One name - Hallie! I cant even begin to explain how much, above and beyond she worked with me on a difficult label. Sweetheart too. If Office Depot is reading this-she deserves a raise!😁I spent half of my military career in Standardization/Evaluation and Quality Assurance. People are used to hearing all the, negatives, its very important to provide, positive feedback as well. Im honored that this lady went above and beyond to help me, and this experience warrants my future business at this store.

I needed help printing a set of documents for a meeting. I was in a hurry, as usual. The store was obviously short-staffed at the time. I only saw one other employee who was at the checkout. Jet was so polite and courteous while he was rushing to help all of the customers. He helped me quickly and made sure everything was correct and satisfactory. It was a level of customer service that I rarely encounter these days. I will definitely return for other business needs.

Very dependable print department. They get my order right every time.

Today I had a fantastic experience at our Office Depot with Nancy Clark assisting me. I purchased ink cartridges which were the wrong ones and did not notice it until I needed to install them. I always purchase enough ink cartridges to allow me to replace as soon as the toner is low. I no longer had my original receipt. Nancy was able to give me a gift card for the return. She was very helpful, courteous and prompt in handling my problem. You have a great employee in Nancy.

No service. Staff that has no intention of helping any of the several customers seeking assistance. Now I understand what this company is floundering!

I want to throw a shout out to Angie. I walked up to the front of the store to ask where I can find some thumbtacks I had my arms full of stuff and without asking she volunteered to take my items that were bulky at best and set them at the front register so I didnt have to drag the stuff back thru the store to get something small. Along with the cashier in the front he was super awesome I cannot remember his name I find good customer service a rarity these days. I normally buy office supplies on amazon.com but if I can get this kind of great service and products on the same day I dont mind paying a couple extra bucks. Keep up the great work guys.

My review is less about this particular location but more about the lack of connection between Office Depot and Office Depot online... little to no connection between the two. If you just want office supplies it seems like they are capable of handling the most basic transaction. However the moment there is an issue it all falls apart. Your online experience will be with someone offshore with very poor training.

I needed a new Netgear router and the sales guy here was totally awesome! I wish I had taken his name! He took the time to explain what would work for our uses! Love Office Depot!

Morgan at printing is a great employee. Takes care of the customers quick and efficiently. Will be back.

Morgan Stonefield over in the Copy & Print Center is awesome! I had a complicated order. He took the time to listen and offered suggestions to get it perfect. Top notch customer service with a careful attention to detail. Id recommend him to anyone who can catch him there.

Im giving this a two star experience for today. I emailed a small color printing job and arrived at the print service area to pick up my job. At 6 pm, with no other customers in line I proceeded to the counter where bn I was redirected backwards to sign in on a electronic device which e the customer service representative stood alone at the counter. After several frustrating attempts to sign in on on the device that kept resizing the resizing the screen and would not easily allow to type my cell number, I finally completed the form only to look up and see the attendant holding my print job.The print quality was good. No issues. But this was a horrible example of customer service. Pretty disappointing.

The very helpful staff answered my questions with easy to understand replies to my questions. The store was well stocked. Check out was fast. Overall a good shopping experience.

I went in at 3:30 on a Saturday to purchase a file cabinet. Mat, behind the register said only he and store manager Daniel were working today. Daniel was with a customer and Mat wouldnt help. I asked if he could direct me to an office supply store that actually wanted business. He said that wasnt his problem. Great customer service right there!

Small store but great staff and very helpful. An employee went to great lengths to find me the last pack of Vis-a-Vis markets tonight. I appreciate not having to rely on Amazon for everything.

Great service. Daniel in printing really helped me out today. Thank you so much!

The manager could care less. Don’t bother using the printing services for anything other than copies, shipping, or cheap business cards. I filled out an in store survey expressing my disappointment. The copy/paste response from the manager told me to contact the print services manager. No email, no phone number. I will NEVER use Office Depot for my business printing needs.

Cardstock and printer ink. They have always had a full bins of ink cartridges. Responsive and courteous staff.

Great selection of office supplies and furniture. Fast checkout.

Came in from Fort Hood area looking for the fountain pen from cross that was on sale. I’d just had mine stolen. We couldn’t find the display, and Felix saw me looking around and offered to help. When I told him what I was looking for, he was sure they’d taken them off the floor (the sale was ending and they were going to send them back to the manufacturer). He went to the back and got one for me! Was a nice contrasting experience to one earlier at that night at the Office Max in Killeen. The lady didn’t even offer to look in the back at all. Thanks Felix!!

The store is extremely clean and well stocked and the gentleman Dwight is friendly and very helpful. I highly reccomend coming in and asking for him.

This store has poor mgmt. Just bought $100 worth of supplies & we have a loyalty program that works at all other Office Depots. Manager was not helpful....simply said cant help & what do you want me to do & walked away.

Not happy with Office Depot. Purchased furniture online back in July 2015, returned it in August 2015. Multiple phone calls and still dont have my refund. I will find another company to purchase from in the future. Too bad after many years of enjoying your stores.

Employees could definitely be more friendly...but overall a clean store... dont much care for the new layout... makes it hard to find what your looking for

I went in to get my laptop looked at about the cooling fan. The woman didnt do anything other than let it run for a few hours. She didnt open it up or adjust anything. Just listemed for the noises I was hearing which she didnt hear. So now I guess Im going to geek squad where they actually train their tech support to be tech support.

This has probably been one of the worst experiences I have had with a business. I went to pick up supplies that we had ordered online and when I got there the pick up assistant was extremely rude and had no interest in helping me with the supplies. The boxes on paper were crammed into the cart that when I tried to load them it took me about 20 minutes. The assistant didnt seem to have any interest in helping so I didnt bother to ask twice. We will definitely not be purchasing any more materials for the office here. We usually send about $250-$500 a week and we will no longer be a customer.

The staff was courteous and eager to help. Great stuff there as well.

Everything they sell is probably cheaper at Walmart. Its also always hot.

They did not offer veteran military discount when online it says they have been since 2015. I guess they just hate freedom

Easy place to navigate. Great service. Thanks!

The personnel were helpful and friendly. Variey on office needs.

Little higher than staples but a lot better service!!

Horrible Customer Service. Print service now has a required Tablet to check in, they will refuse you service if you do not sign in to the tablet even though there are no other customers in line.Never returning to an Office Depot with these policies.

Print services are typically very slow. There are a few people who can get things done but for the most part the service is slow.

The store was not busy but help was very slow. The cutter has been out of service for several days and was not expected to be fixed for at least another week so no business cards. Not good!

Fix your phone. Called 5 times to check on inventory for something and once was on a perpetual hold, 2 through 5 hung up on me after a few minutes.

Kerri gave me great service.

Needed one sheet of paper printed and I came in at 8:20 pm (they close at 9) and the guy working said they aren’t taking any more orders tonight. One sheet of paper. That’s it. So sad to turn away customers...

Really bad customer service. I went in for a box of multi-use paper and the salesperson tried to upsell me on a box of paper that was almost two times as expensive even though it was not made for multi-use.

Poor management the line grows but no one bothered to address it.

Awesome customer service

Very lazy stuffs

As office supply stores go, its average. I think theyre dinosaurs and will get harder and harder to find.

Not answering the phone at this location....

Faxing prices are a tad high. No i mean really high.$$$

Love this place

Good selection

Large variety of items for your household.

The service is great. Unhappy they were out of the printer ink I need, but that isnt their fault.

Call to make sure they printed out things and the chick from printing instantly got smart. I hung up and will take my business else where!

Excellent attention