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Big Tuna Web
2325 W Guadalupe Rd, Gilbert, AZ 85233, United States
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Co
Review №1

Alex was super helpful and responsive, Him and Charlie are the best! They created an amazing website for my small business. Some of the best customer service I’ve received.

Ro
Review №2

Our business was growing and we engaged Big Tuna to help us out and they helped us with a great website and did a great job with us for a few years. But that is not why I am sharing this review. When it came time for us to move on (we got a lot bigger and more complex), they made that process easy and even helped out with a technical issue a month or so after we had moved on - with the same great level of helpful service that had made us a happy customer while we were with them. I have recommended them a few times, and feel good about it every time.

Ju
Review №3

Great company to work with, currently developing a new business website. So far I have been very happy.

Gw
Review №4

The Big Tuna Team has always provided our business with exceptional service. They offer a full range of marketing services that has increased our company’s online exposure and resulted in increased productivity! I always receive special care and treatment on every phone call and email with Merrill Lawson, Director of Marketing Services. Merrill created a marketing strategy that works well for us and in our budget. If you have a problem, he will take the time to troubleshoot and has never charged me for that and is never too busy for my calls. He makes every product we use easy to navigate and understand. The website team is very responsive also. This is an American company that answers the phone in America. I highly recommend Big Tuna for your website and marketing needs for a high quality experience and real results. Gwen Smith

Ch
Review №5

We cant tell you how wonderful Big Tuna is. At first we werent sure if we should have Big Tuna re-do our Website for us. But we are so happy with it since having them tackle it and we have gotten a number of compliments on it since. Also we asked them to clean up a few of our other listings in various places and since Merrill in Marketing has done that for us, especially the Google listing we have gotten so much business we dont have enough time in the day to handle all of it. Which is the best news for us. Big Tunas team and especially Merrill in Marketing has been the best thing we have ever done!! Their Service, Professionalism, how fast they respond, No Contract, quality has been outstanding.... Thank you from all of us at Master Installers, Inc.!!

Da
Review №6

Big Tuna is in a word EXCELLENT!! They are so responsive, getting back to me (from an actual person here in the USA) sometimes within minutes of a request, and never more than an hour. They work so hard to get the detail I need for my webpage, and have just been a fabulous company to work with! I highly recommend Big Tuna Web to any business looking for a non-nonsense, fast, efficient, competent group to build and manage your website. Thank you so much for all you have done to help us! 5 Stars!

Ke
Review №7

Merrill and his team have taken great care of my compony over the years I am continually getting compliments on my website and it is consistently producing profit generating leads

Ba
Review №8

I LOVE Big Tuna. I have used them to produce 2 websites for me and have been pleased with their process and more importantly the responsiveness and professionalism of the entire team. They listen and build out what works. They have a process that allows you to change your site and always turn around changes quickly. I recommend them to anyone in need of a new website.

Kr
Review №9

Big Tuna is awesome! I cannot say enough good things about them after working with them this week. We launched a Wix website that faced some issues that we were not able to resolve on our end or with the customer service team at Wix. After a quick, frantic search, we got in touch with Kevin at Big Tuna who instantly put us at ease. He placed us on the schedule to transfer the website to their team for a redesign and re-launch under a very tight deadline. He was extremely responsive during the coordination of the transfer and it was a pleasure working with him initially. We were next put in touch with Alex to discuss the actual logistics and launch. Again, he was super helpful, super responsive and guided us through the process in expert fashion, keeping us up to date about the process. True to their word, the website was re-designed and re-launched under our crazy deadline and we could not be happier. Thank you all for making this work! We are extremely pleased with your services and would recommend them to anyone looking for a great website company.

Re
Review №10

We are so glad we joined Big Tuna. Merrill Lawson has taken his time to assist me with all my questions and has been patient and educated me on the part of the websites I am unfamiliar with. I truly appreciate his knowledge and willingness to take the time to explain things to me. Any questions or concern he has addressed in such a timely manner and we all are very impressed with him. Thank you Merrill for really proving what great customer service is all about!!!

Tr
Review №11

My experience with the Big Tuna team was nothing short of stellar from start to finish. Merrill was my first point of contact. He is very personable, knowledgeable, honest, and generous with his time. I liked that he freely gave me information without applying any sales pressure. Merrill is always responsive and patient when it comes to answering questions. I was then introduced to Kevin, who is incredibly friendly and helpful. I felt like he truly had my best interest at heart. Once the process of building my website began, I was in the best hands ever with Alex. I really like how Big Tuna takes the time to survey in detail what you like prior to starting the work. Alex listened to what I wanted and honored my requests. He was so diligent about keeping me updated on the process at each step that I didnt even have to think about checking in with him. Alex and the rest of the Big Tuna team built a beautiful website for me. It truly exceeds all my expectations and I couldnt be more thrilled. After Alex did his magic, Kevin was in touch again to take my website live and put on the finishing touches. Not only is Big Tunas work outstanding, the value cannot be beat. I didnt have to pay thousands of dollars or sign a scary contract. I recommend Big Tuna to everyone!

Ma
Review №12

We just switched from another company and it is like night and day. Big Tuna is so professional and responsive and is less expensive. I get inquiries every day from the website. I have heard great remarks from my colleagues about my new website. I highly recommend Big Tuna for your Website needs.

Le
Review №13

Thank you Merrill and Big Tuna!!! Not only are they a pleasure to work with, they really get the job done right. Its so worth it to have them behind the scenes of our internet presence. I see results!! Google is verifying those results as well.

Al
Review №14

I have had Big Tuna for only a short time they redid my companies websites and do all my internet needs and my business has increased by 1000% iam not exaggerating. They handle all of my Google ads and also they also do a chat with all my potential clients. I personally believe if you do not try this company you are doing yourself and your company a great disservice. Alan Cobham, President Centaur Horse Walker Corp

Je
Review №15

Big Tuna is fabulous! In the stress of starting a business it was nice to know that Big Tuna was taking care of my website. No worries. They were knowledgeable, flexible and responsive to my questions. They created a website that was better than I expected - its beautiful. Their followup marketing options are vast and awesome -they can be custom to fit my companies needs as we launch and grow. Thanks!

Pa
Review №16

I have been a customer with Big Tuna for 4 years. Recently, Merrill and the team at Big Tuna redesigned my website. The website is beautiful and flows easily. It has already increased my exposure!I highly recommend Merrill and his team at Big Tuna

Jo
Review №17

I highly recommend Big Tuna! For two years I put off updating our website because other designers didnt listen to what I wanted in a website. They kept repeating what THEY thought I needed. Kevin cold-called and rarely is that successful. When I explained what I needed, he listened and offered sound suggestions to our unique situation. The design process was painless. They did the heavy lifting and I filled in the blanks. They even took care of moving our account from our previous platform to the current one. My end result is exactly what we wanted, fairly priced and I didnt have to get an IT degree to understand what was offered. This is how business should be done.

As
Review №18

We just had Big Tuna complete a new website for our company and it was a great experience. The support was fantastic and they delivered on everything they promised. We are very happy with the website and now considering them for additional services. We recommend Big Tuna to others!

Ni
Review №19

Big Tuna set up my website almost 5 years ago. I’ve always received compliments on my website and I am just making changes to keep up with the times. I am even happier with my latest website update. I highly recommend Big Tuna!! - Colby Coe Construction Inc.

Sa
Review №20

These people have done an exceptional job of getting our business moving in the right direction. Thanks to Merrill and Big Tuna, more and more customers come to us than ever before because of their hard work and expert advise. Im not much for understanding how or what they do, but I know its working because of all the new customers that come to us every day.

Ro
Review №21

Outstanding Company. They have done wonders with my my site and continue to support with excellence.

Ca
Review №22

Merrill D. Lawson has been so helpful in making sure we take full advantage of our Big Tuna website. And with just one suggestion from him we saw an increase in lead traffic in a couple days time

Ch
Review №23

We were referred to BIg Tuna by our accountant who had nothing but great things to say. We have worked with several companies prior and really didnt see a whole lot of improvements to our digital presence yet we somehow paid a lot of money on a monthly basis for not so great results. After two weeks of Big Tuna launching our site, we made it to the front page of our google maps. We are already seeing positive results and we havent even made our first monthly payment to them. Their pricing is half of what we were paying with the other companies and yet we are getting more services in our package. I wished I would of started with them from the beginning cause then I would have even more presence on the web and simultaneously would have saved thousands of dollars. Thank you Merrill and Alex for your professional support. You have undersold and overachieved and we will recommend you guys to everyone.

Vi
Review №24

Big Tuna did an outstanding job building our website. Not only is it beautiful, but it is perfect for our industry. The next step was getting our customer base to the web site and that is where Merrill Lawson came in. He went through all of the search engines and cleaned things up for us. We moved 5 years ago yet we still had customers being taken to the old address. Our company name was misspelled or completely incorrect in some places. It was a complete mess and we were all over the place. Merrill worked his miracle and now we are making sales and growing our customer base through our webpage. We can see the results and its working!

Ro
Review №25

Charlie and his team did a fantastic job despite some hurdles created by me. They were a pleasure to work and I really appreciate the extra effort they put in to developing my corporate website. I highly recommend them!

Br
Review №26

You guys have been great to work with throughout the whole process of building our website. Everything we asked for was completed, down to the smallest of details. Your team ( Kevin, Alex and Merrill) was so easy to work with and explained everything for those of us who are not that great in the tech department. Anytime we had questions or revisions they were taken care of with quick response times. We never felt like we were left hanging with unanswered questions or emails. We look forward to a continued business relationship with you and thanks again for the great website!!

Ka
Review №27

Great timely and honest service. Could have not asked for a better experience.With my limited knowledge everything was very clear and easy to work with. Looking forward to growing our webpage in the coming years and would not have anyone else help us with that.Highly recommended for those who want everything taken care of.

Do
Review №28

Thank you Merrill for all your help! Im new to managing social media and have had many questions, Merrill has been very patient with me and takes the time out to answer and assist on all my inquiries. Thank you again Merrill :)

An
Review №29

I’m writing this review because I couldn’t be happier with the service I’m getting from Merrill, Kevin.and.Alex. At Big Tuna I’ve searched the web day and night to find a company that can make an awesome website, and take care of my SEO marketing. For a start up company.They are very affordable. Where other companies wanted thousands of dollars for the same service. There response time to getting back to me via email or phone calls are exceptional. Thank you team Tuna.

fr
Review №30

Nothing but good things to say about Big Tuna! Superlative customer support team is highly responsive to our medical practice website needs. Highly recommended! 5*****

Ed
Review №31

Andrew and Stephan support representatives were great helping me setup my company email. Very knowledgeable and customer oriented. Thank you Big Tuna!

Ti
Review №32

Big Tuna Web is great! After our new website was launched we have had a definitely increase in our web site traffic. I have more than recovered the cost for the web site design. I am very happy with their web site service.4 years and 2 new web sites later still using Big Tuna for my web site design and hosting. They are still a great team to work with and keep our website on the cutting edge of technology. They are always easy to work with and very responsive to our request. I would highly recommend them to anyone who needs a new website.

Da
Review №33

We needed to improve the appearance and function of our old self-made website. We selected Big Tuna to help us build a new site. Im a novice at this, but your team was very patient, and each step was actually quite easy. Were VERY happy with how everything turned out!!Great job at Big Tuna, and great choice of Web designers on our part!

An
Review №34

These folks are fantastic Iv been working with BigTuna for about threes years. I have 2 different company website listed with them. They are prompt, friendly and knowledgeable. Merrill Lawson is always quick to help with advise and marketing strategy.

Ja
Review №35

Merrill is awesome! every time I need help with anything involving our company website or google he is always stayed committed until Iam out of questions or concerns! Makes me feel like a valued customer!

Mi
Review №36

Big Tuna is outstanding. I needed a new look and functionality for my website. Bid Tuna from start to end did not disappoint me. They have great customer service. It was refreshing to work with a company that really wants to do the best for its customers. I love my new website and have already received positive comments on its new look.

To
Review №37

These guys are great! Ive been a customer of Big Tunas for over 3 years and they continue to impress me. They get things done quickly and very cost effectively.

Me
Review №38

Everything went perfect with our website building process. Very quick response time and any concerns or questions were answered fast. We were unfamiliar with the process and it was so nice working with you! Big Tuna explained everything so that we could understand. We are super happy with our website!Thanks again from D & M Sign Group!

Mo
Review №39

Absolutely reach out to Big Tuna for your website. Started with basic web (done internally). Big Tuna took our basic data and generated a professional look. The process by the way was so simple, the Coordination Team (Eric) was extremely helpful. We are located in NM and Eric is in IL. The time zone and miles difference mattered zero. Communication and direction was excellent. Thank you Big Tuna.

Tu
Review №40

The entire team at Big Tuna are absolutely amazing! The support, guidance, and innovation this company offers puts them in the top tier of web designing. I am completely satisfied with the high level of concierge service I received from the beginning to the end of my project. The feedback I have receive on my website confirms this is a great company. Im often asked if my website was developed by a firm in Silicon Valley because of the design, layout, and content, this is a true testament to the outstanding work of Big Tuna. I am overwhelmingly thrilled with my website. Thank you, Big Tuna!

Sa
Review №41

I would like to thank the whole team at Big Tuna for making my experience so pleasant. When I was tasked with re-doing the website I was completely overwhelmed. But with the help from Alex and the team they made this experience so manageable. I really enjoyed working with Big Tuna. I can say everyone I worked with on this project is very helpful and have a lot of patient. Which made this journey creating the website so pleasant. Special thank you to Alex.Thanks

BE
Review №42

The process for building our company website was very easy and Big Tuna was very responsive to all of our questions. We had a domain and email addresses coming in, and were unsure if we would have to start all over with a new web address. That was not the case at all. Big Tuna was able to use our existing info and now they manage all of the renewals and technical parts that I just simply dont have time to handle. We are extremely happy with our website.

As
Review №43

When it came to re-doing my website I was completely overwhelmed by the task. There were so many things my site was lacking but Charlie and his amazing team took what I had on my old site, polished it up, and turned it into something that finally began to generate leads! Josh is a wonderful staff member who has a ton of patience when it comes to helping clients understand the best ways to work with their site and save time while doing it. SEO, marketing strategies, templates, they are great at what they do. Money well spent and highly recommended!

Ma
Review №44

Big Tuna gave an excellent upgrade to my existing website. I love the new design and they made the transition to them so easy. They are always there to answer questions and usually have the answers before I even ask them.Great design team and support staff.

ri
Review №45

We recently ask the folks at Big Tuna to design a new web site for our small fence company due to our unhappiness with our previous site and provider. Big Tuna was very professional, friendly and accommodating to all our wishes. We are all more then happy with our new site and strongly recommend to all Big Tuna. We are thrilled to have become a part of the Big Tuna family! Thank you all for making the process hassle free! Rick Berg (GM) @ Majestic Fence Co., Howell NJ

Jo
Review №46

Big Tuna has done an exceptional job in bringing my vision to life. Eric and his team have been very easy to work with and very responsive. What is so cool is that, through the concepts Ive submitted, they have been able to get inside my head and create a website that reflects exactly the feel Im trying to communicate.This website will deliver a very professional image for m,y company.Thanks!

Pa
Review №47

Big Tuna has done amazing work developing and redeveloping our non-profit websites at a very affordable cost. Im so impressed with the outstanding quality of service and attention to detail they deliver every time. We tell them what we want, and they deliver every time with utmost precision and professionalism. They even provide unique bells and whistles that make our websites stand-out above the rest with interesting details we could have never thought of. Thats why they are the professionals why we solicit their services.Big Tuna recently developed a website for our new business venture and Im just blown away at how quickly and accurately they performed their work. We are completely satisfied with them being our website developers and with the precision, they perform while maintaining them. They provide immediate attention to every need we have. We had an incorrect link connected to our donate button (on our part and not theirs) and as soon as I brought it to their attention they resolved it immediately, lightning-fast. We had another instance on the new website where we provided an incorrect form that rendered our career page inoperable. Again, we brought it to their attention and they immediately corrected the situation. Thats very important to us because both instances would have caused us a loss in income and potential new hires if the fix was delayed. YOU CAN COUNT ON BIG TUNA TO PROVIDE FAST, RELIABLE, AND PROFESSIONAL CUSTOMER SERVICE EVERY TIME!Im taking my time with this review because we, at CKAR, have a great deal of confidence in Big Tuna and we have no problem telling the world about this company. Thats how it is when you receive exceedingly outstanding customer service; you dont mind sharing it.So, if you are seeking a webmaster who has outstanding customer service, is professional and delivers a very high-quality product, I highly recommend Big Tuna. You will never be disappointed!Jeanette Mitchell,Communications Specialist, CKAR

To
Review №48

BTW is a joy to work with. They are responsive and creative. As a small business employee, I wear multiple hats, so oftentimes, weeks would pass before I was able to provide information to BTW. Not once did they appear frustrated or inpatient. They are professional which is the reason that I not only had them to create 1, but 2 websites for my firm. Im sure that more are to come. Job well done!

Er
Review №49

The Big Tuna team created a beautifully designed website for my company! From the content to the layout of each page, everything was well crafted! I would definitely recommending Big Tuna to anyone whos looking to have a professional and modern website. Working with Big Tuna was also easy and were prompt with their responses.

Me
Review №50

The folks answering the phone, and Alex in particular, seemed really interested in my questions and concerns. They made me feel like I was an important customer. They did everything the way I asked (even when that turned out to be wrong and needed to be done again) and when I trusted the process it worked great. And they made it happen on my deadline without any qualms or suggestions that it couldnt be done. I appreciated their time and effort and really dont have any suggestions because for me, everything was really done right. I thanked them in emails and on the phone through the process, but please thank them all again!

RI
Review №51

One of best decisions I have ever made was to have BigTuna take over my website. They are very responsive and they know their job. Thank you BigTuna.

Do
Review №52

As a new company recently purchased and in the middle of moving, a new website was critical, but there was no one with the time to focus on it. Big Tuna took the initiative, did the research and with little guidance, put together our first working model. From there it was easy to edit and refine. It would never have happened without Big Tuna being proactive. The site is attractive, professional and provides the information we need to get to our potential clients and employees. Oh yes - and the price was something even Charlie Tuna would love!

Ka
Review №53

Eric at Big Tuna helped me create my website from scratch. He and his design team were extremely professional, and were very patient while I made decisions about what to include, and where. I am now working with Merrill and his team to refine my social media to provide maximum exposure to my new business website. Their pricing is very reasonable, and I would definitely recommend them to anyone starting a new business and needing help with a website.

Sa
Review №54

Working with Big Tuna and our Web Specialist, Colin Hope, to create a new website was an outstanding experience. Colin helped us translate our vision into a website that reflects the culture and objectives of our professional practice. He was consistently helpful – answering all questions with patience and expertise. Colin’s suggestions, skill, and willingness to review and edit text and graphics led to an optimal result. It was our good fortune to work with a consummate professional.

Cu
Review №55

These guys did a complete redesign on our companys two websites. I thought the process went very well and was very accommodating of my widely varying schedule. Thanks for a great job. Would highly recommend Big Tuna for your website design needs.

Ky
Review №56

Big Tuna has worked with us personally to ensure our website presence is exactly what we want. They are very thorough and are fun to work with! With us being a small to mid-sized business, it great to see companies that treat us like we are one of their biggest clients. Excellent work!

Do
Review №57

I did not know what to expect when we started working with Big Tuna on the redesign of our website, but I was pleasantly surprised. They were extremely professional and delivered above and beyond what I envisioned. I would recommend Big Tuna to any business, and especially small businesses needing a well done, professional website.

je
Review №58

THIS COMPANY HAS MORE THAN EXCEEDED OUR EXPECTATIONS!BRAVO!!!! ASK FOR MERRILL LAWSON!!!

Aa
Review №59

Merrill Lawson and the Big Tuna team have done a great job of providing development services, SEO, PPC management. We received our first big job from a customer that found us online. We are looking forward to many more like this.

Ju
Review №60

I want to say thank you very much to the Designer, James for making this AWESOME website!!! Our customers love the color, its functionality and pictures. We are so happy and excited to have worked with Big Tuna Web. We have had great feedback and we wanted to let you know.Thank youCEO/Operations Manager

Wi
Review №61

I would like to personally give a review for Big Tuna Website Design services. They all did a wonderful job from the beginning to end of my website development process. Alex kept communication and an open dialogue throughout the process addressing any issues or changes needed with his team. The team then in turn implemented all requested changes within 24 to 48 hrs. I would recommend this company to anyone looking for cost efficient but great website design with exceptional customer service throughout the process.

Co
Review №62

BigTuna is one of the most responsive and customer service minded Marketing teams Ive ever encountered. Specifically, Merrill is a ROCK STAR! He always bends over backwards to respond to my questions in a thorough and timely manner! He always takes the time to address my concerns and never makes me feel like Im being a bother (even though I know Im driving him crazy with all my calls and emails!) Based on his performance alone, Id recommend BigTuna to everyone! If youre on the fence, give this stellar team a try! I dont think youll be disappointed.Thanks for everything, BigTuna! - Veenhuizen Painting

Ch
Review №63

I so much have appreciated the clear and very helpful information about this whole process of web site development. As a counselor, this is certainly far from my field of expertise, and their good listening skills and easy to understand answers, along with the clearly outlined process, is the answer I have been looking for! In my experience, it is a wonderful surprise to find such great customer service and I am excited and looking forward to working with your team, which replaces the usual dread when having to face this whole process!!

ca
Review №64

Great Company ben with the 5+ yrs alway happy to help!

Ja
Review №65

Would not use these people. Not a good experience.

fr
Review №66

This was our first time using a company to design our website and it was a great experience. The team at Big Tuna was responsive to our requests and many changes, and everything was completed much faster than anticipated. Thank you!!

Ja
Review №67

Big Tuna is such a great company to work with! I have used them on several projects and the support team does a great job keeping me in the loop of the status of my new website. I will for sure be doing business with them again! Thank you Big Tuna Team!

Cr
Review №68

Big Tuna was GREAT to work with on the build of our new website! We have used them for years and in the transition of our rebrand we decided to completely start over! The maintenance they provide along the way is perfect and is not constant inappropriate phone calls to upsell your website. What a great decision and we love the outcome and the updated modern look. I have had a few different companys build websites along the years for companys I have managed and was surprised at the low cost in comparison to other providers. Dont even bother searching around just make the call.

Br
Review №69

Big Tuna Web has it going on! They make it easy to get started, they do remarkable work and their service is affordable. I have referred clients to them and continue to work on projects with them. If youre looking for a pain-free experience to build a website definitely consider Big Tuna Web.

De
Review №70

The entire process was seamless and extremely easy for the client. The best part was Big Tuna offered suggestions/recommendations and didnt just reproduce the copy I submitted. Great added value. Ive had nothing but high praise for the new site. Thank you! I would like to see you offer SEO services. Thats the only missing link for my business.

De
Review №71

Couldn’t go one more minute without thanking the amazing team at Big Tuna! I had a big hot mess! One company created a super expensive clumsy website, another company hosted, and yet another company managed my email. I never knew who to call and certainly didn’t enjoy calling any of them.Then Big Tuna came to the rescue and pulled it all together. They amazingly updated my existing website, created a new website for my husband‘s company and is now working on a third website for my public speaking. All at a price I could afford. All other quotes I received were so far out of the ballpark I couldn’t even consider updating my online presence.When I first started working with them I thought I was quite frankly ‘gonna get what I paid for’, low-cost/low class. I couldn’t have been more wrong. Both of my websites are beautiful and highly operational and I have no doubt the third will be just as good.In addition, Merrill Lawson is a ROCKSTAR! He has patiently walk me through numerous projects this little pea brain could never understand.I can recommend Big Tuna and this amazing team of creative geniuses without reservation!Many Blessings,Debbie Boatright

Pa
Review №72

Big Tuna helped us rebuild our website & they were fabulous. They worked with any changes I wanted to make and had them completed almost immediately. Very helpful with training for using WordPress, and with ideas for other places to post to boost our rankings. Charlie & Alex are great!

Al
Review №73

I had a great experience. I loved how professional and polite you were. We are very satisfied and we are definitely referring to friends and family!

Ro
Review №74

What can I say about Big Tuna Web? Adaptive...Flexible...Responsive!!! I honestly can not say enough great things about them. Alex and his team did a phenomenal job on my website! It was done just in time for a large conference recently and it was a huge hit! Even the large companies are shaking their head at how their websites pale in comparison to mine and they paid tons more! I have referred Big Tuna to other small business owners and they are using them Thanks Brandon, Eric and of course Alex!Best Regards - Robin

Sa
Review №75

Big Tuna has really helped me get my business web site needs off the ground and running. They have been exceptional to work with and always extremely responsive. Most recently Colin Hope was exceptional in helping me navigate some changed that to me (the webpage illiterate) were completely overwhelming. He handled my issues with ease with great customer service.

Jo
Review №76

We are a small business and it this was our first experience with using a company to build a website for us. We were not looking forward to it because we had heard some awful stories from other business owners about their experiences. Right from the start Big Tuna listened to exactly what we wanted and thought about who we were when they made our site! The communications were always timely and to the point! If you are in search of an exceptional company that follows through and works to make sure you have everything you want and need... Big Tuna is for you! Thanks to the team that worked with us for making this such an awesome experience!Josee & MicheleAAID, Inc.

El
Review №77

Eric and the Big Tuna Web team were an absolute pleasure to work with on my website refresh project! Very professional. Love the results. I will be using Big Tuna Web to design my second website.

Th
Review №78

Big Tuna is awesome! Everything I have ever requested or needed help with...they have always been there 100%. As long as they are in business, I will not be using or recommending anyone else.

De
Review №79

Excellent customer service and turn around. Had my site up in under a month. They were very prompt to respond to my questions. I recommend them to all my acquaintances.

Da
Review №80

Our business marketing has been enhanced , after having Big Tuna design two web sites for us.The search engine results from the professional mobile friendly sites are giving our business a needed boost that our old sites could not produce. We look forward to having Big Tuna design two more sites very soon. The staff has met all our needs in a timely manner over the last few months. Dave and Tracey FairbrotherLil Rhody Miracle Maids & Lil Rhody Quick-Dry

Ka
Review №81

Fantastic company to have design your web site. Having already been burned by two previous web building companies I was ready to give up, then I found big tuna. Great customer service throughout the entire process. The designers waited patiently while our business was interrupted by Hurricane Irma. Once we were ready to move forward they were on it.Fantastic communication through the whole project. Prompt return of phone calls and emails, answering every questions I had. They took my ideas and built on them, incorporated pictures and videos, plus the verbiage described our business to a T.I wholeheartedly recommend bigtuna to any company looking for a high quality website.

Pa
Review №82

Great team! Big Tuna Web was a great help with a recent project. Thanks team for staying on top of everything and keeping us happy.

J
Review №83

They claimed they talked to me last January about web design, my office was closed and phone disconnected. What a joke. Unfortunately many companies use this marketing tactic, claiming they spoke with you months ago when in reality it is just a come on. Good thing they have so many satisfied customers to keep them busy.

Cy
Review №84

Big Tuna was GREAT! Patient, creative, and knowledgeable of what a company needs for a complete website. Really enjoyed working with them on a project that went so smoothly.

St
Review №85

If I could give this company 0 stars I would. I called this company to have my current website rebuilt for my company. They were recommended to me by a colleague for whom they did a website for. I thought they did a great job for my colleague so I decided to call them. The rep I spoke with was very nice and helpful. I asked him a lot of questions just to get an idea of what the capabilities of the company were and found out that was a bad idea. I had a couple of projects in mind that I wanted done and explained that my current project would be very simple and that the more difficult projects would be down the road. The rep said I would receive a proposal for my website rebuild via email that I can review and submit back to them to start the project. Instead, he emailed me back saying that they would not be doing my website for me due to the complexity of what I am requesting. I wrote back to explain that I only needed a simple website done currently and that the complex questions were for future projects and to get an idea of what they can do. My email was disregarded and he would not give me a straight answer of why they were declining service to me. When I tried calling the company they dodged my calls and would only respond via email. I could not get a straight answer out of the rep and I was very disappointed in the manner that Big Tuna goes about turning down a customer. It seems that if you have basic knowledge of how a website is created and SEO they do not want to work with you at all. Horrible business practice and very unprofessional. I am part of a national network and was going to give them large exposure upon the completion of my website. Instead they chose to treat me like garbage without even a basic explanation.

Fr
Review №86

Big Tuna Web are a great team!!! Freddie and I are very happy with the awesome service we receive and quick response to any questions regarding our website. Great Team!!

Mi
Review №87

We worked with Brandon & Colin, but i assure there are more folks that helped in our project. One word for the entire project: AWESOME!!Went have a fantastic website and the support and understanding of the BIGTUNA group has been nothing but a pleasure for us. These folks know what they are doing!!We will stick with them long term without hesitation and highly recommend them to anyone or company that want to make sure things are done in the proper way in very timely fashion.10 Stars!!Michael CCEOIABS Inc.

Mi
Review №88

Big Tuna Web recently finished my company’s second website. As a property manager I need to target a large region, yet specifically on the town and bordering towns of each complex. They were able to not only create a website about my company, but also for each complex at a very affordable cost. Potential tenants and clients have been contacting me at a much higher rate since my initial website has been up and running on the internet. I’ll be happy to see the results of my next project.

Ch
Review №89

I had a great experience working with Big Tuna Web. From start to finish, they were professional and helpful in designing a new website for my organization. Im very glad we chose to work with them as they gave us a quality, well-designed, clean, and professional looking website at a lower cost than the other companies we were looking at.

Li
Review №90

I would like to thank the whole team at Big Tuna for making my experience so painless. I had been putting off updating our website for a year because I was not looking forward to the process and cost, Big Tuna made the process so great and the price is amazing. I would highly recommend them and look forward to a long relationship with them. Thanks again Alison, Kevin and Charlie and all of you behind the scenes! Liza Divito - Dan Karcher Construction

Ji
Review №91

Big Tuna did a great job with our company website. Their service was prompt and they handled all questions and concerns in a professional manner.

Me
Review №92

Our company, Expand Inc, has been with BigTuna for a good while. Recently, we decided to completely redesign our site and to top it off, we needed it within a very short time frame for a Home Show we were going to be in. BigTuna was so helpful, kind and got everything we needed done in the tight Time frame we needed it in. And to top it off, the website was BEAUTIFUL. They did everything I asked to the smallest detail. Every time I reach out for a question or a change for the website they get back to me quickly and fix whatever I need and respond to me just as quickly. My entire experience has been wonderful with them. Especially for someone who knows NOTHING about designing a site. They made the experience painless. We love BigTuna!

Ja
Review №93

Very easy to work with, no hassle and extremely fast! Thanks guys you did a fantastic job!

Ja
Review №94

After complete frustration and many dollars with web companys that did a professional service but bore zero inquiries the people at Big Tuna understood in lay mans language what was needed and in short time had my web site online and much easier to watch and manage. Thank you Eric and your Coordination Team! EZ Door Opener

Ke
Review №95

I work here. Excellent websites and awesome staff!

st
Review №96

Great people lots of help thanks

El
Review №97

My small business has worked with Big Tuna for approximately 18 months now. Our experience with the Big Tuna team has been excellent from original website development, to monthly hosting and maintenance and now website updates. In fact, we just completed a major overhaul of our website to enhance our Google PPC Adwords Campaign performance. I thought the changes would take Big Tuna forever, but Charlie Gurtler and the Big Tuna Web Support team finished our changes perfectly in less than a week. I could not be happier with their service. Big Tuna is a truly professional organization that I would recommend to any small business owner that needs assistance with web development, hosting and maintenance. Big Tuna is an honest company, their prices are fair and reasonable and their service is excellent. I highly recommend the Big Tuna team. Elaine Richardson, Cabinet Solutions, St. Louis, Missouri

Ro
Review №98

Kevin, Brandon and Eric at Big Tuna are awesome to work with! We are a small company with 2 websites. We needed a lot of changes made on both sites. Also needed the websites to be more compatible with smart phones. It took about a month to get both websites completed. I loved the way they clearly told us each step of revising our websites and about how long it would take them. Eric is one patient dude! Im an RN - NOT a computer expert! I gave him all kinds of suggestions and additions to our web pages. He made most of the changes and then very nicely told me why some of my ideas wouldnt work. It made perfect sense after he explained it to me. Thats why we hired Big Tuna because Roger and I didnt have the wisdom to do it ourselves. They do. They ROCK!Ive e-mailed several additions to our websites during the past couple months and they generally get it added the same day or at the latest the next day. They follow up with an e-mail letting us know that theyve completed the work. We love how the reasonable monthly fee covers web hosting as well as renewing our domain names.Our biggest concern is staying on the lst page of search engines. We have a very competitive business and it seemed like our competitors were always listed ahead of us. I checked today and both websites are on the lst page of Google and Yahoo. And for the lst time EVER we were listed one notch above one of our main competitors! Yay! Big Tuna!Written by Rogers wife - Mary Jane

Ka
Review №99

Excellent website design, excellent service!! Well worth the $$!

Information
72 Photos
99 Comments
4.9 Rating
  • Address:2325 W Guadalupe Rd, Gilbert, AZ 85233, United States
  • Site:https://bigtuna.com/
  • Phone:+1 480-630-1680
Categories
  • Internet marketing service
  • Website designer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online appointments:Yes
  • On-site services:No
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