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Roto-Rooter Plumbing & Water Cleanup
7250 W Frier Dr #105, Glendale, AZ 85303, United States
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Ka
Review №1

Our technician came out promptly and spent the time to be sure kitchen drain was unclogged and working properly at 7 p.m. at night! He was very knowledgeable and professional. Anthony P. was great! Thanks

Ju
Review №2

Our guy was awesome. He was polite and knowledgeable. He was here foe over 2 hours and was just great. Ill be calling you folks again. Im telling friends and family what a great company you urethane you .

Ri
Review №3

James was very friendly and helpful. He asked questions and quickly determined the source of our issues. He got right to work and unclogged the line, and afterwards, offered great advice to keep our system running smoothly. I highly recommend Roto-Rooter Plumbing.

Ch
Review №4

A employee buy the name of Richard fixed a leak under my sink. Turns out it was a condensation line. He came in on a Saturday and was unable to get parts until Monday. My schedule is hectic and he was able to arrange things so he can personally do the repair within the time frame of my hours. He was a man of his word and took very excellent care of his client. Price was fair and all around great customer service. Thanks for having an outstanding employee. Richard thank you

An
Review №5

The people here were AMAZING!! I had a pipe burst at 11PM on a Sunday night and I was able to schedule an appointment for the next day at 8am which is just unheard of. I set up an appointment for early in the morning and accidentally slept through it. But I called up my technician and he immediately turned around which I am extremely thankful for. Johnathan and Quinton were both very professional and I appreciate that they both wore face masks and avoided staying inside the house as not only a safety thing but as to not track mud. They were very honest and straight forward about the repairs and didn’t give me any false promises or try to sugar coat anything. They had told me it was going to take a couple hours but finished a little bit ahead of schedule which was amazing. The work that was done looks good and they even took care of installing a new faucet which will save me from having this issue again in the future. Wonderful people working for a wonderful company. I wish every repair man was like the team that came out to my house today!!

Su
Review №6

Person that came in was really nice and helpful. Took care of the problem we had and explained what work he did. Also made recommendations.

Et
Review №7

James was very respectful and did a great job at explaining the issue that was going on. Would definitely love to have him back if we have any future issues!

Ry
Review №8

I called for a garbage disposal issue. They were quick and efficient to get a tech out. Josh-the tech, was extremely knowledgeable and informative. He was very upfront and honest about the issue at hand. He replaced the disposal very quickly. Josh is a true professional in his field. If I have any plumbing issues in the future I will definitely request Josh.

ry
Review №9

Showed up quicker than expected. Polite, friendly and very professional. They unclogged my drain and were able to find my clean outs that were buried. They put a camera in my drain and inspected all the way to the sewer. They made sure to clean everything when they were done. Great job!

Je
Review №10

Technician checked toilet was ring - no issues. Advised me to all septic company to see if tank is the source of the foul odors. Very courteous and professional - thanks.

Ma
Review №11

Anthony was very professional and did a great job explaining what he was doing and what we should be doing moving forward.

Ti
Review №12

Juan was really helpful, professional and friendly. Took time to really explain things to me. Although my ultimate issue was septic and they don’t work with, he was able to unclog my cleanouts. His supervisor also was great even though I can’t remember his name. Would definitely use and recommend them to anyone in need.

Be
Review №13

They Arrived on time and fixed the issue quickly! They were an absolute life saver during our busy rental season!

Ab
Review №14

They were extremely friendly, on time, fast, and efficient. If I could give the place 10 stars I would!

Jo
Review №15

Justin was an absolute pleasure to work with in a very stressful time. He was calm and confident in his work and I appreciate that so much! His workmanship was perfect and wouldnt hesitate to reach out to Roto-Rooter again!

Pa
Review №16

Richard was the technician that came out- he was great! Professional and efficient. The cons were not his fault and it was a holiday weekend nightmare clogged drain!

Er
Review №17

Justin is a great plumber. Would use him again

Sh
Review №18

Jhonatan did a wonderful job of cleaning my drain. Super friendly and professional...he was a pleasure to work with. I highly recommend.

oh
Review №19

The technicians were very courteous and very professional. Extremely helpful and informative throughout the service call. Can’t say enough good things about the team on site. Did not give five stars because the crew was 2 hours later than the 4-hour window I was given when I set up the appointment - seems like an issue on the scheduling side.

Jo
Review №20

Very friendly staff and efficient team! They came quickly and communicated with us very well. We are grateful and would recommend them to any of out friends and family.

Ca
Review №21

My service was handled by Richard, and he was great! I’m happy my toilet isn’t screeching any more. Thank you Richard!

Sc
Review №22

Josh came to my house yesterday and cleared a washing machine line and the bathtub. He is an outstanding employee and deserves all the recognition. 5 star service from him.The company did send out another two employees the night before and asked for over 800 dollars to root out the two lines. Those employees said things that werent congruent with what Josh said the next day. Those employees ended up leaving that night and didnt fix the problem, leaving it for Josh the next morning.

Cl
Review №23

The technician was very nice and explained everything he was doing.

Mi
Review №24

They were very professional and flexible. I really appreciated their quick response and they about 30% less expensive than the others I had bid on the project.

Di
Review №25

James was super friendly and talked us through every step of the way. He quoted us a fee before he started and that is exactly what we paid at the end of the service. I will definitely do business with Rotor- Rooter again.

de
Review №26

Anthony was the service technician and he was awesome. He was very respectful and kept me informed. He was treated rudely by the HOA but remained polite and professional. He did a good job. Thank you.

Ry
Review №27

They allowed a same day appointment and came 45 minutes before scheduled appointment which worked out great for us. Service was fast, friendly and knowledgeable. Will use their service again!

Ro
Review №28

The speed of the service they provide is swift and they complete the jobs efficiently. The techs are well-trained and knowledgeable in the matter. Above all, they are amiable and informative.

Mi
Review №29

Great quick and professional response. All the work was completed in a timely fashion. Beyond satisfied. Will use them again, like we have in the past.

Jo
Review №30

Unfortunately I needed a service call to repair a sewer line. Everyone that came out was polite, respectful, courteous and most important, professional. Oliver and Chris were great.

Ma
Review №31

Sewer pipe from house to stack for mainline to street. Valentine cleared the pipe then used the camera to discover a down slope where a tree root was pushing it up. We went through options for a fix to excavate and replace our sewer line. Valentines explanation of work involved and how it would be done was spot on. He was here for as long as it took to determine what exactly was required. He also had a great personality and was happy to meet him.

J
Review №32

Tech Josh was awesome. Professional, punctual very congenial. Service was great.

Vd
Review №33

We had Joshua come out to fix out toilet downstairs because my son decided to shove a juice box in there. After several times of trying ourselves we called roto-rooter. He was very professional and got the job done in under 10 minutes. 10/10 would recommend to anyone !

Be
Review №34

Chris and Anthony were here at my residence and did a fabulous job! They were very clean, polite and knowledgeable. I would recommend this company and these gentleman for any job!

Ni
Review №35

A situation occurred, and given the timing, Quinton, the service technician, resolved it as promptly and professionally as one could ask for. Thank youto both Quinton and the Company for making this situation as positive as possible.

K.
Review №36

Awesome tech, service, overall was fast & efficient. Only complaint was it was a bit pricey. Assuming thats the going rate. I would recommend using them.

An
Review №37

Anthony was quick, knowledgeable and helpful in our situation. We will definitely use Roto Rooter in the future for any further problems!

Br
Review №38

Jhonathan was excellent! He was professional, friendly and did a great job!

Ke
Review №39

Service was completed and they did what they needed to. The price is outrageously expensive to unclog a drain. Over $400 just to snake 1 drain. Would not use them again for this price.

Da
Review №40

Josh w Roto Rooter cleared our kitchen sink drain quickly, arrived on time, was freindly.Great service and timely response, as we had a family lunch and dinner today,

Ry
Review №41

Excellent service. Estimate was completed one day and the next day the entire list was completed including 3 bathroom faucets, 2 shower faucets, 2 toilets, 1 kitchen faucet and a garbage disposal. All the tasks were pretty difficult as most equipment was original from 85 so there was lots of skill needed. Chris #1119 completed a mammoth task and with quality. Chris is also very informative. Thanks!

st
Review №42

Anthony was Very professional and respectful of my property. Very knowledgeable to unclog my drain. I highly recommend Anthony anytime

Mi
Review №43

We had a backed up sewer line occur late at night. Scott came out within an hour and got it unclogged quickly. Very professional and easy to work with.

Da
Review №44

I had one backed up sink in the kitchen and called this company to have someone come out. They let me know they couldnt quote a price over the phone but that the assessment was free. The man who came out was very professional and on time. He took one look at the clean out and quoted almost $500 for ONE clog. This is an outrageous cost for a simple clog. I told him no thank you and called a different plumber that did the job for $125. Definitely try anyone else before using this company.

Yo
Review №45

Jhothan was excellent. Very customer oriented, friendly and genuinely concerned with customer satisfaction. Thank you for being so professional and yet friendly.

Go
Review №46

Jonathan and James took very good care of me. Hey were polite, knowledgeable, and got the job done quick. I couldnt recommend them more. Thank you Roto-Rooter!

Be
Review №47

They were very professional they got the job job done even going to get a piece from the store Jonathan and James Did a excellent job explaining and getting the job done within a timely manner .

Ki
Review №48

I really expected I was going to be told my main line needed repaired or replaced. The guys were friendly, professional and honest. They told me the exact problem and didnt try to throw in any extras. Explained everything.Thankfully not my main line. Im so appreciative, as have had bad experiences in the past with being told I need things I didnt need. So thank you for service hard to find!

An
Review №49

Lorenzo got to our (brand new, new build) house in less than an hour after our frantic phone call because our whole house was backing up, showers, tubs & toilets. He was done & on his way to his next call in less than 30 minutes. Wow, Lorenzo is FAST & GOOD!! We HIGHLY recommend Roto-Rooter & Lorenzo. Thank you so much for coming to our rescue!!

sc
Review №50

I called one company they gave me a arrival time any where between 8am -6pm. I called Roto-Rooter and was given a 2 hour arrival time. They arrived 45 min early and was done by 11:00am , Easy Peasy! it was pricey but if you don`t want any Melvin`s doing your work then you have to be willing to pay a little more.

Na
Review №51

Anthony was great. Very knowledgeable and friendly. I would definitely recommend them for any plumbing needs

We
Review №52

We had a clogged sewer drain, they responded quickly and assessed the problem. Explained what needed to be done to fix it and clearly explained the cost without trying to pressure us to pay for anything we didn’t need or want. The technician was friendly and efficient. Very pleased and will certainly call again!

An
Review №53

$379 to unclog a toilet that took 10 minutes. Not right. Will never use them again.

Ra
Review №54

Great service and great results! Lorenzo arrived in a timely manner and preformed the service I requested. I cannot recommend this service and this technician enough! Should have called Roto-Rooter first, so glad I called them for a second opinion.

Br
Review №55

He was very professional and knowledgeable. I felt like he respectful and didn’t oversell me. He kept his mask on. Overall a great experience. 100% recommend!

Tr
Review №56

Travis was great! Very professional and informative, I will only use Roto rooter from now on for any plumbing needs.

Ti
Review №57

James did a great job, very informative and professional.

Tr
Review №58

Extremely friendly! We were in a bind and they bailed us out in a prompt and professional manner.

Ma
Review №59

Lorenzo arrived quickly after I called and checked my drains and gave good advice! Friendly and informative. I wil call him again for future issues! Thank you Lorenzo

Be
Review №60

We had a blocked line on our commercial grease trap and made several calls before getting to these guys. Should have called them first. Within a few hours of the call Joe (our tech) was here and had the problem solved. Joe was awesome and we will definitely call them if we have a problem in the future.

Th
Review №61

Every part of the experience, from booking with Frank to the work from Jhonathan, was smooth, friendly, and professional. The job got done quickly and thoroughly, and the aftercare was clearly explained. Seriously, the customer service all around was top notch. If this is how the whole company is, you all should brag about your friendly customer service, because it is certainly brag-worthy. Thanks.

Ki
Review №62

Lorenzo came to my house and suggested doing the simplest thing first which was running a snake down my clogged kitchen sink 👍It worked!!A different plumbing company came out two days before and said my main sewage pipe was clogged and wanted to dig up floors and replace pipes in three different spots 🙉🙈I dont know what the future holds but as right now Im grateful for the relief of stress and headaches 🙏Always get a second opinion!!Thank you Lorenzo and Rotor Rooter 😘🥳

Je
Review №63

Lorenzo got to our house extremely quickly and was very thorough with the repair. He made sure to double check everything was good before he left, he was very friendly and offered helpful tips as well to prevent us from running into this problem in the future. His customer service was excellent and we are very grateful!

Ch
Review №64

Jhonathan was great, super professional. Didn’t take his mask off once and wore it correctly! He was super helpful in explaining what my set up is and was able to clean it out. Will definitely ask for him again!

Jo
Review №65

Josh was a really friendly guy and solved my issue in a timely manner.

Ja
Review №66

I couldn’t be more impressed, both with the service provided and the people who did the work. Curtis and Jhonathan were knowledgeable, smart, personable, efficient... reader, they don’t come better. ( And the person setting up the visit was terrific.)These people deserve chocolates, flowers, gold stars, a raise...!They help the quality of daily life.Jane Ehrlich

Ri
Review №67

They were very good at their jobs and completed the work very quick.

De
Review №68

I was very impressed at the tenacity that my tech showed as the clog was not easily accessed. The work was thorough and explained at every step. I would hope not to need the services of a plumber anytime soon but, if I do, Ill know whos to call.

Ke
Review №69

Lorenzo was very helpful and knowledgeable. Took no time at all to get our shower drain working again. Very pleased.

Mi
Review №70

Josh was on time professional and very courteous. Highly recommend.

Ca
Review №71

Roto Rooter seriously to the rescue. I called a bunch of different places to get someone out today . Had a big clog and couldn’t use anything in the house. Found them online and called . They came out within an hour on Saturday . Super friendly knowledgeable not to overpriced .Mason and Anthony did amazing and got us back up and running!

Ma
Review №72

Mason and Anthony were exceptional at clearing our drain. They ran a big snake to remove a lot of build up. The flushed out the line with our hose and gave us a treatment to prevent the issue in the future. Thanks Roto Rooter for sending these gentlemen out.

De
Review №73

Mason always comes in and does a great job quickly and efficiently. He always has a smile on his face and is very friendly to my staff! Glad to see him happy to help and we’ll be looking forward to seeing him again when we need it.

We
Review №74

I called this company because one of my pipes was clogged and water was coming off the shower and toilet. They told me that they wouldn’t charge me until the problem was fixed. They charged me $329 dlls to put the snake in and the problem seemed “fixed” for a day. I called them to see if they could come back and help me and they told me that job was not guaranteed. They wanted me to pay again to fix the original problem that they didn’t fix in the first place. The pipes in my house are still clogged and I don’t have anymore money to hire someone else. They just told me that I had to pay again before they can help me. I am very disappointed about this company! Please make sure they write guaranteed on the ticket if not, you could face the same problem I am facing now.

Jo
Review №75

These guys were awesome! Came out within an hour of the call, reasonable price and efficient ! Mason and Anthony got us back up and running .

Ne
Review №76

Mason was extremely knowledgeable and very flexible with his estimate to complete the job. Christmas is four days away and he was very understanding about my financial situation. We will call back.

Ne
Review №77

Awesome job. Super nice professional.

Ma
Review №78

Mason was great! Extremely knowledgeable and cleared out our kitchen sink line in less than an hour. He flushed our drain with hot water before treating it with his own Roto Rooter drain enzyme.

An
Review №79

We are very pleased with the service that was provided today. The gentleman that came out was very professional, knowledgeable, fast and efficient. I would highly recommend to family and friends. Thank you for the awesome service.

Ch
Review №80

Quinton was the best- his service and professional was above and beyond

An
Review №81

Very responsive knowledgeable. Located the sewer clean out very quickly on the property. Mason was very friendly and skilled.

Al
Review №82

Mason was awesome! Anthony worked hard clearing out our line. Mason gave us an honest quote for a sewer solution.

Ba
Review №83

We have used this company twice and strongly recommend them. Very professional; timely and helpful.

Ra
Review №84

Terrible Service. My problem occured on a Saturday. I know its a busy time but I never received a call back.

Th
Review №85

James was outstanding and will request him in the future.

Ja
Review №86

Jonathan was an outstanding representative of your company. He delivered great customer service as well as professionalism. He explained every process he was doing and how each system works. I will absolutely be using you in the future for my business Badass Jerky. Johnathan is the reason I will recommend ROTO-ROOTER to friends & family!!

Ja
Review №87

Lorenzo was excellent! Very professional and courteous. Arrived in a timely matter, well prepared and did a great job!

Ta
Review №88

Mason did a great job. Answered all questions that I had. He was able to unclog drain.

Vi
Review №89

Andre and Allen came today and they were fantastic. This was no easy job as we thought we had a decaying animal in our laundry room overflow drain. They first checked under the washer and dryer to see if it was there. Nope. So, Allen on the camera, was then able to locate and see the dead rat. Andre and Allen worked together to get it out...under less than desirable conditions as the smell was just short of nauseating. Not one complaint from either one and just kept at it until they got it out. We truly feel we had the A Team at our home today and are very grateful for their hard work, professionalism and persistence!

Ad
Review №90

Had a late night clog that was coming out of the toilet. They let us know when the plumber was on his way, and came in the time frame they provided. He was very friendly and professional, and got the glog cleared. Had helped repair the toilet.

No
Review №91

Eric was the technician who came to our house to unclog our sinks. He was very professional and worked fast. He did not leave any mess behind him and did a great job. We would definitely recommend him to a friend!

Me
Review №92

Casey is the best. He is knowledgeable and friendly. Thank you!!!!

Ti
Review №93

Jhonaton was professional, courteous and thoroughly explained the diagnostic sequence required for my toilet and best fix/value. I really appreciate the honesty and highly recommend Roto Rooter service. Would use again.

Ro
Review №94

Joe, my plumber, was excellent. Thorough in every respect and very patient with my questions.

Jo
Review №95

Lorenzo was punctual, friendly and helpful. He was friendly and kind and I would recommend him to anyone looking for a respectable hard worker. Thanks Lorenzo.

K
Review №96

I called them out on a Sunday and even though it wasn’t an emergency they were very quick on arriving to my house and fixing the issue. Would use again!

Ty
Review №97

Great company! They came super fast and fixed my drains. They came same day within a few hours!They are my go to plumbing people! 10/10 recommend!

Je
Review №98

I loved the service, quick response, warranty and Troy my technician was awesome. Communicated everything and answered questions completely. Appreciated that the prices didnt go up because it was the weekend and an emergency.

Sh
Review №99

Just for an inspection, seemed thorough.

Da
Review №100

Lorenzo was on time and courteous and professional. He was very thorough in the explanation of the process and in his work. I would absolutely recommend him.

Information
56 Photos
100 Comments
4.7 Rating
  • Address:7250 W Frier Dr #105, Glendale, AZ 85303, United States
  • Site:https://www.rotorooter.com/glendaleaz/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
  • Phone:+1 623-687-2008
Categories
  • Water damage restoration service
  • Drainage service
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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