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Unlocked Phones and Repair
next to H&M, 3000 Grapevine Mills Parkway (Rainforest Cafe entrance, Grapevine, TX 76051, United States
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Ro
Review №1

Excellent place to fix your iPhones. They know what they are doing.

Ca
Review №2

Very very good price and was able to fix my iPhone XS very well, didn’t charge for work and replaced the screen a second Time with no charge when it wasn’t working

Ak
Review №3

Would recommendOutstanding workI work here btw

La
Review №4

Had really good staff and was pretty cheap to get my screen replaced. However, my screen stopped working after 4 weeks, which is also when the warranty expired. Now it’s glitchy and acts like I’m touching it when I’m not. Waste of $100

Ga
Review №5

Awesome experience! Great customer service! The technician in this shop are amazing, they know what they are doing and they will do their best to bring your mobile device alive again. They have a lot of high quality gadgets for your devices! I highly recommend this place.

Ni
Review №6

Affordable and great service

Ti
Review №7

One word.Roshan!How amazing his customer service was and his technician skills!Absolutely the best phone repair in the metroplex! Take my word for it.They even have a warranty with their service and they use top of the line equipment and replacement parts!Never ever ever going anywhere else for phone repair service! I’m sad they only have one location but if that means I’ll see Roshan again then yay!

Ka
Review №8

Great place! Fixes your phone really fast while you shop and the prices are the cheapest that I’ve found. First place that didn’t leave my phone with problems after !

Se
Review №9

The bottom quarter inch of my iPhone 6 stopped working, but everything else was fine. The gentlemen were nice and the screen replacement took less than 30 minutes. Unfortunately, 2 days later my Touch ID stopped working. I went back and they said it was a known “software issue” and that sometimes it happens sometimes it doesn’t, they never know. Yet this wasn’t mentioned to me beforehand. I’ve had my screen replaced before, with no issue. If you have an iPhone 6 I would look elsewhere for your screen repairs.

Ty
Review №10

Got my iPhone X screen replaced there. They changed the screen to a really inferior lcd instead of OLED without telling me in advance. Poor color, weak (discolored with moderate press), they wouldn’t switch the screen back or put OLED in when I found out because they made me sign a waiver and didn’t have it. The screen broke in 2 months.

Du
Review №11

Very helpful

Br
Review №12

They were the cheapest and the best around. I have seen some damaged phones, but you couldnt tell when they got done that they had damaged. Great customer service and the owner was pretty cool. Thank you for taking care of my phone.

Os
Review №13

Excellent and fast service. They fixed my phone while I was shopping and at a good price. I recommend them 100%. Very kind and serious people. Thank you!

Yu
Review №14

This guys repair my iPhone a few weeks a ago. Very good customer service and most important an excellent price compare with other places that I went to before. I highly recommend it to all my friends.

Ka
Review №15

Be careful with these Guys, they never tell the hidden costs upfront, they will tell you only when you go back to collect the phone after its fixed. The quality of work, they do is very poor. They fixed my I phone broken display but it was still showing black in some parts of the screen, when I told I dont want this screen, they charged mee $35 plus tax without finally fixing good quality of screen...please be careful when you give your phone for fixing with these guys..dont get cheated by the price and offers they try to give.

Jo
Review №16

Super quick service with friendly staff. Fixed my camera protector in 15 minutes. Didnt try any bait and switch or anything. Everything was upfront and professional. Will use them again for any phone repairs.

Ev
Review №17

Good place to repair phones. Very friendly and fast service. I recommend everyone to come.

Ri
Review №18

One of the best places for repair your phones or tablet. They also offer a great treatment to their costumers and they sell a lot of accessories and cases for your devices! Recommended place.

Vi
Review №19

Awesome place to fix your phone.Really good service and prices.Nice guys

La
Review №20

Quick repair and the best price around! I got my screen repaired for $70. Much cheaper than some other places.

Cu
Review №21

Had a experience there at the store! It was recommended by a friend and the service was a delight and very quick. Excellent!

Ja
Review №22

Honestly a LIFESAVER!Highly recommended, they’ll get your phone running like new!

ca
Review №23

Excellent attention and service! They unblocked my phone for out of the country and is working great! 100% recommended!

Ca
Review №24

Outstanding repair service. Unlocked Phones ordered the part, fixed my device same day part arrived. Very happy with the service and communication.

Sa
Review №25

Riccio was nice and professional. He fix my iphone 6 screen in a timely manner while i was shopping. Nice work! Would recommend it.

Br
Review №26

Worst place ever. I took my phone for a screen repair and the proximity sensor that is supposed to come with the screen didn’t work. They couldn’t fix it. Meaning that they have cheap screens. When I ask for my money back they charged me 35$ just for opening the phone. So basically he charged me for not fixing my phone.

Ka
Review №27

Unsatisfied.While out of town, we used this company to fix a shattered phone screen last night. The employee was friendly. We checked a few things. Everything appeared to be working.The next morning when we turned on our gps to travel home, it does not work. I dont believe it is a coincidence. The gps worked yesterday. It even worked with a shattered screen. But it did not work after they opened up my phone to fix a screen.We hadnt left town yet so we went back to the business. A different employee was working. He told us the gps sensor has nothing to do with the screen. He was unwilling to even open the phone and see if the sensor could have been misplaced, damaged, etc.As customers we go to these places hoping they will fix our problems....Not create more while doing so. We understand mistakes can happen when making repairs. However, when given the opportunity to fix a mistake, the company should make an attempt to resolve the problem. Instead of telling us to update or check some settings.Very Unsatisfied.Update:We contacted customer service. They were friendly and they mailed us a portion of our money back. We appreciate them taking the time to address our problem. So higher review for that. I initially gave them a 1 star. After this Id give a 4. So to be fair, I will raise review to a 3.

za
Review №28

I slammed my phone in the door and thought I would have to replace the phone but they fixed it to almost perfect! Now I have my phone back and never had to go to the apple store to try to purchase another or pay for some ungodly amount to get it fixed ! Service was great speed was uncanny and result was perfect! Thanks Ricco!!!

Ed
Review №29

Came here last week to get my iPhones microphone fixed, said I had to leave it with them for about a week because it was going to take longer than we thought when they actually ended up making the home and power buttons useless. I came to pick it up today and it still wasnt ready! They practically fried my whole phone and then tried to accuse me of mishandeling it. They had the audacity to tell that it would take longer and what not and yet they still tried to charge me extra. So, I just ended up getting my phone back. It keeps powering off randomly and the settings are all messed up. I cant adjust the time zones, log in to any apps, and I cant open my phone unless I get a notification. This was my 1st time coming here and will be my last. Dont come here unless you never want to use your phone again.

Ja
Review №30

Quick and reliable with fair prices. Would definitely recommend.

rh
Review №31

Great place awesome customer service. I will be doing business with them from now on its worth the drive

Mi
Review №32

Great customer service! Helpful and friendly! Offered a great deal on IPhone 6s!

Ma
Review №33

The guys here are quick and so nice , amazing price for my cracked screen to be fixed too.

Ja
Review №34

This is the best place to repair your phone they have affordable prices and the repair was fast! Customer service was great ! Just ask for Ricco hes great

We
Review №35

The service was really good and fast, Riccio helped me and my friend and was really kind and nice. I would really recommend this place(:

Ke
Review №36

I have been dealing with this company for three weeks trying to get my phone unlock. I was told several different stories by different employees. After all the hassle, I had to file a report with mall management to try to get my money back. I am beyond livid regarding my experience with this company. I wish it was a negative star I could give.

Le
Review №37

I liked that they fixed my phone when there was a glitch I came back and they were nice about it great customer service

Fl
Review №38

Great customer service. Great knowledge on phones. Fair prices.

Te
Review №39

We have come here three times and each time they are fast and prices are great!

Sh
Review №40

We had a problem with our screen and they were quick and efficient. Super friendly staff that went above and beyond.

Iv
Review №41

Great guys definitely honor their warranties no question asked recommend anyone to check them out

Va
Review №42

Fantastic! They are very patient and nice. Will definitely help you with your phone repairs!

el
Review №43

They help you with everything and they have all your needs the best place for phone repair and other tech stuff

An
Review №44

Yall are the best very good customer service great prices come out to grapevine mills they are truly amazing

Eb
Review №45

Rizzo was very prompt and professional. I went shopping while fixing my phone and he had it ready when I was ready to go. Great service.

Ja
Review №46

They were really helpfully and friendly my phone was bent and cracked from the back and and they undended it,and replace the whole back! Great people

Re
Review №47

Exelent quality, great customer service and the technician had my phone ready in 35 minBest thing ever

Is
Review №48

It was a good visit. My screen was repaired. I did have a minor problem but was fixed on the spot.

R
Review №49

Excellent customer service and Ricardo does a wonderful job, I would definitely recommend this store for phone repairs.

Jo
Review №50

Great quality, got my phone repaired on the spot.Highly recommended

Ka
Review №51

Wow! They did an amazing job on my iPhone 6s within a reasonable amount of time!

Am
Review №52

Wonderful customer experience and did a great job fixed my iPhone 6 frame damage. Cheap too!!

Ty
Review №53

Changed my iPhone screen out with a lesser screen. Had more problems than when I came here. Apple Store will change out screens for cheaper and keep your warranty.

Na
Review №54

Pretty good bussiness. Took good care of me and was very good service.

Ro
Review №55

Highly recommended.Riccio took care of me and fixed my phone in minutes

Ra
Review №56

I got screen protector installed in December for samsung edge plus and they charged me $34.99 saying that $20 is for screen and $14.99 for life time warranty and said they will change the screen for free if its damaged and asked to save the receipt. Since I have a 2 yr old kid and she always plays with my phone so I took the life time warranty option as well. Now my screen is broken and when we went to the store they say they will charge $20 and said because of the life time warranty they are charging $20 otherwise they charge $45. No one told us this when I paid initialy for life time warranty and moreover we get the screen for like $15 in amazon. Do not buy anything from these guys when they charge lifetime warranty.

je
Review №57

Great place to have your phone repaired and the workers really look out for the customers.

Ky
Review №58

Riccio was very cool, he easily helped us out with no hassle. Thank you!

RA
Review №59

Excellent service and fast. Thanks Guys.

Ja
Review №60

Great Customer service and cool people.... Fixed my Phone in 10 minutes 🙌🏾

Lu
Review №61

Good service and prices. Excellent and fast repair service!!!!!

Ri
Review №62

IPhone acrwen was repaired on the spot. Fast and friendly service.

Ro
Review №63

Very convenient for me, since they repaired my phone on the spot!

Je
Review №64

My phone was fixed on the spot. Great quality, service and customer service.

He
Review №65

They have ver good quality products and services.

og
Review №66

Quick and fast service. Good customer service

R
Review №67

I got my iPad screen fixed here and it came back with problems but they fixed them with no hidden fees!

Jo
Review №68

It was quick and easy and the employee was really nice and helpful

al
Review №69

Bad cellphone , stopped working within two weeks of buying.

Ri
Review №70

Fast and reliable repair service

Ch
Review №71

Fast and great price!

Ro
Review №72

Great products and Great service!

Je
Review №73

Great service fast and quick!!!

Ya
Review №74

Great service!

ch
Review №75

Excellent service

Ky
Review №76

Useless

Pe
Review №77

Good job,

Jo
Review №78

Thank you for the attention you gave me in the repair of my phone and the support in the explanation in the operation of my phone

fi
Review №79

Very good attention by telephone help you with the prices they explain if you have questions and doubts I recommend this place a lot

Zo
Review №80

Good attention. Excellent service. High responsability level.

Ca
Review №81

My cell phone was repelled and unlocked for use in another country. Very happy with the service. Best service

Li
Review №82

Excellent service quality and above all kindness, thank you for your attention rick

Re
Review №83

Very good service, very professional in doing their job, they treated me very well and the job is guaranteed, I recommend it

Is
Review №84

Very good service

La
Review №85

Excellent service and very good quality in its products, 100% recommended.

le
Review №86

Excellent store, very good customer service, good advice and good prices

Ka
Review №87

Very good service and work thanks :)

Sa
Review №88

Thanks for repairing my cell phone, now it works again :)

ca
Review №89

Excellent staff, fast

Information
34 Photos
89 Comments
4.5 Rating
  • Address:next to H&M, 3000 Grapevine Mills Parkway (Rainforest Cafe entrance, Grapevine, TX 76051, United States
  • Site:http://www.unlockedphonesandrepair.com/
  • Phone:+1 214-396-1879
Categories
  • Computer repair service
  • Screen repair service
  • Computer service
  • Phone repair service
Working hours
  • Monday:10am–9pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:11am–7pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
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