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Preventive Pest Control
7615 N 75th Ave STE 103, Glendale, AZ 85303, United States
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Ma
Review №1

Kyle from Preventive Pest Control is superb! He has been coming to my home to spray both the interior and exterior, and is very thorough! He is considerate and respectful of my home belongs. He is efficient during the time that he is in my home and asks for feedback in case there is anything in addition or anything I feel is necessary. I have had encounters with various individuals from this company and all are good but not nearly as detail oriented and excellent as Kyle. I have requested him from now and will indefinitely moving forward!

Ca
Review №2

Very friendly techs! Great service! Technician kept his eye out for my cat since he was hiding from me in the house. Really appreciated that!

Me
Review №3

We have used their service for years and have been very happy. Delila in customer service is fantastic and very helpful!!

Re
Review №4

They provide friendly service and a free inspection/estimate. Their employees are honest and upfront.

Ca
Review №5

They do a good jod..they are not rushing to get out, everyone so far very respectful

An
Review №6

We were happy with their services. We used them for years. The guy that came on the regular was great with our dogs. However their answering service is horrible. We sold our home. We called and explained they are billing us for a house we are no longer in the girl I spoke to said ok and was closing our account and to disregard the 72.00 fee. I thought it was all said and done. Guess what they reported us to collections for this 72.00 fee We are not paying for service in a home we are no longer in. We were going to sign up up again once we bought our new home but after this NOPE.

Br
Review №7

Always does a great job and comes out within a quick time frame when extra services are needed. Every tech we have had has been awesome and personable.

Ch
Review №8

Great service and their products really work, too! Have only seen 2 scorpions in 2+ years and it used to be a big problem when we used the competition. Theyll accommodate any schedule and remove snakes for free! Call them! You wont be disappointed.

Ke
Review №9

Have been with preventative since 2005 and have been fairly satisfied with their service.... until the past couple of weeks. Technician showed up to do service and notified me that I had a balance due and he couldn’t service our home til it was paid. Understandable... however I had not received any kind of bill either emailed to me or through the US postal service. Spoke to the billing department and they had the correct email however even after our conversation and being told that another invoice would be both emailed and mailed another week and nothing! Called yet again and went through the whole scenario again and still nothing! Got a recorded phone call on Saturday that they would be coming out to service our home this week! Oh heck no you won’t so I called again. They returned my phone this morning and said they would have one of their technicians hand deliver my bill, which they did. Which included a letter threatening to send me to collections. I paid them immediately and now I’m done with their company. Beware!,

Na
Review №10

First, the customer service is great. The men who have come to our home for many years now are always, well mannered, professional, helpful, & ask if there are any problems we need to address. The price is very good & I do get behind some times, but the office is very professional & helpful in those circumstances. Way to go!! Keep up the good work and may God continue to bless your business.

To
Review №11

Im a new customer who switched from Pest Defense after being sold on how great Preventive is. As soon as we switched, our property became covered in fire ants and we noticed a lot more scorpion activity. Terry has come out the last few weeks and has done a good job getting our ant problem under control. The prior two techs just did not do a thorough job. We experienced this with Pest Defense too. The thoroughness of the tech determines how well the service works. My hope is that when we have our regular service every other month the tech does a very thorough job. I will not be happy if I have to keep calling for re service like we have already in the first two months with Preventive. The sales guy really sold us on how thorough Preventive is, for example sweeping all our eves. To date nobody has swept our eves. Not sure if that is actually part of the service or not. Overall, we are very dissatisfied with Preventive. Terry seems to have addressed the ant issue so were feeling a little better but at this point we dont have enough good consistent experience with Preventive to give you more of a review.

Me
Review №12

My family and friends have always used Preventive Pest Control and been very happy with the services. Since Keith has been working for this company, all of my family and friends have requested him to be their technician because he does such a thorough job. I also appreciate when he sprays my house because I never have to worry about bugs. Keep up the great work Keith.

Ro
Review №13

I have been using Preventive pest control for awhile now and found their customer service to be top notch. Tony Falcon has been our service tech the whole time. He’s a great employee and one of the major reasons we have stayed with Preventive. He’s very friendly, trustworthy, polite and does a great job of hitting all the areas. He alsways checks to make sure we are not having any issues of any kind.

su
Review №14

This company is an amazing place to work. The leadership really cares about you and their customers and it shows in how they treat every situation with the most respect and care.The service they provide any the cost they provide it is amazing. Very low cost to benefit ratio.

Ca
Review №15

All of the employees that I have come in contact with are responsible and respectful. They complete the job. They take extra steps to make sure the house is safe and secure. I am pleased with Preventive. I would not go anywhere else for my home. I would recommend Preventive to my family, friends, and anyone else who is in need of a thorough exterminator.

El
Review №16

Preventive Pest Control employees are friendly and helpful. You can ask for the time slot that works best for you and can schedule the day for each month. You can, also, change it if you have appointments or other obligations. They go out of their way to adapt to your schedule. Even the service technicians will spray more or different solutions in the areas you are experiencing more insect activity. Ive never had a problem, theyve not solved. Thanks, Preventive pest Control!

Al
Review №17

Their office staff is so polite and helpful in explaining the contract. Chelsie was super sweet and was very knowledgeable about the services provided. The technician that came to my house was very thorough and extremely respectful. I havent had any bug problems since. I would highly recommend them to anyone!

Br
Review №18

Ive been a customer for 10 plus years and their staff is always professional and make you feel like family. Keith was here today and took care of all my concerns and is very personable. Thanks for all your years of service.

Br
Review №19

Has been a great service so far and have seen a big change in activity of the pests especially the ants. Rex was great and well more than what i expected. He Explained everything thoroughly from the contract to what to expect with the pest control spraying. Thank you for the great service, and I will recommend Preventive Pest Control Services every time.

Ma
Review №20

Tony was fantastic! There was a miscommunication and he had to come back to my house. He did that and was very congenial. We have had Preventive for several years and their techs have all been very professional and nice. I will not ever have another pest company! Thank you Preventive!

Az
Review №21

Cody came out to the house and he did a great job he was quick experienced knowledgeable and Friendly. He was also a good sport about his handlebar mustache. Lol.Cody was thorough and answered a few questions that I had.I would recommend anybody looking for a pest control service to look them up right away their deal was great no contract And We can use them for whatever we need.Thanks Cody.

Al
Review №22

Tony with Preventive Pest Control is outstanding at his job. Very trustworthy, quick, yet through. Keeps pesky ants and scorpions OUT of my house. He is friendly and super courteous. Great service tech!

Fr
Review №23

Weve been using Preventive Pest Control for over a year now and am proud to write a review about a company that I feel have given us excellent service every time theyve come out to spray. The techs are friendly and informative and seem to care about their work. Its a good feeling to know that we dont worry about the dangerous insects around here considering we have 3 dogs and have never had a problem with them ever getting bitten. Keep up the good work!!!!

Su
Review №24

Preventive Pest Control was very helpful when I moved to Arizona and saw bugs that I had never seen before! Some were big!!! The contact I have had with them was very pleasant and helpful. Very personable staff and guys that come to do the spraying.

Co
Review №25

Excellent service by both Francisco Canales & Shane Valenzuela. Called preventative pest control early in the AM after purchasing a new property that had a large amount of visible scorpions. Preventative pest control was out by 10:00AM same day; had the home treated by 3:00pm. Both representatives were friendly and knowledgeable. Was more then happy to have them in my home. It has been 4 days now and haven’t seen any scorpions or other critters crawling around. The woman who I initially spoke to and as responsible for coordinating schedules was also very sweet and went above and beyond. Great customer service.Thanks,- Cole Arigoni

Gr
Review №26

Tony falcon has been the technician coming out to my house and have to say I am very satisified. I had a cricket problem on my property which led to black widows and other fun creatures. Tried using some of the store bought chemicals but never seemed to be enough. Went with pest control on the recommendation of a friend and it worked out great! No more bugs of any kind or any other little critters.

er
Review №27

Been a customer for 10 years with this company, only to recently have my account changed - without notification - charging me an increase of 53% in my monthly billing. Customer Service was of no help, stating attempts to notify were taken as affirmative to charge. Preventive Pest Control evidently does not value long term relationships over the almighty dollar. So disappointing. I am now looking for another pest and weed service company.

Ca
Review №28

Preventive Pest Control has taken care of us for some time. Their staff and service personnel are professional, efficient and friendly. My home is safe from pests and I feel protected. I highly recommend them to anyone!

Ma
Review №29

I have used Preventative Pest Control for 5 years they were always professional

St
Review №30

Terry is very friendly, knowledgeable and thorough. Does a great job and solves any issues we have. Weve had Preventive Pest Control now for a few years and have not had any bugs in the house whatsoever. Id recommend Terry and Preventive Pest Control without hesitation!

Ha
Review №31

We have used Preventive for a few years now and have been very happy. The guys that come to spray are always very friendly and professional, and do a very thorough job. And if i ever have problems (which isnt very often) they are always willing to come back out and take care of them. We would recommend Preventive to anyone!

Er
Review №32

I have been with Preventive Pest Control for over 10 years. They have always been prompt and we have never had problems with scorpions or bugs. No matter what service person they send out, they are all very thorough and knowledgable. Now that they do weeds too, we have a one-stop shop! I would not hesitate to refer them to anyone.

Ra
Review №33

Tony is wonderful! He is always so nice, gives a heads up when he is on his way to our home, and is very quick and thorough with spraying our home. I highly recommend Tony from Preventive Pest Control!!

Na
Review №34

We have been using Preventive Pest Control for over 10 years. They are always responsive whether it is just to schedule a regular visit or a return visit. Keith is our technician and we are very happy with him. He is always professional and efficient.

Ch
Review №35

Have had Preventive Pest Control for over 2 1/2 years now. Have had good service and techs are polite and thorough. Always willing to come back out if a problem arises. Office staff is great!

Mo
Review №36

We have used Preventive Pest Control for over 15 years, and will continue to use them. They have always done a fantastic job keeping the various pests away, and are always willing to come out between services if we need them to. They offer top-notch customer service and are affordable as well.

Sc
Review №37

Call this company at your own peril!! I am a real estate broker and needed a termite treatment service completed on a property for a rush closing. I called on Monday AM and ordered the treatment. It was scheduled for Wednesday. I instructed them to call if there were any issues and to send me their invoice and certification as soon as the service was completed. I heard nothing from the company. I called Thursday morning and was told that they would email me the certification and invoice right away. Again, I heard nothing so I called again at 11:00 and was told that they didnt know if the property was treated or not and that I needed to speak with the manager. I was told that he would call back sometime in the afternoon. I explained the urgency of the matter and needed to talk with him now but was hung up on. The manager finally called me back a little after 1:00 and said that they only did an inspection and did not treat for termites as requested which was no use for our closing. We have wasted four days now with this incompetent company and are now working with another pest company.If you want to work with a company who will take their time getting back to you, who will not do what they say they will do and a company who hangs up on you, go ahead and call these guys. I have worked with a lot of companies of all types over the years as most people do. This company has the worst customer service of them all. It is unparalleled for their utter disregard for their customers.

Na
Review №38

I have been using Preventative Pest Control for several years. Service is always scheduled ahead of time and I receive reminder calls in plenty of time to notify them of any special needs I have. I love the fact they will come out outside the schedule service to take care of any problems that arise at no extra charge. Thank you for the many years of wonderful service you provide.

Ma
Review №39

I have been using Preventative Pest Control for a number of years and always find that they provide professional, reliable and honest service. All the technicians are very friendly and informative. I have referred them to several friends and family members as I know they will take great care of their service needs.

Ra
Review №40

When I first called Preventive Pest Control out I had just moved into the residents. I had ants beetles and sewer roaches.I noticed the difference after the first visit. They were able to take care of all them in a couple of visits. I have had a hive of bees form in my backyard and they came out the same day and handled them. Once in a great while a mouse shows up in the traps in the garage. For the most part MY house and property are pest free and I still use Preventive Pest Control on a every other month basis. My family and my dog are happy. Preventive Pest Control does a great job and I would definitely recommend them . Thank you for your great service!

Di
Review №41

Stellar service from Tony Falcon...and the company as a whole is awesome!! We had a problem about a month ago and Preventive Pest had a supervisor out here in less than 2 hours...his name was Ken and he was new to the company! He was awesome too. We couldnt be happier!! Tony Falcon is the best and always goes the extra mile!!!

Li
Review №42

I have been using Preventive Pest Control for years. Great people, great service, and no bugs. Tony Falcon is my service rep.. Tony is always smiling and as a bounce he likes small dogs. I would recommend them to anyone.

To
Review №43

Today Preventive Pest Control was over to spray. They always have the best mannered technicians on the job. Keith was ne exception. He was very helpful and truly concerned with any bug problems we had. He also noticed I had a few weeds going on . Keith also told me that Preventive offers a weed service on top of pest control. Only thing is I do have a yard service already but thanked him. Its always good to know. Im very happy with Preventive Pest Control. I have been doing business with for 15 yrs.Thank You.

ki
Review №44

Preventive Pest Control has made my home comfortable again. When we first moved in, I was afraid to walk around without shoes due to the alarming number of scorpions we found in the house. Now, I can finally relax again. The scorpions are few and far between and outside only which is where I prefer them!

Be
Review №45

I have been a customer for more than 6 years and I think they provide excellent service. They listen to what I have to say and handle it. If I have an issue in between services (only happened once when wasps tried to nest by my front door) they come out- no questions and no charge:)

Me
Review №46

Keith has been spraying my home for over a year now. We hardly ever see bugs and I trust that he is always going to do a Great Job even when I am not home. Thanks Keith!

El
Review №47

Ive been using Preventive Pest Control for years. We dont have monthly service because we are cautious with the amount of chemical we use on our home and they are very accommodating. They use an organic pest control solution that is derived from the chrysanthemum flower which is great because we have kids and pets that we prefer to limit exposure to. They are really knowledgeable and can schedule me when I need them.

Kr
Review №48

This company is not very good at communicating anything! They came out to service for termites and bees that we had, I called the morning of our appointment to verify they would also treat the inside of my house because someone was going to be here. They placed me on hold and verified they would call when on the way to our house, which never happened and they would treat the inside of the kitchen which also did not happen! When they left they claimed they would be back in a couple days to finish the bees but did not contact us(the home owners) to let us know when they were coming back. I had to call them to do a follow up to see what was going on and why we hadnt been contacted. I let the woman on the phone know that the inside of the house had not been treated which she placed me on hold to verify and didnt even apologize for not having it done the same day. Scheduled to come out on a 2nd day now since it was not completed correctly the first time! She also stated the bee hive was removed, which was not true it was left in the wall and my husband had removed it. The only reason that they are finishing both jobs is because I had called, but they did bill us prior to finishing the work, I will only have them out if we have termites in the next 6 years due to the lenght of time that the treatment is good for otherwise I do not want them stepping foot on my property.

Ma
Review №49

My experience with Preventive Pest Control has been awesome. The service is great, and the scorpions are gone. We tried spraying inside and outside our house with several different pesticides recommended for scorpions, but could never get them under control. After our first service they slowed down significantly, and now I havent seen a scorpion for months. I couldnt be happier, especially with our daughter crawling all over the house now. I highly recommend them if you have been struggling like we were.

ka
Review №50

The staff friendly. The salesmen who came to my house and sold me the deal were affable & straight forward enough. I was told I wouldnt need the tubes in my walls done as that is what I have in my house are the tubes pest control. WRONG! I have lived in this house for 6+ years and had another pest control until this year when I decided to go with Preventive because I was somewhat disappointed with my previous. Now, I have seen bugs, spiders & even scorpions in my house I have NEVER seen before. I cant get a handle on it..and with my previous pest control company, I NEVER had to be home because they didnt need to treat the inside and I never, EVER had the problems I am having now. I wouldnt recommend them. Sorry.

Mr
Review №51

Funny how after my comment others come on here to defend this company but are actually proving my point. These people do not have their things together!! How many customers have you had to double back on due to lack of service!? DONT WASTE YOUR TIME!These people do not have their things together. From the appointment schedulers to the tech they send out to your house. I had an appointment scheduled for a timeframe of 8am-12pm, mind you I took off work for this. 12:30 rolls by so I call in to find out whats going on and learn that my appointment was never scheduled for the time I requested. Thats not it though, I paid close to $400 for scorpion service and was told all of what would be included but when the guy gets here he puts dust in the attic and sprayed my yard...UMM...hello? Do you not put dust in my sockets? Treat my garage? Put the granules down? Him: Oh! I forgot!....YOU FORGOT YOU WERE AT WORK? I should not have to tell your guys to do their job or how to!!! I dont feel confident that I received what I paid for and I would not recommend them to anyone. Dont waste your money you will not get what you paid for!! I am so frustrated.

Ja
Review №52

I signed up for Preventive Pest Control service in 2002 and have always been happy with them. They not only serviced my house every other month which kept the insects away, but they got rid of a nasty pigeon problem on the roof. Most recently I had them come out to remove a bee hive on the side of the house. They were great and took care of the problem right away. The technicians they send out are always very friendly, professional, and knowledgeable. Definitely recommend them!

Gi
Review №53

The technician is very professional as well as personable. He answered my questions and is very polite, we hope we get the same technician every time!

Jo
Review №54

Termites were attacking my house until Preventive came out and took them out. It was super easy to set up an appointment that worked with my schedule and the technician that came out was very friendly as well. Its been over a year now and theyre still gone so Im feeling pretty good about Preventive.

An
Review №55

The person that comes to my house always does a good job. Thank you for taking care of our problems. Keith is great our family appreciate his service.

Re
Review №56

Love PP Control! They have met all our pest control needs. Highly recommend this company.

Fr
Review №57

Your technicians are knowledgeable and reliable. They come, get the job done, and continue on with their other calls. Always courteous and ask if I have any problems they need to address.

Ar
Review №58

Tech Tony was nice and professional. Had his slippers on when he entered my home i really liked that.

Da
Review №59

Thank you for all your hard work and coming for extra treatments when I needed it. I no longer had black widows and my 3 year old could play in the back yard with out me worrying. Thank You!

Pe
Review №60

Very happy with the service. Always professional and courteous. I highly recommend them.

Ci
Review №61

I love having Tony service my home. He does a thorough job and always handles the trouble areas. You are not permitted to move his route😊

Ib
Review №62

Great service, great value, and very responsive when I need questions answered or providing additional services. The employees are friendly, helpful and professional.

Jo
Review №63

Courteous, dependable service at a reasonable price. I’ve been a satisfied customer for years.

Jc
Review №64

Eric woods was very helpful and knowledgeable. Thank you for the top notch service. Quick and reliable

az
Review №65

Preventive always does an awesome job I never ever see bugs unless I skip a month in the summer

Da
Review №66

Ive been using Preventive Pest Control for 2 years now, very happy. Got rid of my Scorpion problem in both of my homes. If you plan on using Preventive Pest Control ask to have Terry spray your home. Terry is very complete and just a plain nice guy....Dan R.

De
Review №67

I have several techs before tony .....wasnt always happy. But once I got tony. I wont have anyone else. He is courteous careful matuculous and on time. I love tony and havevrefered other people to preventive and said make sure you get only tony. I have had tony probably two years or more. I love him and his service. Kutos

Sa
Review №68

Always professional, friendly. Very customer focused. Never see him without a smile.

Me
Review №69

We have been using this company for years now they really care about their customers. Customer service is always above and beyond. Tony Felton is amazing he always listens to what needs to be done and is always courteous and puts the booties on his shoes when he walks in. If youre looking for a great pest control company look no further!!!!

Je
Review №70

The service providers are very courteous and professional. They take time to provide information of what their service entailed. They also reminded that after 10 days if pests are back to call and they would come back without charge.

An
Review №71

My service from you has always been excellent. Preventive Pest has always gone above and beyond. I have always been happy with my service and if I had a problem you always would come back out to fix it.

Fr
Review №72

I have been using Preventive Pest Control for years. I always get great service from Tony Falcon. I would recommend them to anyone.

Ju
Review №73

The techs are very polite and professional. I like that if I have a problem between sprays they come out and take care of it. I like that the techs ask what kind of problems if any that I am having before they treat.

Va
Review №74

Weve been customers for several years and have had great service. Weve only needed indoor spraying a few times and when we needed help with termites you took care of the problem and came back when we had a problem with stragglers. I would definitely recommend you to family and friends.

ro
Review №75

They do good work and called ahead to let you know that their on the way, the office will work with you on scheduling and there very pleasant.

N
Review №76

Terry is a great representative of the company - very friendly, caring, and concerned about providing top notch professional service to exceed customer expectations. He is excellent and Preventive is a great customer oriented company too!

Da
Review №77

Their technicians are friendly and fast. I have nothing but good things to say about this company. I Highly recommend them for pest and weed control.

Wi
Review №78

Have been a customer 8 or 9 years its all good these people are excellent to deal with. Told neighbor this morning @ 745am they should use p/p/control.

Ga
Review №79

Preventive has lower pricing in comparison to their competitors but the quality of service was just as good or better. Im a former Terminix customer who decided to allow Preventative spray my home and I was pleasantly surprised which is why Terminix is my former company.

Kr
Review №80

Professional and effective! I appreciate their service! Tony is awesome!

Da
Review №81

Tony is always so genuinely interested in our home and any concerns we may have. He has come to our home now for 3-4 years. We look forward to his visits to service our needs..

Za
Review №82

Preventive pest solved my roach problem in the kitchen. Zack took the time too locate the proper areas too treat so that my family did not have too come into contact with any of the chemicals. All there workers are informative whenever I have a problem and know exactly how too treat the problems.Thank you preventive.

Co
Review №83

My service guy Tony was fantasic he was curtious and informative as all perventive service calls have been over my years of service with them.😀

Su
Review №84

Paid the initial fee of over $200 and did not notice any dead bugs. They came to service my house twice within a month and I seen no results! Scorpions and bugs all over my house as if no one had sprayed!

br
Review №85

If i could give a zero i would. So rude tried to push me in a contract. I kicked him to the curb.

Di
Review №86

I have used Preventive for almost 15 years and have always been satisfied with the service. The always call before coming so I can be ready for them and when I had problems with snakes, although they didnt handle that type of critter, they referred me to an excellent extermination company.

Ja
Review №87

He did a great job. Very polite

Ro
Review №88

Preventive Pest Control has great employees and they use great products.

J
Review №89

Always available, always consistent. No nonsense, always addresses the issues quickly, professionally and completely.

Jo
Review №90

Tony is the best bug guy I have ever had.

Ad
Review №91

Such quality and personality beyond reproach. Cheers mate!

Je
Review №92

Long time customer and Ive never had a problem

Vi
Review №93

I think you guys do a wonderful job and your customer service is top notch. I know this because, even though some minor issues arose, you handled them right away with the utmost concern for helping me.

Ja
Review №94

Was in AZ a couple years ago and used PPC and loved it!! After leaving and recently moving back to AZ, I was so happy to be back and using PPC again! They take care of all of my buggie needs!!Thank you!!!!

Ro
Review №95

My representative Tony has been to our home four times prior. Each and every time he has displayed a professional that is above and beyond everyone else from Preventive Pest Control.

Pe
Review №96

My future Employer.

Ro
Review №97

Pest control service provided by Preventive has been great. We only see the pests outside our home and theyre dead, nice!

Mi
Review №98

Incredibly responsive and particularly thorough. Outstanding.

Au
Review №99

Friendly and efficient service every time. Thanks for keeping the bugs away!

Ra
Review №100

Have been a customer of Preventive Pest Control for 10+ years and have never had a problem that a simple phone call has not been able to resolve. Customer service is awesome and technicians are friendly and respectful.

Information
7 Photos
100 Comments
4.6 Rating
  • Address:7615 N 75th Ave STE 103, Glendale, AZ 85303, United States
  • Site:http://www.preventivepestaz.com/
  • Phone:+1 623-516-2220
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
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