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Peterson Plumbing, Heating, Cooling & Drain
457 S 5th St, Grand Junction, CO 81501, United States
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E
Review №1

Our sewer line was collapsing and filled with roots - they came out and within two days scheduled to pull a new sewer line THROUGH the existing one! Very slick, quick, minimal damage, completely replaced, quickly done, excellently returned to as close to our former back yard as possible! Tim and Doug did an excellent job

Ja
Review №2

Just purchased new dishwasher and the motor of the dishwasher was pushed against the water pipe not allowing dishwasher to be flush with the counter top. Josh and Doug did an amazing job re-routing the waterline and drain hose to allow the dishwasher to fit right. Very personable and professional!

Ca
Review №3

Fast and professional. Quality work. The only downside is that a pressure regulator valve install cost is over $400. Considering parts to be $100 to $200 and one hour install, that would make their labor prices extremely high. They charge per the job. Great experience otherwise.

Ki
Review №4

Jeff and Doug came out and did a dryer vent cleaning and an AC inspection. They were punctual, well dressed and extremely professional. They went above and beyond to make sure our equipment was running correctly and well maintained. I will be calling Peterson again with all my plumbing and AC needs.

Ma
Review №5

We have used Peterson plumbing twice now, once for total replacement of water heater and lines and this second time for a pipe that burst. We have had a pleasant experience and wouldnt go anywhere else. I definitely want to recognize JR Rich who has come and completed both jobs, he is knowledgeable and easy to talk to. Thanks Peterson!

Ha
Review №6

I hadnt had my forced air ducts cleaned in several years and they came and cleaned out my ducts + furnace. Christopher and Brandon were friendly, easy to work with, and knew what they were doing. Overall just a professional pleasant experience.I also had Joshua replace my shower faucet and he was also friendly and professional.

th
Review №7

Jeff came out and gave us a quote. They had everything in stock. Adam and Chris came out and worked all day the first day so we could have heat again and second day installed central air. They were pleasant and explained everything well. We were impressed at how hard they worked.Very happy with their service.

ch
Review №8

The guys were great. Professional knowledgeable friendly. They all did a great job. I will definitely use you again.

Ja
Review №9

First, let me say the guys that showed up were professional. However, there is a big communication problem at this company. I called and scheduled an appt. for my swamp cooler which needed a new motor and new pads. Took something like 12 days to get them out. Understand that as this is the busy season. I told them that I had a normal cooler NOT a breezair . When I called I specifically told the person that this is a metal building with 18 feet to the edge of the roof. Told them to bring a long ladder. Called again before the appt and left a message to bring a long ladder. Called again after that and made sure they got the message to bring the long ladder which was confirmed. They show up, on time, and they have no long ladder and they know nothing about needing a long ladder. They say they were sent to fix a breezair cooler??. They go back to the shop to get the long ladder, I get a call from a woman who says they are not coming back because they dont work on metal buildings . Unbelievable lack on communication and no concern for leaving me stranded with no help in weather over 95. Had to call another more competent plumber and wait another 9 days in the heat because of this terrible service. 2 stars because the techs were competent, business overall deserves 1 star.

Be
Review №10

The air conditioning was making a loud noise like a helicopter and was not working properly. AND the temperature was 103 in the morning on a Thursday. I called around and got various service call estimates and times. I was blessed that Peterson was able to schedule an afternoon appt the same day. Brandon came to the home and was so professional, polite, and knowledgeable. Repair was quick, efficient, and very affordable. I highly recommend this company and especially Brandon.

Be
Review №11

Ute Water informed us we were using 2.5 g. of water per minute. Where was it going? Called Peterson who sent JR out with in 2 hours, he tested and checked..found there problem and resolved it. We will have big water bill but thanks to Peterson and Jr..no where near as big as it could have been..Many Thanks

Fa
Review №12

I want to give a big shout out to both Doug and JR for the amazing response time. Theyre both very professional and courteous and my Pitbulls loved them both.Doug and JR both explained what needed to be done to fix the tub faucet in the upstairs bathroom.JR told me the cost for the repair and calling around Mesa County Peterson Plumbing prices are reasonable comparison to your competitors. That was a huge blessing.In the future if I ever have plumbing issues again I will definitely call and request JR and Doug since my dogs are comfortable with them.Thank you again 😊

Le
Review №13

Our AC stopped working and they were able to get us on the schedule quickly. The guy who came out was very professional. That’s why I’m giving two stars rather than a lower review.This company only appears to be able to think inside the box and only wants to sell you a new unit (our estimate for a new furnace worst case scenario was going to be 6k). We had a second opinion come and check out the same issue. This new person said they could replace a part ($50) to make our furnace operational again. It was also noted that Peterson’s technician pointed out parts “not working” that actually are in working condition. I am disappointed because Peterson’s failed to give us the option to fix our unit. It should be noted we have a very old unit and could use a new one- but we emphasized multiple times our goal was to repair the current system if possible. Peterson’s is not a company apparently interested in cost effective fixes for families on a budget. Since this is how they do business, I would not recommend.***After posting, a manger called and refunded us the service charge. I try to be honest with my reviews so people fully know what to expect with a service. I added a star after this because I feel like this company tried to make it right for the service they did not provide.

Ti
Review №14

Excellent job done. We would recommend Peterson Plumbing. Very professional work and workman was kind and courteous.

Em
Review №15

Tim came to install a toilet. He was very easy to get along with and did a great job. We did run into a couple of small issues, and he explained the solutions thoroughly. There was one issue that required floor repair, and he was even able to recommend someone we could reach out to. Good experience.

Ju
Review №16

Ours turned out to be a difficult cooler installation owing to the building and roof, but Robin and her crew were absolute professionals and have stood by us to get the job done correctly. Jeff is an incredible resource and very responsive. I cannot recommend this company highly enough. We appreciate all the help we have received, and will recommend to anyone looking for reliable service and installation.

Ru
Review №17

If I could give a zero star review, I totally would. Do not do business with this company unless you want to be taken advantage of. They charged me $600+ to assess our HVAC system and add two pounds of refrigerant. They did not fix the problem and my condenser was still freezing up the very next day. They try to make you feel like they’re there to help and to not make it costly, but then hand you a massive bill for nothing. Further, the tech forgot to order the part they determined we needed and two weeks went by without hearing from them during 100 degree heat. We have a toddler and it’s definitely not ideal for him to endure that. We had a lot of things going on at the time and I dropped the b-ball too, but I found their Disorganization to be unacceptable. When they finally sent me a quote for how much the repair would cost, my jaw dropped at how much money it would cost. I called three other local companies, two of which were booked for the next two weeks, and all of them said they would have charged $200+ less for the initial assessment and cooling. On top of that, the company I hired charged me $1000 less to fix our system than the price Peterson quoted us. Shame on them for trying to take advantage. Save yourself a ton of time and money and do not hire Peterson.Update: the company called and offered a partial refund for their service. I appreciate the adjustment.

Da
Review №18

We have had multiple plumbing issues over the past several months. Peterson plumbing has been exceptional in every issue. From their knowledge to their professionalism. All really nice guys. Definitely would recommend this business

To
Review №19

Great work at a good price!!!

An
Review №20

Raymond did an outstanding job. He explained what the issue was with our heating system, gave us a bid, and did the work in a timely manner. I will definitely call Petersons for our plumbing & heating needs!

An
Review №21

Friendly and efficient! J.R. and Doug were amazing. They went above and beyond! Went out of there way to help me understand what needed to be replaced now and what may cause problems in the future, so I know to keep an eye out. JR even showed me where and how to look for these potential problems. Someone else may have bullied me into getting more services then I needed. It’s an old house and I know everything could do with being replaced. But old does not automatically equal broken, these guys understood that!

Sa
Review №22

Nice and friendly but way overpriced! Check out pride plumbing

Ga
Review №23

Perfect in every way. The equipment is awesome. The installers were professional, efficient, friendly and knowledgeable. I have worked as an install repair tech for 20 yrs and I know good help when I see it. These guys were top notch. Thank you.

Je
Review №24

John and Jeff(?) were great. They arrived a bit ahead of schedule (called first), they quickly serviced my swamp cooler, and now the house is cooler than its been in a while. They were very professional and friendly - and they got me set up on the same day I called!

Ki
Review №25

My questions over the phone about my garbage disposal were handled professionally, and JR arrived on time and precisely when he said he would. I am very appreciative of not only the quality of work that was done, but the level of professionalism and respect that I was treated with. I absolutely will call JR and the Peterson team with any future plumbing needs.

L
Review №26

They found a water leak from our hot water heater on a Friday. Then left the water on all weekend which flooded our garage and bedroom. We then Paid them thousands of dollars to replace the hot water heater. When the new unit still leaked they just said good luck and have never been back or called since. They never even finished hooking up the drain. They just left a bucket under it that we had to dump every day. These people are a complete rip off. We have had to pay a different plumber to redo all that they did. I wouldn’t recommend calling them for anything. Robin should be ashamed of herself

Pa
Review №27

We had to replace our sewer line. The first company who looked at it quoted a price we thought was a little high, but they said it was urgently needed and soon. We held off and called in two more plumbers. Thankfully, we called Peterson. Tim’s quote was a lot more reasonable, and he didn’t try and rush me or add on other jobs. He got the job done quickly without a lot of mess or complications. I’ll definitely stick with these guys in the future!

Te
Review №28

Here at KC Mechanics in Clifton, CO we needed our swamp cooler and toilet replacement JR and Raymond worked in this heat, it is almost unbearable. I commend their quality of work and being on top of the situation. Thank you to Peterson Plumbing for sending really great servicemen to our shop.

Te
Review №29

Ken arrived late, but called to let us know that he was running late. Very professional! When he arrived, he talked with us and began his service call. When finished, he took time to explain what he found and gave us some very useful recommendations. He also gave us information regarding his companys Membership Plan, which we promptly joined! Peterson Plumbing is located quite a distance from where we live(60 miles), but the service fee was even better than the local HVAC companies. We are sticking with this company!

Da
Review №30

I had Petersons come out on multiple occasions Jon and Jeff were absolutely amazing to work with they were very professional very reasonable and everything was done in a timely and very clean Manor. Thank you guys for all your hard work and getting us up and running again. Two of the friendliest guys to work with .

Lo
Review №31

Thank you Roger of Peterson Heating for coming over right away...and fixing my heater. Your work, time and pricing was excellent. Jeff and yourself are caring, considerate people. You both deserve acknowledgement. Theres no question why I always call Peterson. Thank you again!

Gl
Review №32

They were able to come in fast for a rental property emergency and get me back up and running. JR Rich was very courteous and professional. Job looked fantastic after it was done. Highly recommend.

St
Review №33

Can I get a negative star button? I called Thursday looking for a simple HVAC inspection in Montrose which they said they had no trouble servicing. I inquired about pricing & was told 129 EACH system and they would not charge the 59.99$ dispatch fee. I was given a 12-2pm window on Monday.Raymon the tech calls at 12:34 pm already inside the appointment window to let me know he needs to “ cancel or reschedule” according to his voicemail. He’s stuck in Fruita & cannot arrive in Montrose until 2:30. Ok. Unprofessional and inconvenient since there are 2 households and 2 real estate agents involved in moving the time window but ok... life happens. I communicate exactly what I need again since clearly they are not super organized. The tech says to email him my info and he will call for payment when he’s done with the job. I text the tech my email and my phone rings again. It’s the office. The tech had called to let them know I’m “ requesting more items be done”. And payment must be received in the next 15 minutes or they won’t show up?! Ummm okay Robin, the most rude owner I’ve ever spoken to. No wonder you have a 4.2 rating. You interrupted me 3 times to tell me what I hadn’t scheduled. I’m aware of what I scheduled. Listen to the calls, I’m sure you record and realize your dead wrong. I scheduled both services and tried to pay.My mind is complete blown at what an unorganized, incompetent hot mess this place is. I also love that you Robin threatened to sue to me leaving a review. Classy business owner. You argue with your customer, interrupt them and maybe if you ran a better business you could afford to pay someone with some customer service skills to answer the phone for you.In response to your reply, I’d encourage you as an owner to listen to the original call to see what services were asked for before ignorantly claiming “ incorrect information”. It’s not my problem that at least two of your team members made mistakes. If this is how you lead your team, it’s clear why calls get booked incorrectly and your technicians ( according to several reviews across many sites) are frequently tardy.I respond to rudeness with rudeness. Perhaps if you had displayed an once of professionalism this could have gone differently. Your bad attitude was reciprocated when you got defensive about what a disorganized mess your shop is. I call it like I see it.

Ji
Review №34

Toilets removed new ones installed. And garbage disposal installed.

Ma
Review №35

Excellent service! Great communicators through the process.

Me
Review №36

My furnace quit working and they were able to send someone out within an hour. The worker was professional, did a great job, and my heater now works better than it ever has. I will definitely use Peterson again.

Fr
Review №37

Best experience we could expect from a troubling situation, corteous, respectful and timely service, with a seamless coordination with all contractors involved.

Da
Review №38

Was very happy to be able to call and get a quote the same day I called.After a couple of delays, which was not the fault of the company but rather covid-19, so I decided to cancel new cooler. I will try to reschedule when things are more back to normal

Aa
Review №39

Kenneth came to our house over a weekend and was incredibly helpful and nice. He found the issue with our heating unit promptly, ordered the parts and fixed our issue within a good timeline. I would highly recommend.

Bi
Review №40

Everything about Peterson Plumbing was amazing, very professional, upfront and honest. Jeff was a rockstar accommodating my work schedule and making the whole process pretty painless on my end. Tim and Cody were awesome and finished the job in half the time that was expected! I would recommend these guys to anyone that needs plumbing work done. Thank you for a job well done!

La
Review №41

1st of all,I dont like writing reviews,but this one is a pleasure. Tim is a professional and has always done an excellent job. He always goes above and beyond to do his work and his work gives me peace of mind that its going to be done right and I wont have to worry if something is going to go wrong from his work. Tim has done work here before and hes always a pleasure to be around and always has a cheerful attitude-no matter how difficult the work. Hes also a very honest man and hard worker and never seems to stop for a lunch break.I hope you pay him well as he deserves it and you are fortunate to have him with your company.Thanks Tim!Larry White

Na
Review №42

Tim was very efficient and clearly knew what needed to be done.I would recommend this company to anyone in need.

Jo
Review №43

Peterson plumbing went out of their way to fix a broken furnace for my mother-in-law when others wouldnt. Even her local contracted company wouldnt come for two weeks! Robin and Jeff are wonderful to work with! I highly recommend Peterson!

Al
Review №44

Great experience they helped with our furnace , getting it in great condition , personable , friendly and professional

ja
Review №45

I cannot say enough for Peterson Plumbing. Timmy, the tech who came out was excellent. Would I call Peterson for any plumbing issues? Yes!!!!!

Jo
Review №46

I moved into an older home last year and it has required a total and complete update to the plumbing. I have had their team of professionals to my home several times over the past year and just recently for a complete update to re-plumb the entire home. I am very thankful for the professional work they have done. They have always been prompt and on time. They clean up after their work and have presented several options on how to proceed with each project and different budget options. I feel our customer service has been exceptional and the quality of the work has been perfect. I did contact 3 other plumbing companies to receive estimates and they were definitely competitive. I hired them due to the previous jobs that they had done for me over the past year because of the exceptional customer service. I am thankful they were able to completely replace all of the plumbing. This was a big job and it took 4 days and they were right on budget. Good job Peterson plumbing and heating, I am thankful for your quality and dependability.

Fa
Review №47

Buyer beware! I had another company come out and quoted me $1300 for install and $1200 for the same heater Peterson was offering at $5600.I paid $830 bucks to have them clean a broken machine without repairing it. After 6 hours, it still didnt function correctly. It may actually be worse. Before we could start it one in 5 times. Now, it fires one in 20.I will say, the technician installed a pipe very well and the service was well done which is why I am editing this post. Sadly, this repair did not fix my issue.5 for service on the technicians knowledge and friendliness, 1 for pricing.

Ma
Review №48

Great, very helpful. Came out to fix our problem as soon as we called while others said a day or two or even next week. Thanks so much for the great service...

Ma
Review №49

JR was very professional and knowledgeable. He was able to get here sooner than expected. I will use Peterson Plumbing again!

To
Review №50

Peterson has been great to work with. Right from the girls who take the calls to the work andcourtesy the technicians show.Trevor is the most amazing technician. I can never tell he has been there working because hedoes such a fantastic job cleaning up. He is easy too look at and I wish there was a way toclone him so their could be more great workers like him. He is an all around fantastic guy andI love doing work with Peterson especially when I work with Trevor. Ive never worked withsuch a professional. Their workmanship is that of a masterpiece and they have a great relationship with their clients. The guarantee for satisfaction is greatly appreciated and valued.

Do
Review №51

Everything seems to be working perfectly. I believe his name is Andy who did most of the work. Everyone was very pleasant and easy to work with. The water valve controlling the shutoff for all the water in the house was not completely turned back on which was why my water pressure was not good. Works fine since I turned it back to full on.John was such a joy. Thanks to all of your crew. Such a surprise to have Robin and General Manager come out to check to make sure everything was okay. Thanks again.

Va
Review №52

Superior customer service! I called yesterday as I had a carbon monoxide warning coming from my detector. My furnace was really old and it was time to get a new one. Well they came the same day I called and did the work today. Extremely quick but efficient. I’m so happy with the work and even happier that I didn’t have to wait in the cold for very long. Thank you all so much!

Sa
Review №53

Called before bussines hours, left message and received call back almost immediately. JR Rich came out soon after that and was very understanding and explained all that needed for my broken pipe and even set up the Restoration 1 to come out. He worked all day in the mud and cold, always with a smile. Thank you

Hu
Review №54

We had a major sewer line replacement in 2009, it truly was not done correctly or on time [8 days instead of 3]. Within a few weeks we had issues and messes. We didnt think it was the new line, just we/guests were overloading the system so we never called to have it checked; only cleaned out by another co. Since we werent very pleased with Peterson, and they didnt have a great rep at the time.Jump to 2016 and the issue was really bad and I finally dug out the old paperwork and found the line had a lifetime warranty. I called Peterson and within a couple of hours they inspected it and said they would take care of it no charge.They put a crew on it within 3 days and repaired joints, cleaned the line, and even cleaned our basement of the overflow! You would never had know they dug up our yard and did any work it was so clean. The customer service was great and prompt. I dont write reviews but, this was so surprising that I feel they are really trying to do a good job. I would give them 5 stars but they didnt get it right the first go around. It should be known though, that they DID fix it right and without fuss the second. Thank you!

jo
Review №55

Zack and Jeff replaced my water heater and had do to do it it a small crawl space. Extremely knowledgeable and friendly!! Thanks for the great service!!!

Ow
Review №56

Adam and Cody showed up early and were very professional taking down and putting up a new swamp cooler. They explained everything completely as did John who was the first contact person. We are very pleased with the service and are relieved to become members in your club. This is perfect for us. Thank you for well done job.

De
Review №57

Called Peterson Plumbing late this morning and they were at our house by noon, helping us fix our toilets. John the service specialist was very professional, kind and knowledgeable. I was very pleased with our experience, will be calling them for any future problems and recommend them to anyone. Thank you Peterson Plumbing!

Sh
Review №58

If you had not had HVAC work done in the past I would recommend a couple different quotes from other companies. Very pricey. On the upside they have a good emergency service and will get to you when others can’t. They will give you an upfront quote before any work is done. Be ready to break the bank!

Re
Review №59

I was so impressed with the service I received from Peterson Plumbing, Heating, Cooling & Drain. My roof mounted Air conditioner-Heat Combo Unit quit and we have been experiencing temps in the 100s, so I called Peterson based on their ad and the emergency service they offered. I experienced very efficient and concerned regard to my problem. The Unit ceased to work and could smell burning, I turned unit off and I called their emergency number and the Tech was out the following day with two portable Air Conditioning units. I ordered a new unit and within two days they were installing it. I am so pleased with the Service and workmanship of this Company and their Technicians I highly recommend them for service with problems they provide. The Service Techs were knowledgeable and very thorough and courteous. Thank You Petersons. You rate 5 stars in my book.

To
Review №60

Both John W. and Jeff were courteous and professional the whole time they werehere. John explained in a way I could understand what the issues were with my oldboiler and the cost to repair and explained what a new system would cost and whatall they would do.I was satisfied with their work, it looked a lot better than all of the old piping with theold unit. After the job was completed they explained and showed me what all they had done, the warranty and they did a good job of cleaning up after they had finished.I would recommend them to friends.Thank Youtom Kirk

da
Review №61

We are very happy with the service we received!!! They came to our home within 2 days ofour call and repaired our swamp coolers quickly! The serviceman was professional, friendly and knowledgeable. Our coolers are difficult to access and he had no problems getting to them. We will definitely call Peterson Plumbing FIRST next time we need service!

Do
Review №62

I was very pleased with the fast service, they sent Robert out the afternoon of my call. He was very professional and checked my system and explained what was needing to be done, then gave me the price for repairs. He explained what the part did that needed replacing and showed me the part when he took out. He was very friendly and personable. I would recommend Peterson to others. Thank you

Di
Review №63

Jeff & Jorry were very:> Knowledgeable> Courteous> Professional> ThoroughThey presented an understandable description of the various options to resolve our heating problems.At no time did I feel pressured to approve work beyond what I felt was appropriate.Im very pleased with their work ethic -- from start to finish.Thanks !!

Je
Review №64

Jeff is excellent and has great customer skills. They responded to my call within an hour with a truck at my house. So glad to have AC working

Co
Review №65

Are you kidding me? Roger and co-worker Ryan did a phenomenal job? It is so nice to have repair people that are honest, trustworthy, and friendly to work with. Everything is up front and you dont get a surprise AFTER the work is done. Thank you so much for the availability and I will be having further work - hopefully from these two! Merry Christmas!

Co
Review №66

Everything went great they did a excellent job. Real nice and professional. Thank you

An
Review №67

Roger S. came to shut down my swamp cooler and start up my boiler. He has been here before and, as usual, he gave me fantastic, personalized service. There were many things that he explained to me to help me become more knowledgeable about my home system. Roger has always been so pleasant and personable during his appointment. I cannot say enough about him or the great service that Peterson has given me for two years!

Jo
Review №68

Called on a whim to see if they delt with domestic gas lines and was immediately met with knowledge on potential causes and fixes to my problem by the sweet woman that answered the phone. She was able to have a gentleman at my house within 2 hours. After only a few minutes the gentleman promptly told me with a smile that he could most definitely remove the gas line for me and with exceptional ease as well as very little clean up after the fact. 30 minutes later and a good conversation and the gas line is gone and I’m able to continue my remodel construction. Peterson knocked it out of the park with some highly knowledgeable and exceptionally friendly staff that swooped in and saved the day in the midst of the holidays.

St
Review №69

Peterson Plumbing has never let me down, Roger was prompt, courteous, and really knew what he was doing. My wife never ceases to be impressed with the concern for protecting her floor with their disposable booties and mats they set their equipment on. Roger was no exception, when he left you could not even tell he had been there. (we live on a farm with lots of dirt and it was snowing)Thanks Roger, you did a great job!

Li
Review №70

Jeff went above and beyond for us! He really knows his stuff and he took the time to explain everything so that we understood too. He loves what he does and it shows. Jeff was friendly, professional, and good-humored. We would definitely call him again!

Ty
Review №71

If you live in Montrose or Delta, this is the plumber to use. Dont bother going to anyone else if you have Peterson Plumbing, Heating, Cooling & Drain. Thank you for a job well done.

Ma
Review №72

I called Peterson Plumbing today to replace a valve ending for the refrigerator water line. I knew that the old one would need to be soldered off and a new ¼ turn valve installed. Peterson Plumbing dispatch would not provide a quote over the phone but I figured that on the high-end the price would be around $100. After arriving at my house, the plumber spent a good 10 minutes trying to sell me their monthly, unrelated service for $24.95 before looking at the project at hand. After looking at the pipe with a valve, the plumber went out to the truck to write out a quote. About 45 minutes after his first entry to the house he came back and handed me the quote that looked like an essay. I asked how long would it take him to do solder on the new end for a threaded valve and he told me that about an hour to a one hour and a half. The quote was for $443. I rejected the work and paid $49 “dispatch fee.” Peterson Plumbing could’ve easily told me the price range on the phone but I suspect that they didn’t so that they could collect at least the dispatch fee. The quote of $443 for this job was outrageous. I later had another professional come and did the entire job… in 20 minutes. That makes Peterson’s rate close to $600 per hour. A total rip-off.

Jo
Review №73

Our service specialist Jeff was a true pro. Jeff was professional and knowledgeable. I would highly recommend Peterson plumbing and Jeff to my friends and family.

T
Review №74

We placed a late night call to several places and Drew not only answered the phone but he came out immediately and fixed the problem for our two daughters heat problem. Honest and Integrity from Drew as well! I highly recommend Peterson Plumbing. I should know, my father and I ran a similar business in Glenwood Springs many years ago.

De
Review №75

Service technician Robert was quick to respond, 15 minutes after I called. He was very polite and explained all work that needed to be done and why. He was friendly and professional. I may have found another company for cheaper but I was very pleased with the experience and professionalism over all. Will probably use them again in the future.

Ly
Review №76

If you live in Montrose or Delta this is the plumber to call. Peterson is priced right for their service call and you really get your moneys worth. Jeff and Zac were very respectful of my home and me. They were very professional, experienced, nice, friendly, and did everything right. They more than exceeded my expectations and proved to me that Peterson Plumbing is the place to call. They checked everything out and went over everything with me, with a very friendly and positive attitude. They were concerned about doing a good job and they did a GREAT job. Peterson has honest and trustworthy people working for them. I would very highly recommend them if you live in Montrose or Delta. Thank you for a job very well done. You are the best.

Na
Review №77

Peterson Service Technician, Tim Pearson responded to my call regarding a toilet that needed attention. His demeanor, expertise, and courtesy reflected the height of professionalism. The quality of work and timeliness in accomplishing the work were superb. Would definitely recommend.

Ch
Review №78

Discovered a water leak on around noon on Saturday. Called Peterson and they responded quickly. They were able to fix the leak as well as take care of some other issues including the furnace. Everyone who was involved in fixing the problems were very professional and personable. Very satisfied with everything they did.

Mi
Review №79

I appreciated Jeffs help. He was very courteous and got the job done quickly. I had some plumbing work done under my house to it up to grade. However I was not told that this up grade would affect the flow / water stream. I was surprised to find this out. The water stream is noticeably slower. I would have liked to have been told that ahead of time.

Pe
Review №80

John and Jason did a great job installing an evap cooler in my rental property. They arrived earlier than the set time which was great. They were very courteous and new what they were doing. I would recommend Peterson Plumbing to anyone I know who needs plumbing or associated work.Stanley Conrad

Kr
Review №81

They are very professional, friendly and courteous. They call when on their way. They work hard to get the job done. They take the time to talk to the customer to explain what needs to be done and make sure that no question is left unanswered. Will definitely contact again if future needs arise.

An
Review №82

Although very kind and courteous, I wouldnt bother getting a quote from them. Or, if you do, make sure to get one from another company. The service technicians are very sales driven. Their price for the recommended work was $5,000 higher than the other quote I received! With their competitor I got higher quality, even more efficient equipment for almost half the price. I didnt appreciate how they wanted me to make a decision immediately. The tech even called his boss and put him on speaker. The boss actually said, What can I do to get you to do this today? The higher pressure sales tactic was a huge turnoff for me.

Sa
Review №83

Great Company! John was very professional and came out within 15 minutes to help with my air conditioning system! I have used this company for years and I have always had a great experience with them. Thank you!

Do
Review №84

John W. did quite a lot of work for me a few days ago and I found him to be very hard working, honest and thorough. I enjoyed him coming because he did his work well. I am enjoying the fruits of his labor....especially the beautiful new faucet in the kitchen.Donna Wells

Le
Review №85

I had a washer and dryer brought for installation on a Saturday and was told that my washer could not be installed because the hooks up needed to be replaced. I called five plumbers and left five messages; only one called me back. The tech from Peterson called me back and came out to take a look and provide a quote. He was able to come back and complete the reapir next day. I was impressed with the timeliness, the knowledge, and the willingness to explain everything. I will be calling them again for any plumbing needs.

Er
Review №86

Bob did an outstanding job of replacing the motor in our air conditioning system and cleaning the coil. He showed us what he was doing and explained it. In addition, he gave us a handy hint on what kind of air filters to use in order to get maximum air flow.

Da
Review №87

Do not pay them before you get any work done. I have used them before and they were very good. I paid for a plan, there man quit. I asked for a refund, and they thought half to come out was fair. That puts them at $284.00 an hour for consultation. Then it took over a month, and I have only received $100.00 so far. Be very careful.

Co
Review №88

Called Kim at the office and she dispatched a tech to my house same day. Tech was running behind she did call me to let me know and once he was on the way he called me. Once the tech arrived he was friendly efficient and courteous. He listen to my issue diagnose the problem and corrected it immediately. I would definitely recommend using Peterson plumbing for any plumbing or HVAC issue you might have. Thank you Peterson plumbing for being so professional and timely.

Da
Review №89

Excellent customer service and outstanding work by JR. Professional and knowledgeable

Ra
Review №90

So we had multiple people give us quotes to replace our main water line.. although it wasnt cheap it was cheaper than the other guys and they walked us through everything they were doing. They cleaned up there sight and only had to dig a 3x3 hole to replace a full water main. It came with a warranty and everything. I believe it was worth the money!

Do
Review №91

Devin S came to my home to drain my evaporative cooler and check the boiler for my heating system. During the time that he was here he was professional, knowledgeable, and respectful to me and my home. He took the time to explain what he was doing. I asked him to check out the boiler vent on the roof. He did and made recommendations for repairing it. I did not feel pressured into getting it repaired but did so and Devin was able to get it done the same day. He was efficient and respectful of my time. I feel comfortable that the work he performed was thorough and up to the standards that I have become accustomed to from Peterson Plumbing.

Ny
Review №92

Roger was very professional, pleasant and personable. He covered a lot of information on my various systems - plumbing, fixtures, air conditioner-furnace. hot water heater, etc.Explained the pricing system and service agreement.As usual I will call Peterson Plumbing again as I have for 10 or more years. I will also ask for Roger.

St
Review №93

The technician was fantastic. His attention to detail was exactly what we were looking for and it gave us complete confidence that the work was done correctly. We will definitely use Peterson for our future needs.

Ro
Review №94

Robert (Bob) Rojas provided exceptional service with his on-time arrival, his proffesional manner, excellent workmanship and his assurance of my understanding what was the source of my problem with good, precise instructions on avoiding any future issues we encountered during this call.The new facet he installed, in addition to the service call, was done very carefully and his product knowledge assistance in our selection process was very much appreciative. Quality product was our goal and he provided options to choose from.A very outgoing and friendly demeanor that will prompt me to request Bobs future visits to service our home plumbing appliance equipment needs.Thanks Bob.

Gi
Review №95

Thank you so much for the excellent work! I was very impressed with the quality of the work and going above and beyond what was expected. Thank you Jeff! I appreciate your attention to detail.

Di
Review №96

Darren was very knowledgeable and thorough. We just moved in to this home and asked Darren to check EVERYTHING that was suppose to be done on the Inspection Objection and he did with a smile. He was very helpful and did not make me feel like I was inconveniencing him at all with all my requests. He went above and beyond and checked out other items at the house. He was able to provide me with pictures of all of problem spots and our not so much of a problem spots. He was able to explain everything in simple terms for me to fully understand and provide proof with pictures. I like the up front pricing book, I was able to ask how much will that cost me? and he was able to give me an answer on the spot. Everything went very smooth.

St
Review №97

I appreciated Roberts professionalism. He explained what was wrong and what he was going to do to fix it without being condescending. The service was prompt. I appreciated that Robert called me 1/2 hour before arriving as I had requested.

Br
Review №98

I had to use Peterson a numb of years ago. It was somewhat of an emergency, so I was aware that Id have to pay more than I shouldve. The plumber was prompt and polite, and I will give them that much credit. That, I believe, is how they woo people into hiring them, especially the elderly. Recently, they were installing a Breezeair unit on a neighbors house. These units are very lightweight. However, Peterson hired a heavy-duty hoist to raise it to the roof, which aint cheap. Ironically, they didnt hook up the old, heavier unit to have it lowered. They (the two Peterson guys) muscled it off the roof. Overcharging is a crime, and taking advantage of unsuspecting folks is a shame. Those who gave five stars obviously didnt bother calling around. Shame on you, Peterson Plumbing. Things do have a way evening out.

Ke
Review №99

Top service by Roger at Peterson Plumbing. Quick and efficient. I will always call Peterson Plumbing for my plumbing needs.Best and honest service. The are all good people. Robert was very, very good.

Br
Review №100

I had a technician come to my house and quote me about $1,600 to fix my heating system. I got a second opinion from another reputable local company and they said $260, I was shocked. Have to say I wont be calling Peterson anytime soon.

Information
84 Photos
100 Comments
4.1 Rating
  • Address:457 S 5th St, Grand Junction, CO 81501, United States
  • Site:http://www.petersonphc.com/
  • Phone:+1 970-399-7063
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Plumber
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:7:30am–4:30pm
  • Tuesday:7:30am–4:30pm
  • Wednesday:7:30am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–4:30pm
  • Sunday:7:30am–4:30pm
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