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Greg McAlpin - State Farm Insurance Agent
3885 S Val Vista Dr Ste 101, Gilbert, AZ 85297, United States
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Ma
Review №1

I switched over to State Farm last year and havent been happier. They lowered my car insurance rates for me and my family and the Drive Safe & Save program has saved us even more money. The staff is very courteous and professional and bends over backwards to help you out and I wouldnt go anywhere else.

Dw
Review №2

Bee Willis is the best insurance agent I have ever delt with. She is super friendly, extremely knowledgeable. She helped me get exactly what I wanted with my life, car and renters insurance. She made it work all within my budget. I highly recommend asking for her when you call!

RA
Review №3

Belinda made it a painless process. Been with State Farm for about 20 years, this office is the best. Seamless and professional. State Farm customer for life.

Kh
Review №4

Belinda is stellar!!! She goes above and beyond to reach out and follows up on my inquiries with immediate responses. She does not push and make me feel like I need to buy her products. I recommend Belinda and Greg without hesitation to anyone who wants fair and transparency products.

Ti
Review №5

I have been a State Farm customer for 20yrs., and in all those years I dealt with great agents. But Im reading this review, because this is the 1st agent that I have to say is the worst. Now a days customer service is everything and when you pay for insurance; which is not cheap, you only ask for good customer service. Greg McAplin not only lacks that, but so does his employees. When requesting my Notary bond, he didnt even know how to complete the form properly. He doesnt realize he messes with his customers lively hood. I didnt have my notary for work or personal. Waited 4 weeks for my bond just to have it completed incorrectly. This is now a 3 month delay. THis is not the customer service I paid for. There are so many other agents, I guess its time to test the waters and see if i can find an agent that still believes in customer service.Think twice about signing up with Gregs office.........

mi
Review №6

Great experience seemless, professional, and straight forward. Great rates as well. Thank you so much to Bee she is amazing.

Al
Review №7

Bee Willis was great. She’s very helpful, informative, and made setting up all our household insurance plans a seamless process.

JO
Review №8

Belinda is always a pleasure to work with and State Farm as a whole continues to be the best value and service of any insurance company Ive ever used. Keep up the great work!

Sh
Review №9

Sara and Greg are top-notch! We have used State Farm for years and when our agent retired, we were transferred to Greg and his team. Shortly after, we bought a new home. Sara helped us get a great renter’s policy in place and set up insurance on our new home. It was easy, seamless, and best of all, beat all the prices out there (and buying a new home, we received a ton of quotes). State Farm, Greg and Sara will always have our vote.

es
Review №10

My State Farm agent Belinda willis is very efficient and helpful with any changes I had to make to my insurance policy.

Ka
Review №11

Greg and his team were great to work with, they were readily available and able to answer all of my questions about my insurance. They were quick to respond and get back to me and make sure all of my needs were met. I appreciate Gregs office and would recommend reaching out to them.

Ni
Review №12

Belinda at the office is top-notch! Shes personable, professional, and consistant in communication and effort. I was transferred here from another office, but I gotta say, Im very happy with the office.

Cy
Review №13

I had some very odd requests for my business policy. Bea really helped me get everything settled. Amazing agents at this office

Br
Review №14

Professional and so helpful. By far the best rate we had been offered. Couldnt be happier!

Li
Review №15

My husband and I are buying our first home and Sara was fantastic. She really put us at ease that we have chosen the perfect coverage.

Ta
Review №16

I give this office 5 start because of how effectively they communicate. They always answer the phone and Bee is so sweet and professional on the phone. Its nice to have a friendly person who truly is genuine about their clients concerns. State Farm is a great company, but its the agency that really makes the difference.

Mi
Review №17

Sara was fantastic to work with. Super informative, helpful, and professional. Explained everything to me to help me be a more informed consumer, and made everything effortless.

Ni
Review №18

We are very happy with State Farm. Me and my fiancé are closing on an insurance deal with the amazing and professional help of Sara Boyce. She showed us how much more coverage we can get with State Farm then we were with our insurance. And at a way better price.Thanks Sara!

Da
Review №19

Sara was fantastic. She helped me get my first policy ever and I feel confident with the company. Great value for a fair price. Couldn’t ask for more.

Je
Review №20

Bee was amazing and very friendly!! I am very happy with the service and my policies!!

Ro
Review №21

Sara was a pleasure to work with! She was very knowledgeable and helped my husband and I switch over to State Farm with ease. We now have better coverage at an amazing rate. Thank you Sara for all your help!

Ka
Review №22

I was shopping around for renters insurance and got a quote online from State Farm. Immediately after getting my quote, Sara Boyce-Matthews reached out to me via email to let me know I could save money from even that quote online! We emailed back & forth and she was responsive and helpful but did not constantly check in when I hadnt responded right away. I have been very happy with my experience so far!

Ju
Review №23

I cannot thank Sara enough for all that she did for me. It was easily the most painless experience switching over from another company to State Farm. She explained all of the benefits of stuff that I had skipped before and how important (and inexpensive) those options really were. 10 out of 10, would recommend.

De
Review №24

Bee is a superstar! Thank you so much for setting me up with my renter’s insurance. I highly recommend her services.

Ge
Review №25

Bea is the best. She always goes the extra mile. I can always count on her to patiently answer all of my questions and manage all of my policies.

Gr
Review №26

Good approach as a new agent to an old time client of State Farm. Got me in to review status. Pointed out some appropriate changes which I reviewed and agreed were over due as needed. Great follow up both with timing and details. Im a busy person and agent recognizes that and stays in contact with me on an agreed upon interval so as not to seem bothersome. Outstanding service.

Ka
Review №27

I just spoke with Belinda for the first time. She was professional and knowledgeable and friendly. My experience with her was excellent, she answered all my questions and explain all my options to me. Thank you for being so professional and making my day better.

Ju
Review №28

State Farm has always been one of the best insurance companies around. They contacted me when I purchased a newer car and without being obnoxious or pushy let me know they wanted my business. Dee was very courteous and helpful and answered my questions fully. I had already taken out another policy with a different company but feel State Farm is a better company so I changed! Looking forward to doing business with them for many years to come!

Lo
Review №29

Bea Willis is the person that I deal with. She is the best! She is patient, kind and always is very professional. I have come to think of her as a friend. Ask for Bea!

Yv
Review №30

First, Sara, the sales rep with the agent, Greg McAlpine, was great getting me all the auto and renters insurance details so I could make a quick decision. She took time in a pleasant and professional manner to explain and answer my questions. This is a new insurance for me, so I can say on the onset, things have gone extremely to make a decision after reviewing other insurance companies in addition to State Farm. I do not know anyone in the office, but I did feel comfortable with this small office setting with the knowledge I could make a call and get answers without long waiting.

Cu
Review №31

Need great Insurance and Excellent Service give Bee a call she help me step by step with my insurance very friendly and helpful..very happy with Bee ..

Ji
Review №32

Greg and his team are easy to work with, and very knowledgeable about coverage options and related discounts. The peace of mind a good insurance policy provides let my wife and I rest a little bit easier.Setup was easy, and I was able to get a hold of Greg quickly when I had a question about my car policy. No complaints.

Ju
Review №33

Ive been with State Farm for going on 10 years now. Greg has recently taken over for my old agent. I thought my service before was good, well up kept, and easy when needed. With the recent change I feel it is outstanding! Greg has gone above and beyond to help us organize things while moving, he also brought up ideas on re arranging our auto coverage for better coverage, adding coverage in certain areas and withdrawing from certain coverage that we dont use etc. All of this while saving us some money and keeping our home life safe from the unexpected. A+ service, and quick responses.

Ke
Review №34

Ask for Sara Boyce she is the best agent around! Always responds to questions and is very professional. I’d recommend her to anyone.

Kr
Review №35

Easy to communicate, great staff-Sara Boyce was helpful and understanding during the entire process, grateful to have her help and speedy responses.

Da
Review №36

Been amazing. I have had State Farm since I began driving and don’t expect to change anytime soon. I have only received excellent customer service from this office. Thanks for all of your help guys.

Ra
Review №37

Greg and his staff are incredibly knowledgeable in the insurance field. They were friendly and helpful in assisting me with my Auto and Life insurance needs.They made something that seems overwhelming into a really easy process.Can not recommend this agent and his team enough!

AA
Review №38

Ive had State Farm for over 20 years. We are relatively new to Greg and his team (prior agent retired), but during a recent (and first) claim, he personally helped manage the process. Flawless execution, total satisfaction.I knowingly pay a bit more for exceptional service and I get it from this team. Can recommend!

Ju
Review №39

Sara was very helpful, informative and easy to work with. Took care of everything I needed in one phone call, with NO automated systems! 😁 Huge difference from my last provider. I would highly recommend! Ask for Sara! She will take care of you!

Do
Review №40

Great customer service!!! Highly recommend.

Ed
Review №41

I was getting quotes online to see where would be the best place to get my car insurance, I was getting the about the same price for them all, but I got a call a few days later from Belinda who introduced herself as bee, who was helpful and got me a lower price then I was seeing online, would recommend to other to give a call

Mo
Review №42

My friend recommended Greg to me and I have found him to be knowledgeable, professional, and take a genuine interest in the type of insurance that will work for my family. Our conversation was completely no pressure and that was much appreciated. I highly recommend him.

El
Review №43

Greg has provided stellar and personalized service as I evaluated my life insurance needs. He understood my long-term goals, helped me assess my options, and was always available to answer my questions. Greg is thorough, knowledgeable, and dedicated to helping his customers find the right solutions at the right time. I rely on Gregs trusted counsel as I plan for my future, and I highly recommend his services.

Ri
Review №44

My experience working with Greg could not have been better. He is clearly an expert in his field and more importantly he was genuinely invested in an outcome that was best for me and my family.He walked through all of my options and clearly explained each component including home, auto, umbrella, and life insurance. It was clear to me that he put me and my family first. I would happily recommend Greg to anyone.

Kr
Review №45

Greg and his team are awesome!! We have been with them for many years and is always a pleasure to speak to! Keep up the amazing work! Best,

Je
Review №46

Sara Boyce has been wonderful and responsive to all of my crazy questions.

mi
Review №47

Sara was extremely helpful and super friendly!!! I am so happy that I decided when we transferred from out of state that we stayed with State Farm!!! We have been customers for over 10 years and are excited to keep the relationship going with Arizona agents!! I was pleasantly surprised by receiving the personal thank you note in the mail; EXCEPTIONAL CUSTOMER SERVICE!!!! Thank you Sara & Greg!!!

Sa
Review №48

Everyone in the office is friendly and extremely helpful. They were able to help me understand the coverage I had in place and what I actually should have had. They were able to help me get better coverage at a better price than what I had before!

Ge
Review №49

Greg understands my needs and cares about providing the product and service that I need and look for in an agent. He is timely, knowledgeable, and helpful.

Er
Review №50

My wife and I really enjoyed working with Greg. I came away from our discussions knowing that we were well covered, but also confident that we were getting a good deal. I would recommend him and his team to anyone.

Vi
Review №51

Bee was very helpful I am impressed!!! Shes a keeper!

Te
Review №52

Greg took the time to thoroughly explain my coverage as well as helping me to change a few options for my benefit! His team is helpful and they respond quickly and efficiently!

Za
Review №53

Greg was incredibly knowledgeable and helpful. He showed a level of professionalism and dedication Im not used to seeing from an insurance agent. I highly recommend him.

Da
Review №54

Greg is also my agent, thank you Greg!Joanne was my first agent. Thank you for your help Jo Ann!The bottom line is that State farm is one of the most expensive insurance companies around, and they dont do a better job when you actually need to make a claim against them. Like in my case they told me that theres no reason for me to leave them because all the insurance companies have this exact same policy, so fine if they all have the same policy I might as well just find the cheapest company and this isnt it.Ive been a customers of their since I was 15 and driving on a permit. I always knew that it was expensive but my parents had it their whole life and had been happy so they recommended it to me plus we were a family so you get a discount. And I tolerated the higher prices because I believe that when the s*** hit the fan I didnt want to spend my time arguing with the insurance company I just wanted to be covered, Thats the whole point of an insurance company!I could barely afford $1,000 car at the time because I had no job history and I was young and so people could exploit me for the least amount of money despite my qualifications.And I dont remember exactly what the value was but just for me driving a vehicle what I paid for in cash on minimum wage basically was $250-350 dollars a month for a car worth a thousand dollars. Thats how expensive this company is.Im almost 40 now, and I figure between me getting older adding my own family to the insurance and carrying them even points where I would have been qualified for USAA, god forbid I had insurance with USAA. 🤦‍♂️🤦‍♂️I have vehicles with them houses with them renter insurance with them rental insurance and among other upgrades between multiple states. And recently when the s*** hit the fan theyre not going to cover me for a $7,000 sewage backup damage because they consider the pipe the property of The government but theyre not willing to send their agents to a lawsuit against the government for damages so theyve especially written an exclusion for this purpose. I have paid them hundreds of thousands of dollars in my lifetime, and I have multiple agents representing me.This is an exploitive business, because if youre literally going to provide a better service than any other company then by charging more youre just ripping people off.I could have just kept that money and pocketed the whole time in a savings account and when things happened I would still be up $100,000 at least.If you dont think Im being fair please call my agent and get his side of the story and see if theres anything that Im saying here that he can deny as fact. Hes in lake Forest California, and because this is a company policy Im going to leave this review on every single agents website Yelp review site that I can find. And then I want to ask everybody to help turn away from this company, because if its a race to the bottom on quality it should be a race to the bottom on cost too.Because at this point what choice do I have as a customer, am I going to sue the state myself when this is the entire reason I hired the insurance company? No I can just leave a nasty review oh boo-hoo maybe they can close up and rename to get new reviews started from scratch.So now in one of the most important periods of my life, I am not covered, I have to go look for a new insurance company and transfer everything and deal with all that headache too. Save yourself the time people and find a cheaper company. Thank you.I was tempted to send this to their corporate executives first but what am I doing just going to them on my knees?

Br
Review №55

Greg is an awesome agent and does a great job comparing prices and all other details necessary to make the proper switch to his insurance company. Along with the State Farm brand reputation, Greg is the best choice for your insurance (auto, home, etc.) needs.

Em
Review №56

Stay far, far away from Statefarm!! Weve been customers of Statefarm for over twenty years (multiple lines of insurance between all vehicles, homes, renters insurance, etc) and let me tell you-when you need them, it doesnt matter how much money youve given them or how loyal youve been to them as a customer, they will not help you. Theyll find every loophole because theyre the ones that wrote them in. Theyre the expensive insurance company out there and have no better coverage or service than any of the other companies so given that, just go ANYWHERE else with your money! They are denying a $7000 claim on our home due to a sewer backup because they specifically wrote a policy that says they will NOT fight the city for you--which is exactly what we pay them to do, FIGHT for us!! Thats literally their entire purpose!Statefarm is good for nothing but draining your bank account and leaving you high and dry when you need them. STAY AWAY.

Ke
Review №57

Sarah are very kind up there. My insurance is still in progress and I had to make a few changes and she checked in with me to let me know she hasn’t forgot about me even though things are still in the works.

Be
Review №58

The staff is Awesome! very friendly, professional and always available to assist you.

Ka
Review №59

Greg was recommended to me by a friend and I totally echo that recommendation to anyone in need of insurance guidance or services. He is a valuable resource and adviser!

As
Review №60

Greg’s knowledge and professionalism are exactly what you want when working with an insurance company, highly recommend!

Am
Review №61

Greg is deeply knowledgeable, professional, and full of integrity. He knows his field and works hard for his clients!

Pa
Review №62

Awesome.!!!! We love Belinda. Great job, sister.

Information
40 Photos
62 Comments
4.8 Rating
  • Address:3885 S Val Vista Dr Ste 101, Gilbert, AZ 85297, United States
  • Site:http://www.gregmcalpin.com/
  • Phone:+1 480-497-9947
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • Online appointments:Yes
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