Eric Jordan and his team are the absolute BEST. They are always a phone, email or text away when I need them. Responses are always quick and I never have to wonder if they will get back to me. They have just recently received the American Star Excellence in Customer Experience award and they deserve it. Way to go Team Eric!!!!!!!

Being in the insurance industry myself (health/life) I understand how important it is to have a great agent. Eric Jordans office is AWESOME!! They call you back, follow up and do what they say they are going to do!! Simple, right? Not so, many agencies do NOT call you back and dont do what they say they will do. Many agencies dont even pick up the phone. Believe me, you want an agent to be there for you when you need them!! I recently moved here from California and couldnt believe how hard it was to find an agency that actually cared.

I recently switched from Progressive to American Family because I have a good friend who had a fantastic experience with Eric Jordan’s agency and recommended that I give him a call. Not only did the new policy save me money but it was an enjoyable, hassle-free experience as Eric is very professional, easy to work with, knowledgeable about all the options and actually cares about getting you the best coverage for you which I’ve never experienced with previous companies. I would recommend Eric Jordan to anyone!

Our family trusts Eric and his office staff with our families insurance. They are honest and caring. Just like most we only usually reach out in a bind, and it is alway nice to have a warm greeting and excellent help and care throughout the process. We truly appreciate you all!

American Family has extreemly friendly and professional staff. I also very much enjoy having Eric Jordan as my insurance agent, he takes the time necessary to answer all of my questions and concerns thoroughly. I wouldnt change it for anything, as great customer service is so hard to find these days! Thanks again Eric and the American Family staff for everything, it doesnt go unnoticed and/or unappreciated.

Very friendly and professional staff! Thank you Eric, Chandler and Candace for making me feel like part of the family! Steve Swinson (Auto Glass Excellence)