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Troy Mauser Allstate Insurance
633 E Ray Rd STE 102, Gilbert, AZ 85296, United States
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yv
Review №1

I spoke with Amber Taylor recently because I got a new car. Her service was exceptional, and she has a great amount of knowledge about insurance policies. I highly recommend speaking with her if you need anything or if you have any questions.

Cr
Review №2

It’s been great! Good customer service, communication and support. Competitive pricing too!

Pa
Review №3

Staff is super nice, (when they answer the phone) emails a bit longer wait rates seem fair THE ROADSIDE ASSITANCE IS NOT TO BE TRUSTED. had a couple occasions when they did not show or they made me wait for several hours even over night (had to uber home) stranding my car for a simple tire change and when tried to contact Troy he did not respond till 4 days later after emailing me just a few hours prior. At least they do a good job covering accidents. This is just one VERY important part of Car Insurance that should be a strong are unfortunately for Allstate their Roadside assistance sucks.

Va
Review №4

The girl i talked to said she cancled my plan because she did something wrong but i called friday and it was still on so i talked to another person and they were supposed to cancel it, still on so i have to call monday AGAIN to tell them to cancel so i can get my money back. I dont recommend this insurance at al.

Da
Review №5

We bought a car in November and the car dealer said if I called these guys for an insurance quote, I would get $500 for a promotion they were participating in even if I didnt convert my auto insurance over to them.  I did call and they werent able to beat my auto insurance, but I did convert one of my properties to them.  After several months of not seeing a check for the $500, I called to inquire about it.  Ron, who works for Troy said he forgot to file the paperwork and it was still sitting on his desk three months later.  He filed the paperwork but it was beyond the date to get the $500 deal.  Ron said it was all his fault but couldnt do anything to make it right.  I tried to transfer to a different Allstate agent but was told that even if I did, Troy would still get the commission because he was who got me to sign up.  So, Troy gets a commission and Im out $500.  I tried several times to contact Troy but no follow up. Being in business myself, if I make a mistake, I will make it right.  Needless to say, although I love Allstate, we will be looking for another insurance company.

To
Review №6

Always a pleasant, hassle free experience. The Troy Mauser team goes above and beyond.

Jo
Review №7

We switched to Allstate with Troy for our auto insurance, home and business as well. Troy keeps us informed on discounts and updates and is quick to communicate if you have questions. We are saving a bunch of money by him being on top of all the different policys. Highly recommend calling him and seeing how he can save you and your family money.

Nu
Review №8

Troy is absolutely fantastic! I have had my auto insurance for multiple vehicles for a few years now & his quotes consistently beats other companies. I recently purchased a new home & once again Troy got me the best rate out there, even my lenders jaw dropped. Thank you Troy for all you do for us!!! ~NuNu & Shane

Ja
Review №9

Troy and his staff found a way to get me maximum coverage at the lowest cost. They are friendly and always willing to help. I highly recommend them to anyone looking for quality insurance.

Ro
Review №10

I had an easy and great experience with Troy and his team at Allstate and would definitely recommend them as a reliable and trustworthyGroup

Ka
Review №11

We switched to Allstate with Troy for our auto insurance earlier this year and feel well taken care of! Troy keeps us informed on discounts and updates and is quick to communicate if you have questions. We are now in the process of switching over our home insurance policy as well - and saving a good chunk of money!

Br
Review №12

Its so nice to have an agent you can get to know. They answer their phones and are very detailed in explaining coverage. Its great to get this level of service!

Ch
Review №13

Awesome agent.

LE
Review №14

Excellent customer service and most expeditious in communicating with clients and very thorough in all the details, is my candid opinion of this agency. A real refreshing experience in relation to most others in todays climate in the common business arena.

Ri
Review №15

Troy Mauser Allstate Agency were informative, helpful, prompt and always available while we transitioned insurance policies with our cars and houses.

Information
6 Photos
15 Comments
4.3 Rating
  • Address:633 E Ray Rd STE 102, Gilbert, AZ 85296, United States
  • Site:https://agents.allstate.com/troy-mauser-gilbert-az.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 480-503-2656
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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