user
Eagle Towing & Wrecker Service
3629 Williams Dr, Georgetown, TX 78628, United States
Appearance

Comments
Ks
Review №1

This is only in regards to price quote$305 For 40 miles Leander to south austin.Wish these places would just be upfront with prices.

Ja
Review №2

The owner is a great guy!!! Won’t leave you stranded for hours quick fast and great pricing.

Ma
Review №3

Mario was the towing tech that helped me get my car home after I was in an accident. Hes very personable and held pleasant conversation on the way home. If all the towing techs are like him, this company is doing a great job!

Ju
Review №4

To be completely honest, I would have never thought I would be leaving a positive review given the circumstances but here we are.My cousin is a long haul truck driver and is currently hauling a good chunk of medical supplies. I am the only one who lives close to his hub in Austin so it is not uncommon for him to stop by in the wee hours of the night and take a shower after a few days on the road during his hour break. Unfortunately parking is terrible at my place and her parked on the side of my house for 20/25 minute to take his shower before heading back to the yard. When he walked out his truck had been towed somewhere between 3:35 to 4 am.He woke me up to find out who to call and besides being frustrated and worried we were both tired! All I could think of was dear Lord please be with us, help me, help him. The guy who answered the phone sounded half asleep also and was reasonably gracious as I expressed my frustration and tried to figure out how to get the truck back. I explained the situation about how my cousin was a truck driver and came to take a shower and the guy explained that there was nothing he could do as the rules are the rules. The guy gave me the address, look I was half asleep and frustrated so I know I was out of line and forceful with my words and then we hung up. I know this is Not acceptable, and I recognize my error and apologize.The man called back as we were walking out the door to go to the address he had given me. He asked to speak with my cousin and he confirmed with him that he was indeed a truck drive and the information I had given. Then a miracle happened, the man sent another tow truck to come get my cousin and he gave my cousin his truck back so he could back to work in time. Neither one of us expected that and my cousin offered to pay but he told him not to worry about it. All we could do was stand in gratitude saying thank you Jesus for softening this mans heart.To the man who dealt with us last night thank you, thank you for helping out when you did not have to. Thank you for showing that in this time of need there are good people and recognizing we are truly in this together!

Tr
Review №5

Great service came out and got my truck towed to the mechanic shop within the hour of calling them.

Ch
Review №6

Woody quickly came to our rescue tonight changing a flat tire we had on I35. He was prepared, well equipped and quick and we were very pleased with his service . Wish all roadside assistance was this efficient !

jo
Review №7

Rod/Justin saved me today very professional - great know how on vintage cars. Great job guys it s awesome to see life partners work together like that. Thanks again

Am
Review №8

Amazing and fast

Je
Review №9

This is the best tow company ever they are fast and let you know where and when you will be able to see the tow truck arrive and they where in constant contact to help ease my mind in a distressed situation like being broke down on the side of the road. Highly recommend this company

Er
Review №10

Guy left my car hanging simply cause I was trying to record. He says that he a professional. But if that’s true then what’s the problem. Just word of advice don’t call these people if you care about your vehicle not getting messed up.

Sh
Review №11

This company is very professional. Had a guy named Woody, I watched him pull my truck around a light pole, over a concrete lip of road out of a 4 mud slump and with very limited room to work, he got me out and with no damage to my semi. He was personable and professional.Great guy!! I would recommend you use there services.

Sa
Review №12

Had the pleasure of dealing with these wonderful friendly people today. Their service is AMAZING! They were great to deal with, very professional and on top of it. Thank you Eagle Towing for all your help and patience getting the Systems truck out

Al
Review №13

These guys were amazing! Our tiny house RV flipped and these guys were able to get it flipped back up with minimal damage. They brought 3 different trucks out to meet our needs, towed it to our destination, and moved it a few times on the property when it didnt fit in the intended RV parking spot. They were so understanding and patient and didnt make us feel embarrassed about the situation. They guy was great at keeping us calm and communicating with us. I would definitely use them again over any other towing service in town.

Ju
Review №14

Eagle Towing is awesome!They have excellent customer service. From the dispatcher that answered the call to the tow truck operator Trey. They were prompt and efficient. Trey was very friendly, professional and made the process very smooth for us. They will have my business in the future.

Ro
Review №15

Great business. Professional and on time.

Dr
Review №16

Woody is a champ. I decided to take on the fast, high water of the N San Gabriel and severely wedged one of my kayaks. My wife and I couldnt budge it, and considering recent flooding we thought it best to have it winched out. Woody came late in the day with a great attitude, and a lot of flexibility to retrieve it. Big thanks!

Da
Review №17

I don’t know where to start, I had a really bad weekend. The Automobile I bought never made it to my home it broke down on me three times, Two encounters were with Eagle 🦅Towing and both were with technician Trey. I can’t say enough good things about his hospitality, it’s not often an Brief encounter makes you feel like family. Trey gave great Recommendations regarding local repair shops and how to avoid future problems. I will always recommend Eagle Towing Service, they are like family when providing services. Trey keep providing great services and being honest, there aren’t very many companies around working with integrity ........it’s a breath of fresh air. Thank You

Ja
Review №18

Outstanding service today from Gilberto Lopez. It was quick and easy process. He got me out of there and on my way in 5-10 minutes. I recommend for anyone needing fast service!! Thanks Eagle towing!! -Grecia

La
Review №19

Love Eagle Towing!! It feels like youre working with family. Marc was very friendly and made the process easy and simple. Ill definitely be recommending and using again if needed. :)

Da
Review №20

Eagle Towing was a life saver when my truck and 5th wheel travel trailer broke down. They went out of their way to help me out and get my truck to one location and then help drop my trailer at our parking space. Really great experience. These are really good and trustworthy people.

Lu
Review №21

Great customer service and was on the spot to my truck very quickly. Driver was really nice and respectful. Would recommend to anyone in the Austin area. All around great experience. 10/10

Ma
Review №22

Very friendly and helpfull. They are decent in price and have great sense of humor. I highly recommend calling if needed a tow.

Ro
Review №23

Amazing company! This company went out of their way to take care of my truck and towed it after hours at a very reasonable rate! The employees are wonderful! I rodeo and depend on my truck, and when I run into trouble, I depend on companies like this to keep me running down the road. Thank you! I highly recommend your company! #codystrong

Sa
Review №24

Amazing service! Answered my call right away and truck was towed within 30-40 min. Super friendly and Efficient. I have never experienced service with a towing company this great!

Me
Review №25

Ive used these guys twice and had the same driver by luck. They were prompt, professional, and friendly. Other than a small mix up with scheduling, which they worked hard to fix (and didnt cause any major delay), it couldnt have been better. Thanks guys for your awesome service.

Je
Review №26

Thank you Eagle Towing for your promptness and response. The family car was involved in a seven car pileup on the toll road. Eagle Towing took care of us like family. They stayed connected and communicated.Thank you again

Tu
Review №27

WOW! Amazing customer service. Derick was extremely nice when he dropped the vehicle off. Woody the manager is def. someone who cares about the customers and working with any needs I had. Thanks a lot guys.

Do
Review №28

They never answered the phone I called two days in a row so figure it out yourself

La
Review №29

At the time of this post, this place has a 5 star rating, and they deserve every bit of it. Today i had a blowout and was on the left hand side of the highway with no shoulder for about 45 mins to an hour. I called my insurance and they said that the quickest they could get someone to me was by about 1:14. (i had been there since about 11:30, burning in the Texas heat with my hazards on hoping nobody hit me on the interstate going 80 mph) Even when i called the Round Rock PD, they still werent able to send an officer for about 40 minutes. Woody just happened to be passing by and offered to pick my car up and at least get me out of harms way on a busy interstate in the middle of the afternoon . He was probably legitimately the nicest person Ive met. He took me to Firestone at first to see if they had the tools to remove my rims and change out my tire. When they didnt have them, he took me all the way across town to a discount tire. My insurance company did not want to pay for a service that they hadnt scheduled (Even though the ALREADY had one scheduled that wasnt coming for another 45 minutes), and Woody told me not to worry about, that he was just glad that he got there when he did and got me out of harms way. He even gave me his snickers and a bottle of water after how long he realized i was actually out there baking in the heat!!! I dont believe too much in guardian angels but Woody is the closest thing to one I have ever seen. Just off of how Woody alone operates, i can see that this company puts PEOPLE first, and that they arent just concerned about how fast and how much money can be made on that day. THANKS AGAIN SO MUCH WOODY!

Ti
Review №30

I had 10 soldiers in my van when the entire tread off my front, driver-side tire blew out while I was on the highway going 80mph AT THREE AM. It was such a scary moment. To top it off, the jack in the van didnt work properly, and the lugnuts werent coming off with what we had in the spare kit. Geico had me on hold for 40 minutes, two other towing companies werent any help, but THIS company came through. From the point of contact to the point I was able to drive away was no longer than 45 minutes. The man was amazing, polite, and managed to keep us all safe. I absolutely recommend this company!

Me
Review №31

We purchased a car off of Craigslist yesterday in Georgetown. The previous owners informed us that something was wrong with the engine. My partner thought that it was drivable and would make it to Austin. However, the car did not make it and we had to leave it on the side of the road. I called Eagle Towing this morning and they took care of it. The brought the car 30 plus miles to Austin and parked it exactly like I asked within and hour or so after calling them. The price was reasonable and we have our car home safely and in one piece. Thank you Woody and Derrick!

Ch
Review №32

My cat broke down on the side of the road. They came very quickly. He picked up my car, me and my dog. Very nice!!

be
Review №33

Thank you Eagle Towing! They were there very quickly and were so friendly! Made a bad situation better. I would never call any other company!

ke
Review №34

Very good service. Very timely

Jo
Review №35

Woody is the man to call for all of your towing needs. fast and reliable and friendly. Thanks for all your help!

De
Review №36

I gave them specific addresses to pick up and drop off a car. They said it will be $155 but will call for payment later. If you dont pick up your phone when they call to take payment they take your car to their shop, charge you more to tow your car there, and impound fees. I ended up paying ridiculous fees and got talked to very rudely by Tracy. Why not take a credit card number before the pickup? It is a ruthless scam to rip off people in need of help.

Si
Review №37

Sep 15 time 6.20 pm i needed tow service , lady on the phone wanted my adress and because of im not a native english speaker she said sorry its too hard to understand u... She just ended call.. Later in my 2nd try she just told me sorry we dont have any service right now!! I had to tow a truck from austin to houston...

Ke
Review №38

Woody was awesome. I own a fleet of trucks and have used a lot of towing companies when I encounter breakdowns. I got tired of sitting on the side of the road for 3 - 4 hours waiting. Woody actually was in the process of towing another vehicle when I called him. Being that his current tow didnt have a tight time constraint, he actually dropped the in-tow vehicle off where my truck was and hooked mine up, towed it to Buda and then came back up to Georgetown to re-hook the other truck. Great customer service!!! Since then, I have used Eagle towing for all my towing needs and wouldnt ever consider calling another service!Thanks Eagle Towing and Woody!

Id
Review №39

Excellent customer service. Highly recommended! Really nice!!

Ra
Review №40

Helped a customer of ours broke down in the parking lot. They were there quick and had him dropped off at the shop in no time!

No
Review №41

They picked me up from about 20 miles out of town and even told me the best place to go in the area. The driver was friendly and cared about getting me taken care of!

wi
Review №42

I was in severe need of help, and these guys put their cape on and saved my day. Thank you so much for everything.

Tr
Review №43

Was stuck in a ditch and gave them a call, they showed up in less than 15 minutes and they got me out no problem

La
Review №44

Charged me 85$ to take my car 2.7 miles..... Shop around.

Da
Review №45

Screw any towing service

Sa
Review №46

Bad customer service 😡😡

Information
12 Photos
46 Comments
4.2 Rating
  • Address:3629 Williams Dr, Georgetown, TX 78628, United States
  • Site:http://georgetowntowing.eagletowing-tx.com/
  • Phone:+1 512-869-1900
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations