner came back and proceeded to show my boyfriend and I how hard it was to bend an iPhone frame like almost impossible (because I acused him of accidentally bending it while fixing my phone) so he s bending it, bending it and bam just like that it bent! My boyfriend then asked him if the owner s been doing it for 3 years why he didn t notice the frame was bent when I first took it in there to get the screen fixed. The owner said I don t know what to say. After all of that, the owner told us both I tell you what, when you go and buy a new iPhone bring the broken one here and we ll buy it off of you for $150 becuase we really need the parts. They need the parts...so what you re saying is... you broke my phone on purpose for the parts. People please don t bring your devices here! They re very unprofessional, rude and they obviously don t care about you or your device. I paid $85 to get my iPhone s shattered screen fixed, ended up with a broken camera and a bent phone (literally) and he s offering us $150 for my broken phone which pretty much leaves us with a refund of $65 (technically). You think I d actually sell my device to these people? No. DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ry
Review №86

Used iRepair Indy before he was at this location. I broke my screen and he was able to fix it no prob. Sure beats paying 400.00 for a new phone.

Ge
Review №87

They had phone fixed when they promised

St
Review №88

I couldn’t be happier with the service I received on my iPhone battery replacement. 3/22/2018

Ja
Review №89

Ronnie, the owner, is very professional and will listen to your concerns if any arise.

Tr
Review №90

I keep breaking screens and they keep fixing them.

St
Review №91

Great place

Ry
Review №92

Great place!

Co
Review №93

Repaired problem caused by previous repair from Fix My Cell. Took the phone apart to show me what was broke from a previous screen repair and repaired it in a few minutes.

Information
47 Photos
93 Comments
4.5 Rating
  • Address:801 Loews Blvd Suite O, Greenwood, IN 46142, United States
  • Site:http://www.irepairindy.com/
  • Phone:+1 317-888-1488
Categories
  • Computer repair service
  • Mobile phone repair shop
  • Electronics repair shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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