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The Olde Homestead
408 Cedar Lane Rd, Greenville, SC 29611, United States
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Br
Review №1

Joel was on time, professional and had our washing machine repaired within 20 minutes. I was recommended to use this company from 2 people and I am so glad I did! I highly recommend The Olde Homestead for repairs.

Ev
Review №2

Great company that did a top notch job servicing items that decided to go bonkers. A month ago, our oven decided to do its best imitation of a flash of lightning, after which all it did was stick out its tongue at us. The Olde Homestead came out and promptly fixed it, thereby helping us to make things from pizza to Frito Pie.Over the last weekend, our washing machine decided the time had come to give its best air raid siren impersonation. In addition, it wouldnt spin, thereby leaving us with a machine that was loud enough to wake the dead while the wash sat there, soaking in soapy water, contemplating the meaning of life. Thankfully, the folks from The Olde Homestead came out and fixed it. Now, the washing machine operates smoothly (much to the appreciation of our eardrums and the noses of others.)

Ka
Review №3

They were very easy to get in touch with and the price of my dryer repair was awesome. They even went above and beyond to work me in the same day that I called. The repairman was punctual and professional. I highly recommend this business.

Hm
Review №4

Very helpful. Repairs only. Gave me good advice.

Fr
Review №5

A lot of repair businesses will leave you hanging for days, but with The Olde Homestead you know where you stand from the first call.My dryer was leaving marks on my laundry. I called on Friday and The Olde Homestead took my information, asked me about Tuesday, but said it could possibly be Monday if I could work it out.I got a call Monday morning and was asked if that afternoon woukd work for me. It did.The repairman showed up on time and was here less than 40 minutes. He answered my questions and dealt with the repair issues.I am extremely happy with the way i was treated. I will usehem again when I need an appliance repair.

Do
Review №6

Jesse came out and told me what needed to be replaced. I was able to repair the fridge myself and keep the cost low. I would highly recommend their services!

JT
Review №7

Great appliance repair company. People there do the job right. I needed a dryer belt and a fridge part. They were a big help. And they installed a dishwasher at my place. They work on KitchenAid mixers too which is cool.

su
Review №8

We recently purchased a new washer and dryer but could find no one to help us with installation of our dryer due to a unique issue with the dryer vent. The store where we had purchased the appliances advised us to find a contractor for the dryer install.After contacting several plumbing and HVAC businesses, with no luck, we finally located a place online named, “The Olde Homestead”.You were very empathetic to our situation and very knowledgeable in your craft. You treated us like family from the initial phone calls and throughout the entire process of resolving our issue. We had spoken to Tim and Jason and they were kind, caring, understanding of the dilemma and made us feel at ease by assuring that they would do their best find a resolution for our special circumstances. Kyle was the repairman who came to our home to do the work. Kyle went over and beyond to provided a remedy for our initial problem and then with attention to detail he was able to detect and resolve another issue that needed serviced as well.They are all outstanding! We do understand it takes a Team effort and realize that All of your employees truly help to make this a great company that we can call Home should we need help again with our installations or future repairs.

Je
Review №9

I came home from vacation to find my washing machine would not spin. Somebody recommended Olde Homestead so I gave them a call. They were very pleasant and were able to work me into their busy schedule that day. Joel was wonderful and quickly fixed my washer. Their cost was extremely reasonable. Highly recommend!!!

Je
Review №10

I had some issues with my dryer. I contacted Olde Homestead via email and not only was the team super responsive, they were super professional and helpful! Will absolutely use in the future and refer to friends.

R
Review №11

Very nice people but 320.00 into a fridge repair between 2 visits and its still broken. Just say you cant fix it it....

Br
Review №12

Called for a third time, icemaker not fixed yet now they want to charge me again, they have had 2 chances I think Ill my business elsewhere, service people very professional. Thanks guys, Im retired on a fixed income.

Ch
Review №13

I had a problem with both my dishwasher and washing machine. The technician was able to do a diagnostic test and had replacement parts on the truck. Within an hour he has fixed both appliances. Very pleased!

Ri
Review №14

Service was great courteous and reasonably priced have used them before well use them again

Do
Review №15

Prompt and excellent service. What could have gone wrong with a 4 month old appliance? They knew right away and fixed it the same day I called the furniture store with my questions. AND, they arrived at the door exactly when they said they would. Outstanding.

An
Review №16

Kyle helped me reset the control display on my oven after a power outage. He was very accommodating as I am a Senior and needed repeated instructions. He was very pleasant to have in my home. I would ask for him to help me again.

Ka
Review №17

Staff was extremely friendly and very helpful. Service was timely and efficient. And love the call-ahead when the staff was 30 minutes out from arriving. Would recommend them to all friends and family!

Jo
Review №18

I called for an issue with my dryer. They scheduled me for the next day. The technician, Kyle, was on time, helpful, and knowledgeable. What’s better is that they had the replacement part in the truck. Within 1 hour my dryer was repaired and was all covered by warranty. You can’t ask for better service. Thank you!

Ba
Review №19

From our first phone call the staff was professional, courteous, and able to meet our needs in a timely manner. He clearly explained the issues and advised us of the cost for repair in advance.We will definitely use their services in the future and highly recommend this company.Very professional and courteous.

Ja
Review №20

They answered the phone when I called. In an automated/digital age that we now live in it actually felt nice to get a human on the line right away. They were able to work me in within a couple of hours. Appreciate their honest approach to what could have been a very complicated and expensive problem.

Ge
Review №21

Always thankful to have these guys around. They are professional, knowledgeable, ethical/honest.I have read a couple of the poor reviews Old Homestead has received, and unfortunately, some people dont understand what it costs to keep the doors of a business open, nor do they understand paying someone for their expertise.The last time one of the techs came to my house, he already had a good idea what my refrigerators issue was before he opened the freezer door. He was fast, efficient, had the replacement part on his truck, and as important, he was friendly.Would I have liked to pay less? Sure, wouldnt we all? But the professionals need to be paid too, just as we all like to be paid.Call Old Homestead if you have an appliance issue. Ive been using them for years.

Pa
Review №22

The technician that came out was very polite, very professional. New exactly what the problem was with our gas dryer, had it repaired in about 10 min. Cost very reasonable. My new go to people for appliance repair. Thank you from the Bryants.

D
Review №23

Very good service. Both service representative that I dealt with were great. The young man on the telephone, setting up appointments, was very helpful as well.

br
Review №24

I got in touch with The Olde Homestead this morning bc our dryer wasn’t heating. They got us on the schedule quickly, and arrived when they said they would. The technician, Aaron, was great! In addition to getting the dryer repaired (heating element) quickly, he went above and beyond to explain the situation.

De
Review №25

The Olde Homestead has been great to work with. They show up when they say they will and do great work. They make appointments that are convenient for ME. (So refreshing!) . The repairmen who show up are courteous and professional. I recommend The Olde Homestead to everyone I know who is looking for appliance repair work.

Ni
Review №26

The technician, Kyle, called before arriving, and was very punctual. He was very well dressed, extremely courteous, and highly professional. Kyle identified the problem and immediately priced and repaired our dryer. In less than an hour the job was complete. This company will always be my go-to for appliance service and repair.

Ch
Review №27

They didnt have my part in stock as they focus more on repairs but were very honest and helpful in pointing me in the right direction with another parts place in town.

Ta
Review №28

Our experience with The Olde Homestead could not have been more positive! We placed a call, received a return call, scheduled an appointment, and had our washing machine repaired, all within 24 hours. Kyle was professional and courteous. Thanks again!

St
Review №29

We have used Olde Homestead for our appliance repair needs for several years. Their staff are knowledgeable and courteous; they come when promised; and have always been able to resolve our problems. Other reviewers here have complained about service charges, but anyone who knows anything about appliance repair these days understands that $100 for a house call is pretty much the starting point these days.Recently our 10-year-old oven went out and we were not happy about the prospect of having to replace it. We did some research and couldnt find a basic range with the simple features we wanted. Jesse was able to do some soldering to get the oven going again without having to replace a $200 control board. Very grateful for his help.

A
Review №30

Professional great service price on repair on my Refrigerator technician communicate well overall very pleased highly recommended

ma
Review №31

Very professional and courteous. Employees wear uniforms! Reasonably priced and fast with repair quotes. I would highly recommend.

Th
Review №32

Second time using this company. Always on time, responsible and professional. Will be using again if/when the opportunity arises.

P
Review №33

Jesse and his coworker were able to repair my microwave with no new parts and saved me a lot of money that I would have had to spend on a new door or a new microwave. They were professional and communicated well.

Cy
Review №34

I have used The Olde Homestead multiple times over the years for repairs on dishwashers, induction stovetop, fridge and washing machine. Always prompt, always courteous, always fair in their pricing. They just know how to fix things!

Jo
Review №35

They repaired a wine cooler with complete satisfaction. Great customer service as well.

Gi
Review №36

This was my first experience with this company. They arrived in the agreed time frame, giving me a call when they were on their way. The service call charge is reasonable and they fixed me up right away. They are now my new appliance repair guts.

St
Review №37

We had a problem with our gas range where the regulator wasn’t working. Greenville Appliance recommended Jesse at The Olde Homestead. He said “Jesse’s been doing this since he was a kid and his company knows what they are doing”. Sure enough, when he arrived, he tested a few things and realized exactly what the issue was, ordered the parts and will be ready next week for repairs.In the meantime, while he was here I asked him to look at my microwave turntable (which isn’t working). Whirlpool techs came out and fixed it twice already then it broke again and they said I needed to just buy another microwave and that I was cooking too high on the stove (mircrowave directly above stove) and have to keep fan on when cooking! (I try to but don’t always remember and why is that my problem??). I haven’t had time to go buy one so I asked him to take a look. He opened it up and found that Whirlpool techs didn’t connect a relay properly on their last visit and the wires got fried. He spliced them and re-routed them away from the direct heat of the stove and (10 minutes) the microwave works perfect.Well...I was so impressed so far, I told him our dishwasher soap dispenser spring was broken and wouldn’t work (same issue, other techs said part had to be ordered). Jessee got out a tool, fixed the spring and it works!Total charge for today (inspection of stove, microwave and dishwasher repair.....$85!!). Stove repair later will be $275 (but that includes the regulator and his time to install, test, etc.).Overall very fair business practice and knowledgable honest service (all you really ask for!!).Well done! Highly recommend.

Gw
Review №38

Thank you to The Old Homestead Appliance Repair. They came out for a reasonable cost, diagnosed the problem with 2 appliances that went out on the same day and repaired both in record time, all on the same day. I am very pleased with the reasonable price. I will recommend them highly!

Am
Review №39

Highly recommend this business because they exhibited expertise and integrity with my dishwasher repair. They are top of my list should I require their services in future.

No
Review №40

Eight year old GE washing machine decided to quit on us and I called around to get repair. Dealer #1 did not return our call. Dealer #2 said they could make an appointment for us in a week (wife would not have agreed to that proposition). Called Olde Homestead before lunch and answering service personnel stated they could have someone out around four oclock. Service man arrived after calling first to let us know of his arrival. He suspected a common problem bad solenoid valve, but wanted to double check our water lines first. Yep, it was a service line problem saving us $50 on the valve part. We appreciated the very courteous and professional service. Reasonable charge for the home appliance repair appointment. If needed in the future, we will call The Olde Homestead again.

Je
Review №41

Very professional and knowledgeable. Would highly recommend! A+ service!

Al
Review №42

Weve had Paul & Jesse and Co work on several of our projects, and theyve always done a great job.

Th
Review №43

Great place to have things done that you can do for yourself but are afraid to do. Even simplest of repairs at a great price that other places would not fool with or charge an arm and leg for. Have used them on more than one occasion.

Fr
Review №44

Great experience. Two knowledgeable and personable techs. Appreciate their expertise .

pa
Review №45

Kyle and his helper Joel are very knowledgeable and polite fixed Refrigertator and dishwasher .definitely will use them again.

Ho
Review №46

I paid almost $200 on Friday. I was told a full diagnostic would be done. The tech said my water pump was cracked,he replaced and ran m some water to check for leak. Friday night, I did a test load,water leaked and water level would not stop. If I had not been watching, water would have flooded kitchen as well. I called this morning and told they had a lot of emergencies and would have to work me in! Unless those other emergencies were paying customers who washers they failed to fix the first time,I should have been accommodated today. Now I have to wait until tomorrow between 3 and 5!; losing more money. I work for a large company, I will make sure every knows this.

an
Review №47

Great people. Friendly and courteous, knowledgeable. Been in the same spot forever.

Sh
Review №48

So glad others received good service but mine was anything but!! They did not communicate at all---I had to call them to see when they were coming & what time. When the service men arrived they spent 15 mins --did not take the stackable unit down but ran an empty cycle & said the floor need to be reinforced so I had a contractor come out & do that we ran an empty cycle too it was fine but the minute we put clothes in everything changed!! The unit was still bouncing around on the spin cycle so I called them again the man who answered the phone said he would talk with the technician I waited 24 hours but didnt hear anything from them so I called back their response was there wasnt anything wrong & there was nothing they could do they wouldnt even come out & observe a wash cycle with clothes!! If I had not called them I wonder how long they would have made me wait for a response I would not recommend them to anyone!!

Ru
Review №49

Wow! great experience today with Olde Homestead. They service major appliances and even kitchen aid mixers! For me it was a dishwasher that wasnt draining. We are totally DIY and couldnt fix it. Other businesses that offer this type of service were much more expensive and couldnt come out very quickly. Joe came right out and fixed it no problem. Clean, hardworking, honest, and a great price. I will definitely recommend this company to family and friends!

Su
Review №50

Efficiently fixed by GE stove. Very professional and helpful. And kept me informed of the time of arrival.

Th
Review №51

Great experience. Extremely prompt and professional. They fixed the issue quickly and explained the entire process.

Jo
Review №52

Fantastic. On time. Did great work .

Le
Review №53

I have no idea how this place has any rating over 1 star unless they were done by the owners family and friends. My elderly parents needed someone to check the vent on their dryer. They are not able to pull a dryer out and change the venting tube so this company was called. We realize that their should be a convience fee for changing this, but how in the world can you justify charging $127 to change a $15 venting tube. Talk about taking advantage of the elderly. They should be ashamed of theirselves. I could understand a $65 or $75 charge for the convience of someone else doing this but REALLY $127? Please be advised and if you need appliance repairs done you should definately pass this one by and keep looking.

Jo
Review №54

Couldnt ask for better customer service. Responded next day to fix broken icemaker in 2 year old refrigerator, knew what they were doing, had to order part, came back same day it arrived and installed and all is well again.They are good at what they do, kept me informed all the way, and I felt pricing was absolutely fair. Recommend to anyone needing appliance service in Greenville area.

C
Review №55

Repair guy was at my house for 15 minutes to tell me what was wrong with my refrigerator. No repairs were done. I dont know how you justify charging someone $78 for that !

Ji
Review №56

My 7 year old Whirlpool front loader washing machine died mid-cycle one day and, knowing nothing about appliances, I was in a panic to have it resolved ASAP. The load was locked inside the machine, soaking in water. I called a few appliance repair companies and I felt that some of the maintenance call fees were too high and others just couldnt fit me in for a few days. The folks at The Olde Homestead won me over with the following: 1) Lowest Price for the technician to come in and look at the appliance to determine the problem 2) Immediate response - they were able to fit me in to their schedule *that same day* and they called me about 5 minutes before they arrived 3) Excellent customer service - thanks, Ken!The technicians that came in to diagnose the problem and then fix my washer were polite, personable and extremely helpful. They offered me different options as to where they could order the required part to repair the machine, which ultimately saved me money! They were honest and knowledgable and I never felt for one moment that they were ripping me off or taking advantage of the fact that I know nothing about appliance problems. Once the part that I ordered came in, Ken at the office was very quick to get me scheduled in and even offered a same day appointment due to a cancellation.From my first experience with a faulty major appliance, The Olde Homestead gained my complete trust - I would absolutely refer them to anyone requiring assistance, and would definitely go back to them if I needed another repair or maintenance work! Great job yall!

Ja
Review №57

Trained professionals and reasonable with pricing!!

Th
Review №58

Reliable expertise, great service, and extremely trustworthy. The folks at The Olde Homestead know their stuff!

Ge
Review №59

Great service and very professional

Ha
Review №60

Solid company! I will be calling them for my future needs.

Bi
Review №61

Honest people who own the bessnest.

Ca
Review №62

Charged $100 for 30 minutes of labor and no parts. Way too expensive for me to recommend.

Ca
Review №63

Very nice people, but very inconvenient hours.

Information
10 Photos
63 Comments
4.6 Rating
  • Address:408 Cedar Lane Rd, Greenville, SC 29611, United States
  • Site:https://www.appliancerepairgreenville.com/
  • Phone:+1 864-235-8012
Categories
  • Appliance repair service
  • Appliance parts supplier
  • Appliance store
  • Refrigerator repair service
  • Washer & dryer repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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