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Herbs Appliance Repair
5242 W Vía Camille, Glendale, AZ 85306, United States
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Herbs Appliance Repair

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Am
Review №1

Have used them twice now over the course of 3 years. Excellent service! Brian is very knowledgeable, nice and professional! Theyve assisted with everything from plumbing, electrical, removing exterior gates, cleaning and replacing tile grout. I would recommend them to anyone.

Ja
Review №2

In a world of uncertainty, it is a wonderful feeling that there is a company out there that is so Old School! What I mean is Herbs employee that came to our home was very kind, respectful an organized. He did a thorough check on the fridge an found something small that was the cause of the malfunction. He then explained all of our options and spoke to us as a old friend. This is a quality business. I was limited to 5 stars. Would have given them more!!

Da
Review №3

Brian has incredible energy and will work to get you the best solution. He wont push you to repair something if it doesnt make sense and will give you tips about taking care of your stuff.

Ch
Review №4

Absolutely wonderful people. They are so friendly and helpful. Ive recommended them to several people and they all love them.

Ch
Review №5

These guys do fantastic work! My ice machine went down a few weeks back and I called Brian at Herb’s Appliance and Repair. He was out the next day to fix it. He was on time and offered a fair price to get it fixed. Thank you Herb’s Appliance and Repair for making the whole process easy.

An
Review №6

The tech came to my door without a mask. No big deal I thought we are probably the first customers of the morning he probably has forgotten. After coming in and walking to my fridge and talking to me about the fridge I asked him if he had a mask or needed one. He said that he has asthma and couldn’t wear one. I didn’t want to argue but I told him my kids are in the bedroom and I would feel safer if he put a mask on. He continued to argue with me that he could die if he wore a mask because he couldn’t breath. He was talking on the phone the entire time as well with someone named Brian and relaying everything I was saying to him. He actually pulled out a blue mask he had and put it on. He advised that he would not be finishing the rest of the job only the fridge and I said that’s fine as long as you have the mask on. He was upset over it and started arguing with me over it. I told him there are people who don’t care about masks, he should go to them...and send someone who wants to wear a mask. I left the room to call the company and he left did not finish the job. He was very rude unprofessional and argumentative I find it completely absurd that any employee would speak to a customer the way that he did and argue with them the way that he did. I then called the company and got the receptionist who was not polite either and said yeah I heard his side of the story and I said can I speak to the manager and she said you can tell me, I said are you the manager she said no I said I would like to speak to the manager then she said he was out on a call and would have him call me back. Very rude as well. Then my husband called because he was super aggravated how both of them have treated me and amazingly the receptionist apologized to my husband for the way that the tech has treated me not to me but to my husband. This is absolutely unacceptable I would never use this company.

Ch
Review №7

From the scheduling to the work, everything was great, easy, and I would definitely recommend! Brian is friendly and helpful! Work was done promptly, and while doing so he even offered some very helpful advice on another couple of issues I was having!

Cl
Review №8

They are the BEST!! We had Brian over to fix our ice machine and it’s now grooving! Thank you for the excellent customer service!

No
Review №9

Installed my kitchen lights and installed my ceiling fan on a 20 ft ceiling

Ad
Review №10

Brian is the best!

Ri
Review №11

Fantastic!

Information
1 Photos
11 Comments
4.2 Rating
  • Address:5242 W Vía Camille, Glendale, AZ 85306, United States
  • Phone:+1 602-405-8345
Categories
  • Appliance repair service
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