Professional, timely and caring service.After waiting for 2.5 hours for the AAA tow service that had been requested and never showed up, Mach 1 was called by CHP and they were there within 5 minutes to rescue my daughter who was in very dangerous situation. The driver was professional and caring. When I called the office to get everything finalized, the staff was amazing and went out of their way to make sure all of our needs were met.

Quick service! My uber driver was supposed to pick me up to meet Mach one towing at my car. I let them know I was flaked on by Uber and manager John stepped into action by calling Brian (tow man) to come pick me up. They went out of theyre way to help me out in a dire situation. All Heros dont wear capes. These men were my super Heros. This world is lacking in human kindness and these two were exceptional. Thank you gentlemen.

I had an issue with my car being stuck. Called Mach and they were super fast and helpful. Offered to help when AAA couldn’t. Will absolutely call them for help when I’m in their area

Tow truck arrived in less then 5 minutes with ice cold AC. Super impressed with how fast the driver arrived 👍👍awesome Highly recommend them and the tow was super cheap.

Super friendly staff. Amanda was very helpful.

Great company to come save me when my vehicle craps out!

Amazing help, very Professional and clean. There so many want to be tow people out there. But Mach One is the best at what they do.

Needed help with locked keys in a work truck. Mach One was open 24 hours so I gave them a call. The person I talked to was polite when I called and after texting my address he kept me informed of when he would be showing up. Driver was courteous upon arrival and got right to work. Took a few different techniques, but got the truck unlocked and got my husband back to work quickly. In a day where customer service is going out the window it was refreshing to remember what its like to have great customer service. Would highly recommend to anyone. Thank you, Mach One!

Great price for tow to my sons house in Castro Valley! Great driver too 👍

Driver is a jerk, illegally driving in fast lane on the freeway with a load. Three axel vehicles limited to right two lanes unless marked otherwise. It wasnt, thus causing traffic to go around him on the right!

Fast response. Average service. Cost me $100 for a tow 2 1/2 miles down the same street!! Can you say RIP-OFF?

Great people.

I want to Thank Steven and Joe for their excellent service.

Ive never had a tow truck arrive so fast. And Ive got a lot of tows before. (I used to drive a ford.) Today though was just a simple lockout service. They came and opened the truck within minutes! Fast professional and fair priced!

Great driver Thanks!

Called 3a for my 73 Chevy that broke down in Elk Grove on my way to Tracy. They sent Mach One and Austin came and picked me up. Very personable and easy to talk to. Good experienced tow operator and got me home safe

These guys are the absolute best. We had a horrible situation where the wheels and entire axel fell off my travel trailer while I was driving. The guy sent to us by AAA decided he didnt want to tow us under insurance the 10 miles to our house and wanted to charge us $450. $450!!! Then he just left us in our situation when we said no. So there we were, stranded with a totally unmoveable travel trailer blocking lanes of traffic, when Mach 1 saved the day! They listened to the situation, came out immediately, got our trailer loaded and moved within all an hour for a very reasonable. We would still be on the side of the road if it werent for the great guys at Mach 1!

The tow truck driver Joe was outstanding in every aspect! I really appreciated his attention to detail and getting me quickly to my mechanic shop Lakewood Auto Repair in Lodi. Being a USMC Veteran, it was also very refreshing to meet a true patriot,who cares about our country. Thanks Mach 1 (and Joe) for providing a Five Star Experience!

I was very satisfied with service. Driver was quick, friendly and skilled. Tip this man! He deserves it.

Helpful people nice service

I needed help with my spark plugs and ran into a problem and Mac 1 came out, I talked to the guy and he helped me get the spark plug issue fixed. Finished by saying welcome to the community, we help each other out when we can.Super friendly and super helpful, highly recommend.

I dont remember the guys name that towed me and my car home but he towed me from Lockeford to Ione around 4:30 pm yesterday, Saturday 6/22/19. Because of him my day ended a hell of a lot better than it started. He was extremely friendly and very helpful and i would highly recommend him and his company to anyone. Thank you for making me feel comfortable and putting me at ease on the ride home by letting me go on and on about my furry baby boy, my pit bull. You turned my day around as well as my mood which is no small task, so thank you for everything.Hopefully, your company will read this review and theyll know who Im talking about.

Best service ever!! We had a flat tire and the guy that helped us was Daniel. Such a gentleman, so nice and made me feel instantly comfortable. As far as the service 5 stars across the board. He made sure to use the proper amount of torque as well. Thank you Daniel these stars are for you. Im from San Jose and I can only hope to find service out there who is just as great. Will be letting my family know of Mach towing as they recently moved to elk grove :)

They were speedy and very courteous. The tow truck driver was safe and nice.

Supposed to get a tow. Told 1 hour. Called to check after two and was told theyd already picked up my vehicle. It was in my driveway, still. They called back and said their driver was 15 minutes out and had been stuck in traffic! They finally showed up 30 minutes later. After an hour the shop my vehicle got towed to (ten minutes from my house) said my vehicle had just barely shown up and they couldnt get to it anymore since theyd planned on it being there over two hours ago!If you just plain forgot dont tell me you already picked my car up (I wouldnt be calling if you had picked it up so I dont know what car you picked up) or try and tell me you were stuck in traffic. Sounds more like they forgot to dispatch a driver to me. And if your driver is stuck, you had my number to call and update a timeline. Id of called elsewhere if it was going to take nearly four hours to get my car moved six miles.

LOVE. LOVE. LOVE. total pros, add them to your phone. Nice folks, too. They did what they said theyd do and had me back on the road in no time. And Steve, the nice man who changed my tire, was a gent! He tells me Big Steve is the boss; Well Big Steve, you guys ROCK! Ive blogged about my experience and will tell my uber driver buddies about you. THANK YOU AGAIN! BB

Great customer service! Kevin was polite and awesome! We need more people like him in the towing business! Thanks!Jose

Excellent towing. These guys were very professional, on time and had nice clean towrig. They took great care with my truck and even dropped it off for me in the perfect spot. Thanks Mach1. If I ever need a tow, youll be the first to know.

Really helpfull, nice people, fast service, will be the frist place i call again to tow my cars

Said ETA was 25 min. There in 15. Not from around there and the dispatcher helped me figure out where my location was. Very friendly service

Best towing in galt, they have vehicles for sale too

We had a blow out at 6am, and found these guys on google. The gentleman that assisted us arrived quickly, was efficient and very friendly, and we got a great price for the tow!!!!

On time and good service. I called and told them I was in need of a tow and they gave me a time ( 1/2 hour ) they were there and done. Thank you.

Good guys will keep coming back

Best towing company around!! Friendly and most importantly fast, will recommend to anyone

Helped My Cousin When He Crashed

Called around 10:20, told itd take 30 minutes for someone to get to my place to move a car, and the guy they sent out got here and moved the car in under 30 minutes, very impressed, great towing guy, and great price!

I was stranded and my insurance roadside was useless. Called mach one and they were there in 10 mi utes! Went over and above to helpme

This place sucks! Cant tow a front wheel drive to save their life! Now the tranny is shot! Not to mention the car wasnt supposed to be towed!!! #lawsuit

Outstanding service

Best Towing business ever

Good service