user
Gadgetworks Repair Center
1869 Tower Dr, Glenview, IL 60026, United States
Appearance

Comments
Se
Review №1

Prashant was very helpful in helping me get my phone repaired. Price was very fair for a complete screen replacement. He got my parts ordered, called in a timely manner to let me know my parts had arrived, and scheduled me a time for the repair. He had my repair done in an hour and a half, and it was done right the first time. Strongly recommend this business for your needs.

Ri
Review №2

I brought my iPhone XS for repair here. The screen went completely green all of the sudden. The technician said it would take a few hours to get it ready. I politely asked if there was anyway he could do it sooner. He said not a problem and I waited about a half hour and there was a new screen put on. Perfect and back to normal! The new screen worked out great.The owner did the repair himself and explained in detail to me about what happened and what caused the screen to turn green. Talk about getting great service. I would highly recommend this place. The guys here know what they are doing and go the extra mile to make customers happy.

Di
Review №3

Great experience! The worker there at the time, Prashant, was extremely friendly and helpful. Such an honest person! Even though I accidentally made a mistake in the information I told him, he stuck with the original quote he gave me and paid OUT OF POCKET to help me out. A seriously great person! The work was excellent. I cant even tell the difference between my old and new screen. Great place!

Gr
Review №4

This store is the definition of customer service with extremely knowledgeable staff Prashant Patel is very knowledgeable . I have had my old iMac updated and it works better then new I’ve also had batteries replaced in my iPhone with a very fast turnaround. I highly recommend this place they go above in all areasGreg

da
Review №5

Over the years I have had 2 playstatios and most recently a custom gaming PC serviced here and its been a great experience each time.

Lu
Review №6

THE OWNER recently performed a screen replacement on my phone, but when I went to go pick it up the screen didnt fit correctly at all ( and I even paid extra for the original parts )When I brought this up to him, he told me no one ever complains about it and gave me 10 different reasons why it was the way it was.I told him that it was unacceptable and he reversed the work BUT STILL CHARGED ME $30.DO NOT DO BUSINESS WITH THEM UNLESS YOU WANT TO GET LIED TO

th
Review №7

Great place to get your phone repaired. I broke my phone twice in one week, one of the workers, Persan (sorry if I didn’t spell it right) was amazing with his help. Great attitude, does a good job, and put effort into fixing my phone. He’s very considerate of others and also a genuinely nice person so if you agree customer service in a group phone, go here!

Vl
Review №8

Prashant is DaVinci with a soldering iron. I brought him a multi-layer circuitboard to replace a single tiny connector and he was able to re-solder leads that were literally microscopic. And the price charged was more than fair given the high precision of the work required. Would not hesitate to bring any circuit / electronic repair to them!

Kh
Review №9

I cracked my camera lenses and my phone screen. They fixed my phone within a very small time frame and we got a really good price on it. I highly recommend this place if you are looking for fast repairs and acceptable prices. They also have some really good and cheap cases that are effective. We also got a screen protector for free.

Ca
Review №10

I have a 7 year old iMac that was starting to show its age by becoming slow and unresponsive. A friend recommended I replace the fusion drive with an SSD. Like open heart surgery for a Mac...scary, right? Prashant at GadgetWorks Glenview did the job, gave me options and very transparent pricing...it wasn’t cheap, but now my machine runs almost like a new machine! I’m thrilled to recommend Prashant and GadgetWorks very highly!

Mi
Review №11

Repair screen on my Telephone and fast Repair service professional job and cheapThank You

Me
Review №12

C gdx cbd g ever dd Tx d d dr g💁🏻‍♀️

C
Review №13

This is the go to place on the Northshore to fix all things-technology. From product knowledge to explaining GadgetWorks in the Glen is THE BEST!

Th
Review №14

Bought a steelie dashboard kit for my iPhone for 40 here. The adhesive didn’t stick after 3 days. I asked if they would exchange it, they told me no since it has been opened. looked it up online for replacement stickers. Found the kit for 15 bucks at Walmart. Bad prices, bad products, bad customer service.

Br
Review №15

Had a great experience at gadget works! They were friendly, professional and helpful. I needed my phone fixed during covid 19 and they were open by appointment, told me upfront what might be the problems and what my options were along with costs if they were unable to fix it and then called me to let me know what they found before proceeding with the work, and gave me a great deal! I would definitely go back!

Jo
Review №16

I came in with a botched lense cover replacement which done at the mall. The guys at Glenview were able to replace the camera module timeously.I will definitely be a repeat customer for any mobile devices and computers. There time in Glenview is a testament of their workmanship

El
Review №17

Most helpful guys .Very friendly also they fix my phone SO perfect!I am very grateful to have this place at Glenview!Thank you !Trustworthy👍🏻

Em
Review №18

Wow, so impressed! Ive been going to Gadgetworks in Evanston & Glenview for over the past 5 years whenever my or my husbands cellphone needed repair or when I needed to replace the keyboard on an old MacBook Air. They are our households go-to expert whenever our important daily electronics fail. Most recently, during the COVID-19 pandemic I accidentally spilt A LOT of water on my work computers keyboard while it was still on, and was unable to restart my computer afterward. I called Gadgetworks the next morning and they were able to get me in for an appointment immediately. Their customer service is always helpful, honest, and completely transparent about fees -- Ive never felt they were trying to nickel and dime me, and are always fair in their pricing. Long story short, they were able to fix my water-damaged work laptop within 6 hours (same day turn around), and I was charged $200 for an ultrasonic cleaning, repair to the corroded motherboard, and repair to thermal components with a 90 day warranty. From browsing online in HPs help forums, I was fully prepared to pay more than the purchase price of my new laptop to run diagnostics and to restore the important files on my SSD, and was thrilled that they were able to repair my HP laptop so quickly and for much less than anticipated. Thank you Gadgetworks for bringing my work computer back to life and in such a timely manner!

Ba
Review №19

HIGHLY RECOMMEND Gadgetworks! My macbook pro would not turn on, they quickly diagnosed the issue, repaired it, and educated me on mac maintenance. They are Mac knowledgeable, professional, and the price was right. They like what they do!

Lo
Review №20

Quick and efficient. They were able to remove a virus and retrieve my files that another company couldnt.

Me
Review №21

Good job done. My phone was fixed in 1 hour at very good price. Cheaper then other shop gave me quote.

Da
Review №22

Gadget Works provides Fantastic service, fantastic knowledge, and a great price. I brought my son’s custom built computer that was quite not put together right. These guys rebuilt the computer and loaded all software and drivers and had the machine ready fast. They explained what they did on the machine and where professional and courteous. And the price was very reasonable. I highly recommend them.Dave

Mi
Review №23

Had my iPhone 6s screen repaired here and noticed a few days later the sensitivity was off. I returned and they fixed the problem immediately. The folks here are extremely friendly and were focused on my 100% satisfaction. Highly recommend.

ar
Review №24

Went to this place for my wife phone battery issue. They were good, fast service and nice guys working here. would tell everyone about this shop. thank you guys

t
Review №25

I highly recommend Gadgetworks to anyone looking for a repair! The kind and courteous staff provide excellent customer service. Very reasonable and fair!

Le
Review №26

Don’t go here. My new iPad screen that they replaced didn’t last 3 days before becoming unresponsive, then they refused to fix it without me paying another $100, and they acted like they were doing me a favor. Horrible place, there are tons of other options nearby and I suggest you go to any other one of them.

aj
Review №27

Its like Greek Squad but much better and more fairly priced. They also have a great selection of slightly used computers and electronics for sale

Ma
Review №28

Really good with customer service my phone is just like new this is my go to spot

Bu
Review №29

I cracked my home button on my iPhone 8 Plus and it wouldn’t work at all-it wouldn’t even click. I rushed over here because I thought that they could give me a quality fix. There was no problem with the customer service but I got charged $60 and the home button wasn’t even really fixed. To this point it still has a delayed click, I can’t use the finger print, and my phone will glitch and randomly turn off at times or just spazz out and turn off. The worst is when I have to sit for like a solid 5 seconds holding down the side ON button just to turn it on. It’s like it hard resets every time I turn it off or if it decides to turn its damn self off. Absolute disappointment.

ab
Review №30

Awesome job! My phone was completely cracked and half of the screen was black and the top white was peeled off. they fixed my phone and it worked better then it did before.

M
Review №31

Fixed my ipad within 2 hours, very reasonable price, good job

T
Review №32

They did exactly what they said they would do... kept me up to date on progress, what steps they would take next, and accurately assessed the outlook for a positive outcome. I had a fried iPad, and they did not get it working, but they did what they could and the price they charged was more than fair. I would happily recommend them.

Dz
Review №33

Nice place to fix your computer, good price and good people.

Ha
Review №34

I went in to check my iPhone battery, within 20 min all done. Very good service and good prices.

Mi
Review №35

Ive been here twice for two separate circumstances, and the service was great! I had a phone screen replacement and a battery replacement. Both took less than an hour and they were reasonably priced!

Si
Review №36

We spilled coconut oil on my wifes iPhone 6s, these guys were able to clean, replace the screen, and the camera in less then 24 hours! For way less then what apple was quoting on just the screen. Thanks again!

Ma
Review №37

Absolutely terrible. I broke my phone screen, brought in it, they replaced it, 2 days later it went black and wont work anymore. Now, they refuse to replace it again even though its under warranty. They admit its broken, and I definetly didnt drop it, but apparently are so pathetic that they wont even follow the warranty. Dont come here, they cant even do the simple basic job they were somehow hired for and now Im out $300.

He
Review №38

Great service. Fast repairs. Fair price. Goodbye Sprint insurance!

Pe
Review №39

Absolute garbage. They fixed my wifes phone screen but the screen literally pulled out of the frame of the phone. Also they fixed my tablet screen for $60 and the screen worked for 30 seconds then stopped working. When I called to tell them they said I could bring it back to get fixed for another $100. Real nice.

Ad
Review №40

Their iPhone 5 screen replacement doesnt function well. They also asked me if I wanted a new batter, and I said no. Now my battery runs out of charge 2-3 times faster than it did before. Im almost certain they did something to it.

Ki
Review №41

Great customer service, great employees, everyone is so friendly, highly recommend this place 👍🏼

Ai
Review №42

Great and fast service, got my phone screen fixed while I went to have lunch with friends.

Br
Review №43

Dropped off a phone for battery replacement, got it back within the hour.

Ki
Review №44

GadgetWorks saved me so much time and money! A piece of my headphones broke off into the jack, so my computer lost all sound function. The Apple Store said I would have to pay $560 for an entirely new logic board (despite my having apple care), but GadgetWorks just opened it up, knocked the piece out, and made some repairs for only $70 in a matter of hours. They communicated with me the whole time - I cant say enough about how grateful I am!

Ya
Review №45

Thanks guys for fixing my Mac! Zero hope to fully restored comp and hard drive! Hats off!

An
Review №46

Great job guys!!! Fixed my MacBook Pro after coffee was spilled on it... Apple quoted $1,300... GadgetWorks got it done for $500 with a full back up and even gave me a 1TB drive with my data as part of the price...

Al
Review №47

Poor customer service

Di
Review №48

I tried forever to get my smartphone to work with my sim card- I thought my phone needed to be unlocked so I took it in. The owner worked on it for about 10min and got it to work..then turned around and charged me nothing because he said it didnt need unlocking...so nice! So I got my friend a super cute iphone case which she loved!

Se
Review №49

Always fair and reliable. My gadget repair shop for life

su
Review №50

Fast and reliable, good job.

Al
Review №51

I ended up at Gadgetworks when my 18-month-old HTC Rezound mysteriously stopped working. After taking the phone into Verizon, they sent me to Gadgetworks for repairs. When I first brought the phone in, I was told it was probably a charging port issue; however, after extensive diagnostics, it ultimately turned out that my motherboard was fried, and my phone was completely useless.I was no longer under warranty, I didnt have an upgrade for six months, and I didnt have phone insurance, so I was basically out of options. Luckily, Prashant, the owner, was super helpful! He sold me a comparable smartphone for $125 (after giving me a $25 trade-in for my completely broken phone), which saved me a ton of money. Every interaction I had with Prashant or anyone else at Gadgetworks was great; they were super helpful, they did everything they could to fix my phone (including replacing the charging port twice, just to make sure that wasnt the problem) and they were WAY more helpful than Verizon when it came to making sure I had a new phone. I absolutely recommend Gadgetworks to anyone having phone problems.

Su
Review №52

Nice people and good knowledge about their work

Ta
Review №53

Great service for cracked iPhone screen. Done in 20 minutes. Beats insurance deductible by a mile in price and process.

Na
Review №54

I had a distorted screen on my iPad mini with lines all over. When I got it back the screen was jutting out and a load of empty spaces were all over it. 2 days after my screen was back to where it was before I got it fixed

Me
Review №55

100% FAIL. I took two of my laptops here: Dell and Macbook Pro. They failed to fix both of them, and they wanted me to pay around $250 dollars flat fee for failing. Unacceptable. It was very unpleasant experience and I do not wish to return to this store ever in my life.

Ju
Review №56

Great service, super quick and fast, and very convenient.Thank God for Prashant !!!!

Ja
Review №57

Brought my laptop in on Saturday at 10am. Ready the mext day by 5Cant beat that service anywhere .!

Co
Review №58

Nice customer service and attention.

Su
Review №59

Quick repairs!

Information
12 Photos
59 Comments
4.3 Rating
  • Address:1869 Tower Dr, Glenview, IL 60026, United States
  • Site:http://www.mygadgetworks.com/
  • Phone:+1 224-521-0089
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
Working hours
  • Monday:10am–3pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–5pm
Similar organizations