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Kevin Dunn - State Farm Insurance Agent
245 E Broad St b, Greenville, SC 29601, United States
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Ma
Review №1

Reached out about adding a policy and Melissa was super fast and helpful getting me what i needed! Have had a policy with them for 4+ years and have always had wonderful experiences.

R.
Review №2

Kevin and his staff are the absolute BEST agents/office I have worked with. I have been a State Farm customer since 1972 and have had some really outstanding agents from Georgia, North Carolina, Texas, and now South Carolina. I have always found State Farm to be a leader in both Home and Auto arenas. Kevin is head and shoulders above all the other agents/offices I have done business with. He understands the insurance business exceptionally well and also has a mastery of financial strategies. I met Kevin upon moving to Greenville, SC and he quickly impressed me with his financial knowledge and foresight that aligned with my views. He instantly became and remains one of my most trusted financial advisors. You can feel confident that he will advise and care for you and offer superior solutions to your insurance and financial needs!

Fa
Review №3

The agent spent time explaining to me what my benefits would be switching from my company. The agent didnt put any pressure on me. This company treats you like family.

Le
Review №4

Kevin was there for me when I had a fender-bender. He stepped in and handled all the details and put my mind at ease. Agents like Kevin make life so much easier when times are tough! Love my StateFarm!!!

Di
Review №5

Been with Kevin and his team since I was 18 years old and I’m now almost 25. I wouldn’t change them for the world. I call him my insurance dad lol him and his team is beyond helpful. I’ve learned so much I would refer them to anyone in need of insurance Kevin and his team is the people to contact!! Especially Nikki contact her for all your life insurance needs she is wonderful at what she do.

Sa
Review №6

If you want a personal relationship with your agent, with someone who will respond to your email or phone questions quickly and with answers, I highly recommend Josiah Nickles. Josiah is knowledgeable and courteous, and he makes you feel that you are a valued client. I wouldnt go anywhere else. Sandy

Se
Review №7

Wonderful all around! Mr. Nickles was very professional and responsive. His knowledge and willingness to go the extra mile set him apart from others I have spoke to.

Da
Review №8

Cant say enough good things about Kevin Dunn, his staff, and theState Farm team that handled my claim. After a blowout my car was a total loss and I was upset. Spoke to his staff who connected me to Kevin who put me at ease immediately. He gave me all the information I needed, put me in touch with a claims representative and within HOURS I was offered a settlement 30% higher than I was expecting. The whole experience went from painful for me to streamlined and efficient from Kevin and State Farm. Highly recommend.

El
Review №9

Kevins business is to help people and that is what he is passionate about. He is kind, compassionate and forthright. Not only does he have great insurance options, he also has financial building expertise. One stop for all your financial worries.

Ca
Review №10

Lynn Fretwell is smart , organized and caring . She and the team will go the extra mile to educate you on the best plan for your needs !!!!!

Tr
Review №11

Nikki is the best. I love Kevin Dunn Statefarm

Ch
Review №12

Josiah gave us several options, explained them all, and then let us choose without further pressure. He has been attentive without being overbearing.

Br
Review №13

Want to thank Melissa for all her help today! It was a pleasure!

Jo
Review №14

I am beyond ecstatic in how Kevin Dunn and the team in Claims handled our car accident. We were not injured but our car was totaled. We received our settlement in a very quick manner AND it was a very fair amount helping us truly REPLACE our car instead of a small amount that didnt help make us whole again! I am also thankful that I have been with State Farm and as a result we didnt see significant rate increases as a result of our car accident.

Ja
Review №15

Nikki is a very compassionate person, and will do all that she can to help customers. All staff members are great!!!.

Al
Review №16

I can count on Kevin to answer any insurance question I have. The staff is always friendly and ready to help. Kevin and his staff can help you with all your insurance needs!

Ma
Review №17

Thank you for taking such good care of all my insurance needs Helena!

De
Review №18

Great folks from right here in the upstate . Always there to answer your insurance needs

Mo
Review №19

My experience with Kevin Dunn and his agency is by far the most positive I have encountered in the insurance world. They are kind, patient, and responsive. I feel that I am getting the best customer service and prices at this agency. Highly recommend!

Ca
Review №20

I have just recently graduated with my undergrad and fixing to being my career in teaching. Nikki Puckhaber, at Kevin Dunn’s State Farm has been very helpful in preparing me financially and has set me up for success when it comes to my retirement. By far the best staff at their office and always extremely helpful for anything that I need!

Cl
Review №21

Helena has been such a pleasure to work with!

Mo
Review №22

Great agency! Agents are able to explain policies clearly and always know the answers to my questions. They always respond to voicemails within 2 hours.

c
Review №23

This agency takes the extra time to educate and encourage smart financial decisions all while protecting the assets you’ve built.I highly recommended this group!

Se
Review №24

This office is the reason I stay with State Farm. Not rates, not coverage, but their level of customer service. I could not have wished for a better insurance agent. There have been a few times when I have been at a loss for what to do next, and they were able to provide an answer. And after I had a car accident, my PTSD surfaced while in their office and I was unable to stop crying. They sat with me and talked me through the process and made me feel like more than just another accident claim. The office staff is the best.

Ju
Review №25

I have received outstanding service from Kevin Dunn and his staff for the past 10 years since he has been my agent. He is so knowledgable and has always advised me appropriately. My premiums are reasonable and I have the security of knowing that Kevin always has my back. Highly recommend!

Ru
Review №26

Kevin and his team have always taken good care of me and my family! From two single people, to married couple with children and through 3 houses, Kevin has been our go to for all insurance needs. He takes his time to explain and advise on the best coverage for us and I 100% trust his judgement. He speaks to us like family members but gives us the best advice from his years of experience and best intentions for us.

br
Review №27

You want an agent that knows his stuff? Kevin knows all the ins and outs and can help you find the right coverage and if anything happens he will fight for you. Not to mention an amazing team that truly cares. This office will take care of all your needs!

Am
Review №28

I have been so pleased with my insurance through State Farm and through Kevin Dunn in particular. When I first signed up for car insurance, I had originally signed up only for liability coverage. Kevin Dunn called me himself to talk through my coverage and recommended that I add comprehensive and collision coverage. At his recommendation I added comprehensive and collision, and it was only a month later that I got into a traffic collision in which I totaled my car (my fault). The money I received back from State Farm was enough for me to pay cash for another used car. Im so thankful that Kevin Dunn reached out to me--otherwise I wouldnt have had the money to buy a replacement vehicle. This made me a loyal State Farm customer.

Jo
Review №29

KEVIN DUNN, By far the absolute Worst State Farm Agent I have ever had to deal with. He is very Unprofessional and speaks to his customers as if they are his kids. I recently had an issue with him accepting a payment over the phone for a certain amount and after accepting my payment , I called back to make sure my comprehensive coverage has taken effect and Kevin stated that I havent been insured for several months . When I stated that I gave him a payment over the phone , He then claims NO one in his office ever took the payment He told me I owe. Kevin claim I never gave him any card information to take a payment. After several minutes of back and forth I told him that his attitude and disrespect tone is Totally unacceptable . Once he looked into the issue , He comes back to place the blame on the after hours State Farm Phone reps in California accepting the payment, but I quickly told him that I spoke with YOU (KEVIN DUNN) during office hours est 12pm Eastern standard time Not any after hour Reps. He then proclaims that I am lying and that he would refund the payment that I made and to re quote me for a new policy with all of the Penalties and Fees for not having insurance for several months. Kevin Dunn isnt trust worthy under any circumstance. He lacks the ability to communicate properly and doesnt send receipts or follow up emails to ensure confirmations of notices or payments.His staff was very Nice on the other hand, But I truly believe He shouldnt be in a position to run any type of State Farm Insurance Agency. If you plan to become a State Farm customer please avoid Kevin Dunn agency and look else where with no hesitation.

Do
Review №30

Kevin Dunn and his team are professional, caring and detailed. They are always quick to respond and go above and beyond in taking care of their customers. We have been with Kevin for over 10 years for home and auto and would never go anywhere else.

Pa
Review №31

Kevin and his team took great care of our insurance needs, and saved us money over nationwide. Kevin has been a good friend to us, and always goes above and beyond.

Ba
Review №32

State Farm insurance isnt a good neighbor. Takes them months for info to be changed in computer system.

He
Review №33

Helena is so knowledgeable and has always advised me so well!

Ke
Review №34

Would highly recommend Kevin Dunn and his team! I lost everything in an apartment fire and he and his team made every step of my claim extremely easy and stress free. He was willing to take the time to ensure I understood what was happening from an insurance standpoint. He also called multiple times to check in that I was doing okay from the fire and if I needed anything.

Se
Review №35

I wouldn’t recommend this branch to anyone. You’re nothing more than commission, and bonuses to the individuals I’ve came in contact with. They’ll quote you an inaccurate number to get you through the door, and then your payments will spike up the following month. I would recommend getting a quote from Farmers Bureau Adam Sartain is amazing. Tried saving money with the initial quote State Farm quoted me with, and ended up paying more than I was previously on Farmers. Save yourself some time, and spend your money where it’s valued.

da
Review №36

Kevin and his team, as well as State Farm Liability have gone above and beyond to take care of me and handle my claim following a no fault collision on Christmas Eve. You never realize how important your insurance company choice is until you need them. I have been with State Farm since i was 16 yrs old, and will never switch.

Ho
Review №37

Kevin and his staff are friendly, knowledgeable, and so helpful. They know what theyre doing, can get you amazing rates, and make sure you have exactly whats right for you and your family.

La
Review №38

I wouldnt do business with anyone other than Kevin Dunn. He is the epitome of a professional agent and will do anything he can to try and help you. He is honest and will make sure that you understand your policy and how you can best be prepared in the short and long term. Wouldnt trust my home, vehicles or property with anyone else. He and his office staff are just outstanding!!!!!

Ly
Review №39

Fantastic agent who truly cares about his clients. Kevin will work with you to ensure you are properly covered. I have complete confidence in Kevins expertise, integrity, and commitment to his clients.

Ha
Review №40

Horrible quote from this man Kevin Dunn. First he called me a liar, then he treats me like I am his kid, but further more makes me feel ashamed to even calling his office. I will state that the first person that answered my call was a very well educated women, who was very kind, and great customer service. As far as her boss? He could learn a few things like not mistreating his customers and making false accusations. Call another insurance agent like Henry marsh, very happy with them. Amazing team and family.

Vi
Review №41

Handled our claim well, friendly service and very helpful.

Da
Review №42

I had Kevin Dunn as my agent for almost 8 yrs. In that time he did not call me once to see if there was any way he could help me. I never met the man or anyone from his agency the entire time I was his client. I had an accident last year and not one person from his office called to see if I needed anything or to see if I was alright with my accident. All I was was a commission for him. Everyone who asked me about getting insurance I will tell them to stay away from Kevin Dunns agency because they dont take care if there customers.

Ch
Review №43

Nikki shares her personal experiences and helps guide you with all your insurance needs.

Ti
Review №44

Call for help transferring a policy, definitely tried to bully me into leaving the agency I was with in the most condescending, misogynist way possible. No thanks, dudebro.

Gr
Review №45

My name is Mr Gregory R Hawkins, Kevin Dunn is the most unprofessional,arrogant individual, I have ever talk with over the phone. He also has a condescending tone. I recommend, if your searching for a great Insurance agent Kevin Dunn, will not be your candidate.

J
Review №46

Great people to deal with, worked with me on my vehicle and home insurance and made everything a breeze.

To
Review №47

What a mess we went through with this company branch trying to establish a General Liability Insurance policy with an addition insured company.We origanly asked for an issurance policy under our LLC licensed name. The proposal came back as a DBA account. We had to fix that, than we had such a hard time opening all of the policy files as they looked like scans. It took all day to get something corrected.After getting this squared away the policy stated the start and end date were posted were the same date.Then we had to contact the agent for the (FITH TIME) to make changes again.Again we had a hard time opening the file. This guy should spend more time on his business other than his social politics around town. This person should not be conducting business as a professional agent.

Ch
Review №48

Good service

Bl
Review №49

Thank you for all your help Melissa very professional and stayed on top of everything I needed.

Information
48 Photos
49 Comments
4.1 Rating
  • Address:245 E Broad St b, Greenville, SC 29601, United States
  • Site:http://www.kevindunninsurance.com/?cmpid=rd9g_blm_0001
  • Phone:+1 864-552-1518
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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