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Ricks Auto Service And Body Shop
301 N 1st St, Garland, TX 75040, United States
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Be
Review №1

This place is the BEST! I have owned 4 different cars over the last 10 plus years and myself and friends have always come back to Rick’s. They are fair, honest, efficient and just plain nice. You can feel good about taking your vehicle here for any kind of update or repair. I have owed American and foreign cars and they have always been the best price and the most efficient. You will feel like family when you go to Rick’s and you will always feel at ease and safe with your decision. They are trustworthy and kind with every decision they make about your vehicle!!! Highly highly recommend!!!!

Sh
Review №2

What a great experience! They gave me a great quote for my wheel bearings replacement. In the process they noticed my brake pads and rotors also were in bad shape. They took pictures and email me a new reasonable quote. The work was completed the same day! Happy Happy

T-
Review №3

Great Prices, Great Service & Very Trustworthy. They wont rip you off telling you that you need something fixed when its not true, I have been taking my car & my Daughters car there for 15 years.

Ja
Review №4

Rick, Sammy, and friends are always respectful and kind. They listen well, explain what and why well, do a great job, and have reasonable pricing. I highly recommend them for body work, paint, and whatever else you want to throw their way.

Ac
Review №5

The owner is ver friendly he doesnt mislead anyone he gives it to you straight and he tries to use as muvh american made parts as possible. I have dealt with this man and shop for the last 6 to 8 years

De
Review №6

I call Ricks Auto The car doctor & healer Awesome work never have to go back for same problem I personally recommend Ricks if you have a Car problem.

Ch
Review №7

I have been taking my vehicles to Ricks Auto Repair for 12 years. No matter the year, make or model, the repair will be done right. Ricks repairs what dealers and other shops cant find or wont repair. Looking for an honest mechanic, look no further. This place is straight up honest. Above all else, the friendliest in town, treats customers with dignity and respect. Also, if you need a body shop for collision repair, Ricks Auto Body does quality work. A one-stop shop for all your auto repair needs.

Ja
Review №8

I’ve brought multiple cars to Ricks across multiple occasions. If you need work done on your car, ANYTHING, these are your guys. Very honest and hardworking mechanics and the owner is amazing. Alex has always done right by me and made sure my car left his shop done right. Prices never changed because they felt like it, never paid a cent over what I was told I would here. Never took my car in for anything and mysteriously gained a problem. Never let me down, they won’t let you down either.

Li
Review №9

Did a great job on my daughter car repairs

Ni
Review №10

Great experience. Thanks guys 🥰

Mi
Review №11

Best shop around! I drive from Sherman to have my family’s cars repaired and serviced here. They have worked on my Honda, Porsche, and Mini Cooper. Owner is awesome and the nicest guy you’ll ever meet. Highly recommend for anyone anywhere near the DFW area.

Ra
Review №12

This is an honest business and the owner has a strong reputation for providing honest service. Many of the recent negative posts were lies made up by people who were playing a prank against this business. Anyone who wants their car serviced can trust this business to be honest.

Da
Review №13

I when went to Ricks shop for ailment it was super easy and they really nice. The service technician was really nice. When I got out of there I was surprised by the difference and that I didnt realize that I need to do this earlier.

Ci
Review №14

I have been coming here for 21yrs. They r great people. There r a lot of lies being said about them please don’t believe them. Alex n his workers r friendly n do great work.

Lo
Review №15

Absolutely fantastic customer service, they are committed to quality work, which means the repairs they make are dependable. I have been bringing my cars to them for the last 20 years and have been satisfied every time.

Ka
Review №16

Rick’s is wonderful! I will only take my car to them, and I appreciate their quality work, kindness, and great prices!

Is
Review №17

I have had the pleasure of dealing with Ricks on multiple occasions. Every encounter seems to get better ! The service on my car is always great and prices as well . Highly recommend!

Hu
Review №18

Awesome service, they treat all customers with utmost respect and give fair prices to all. 10/10 would recommend to get your vehicle worked on at Ricks.

Pe
Review №19

My son recommended this place to me. The staff was friendly, kept me in the loop as work progressed. Thanks for making my PRECIOUS better again

Da
Review №20

My impressions from this 1st visit was that they are honest, and upfront about what is wrong with your vehicle. They explained to me what the problem was with my A/C and what the possible solutions were. It just so happens I was able to fix the A/C myself and save a lot of money on the repair. I gladly paid them the diagnostic fee, and they now have a new dedicated customer. Will be taking my Z28 to them about the A/C soon.I also had a nice conversation with the other customer that was there when I was waiting. He has been a repeat customer of theirs for a while and had nothing but good to say about them.+++ NOTE +++ I came here based on (acecapdoom)s customer review and several others also. I have also read the bad reviews. Based on just this Saturday while waiting for my vehicle to be diagnosed. I can tell you that Im willing to bet, that a lot of the BAD reviews are of the type of people I saw come in while I was there and heard what they were there for, and they just wanted Ricks to do their repair for what they wanted to pay, using their parts, which Ricks and most other shops wont do. I have used those kind of shops myself. Some people are just so arrogant that they think the world should adjust to them.

ac
Review №21

Very well kept shop. The owners name is Alex and he is very helpful and professional. Him as his technicians have experience working on all makes and models. I noticed that they even restore classic cars there, which is pretty cool to see!

ji
Review №22

Honestly no review that I could possibly leave will do this shop justice. Alex is an incredible honest man that does the best work in the business. Would recommend all day every day. Go see it for yourself

Ar
Review №23

Honest people! did my friend a solid and everything worked accordingly highly satisfied with their work!!!

ca
Review №24

I have always had the best of the best from these guys! They’re amazing with great prices and attitudes. I’ll always come back to this place!

Al
Review №25

Just dropped off my car where my dealer told me and picked up a loaner car to drive.

Al
Review №26

Im glad I found this place! Best customer service, fair price and great mechanics. They fixed my A/C and now is blowing ice cold. Also I had an accident on my pick up and they got in in perfect shape in less than a week. Ill be using their services for all my future car repairs needs, thanks Alex!

Gr
Review №27

Great reliable shop. Excellent work at a fair price.

RY
Review №28

Great service and mechanics. Wouldnt of gotten my dodge caravan ready for inspection without them!Prices are great also. Was surprised it didnt cost me a lot! I defiantly will go back there for any repairs I need!

Cu
Review №29

These guys did more with my F-150 in 3 or 4 hours than other shops did in 3 or 4 trips! Im so happy I was referred to Ricks Auto Service & I will never use anyone else on our Familys cars, thanks guys for all your hard work! My truck has not driven this good in years!!! Definitely a happy customer!!!!!

Hu
Review №30

Great shop. I had a wonderful experience here. The mechanics are very professional and they do a very professional job every time I bring my car here. The owner is one of the honest people you will ever meet. Highly recommended!

Jo
Review №31

Theyll make sure to get what you need done, done right, over there. Good reliable service.

Da
Review №32

I was referred to Ricks by a friend of mine and I have had nothing but great experience with the owner Alex and his mechanics! You want to know that the people you working on your car are competent but more importantly, honest! Ricks is interested in keeping customers for a lifetime instead of getting the most out or each transaction like other shops. I have referred many of my friends to RIcks and will continue to do so in the future.

Ah
Review №33

This place keeps my 04 g35 running like the day I bought it, without price gauging me. The team there is always polite, and theyve always finished any repairs I needed quickly.

Ja
Review №34

Honestly dont have to even say much. Go in and you will see it for yourself. HONEST MECHANIC!!! They have a mechanic shop and a body shop. I have personally never needed to go to the body shop but have heard wonderful things about it. The times Ive needed the mechanic shop I was always beyond satisfied. Check em out!

Je
Review №35

Alex was great, very honest, and gave me a deal. I had him check out a Prius that I wanted to buy, it looked perfect, everything I wanted. He put it up on the rack and emailed me all the pictures of rust and told me I shouldnt pay more than $2000 for the car. He was so friendly and knocked half the price off of the check up because I was a struggling college student. I had driven 2 hours to come buy the car, and I would have wasted $7000 if it wasnt for Alex. It was great to find an honest car mechanic so far from home.

S
Review №36

I like this shop. You go all over town looking for a place that will have the integrity to not only complete the work but do it right the first time without eating you alive like the dealer does. Ricks is one of the good ones. Alex has been exceedingly straight forward and honest with me, showing me the obvious damage to any parts that need replacing and then giving a price for parts that (for what its worth) are about the same cost If I had purchased them myself. The price is fair for the work involved and though I have paid less elsewhere I havent gone back to the other guys, so fair is more than just money (time in transit, wait time for the fix, questionable parts being used and fixing symptoms without solving the problem). Ricks is MY garage and I highly recommend them.

To
Review №37

Honest People and great service. Cliff repaired my Dad s Ford Truck and now he is giving us the same great service. I highly recommend Rick s Auto and Body Shop because they really good.

El
Review №38

This place took advantage of me, and tried to charge me 685$ to get new break pads and rotors on my front tires and shoes for my bsck. When I walked in there I asked them if they could tell me if I needed new brakes and they took my car to the back they did not tell me that they would end up trying to charge me $60 just to get an estimate thats ridiculous i said I would pay 40$ DO NOT COME HERE THEY ARE A RIP OFF. THE SAME PARTS THAT THEY WERE GOING TO PUT ON WAS $130 SO THEY WANTED TO CHARGE ME $500 FOR LABOR. According to the other place I went too I didnt even need new break pads!!!!

Tw
Review №39

My family has been going to Ricks for years and swears by them. Recently in town and my truck dies - they have an honest evaluation and good advice.

Je
Review №40

I highly recommend this place, they helped me with my Nissan Maxima. Alex was extremely helpful in contacting my insurance company and dealing with them trying to be lazy in what was wrong with my car. They were completely amazing. Lifesavers!

Do
Review №41

Did great job on repair!!!!

An
Review №42

Number one shop in garland! Very honest people! Never disappointed going to ricks auto for all my repairs! Thank you guys so much

Bi
Review №43

Rick’s is always there to help get you back on the road again, from late model European to early model hot rod and Vintage, Alex takes pride in every job they do!

Am
Review №44

Ricks Auto is that kind of business that we all look to do business with. Stable, quality product, not cheap but fair, and of most importance - genuine interest in their clients welfare. Im not a car expert but when I need advice, direction, or service , its an easy decision and based on trust.

Jo
Review №45

Alex and his crew did an awesome job on my truck! He really worked with us in a time of need After our crappy insurance dropped us. I would highly recommend him for your repair needs.

Ca
Review №46

Absolutely horrible. Scammed for 100’s of dollars, does extremely dirty work and does fake repairs. DO NOT GET REPAIRS DONE HERE.

Em
Review №47

They are very knowledgeable and can fix any vehicle!

AL
Review №48

!!!!!!!!!!!REAL STORY!!!!!!!!!!!This message is in response to Charles Cofer Jr and Romona Cartwrights recent complaints about our shop and how we do business.The incident with the daughters clutch, first of all, is not even possible! The daughters vehicle was towed here/left after hours in our parking lot...the clutch was damaged....how would she have been able to drive on it, let alone for an entire 11 months before there was an issue? Anyone who knows anything about vehicles would completely agree. Like i said...not even possible.When the disgruntled customer came in with the complaint, we simply asked the customer come back with an invoice and or receipt before they come back, and they have yet to return or even call us! We would never refused to speak to or acknowledge anyone! Come. Please. We are waiting for you.She brought in her own part and left with the old one. There is no warranty on parts or labor when you bring in your own parts. So sorry that your daughter has driven so hard in her vehicle that it is already damaged again! We have cameras and proof that the clutch was switched. What a liar! And the shop you have taken it to is Crooked! We love the fact that our work is so solid that you cannot even tell the transmission has been touched!We are an honest business and stand by our work and anyone who is familiar or who has worked with us can and will say the same. No need to trash talk and lie about someones business on a public forum before the issue has been addressed accordingly and professionally.-Ricks Auto Service and Body Staff, Management, and OwnerP.S. Bring your attorney whenever you deem necessary...ours is here waiting for you :) Thank you very much! Have a blessed day!

Sl
Review №49

Family owned and operated. Alex is a good guy. He went out of his way to fix my truck in the right way. The labor prices are competitive and he does not over charge for parts like most places do. My truck is 15 years old and still love it. Without a good honest mechanic, I would probably just break down and buy a new vehicle so I can honestly say this place has saved me many thousands of dollars over the past couple of years.Once again I had a problem that could have been diagnosed for a lot more, but Alex figured it out and got it fixed for less than I thought. Not only great service, but a great attitude as well.

Ji
Review №50

At Ricks Auto Service they take great pride in their work and are very skilled. They fix what needs to be fixed and tell you what else you may want to do to keep your car running right for years to come. Very reasonable prices and quality work, something that is hard to find these days I will be takeing all my cars there for the rest of my life. Thank you Ricks Auto Service for takeing great care of my car.

Mc
Review №51

I am the operation director for Mount Hebron Missionary Baptist Church.Rick’s auto has been serving our church vehicles for six years. From oil changes to towing our buses from different parts of the metroplex and repairing them. We have at least fifty church members use Rick’s service for their private vehicles. I highly recommend this ace shop to anyone.

Ib
Review №52

Great customer service. This shop has done a lot of work for me. Highly recommended. Friendly staff. They also work on carbureted engines, thats a plus.

Sa
Review №53

Very honest shop! Great prices and great work love the owner alex to death and would never think of going to another repair shop!

Kr
Review №54

Got my Z28 fixed here in a timely manner and has been running ever since, great people.

As
Review №55

I drive 40 minutes to bring my car here and recommend it to all my friends. Its great just leaving the car, coming back and paying the bill without having to worry about a dishonest mechanic.

sa
Review №56

I trust these guys they are pro they do it right at first time with honesty

Br
Review №57

I went in, no one ever came out. Stood at their front desk for about 10 minutes without anyone bothering to walk away from the cars to even say well be with you in a minute or whatever

Ro
Review №58

Alex the owner is one of the best guys youll meet in your life.

Ch
Review №59

So Ive been to Ricks multiple times and never had a problem with them until last week, I brought my car in with a few problems they were able to get the car started again but for some reason the next day I have the same problems that I had when I brought it in and on top of that all of my transmission fluid is just leaking out like spilt Kool-Aid I never had a transmission problem prior to me going to this shop. I honestly just wont my money back.

Pa
Review №60

Got a chance to intern for ricks and loved every second of it! I never saw an un-happy customer or a customer who didnt love alex amazing experience all around.

Li
Review №61

Last time we used Ricks, I felt cheated. Even sent a message to the shop. No response. Quality of service and response seems hit or miss.

S.
Review №62

Awesome management and service.

St
Review №63

Where do I start! I have been going to Ricks Auto and Body shop for about 6-7 years now. Alex the owner is great as well as the staff he has. They are all very friendly and eager to help. If they do not know the answer right away they will take the time to find out for you and not put you on the clock while doing so. Ricks is great at assessing what needs to be done and doing it in an efficient manner and they have never, ever tried to sell me or fix anything that did not need it. Alex( the owner)in my personal experience is an honest man and he has always been that way even with my wife. Today, i had to write this review not because I was asked to but because if it will allow others to know for sure that there is a place in Garland that does excellent work at a fair price, Ricks Auto and Body Shop is the place to go. 2 weeks ago i hit a curb pretty hard in my wife car....ooops! During that time she was also hit by our neighbor and she took over getting the insurance from our neighbor to have the car fixed. Of course the insurance company told her where to go and she did. I thought well, we might as well have them inspect the damage i did to the hub cap and possibly the tire and wheel. My wife was quoted $640.00! They said we needed a new wheel, a new tire and two new hubcaps and a wheel alignment. When she told me this i about fell over. So, i immediately called Ricks because I really didnt know for sure if all this work was really needed. Alex told me to bring the car in. I did and while I waited Alex had his team and himself working on repairing the damage that I did to my wifes car. In his expert assessment we did not need to buy any parts at all. He said he could fix the small dings in the wheel, balance the tire and sand smooth and repaint the hubcaps. He also said i didnt need a new tire. I am still willing to buy new hubcaps if my wife brakes out a magnifying glass and says she wants factory new ones. If she does fine. But from my eyes after the work they did, it is not needed at all. Ricks Auto saved me several hundred dollars and was able to finish the job while i waited. They fixed the wheel, the hubcaps and the did a tire balance and alignment. Again, i was not prompted to write any of this and if you had a different experience with Ricks than I do every time I go there, then i must question you, not them. Call and talk with Alex directly or allow one of his staff to assist you in all your auto needs, you will not be sorry! It feels good to spend money with companies like this. Everyone knows how it feels to get ripped off, but when I have someone treat me as well as this service does I just have to tell everyone. Thank you Alex, you have a customer for life.....cheers!

As
Review №64

Awesome people highly recommend them great work and services keep up the great work

Ke
Review №65

My son got his car fixed here about a week ago and went from not cranking to a everyday driven car. Great work and a great price.

Mi
Review №66

The worst shop i have ever been too owner is the rudest person i have ever met he deserves a punch in the face

Ji
Review №67

This is a good shop with good people

Pa
Review №68

Honest service, good prices.

Da
Review №69

Best repair shop with honest people

Mi
Review №70

Horrible service! Broke more than they fixed! Do not honor their promises or guarantee their work!

Jo
Review №71

Grant service and friendly, Ricks tell you as straight up what it going on , with your vehicle,

Ra
Review №72

My b

as
Review №73

Not professional

Na
Review №74

Honest and dependable!!

Tr
Review №75

Awesome service

Information
100 Photos
75 Comments
4.4 Rating
  • Address:301 N 1st St, Garland, TX 75040, United States
  • Site:http://www.ricksautorepaironline.com/
  • Phone:+1 972-276-6438
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
  • Auto electrical service
  • Engine rebuilding service
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–2pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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