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Mr. Tire Auto Service Centers
320 Greenville Blvd SW, Greenville, NC 27834, United States
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Al
Review №1

I called Mr. Tire in a panic to find somewhere to get my tire plugged. Mr. Jimmy, the store manager, made sure that everything was handled quickly and efficiently. His personable character over the phone and face to face is the type of customer service you want to receive everywhere. Also, the prices were amazing for the service received.

Ba
Review №2

Antwan and Jimmy were very nice and professional. Antwan let me use a coupon on my service which I appreciated very much! I would recommend Mr. Tire of Greenville on Greenville Blvd to others!

AZ
Review №3

Excellent place to get tires at a reasonable rate. Better is the place had opened appointments on the day I needed my tires replaced! This was after frantically searching at other places, which none of them had any same day openings. Shan was great as he informed me of the lifetime warranty on my new tires! Ill be returning here again!

Kr
Review №4

The staff at Mr. Tire were so kind and helpful. They were able to repair a flat tire on a Sunday morning in about 30 minutes so we could continue on our trip. Professional, timely and very kind. Can’t recommend them enough!

La
Review №5

Lifesavers. They got my car back on the road in a flash, with short notice at a reasonable price. On top of having friendly professional customer service, they provided status updates from start to finish. Much appreciated.

Sa
Review №6

This place has excellent customer service. It may look small from the outside but it’s worth coming to this location for the service! Also, their assistant manager Hunter is the best! He does an AMAZING job. He helps as much as he can, extremely nice and professional

Jo
Review №7

Had a great customer service experience at Mr Tire on Greenville Blvd. Was traveling and had an unexpected tire issue. Antoine, Larry, and Shawn squeezed me in to the schedule to accommodate my travels. They were professional and thorough. In fact, they took the time to do an extra inspection and found a serious safety issue that we were able to get fixed. Very appreciative of their help. A+ service

Je
Review №8

Okay, we had the worse day and the worse experience trying to seal our own tire, as you can tell. we went to Mr. Tire and they saved the day. Jimmy and Shawn were the best

Ho
Review №9

Wonderful customer service. They are always so friendly and really make you feel like a valued customer. I always know that whatever our cars need, the team here will be fair. I never feel like I’ve walked out spending more money than I needed to. Highly recommend this location!

PJ
Review №10

Sent my daughter there because she had a nail in her tire. They looked at it and said $46 to repair. Price seemed too high Sent her to Walmart because the repair tires for $15. Walmart said it was too far on the outside to repair, so they recommended replacement.

Pa
Review №11

Went to Mr Tire for service on my car. Jimmy Cook gave excellent service. I would refer him to anyone. Very friendly helpful a knowledgeable.

Le
Review №12

Had the best experience here with jimmy and Sean! I had a rough time trying to fix my own tire and they provided the best service!!

Ev
Review №13

Hunter was amazing! He asked if I mind waiting 30 minutes to get my state inspection, I said of course not. Let me tell you he had me in and out super fast! Very friendly! I felt very welcomed and will be sure to come again, even if its just to speak. Great Customer Service❤ Thanks Hunter

Sh
Review №14

Have been going to this particular and was pleased. This particular visit had different people working and didnt seem as pleasant as other visits. Seemed to feel like other shops I had visited and no longer support them.

Me
Review №15

I called looking for tires as I had 2 flat tires, they had them in stock and held them and an appt to put them on within an hour of me calling them! The customer service was amazing! Their quick service kept me from being stranded an hour from home. They were a huge blessing to me! 10 stars for sure!

Jo
Review №16

My wife was out of town visiting family. She realized she needed an oil change and didn’t want to drive all the way home without it. She stopped in without an appointment and was greeted by Justin. He told her he would definitely get her squeezed in without the appointment. They were prompt and efficient! Seems like the place to go for any auto needs. Wish I had a trusting and caring shop here at home but most of all someone as nice as Justin to make sure a stranger from out of town was taken care of!

Ti
Review №17

Justin and his team are always so professional and eager to help! I never go anywhere else for my car maintenance. This shop is clean, inviting, convenient and most of all the customer service is top of the line. I’ve never had any complaints here and know I never will. If you’re looking for a shop to trust your car in, please visit Justin and his team at Mr. Tire on Greenville Blvd! You will not regret it!

Na
Review №18

The team was very professional! The manager Antwion was very polite and very helpful! He got me in fast and made sure his team was prompt on service! Hes an awesome team leader! Thanks for everything Antwion! I definitely recommend this location to anyone who needs service.

Ma
Review №19

I Was looking for someone to change my oil as soon as possible without having to wait all day. I had like three cars . I then called Mr Tire on Greenville Blvd and the person that answered the phone had the greatest customer service and helped me with all my questions ,Quick, fast, and in a hurry. I will definitely be going back. The Manager Antwion there was awesome. Thanks again Manager Antwion I will definitely be returning .!!

Br
Review №20

Staff goes over n beyond to provide great service, friendly, clean, reasonable prices. Recommend 100% the Manager Antwion has shown nothing but excellence!

N
Review №21

The guys at Mr Tire are extremely friendly and helpful. Justin was very welcoming when I first arrived. He acknowledged me as soon as I walked in even though he was helping another customer. Will took over the transaction and was just as personable and helpful. Will seemed to really appreciate my business. They were fast as well. It was my first time going there, but I will definitely return.

re
Review №22

Mr. Tires on Greenville Blvd. has amazing service. Not only are they honest about what is wrong with your car, they also provide quality service.

Ke
Review №23

Open on Sundays and helped me out with a good deal on a tire. Good staff. Everyone there was very nice and got me on the road again.

Da
Review №24

Great professional service. Had all the parts in stock that I needed and got my car serviced the same day it started having issues. Excellent customer service and fair pricing.

Ra
Review №25

After he was instructed not to, Hunter claimed to have performed an alignment on my vehicle. He charged me $109.00, without providing tangible evidence of a printed alignment report. I brought my car to Lloyds Tire in Chapel Hill, NC, two days later. They performed an alignment and then walked me through the report. It displayed that Hunter, from Mr.Tire in Greenville, had never performed an alignment on my vehicle. WOMEN OF GREENVILLE: DO NOT bring your vehicles to this establishment, even if you have a sufficient understanding of cars. You will be taken advantage of by the employees. Take my experience to heart; find an honorable business that will not scam you.

Ci
Review №26

Highly recommend Justin and his staff at this location. Justin went above and beyond to take care of my daughters car, and to explain what the issues were and fixed in a timely manner. I will definitely bring my vehicles back in the future.

De
Review №27

I can’t say enough good about the employees at this location! I called them at 12pm and asked if there was any way possible they could get four tires, alignment and a inspection done by the end of the day. They said be here at 5pm and we will work you in. I arrived and got my tires on and during the alignment we ran into issues. Justin, Will, Andrew and Sam all stayed late till well after 7pm to get my vehicle fixed up and ready for more. These guys are the best and I will be servicing all my vehicle here moving forward! Thank you Mr Tire and these guys deserve a huge shout out and pat on the back for their dedication and hard work!!!!! Excellent!

Je
Review №28

Amazing service and great prices. Justin took really great care of my car and went above and beyond. I’ve never been to a shop that offers a lifetime warranty on break pads. Justin is very knowledgeable and explained my services clearly. I will definitely be coming back in the future.

Me
Review №29

Great customer service, I had flat tire and went there, in less than 10 minutes my tire was fixed. I recommend Mr. Tire to everyone.

To
Review №30

Excellent customer service! I had to get an oil change and get my daughter to work. These guys are GREAT! If you want good service with a smile. (kinda rare nowadays) TGIS IS THE PLACE TO GO! MY OIL CHANGE WAS FAST. 😊

Li
Review №31

Men that work at auto service centers tend to be dry, look at women like they don’t know anything and are being bothersome. Justin, the store manager was very kind, respectful and helpful! I appreciate the excellent customer service.

Ny
Review №32

Justin provided amazing service. He was really nice on the phone, gave me an estimate of the cost and got me out the door with a even better price. He is the friendliest mechanic I’ve met so far. The staff works quickly as well.

Ha
Review №33

Couldn’t be happier with the service at Mr. Tire, I was referred and will be coming back. The managers were awesome in getting me in and taking care of me.

Ga
Review №34

Great experience! Very friendly staff and great prices!

Tr
Review №35

Justin Handled Everything. Genuine workers who do genuine work on your car. Very Trustworthy if you’re looking for a shop that really fixes you up!

Cu
Review №36

I ALWAYS HAVE A WONDERFUL EXPERIENCE WITH MR. TIRE ON GREENVILLE BLVD.JUSTIN AND THE STAFF. ALWAYS A BLESSING TO BE THERE WITH GOOD COMMUNICATION. I WAS IN & OUT QUICKLY.

Fa
Review №37

Antwion is the best please go see him

Ju
Review №38

Excellent service! My daughter had to get all the works for breaks. Justin was very nice and explained everything to me over the phone. The ratings are true! Go ECU!

An
Review №39

Justin extended wonderful, professional service with me calling on a short notice. The team was thorough, polite and efficient. Thank you Justin andThe team at Mr. Tire.

Ch
Review №40

I bought tires with Mr Tire a while back and had one to start to leak. They found a nail in it and repaired it free under their warranty plan!!! Great people and great service l!! Will always come to Mr Tire. Justin and Team are great.

Co
Review №41

If you dont see Troy; you did yourself a disservice on your service!I own business in other cities and if i could i would hire him to manage anyone of my companies!EXCELLENT CUSTOMER SERVICES!He took his time and walked me through every step without any pressure at all!Troy if you see this Thank you for making my visit good!Ive never wrote a review before in my life but you were just that impressive👌

ad
Review №42

Justin took care of my car! he did GREAT!

Ha
Review №43

Had my oil change done in a timely manner! Justin was very helpful, got 2 of my tires fixed that I didn’t know needed fixing. Will definitely be coming back.

Du
Review №44

First off, I dont really leave reviews, but I will say that Troy provided outstanding customer service to my fiance and myself. He made absolutely sure that we were both addressed equally as he spoke with us, he knew exactly what needed to be done, and how prompt he was to ensure that we were in and out in a timely manner, as he was aware that I had to get back to my job. I would give Troy and Mr. Tire a 10 star if I could! The guy in the service bay that repaired my tire, Cody or Corey, (my apologies), he was very thorough and highly respectful. You just cant get any better than that. He also spotted a nail that I was totally unaware of, and was very good about making me aware of it. If they continue this service the way they are, they will continue to make their clientele very happy, and have return customers. Thank you all!

Dy
Review №45

Justin the manager helped me out. I needed new tires put on that day and he was able to source them, have them delivered, and install in the same day. He was exceptionally friendly and even went out of his way to go to another store to mount my tires. I will be returning and recommending them and especially Justin to anyone in the area.

Ge
Review №46

Justin and the crew at Mr Tire are awesome. They took care of my vehicle and were very informative. I will always come here.

Ha
Review №47

Wonderful service!!! Very helpful

Re
Review №48

Great service ! I ended up making them my new place to get my car serviced !!

Ha
Review №49

Justin and hunter are always giving the best service to my car. I have only taken my car to mr tire since I have moved to Greenville!!

Je
Review №50

Justin, Hunter and Will were an amazing team to work with! Great service and an amazing deal!!! Highly recommend!!!!

Ga
Review №51

Justin helped me with my alignment and he was such a great help! Everyone was super friendly and they did such a great job on my car! I will be coming back again!

Da
Review №52

Justin and his guys are great at this location! I recommend coming to Mr Tire for all your vehicle needs.

Ja
Review №53

Had to change my tire and was able to change it easily with my warranty. Mr. Surles was very nice including the other employees and highly recommend!

Be
Review №54

I am very pleased with the work and customer service provided by all of Mr Tire Greenville employees. I was especially pleased with Mr Justin, Mr Will, and Mr Troy. Thanks for a Job well done!

Mo
Review №55

Justin took very good care of my vehicle that came in for a coolant leak. They got it fixed the same day!

Jo
Review №56

Pretty good service

Le
Review №57

Wonderful staff with great communication skills. Mr. Tire Auto Service is to Discount Tire. As McDonald’s is to Red Lobster..

Ja
Review №58

Justin was a great from the phone conversation to in person. He answered all of my questions and was pleasant. I got a great deal on a full set of tires and would recommend them to anyone. Stop by and check them out great customer service from start to finish.Update: came back in with my tire being low and they took care of me with no problem and no appointment. Great customer service. Highly recommend!!!!

Ja
Review №59

I had my first experience here and they were all around amazing! Amazing customer service and very friendly!! Mr.Will kept me smiling the entire time I was waiting! Mr. Justin and Mr.Will will definitely be the reason I will return! ❤️

ou
Review №60

Mr. Will provided excellent service and corrected an error that was created by a previous car care service. He made sure that our car was safe to drive and even took the time to order a part to make sure that our safety was guaranteed. He provided great service and I would recommend that everyone come here for their tire work!

Le
Review №61

Will and Justin are excellent in costumer service and always do what they can to help me out!

Bi
Review №62

They always treat me so well. Excellent service!

Pa
Review №63

Justin took great care of me of my inspection in a very timely manner and with great customer service !!.... for your states inspection and vehicle needs definitely drop by Mr Tire !!!

Ja
Review №64

Very good customer service and reasonably priced two thumbs up.

Nc
Review №65

Justin took care of my unit and was in and out at a short period of time. Will definitely come again. Highly recommended

Li
Review №66

They took good care of my jeep today. I really appreciate it 😊

Bl
Review №67

Justin took care of my brakes. I love them!!

De
Review №68

This was my first time coming to Mr. Tire and the manager Justin was awesome. He explained everything very well and I will always come here for my vehicle service. He was honest and helped me out today with my service.

Be
Review №69

Justin was amazing! This location is by far the easiest to work with. I came in from out of state and needed some pretty extensive work completed before I could go back, Justin took me in and got my car knocked out in less than HALF the time he told me it would take. All at an AMAZING Price! Great job guys! Next time I need work done and I’m in the Greenville NC area, I know where I’m going. Quick, trustworthy, honest and all around great place.

Ri
Review №70

Justin was very helpful and friendly during this hard time in the world it was refreshing...I will be back

El
Review №71

Absolutely outstanding service. Came in with a car in terrible shape. Everything was breaking down. They helped with an honest assessment, and as new issues arose - they helped me find the most efficient, and cost-effective solution (even if it wasnt always through them). That type of care is the reason why Ill be back as long as I need care here in Greenville. Highly recommend.

Fr
Review №72

Whats the point of having an online appointment when that appointment is not communicated to the store? I scheduled an 11:30 appointment today and arrived at the store 15 minutes early. When I walked in, the person at the counter said they were booked solid for the day. I thought this would not be a problem because I booked an appointment on their website in advance. Thats when they told me the website appointment system isnt connected to any system at the store. They were not able to work on my vehicle and Im left wondering why they even have an appointment form on the website.

Tr
Review №73

Fast Service. Good customer service.

Ma
Review №74

Excellent service all around, highly recommend!

Br
Review №75

Great people and great service.

Ak
Review №76

Mr. Will and Justin took excellent care of me! I was able to call and get an almost exact estimate for my tires and installation. I pulled up and they got right to it. By the time I came back from picking up the kids my car was done! Great service and friendly people!

Cr
Review №77

After several issues with other auto services, I decided to try Mr. Tire. I came in for an oil change and general inspection and Mr. Will took care of me. He ensured the services were completed in a timely manner, charged a fair price for the additional air filter change, and shared a true human connection, which is definitely lacking at like Jiffy Lube for example. The free WiFi also was fast and helped me use my downtime productively. Thanks Mr. Will! I’ll be back next oil change!

Ha
Review №78

Troy did a FANTASTIC job helping me figure out the problem with my car and then fixing it. Definitely recommend this place and ask for Troy!!!

Sh
Review №79

The guys took Great care of me I was in and out within an hour for a Car inspection

Ch
Review №80

Everything was great service and all☺️

Ti
Review №81

Justin is a very professional service writer and job was done very quickly to accommodate my time schedule. However, the markup on parts are way to much. Advance sells to public for 190.00, I was charged 368.00. I understand a small markup, but I think this is a rip off. Shop fees....39.00? Anyway, great place for professionalism, but pricey.

Te
Review №82

Staff was friendly and the work they done was on point and fast ....

Me
Review №83

Asked for rep to Call in claim information for warranty.. idiocracy is a commonality obviously in this area

Me
Review №84

After I left off work this afternoon, I unfortunately found a nail in my rear tire. After spending 30 minutes at another auto shop in town, with little to no assistance, I drove over to Mr. Tire where I was kindly helped by Justin and Caleb. These two gentleman were so polite and willing to fix whatever issue I was having with my vehicle, no matter their closing time. I am very grateful that they were there to assist me! I will definitely be returning to this store!

De
Review №85

Justin and will did a great job today witch is why Ive been coming back for years now

Ni
Review №86

Awsome place . My man Justin got me and my family straight. 5 stars!!!!

Si
Review №87

These men were amazing!! Justin, Will, and Troy will awesome for my wife and I from beginning to end. If you need excellent assistance please stop by and let them work their magic!!!

Kr
Review №88

Mr. will provided great service and took care of my dead battery in less than an hour. Everyone at this location is so friendly and helpful. Will definitely be coming back if I need work done in my car in the future.

Pa
Review №89

Great customer service. Such a great place to offer help when traveling out of town and in a jam. They even called us back for a forgotten umbrella. Thanks so much for everything!

Ma
Review №90

They were great and super helpful!

Ha
Review №91

The service here is execellent! Today Troy helped me with the service. I drive a 2015 BMW and he informed me of the many services Mr. Tires offer that will not require me to go to BMW. He also explained the quality of oil and brake pads I will be receiving. The brake pads were unexpected so he found me a great discount to help out with the unplanned brakes. David, worked on my car and when I asked questions about his inspections he walked me out to my car and showed me everything he found. It was comforting because he also taught me things about my car that I did not know. Troy worked diligently with the team across the street for the additional parts and there was a special part that the team across the street actually took their time to look for that would have cost me $80 at BMW, but I only paid $20. WIth BMW I get lies and expensive jobs and, as a women, they make me feel like I am dumb and they are always trying to get over on me. Here I get great prices and honesty. If I am not sure, the mechanics take you out and explain everything. The parts team due their due diligent to find your part, and the people at the front have excellent customer service and educate you on anything you need. To all you BMW owners in Greenville, NC, come here. You will not regret it.

Va
Review №92

I had to have a tire replaced and they were fast and affordable!

Ra
Review №93

The manager, Will Turner, told me my car only takes synthetic oil (I came in for an oil change) which is not true and costs $50 extra. The oil change was fine and he was nice otherwise. I will not be returning here as I do not like being lied to and taken advantage of. This is too common in the auto industry for a young woman.

La
Review №94

Justin is awesome! Come here they do great work!

Dw
Review №95

The review you asked for three times at least here it is.1. Your a garage do you honestly think people are going to give you a review before they even drive their car or truck?2. Stop asking over and over again it sounds pathetic.3. Focus on your job and the service and quality of work. You make it sound like the review is more important then the work I came In for.4. I know this isn’t an isolated incident because I watched as you asked each and every customer in the store over and over again. I really hope this isn’t something all Mr. Tires are doing I will have to find another garage.5. If the work is done right you will get your reviews stop stressing over them so much. If a customer likes the work done they tell others that’s how it works. Asking customers multiple times for reviews will turn customers away.I own a small business I don’t worry about my google or Facebook reviews I worry about customer satisfaction. A happy customer spreads the word and tells others.Their is your review I hope someone actually reads it and can understand we’re I am coming from.

Kr
Review №96

My experience at Mr. Tire was excellent. The manager, Justin, was especially helpful as was the man at the counter whose name I did not get. I had a completely flat tire and it was past 6pm so all other places were closed. And I needed a tire ASAP because I was had to drive 90 miles to an appointment first thing the next morning. Mr. Tire helped me out and explained everything, since I know nothing about cars or tires. I felt they were honest and not trying to rip me off like some places do. They were already pretty busy so my car was last to be taken care of but they stayed open 15 minutes past closing to finish. Superior service, I highly recommend! Will definitely come back if I have any more car troubles! Thank you for your help!

St
Review №97

Troy took care of everything I needed! I keep going back and I have yet to come to them with a problem they couldnt fix. Tires, brakes and even my safety inspection. Definitely recommend 100%.

Ad
Review №98

Customer service was great! The staff was very friendly and helpful. Mr. Will was the one who helped me and he was very thorough with explaining the paperwork. I always come here and they are one of the few I trust with my car.

Ke
Review №99

I would absolutely recommend Mr. Tire to anyone!! My first amazing experience and I won’t take my car anywhere else! They are friendly, knowledgeable, and really made me feel at home and not afraid to ask questions! Justin was very friendly, made me feel like an old friend not just a customer! I will definitely be back!!

Ju
Review №100

Fast and quick service at this location. Everyone at the front desk were professional and courteous. Justin specifically was great to work with. I was in town on business and if ever Im the area again and need some vehicle maintenance Ill be sure to go here only. You should too!

Information
11 Photos
100 Comments
4.8 Rating
  • Address:320 Greenville Blvd SW, Greenville, NC 27834, United States
  • Site:https://locations.mrtire.com/nc/greenville/320-w-greenville-blvd.html
  • Phone:+1 252-231-3263
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:9am–5pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
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