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Verizon Authorized Retailer Victra
10444 Twin Cities Rd Suite 40, Galt, CA 95632, United States
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Comments
Ka
Review №1

Jayce and Olivia were super nice. Jayce made sure everything was transparent, and I had no surprises on my next bill. The process took a while, so im glad they were so great to talk to!

Ve
Review №2

Everyone inside the store was very helpful and went out of their way to make sure all of our questions were answered. I HIGHLY recommend you stop by but if they’re busy and you have to come back don’t be upset. They were short staffed and were doing their best!

Sa
Review №3

Very easy. Juan explained every very well and got me out quick. Over all very pleasant experience

Lo
Review №4

Exellent service the Girl working the counter was busy but instead of just making me wait until she was completey she had customer in front of me hold on for a second and she asked me what my visit was for she was helpful and Courteous

Ba
Review №5

Each time I have visited this store, the personnel are always very helpful and friendly. They have made recommendations that apply to my personal needs. Helping me get the best device at a reasonable price.

Ja
Review №6

Great service...we were lucky to beat the afternoon rush. Knowledgeable staff and no hidden agenda. Glad to be Verizon customers now after 15yrs with ATT

Ce
Review №7

Angel sold me an iPhone a few months ago. Today I bought a car phone charger. Angel is professional, efficient and courteous. His name fits him to a Tee. ❤️

St
Review №8

Excellent customer service! Small store but personal attention. Very happy with this location.

Al
Review №9

Did a great job explain the whole process and was so nice. 👍

R6
Review №10

Staff was really welcoming. Didnt have a problem at all, switched over from AT&T after 10 years and it was as simple as contracting covid 19 lol...

Ri
Review №11

Very happy. Very helpful.

Ja
Review №12

Angel was super helpful...great service!

Ni
Review №13

Dont beleive what they tell you, make sure you read your contact. I unfortunately made the mistake of believing what I was told and was lied too!!! I will never due business with this location again

Di
Review №14

I visited Verizon branch in Galt today and was the first time I’ve ever left the store feeling like someone actually listen to what my issue was. Can’t say thank you enough.

cu
Review №15

Amazing customer service! Perdo, Jason, Juan were amazingly helpful with getting me a new phone that fits my needs multiple times. All the employees in the shop are extremely knowledgeable of there products and made the process enjoyable and comfortable. Special thanks to the manager Pedro for working hours with me helping me decide what phone would fit my every need. Truly and amazing experience and I love everyone that I have had the pleasure of being helped by.

Fi
Review №16

Very helpful..patient.good experience.

Ni
Review №17

Kind and curious service was quick as well thanks again.

Ty
Review №18

The staff was very helpful and knowledgeable. They answered all our questions and in my opinion went above and beyond what they had to do to ensure my husband and I were happy with our experience.

Ge
Review №19

Great customer service!

M
Review №20

Great customer service! Fast and friendly! Had the phones I wanted sent in right away, got me set up in a few min and I was on my way! No need to go to Elk Grove or Lodi anymore with a great place like this in Galt.

mi
Review №21

Always great service there. Very knowledgable staff and get you in and out quickly.

Ja
Review №22

Seth is honestly the best guy Ive ever worked with at verizon (twice now). Just bought my new pixel 2 xl and I couldnt be happier with the phone and the process of getting it. When I didnt want to purchase the HUM and was going to miss out on the 300$ off deal, he called the company and made sure I would still get the deal if I leave with a screen and case (which I was already going to buy anyway)! He knows exactly how to talk to customers and make sure they leave happy :)

lu
Review №23

I was looking on Google for where I could activate my pager and Verizon in Galt came up. I have lived in Galt 42 years now and I Absolutely Love reading reviews where the owner is trying to make things right with upset customers. Five Stars to the owner of this store.

Kr
Review №24

Seth and Emily are awesome and provide amazing customer service. I had an issue with something being charged to my account without being explained to me and they fixed the issue with no problem.

Hu
Review №25

Don’t expect great customer service at Verizon in Galt. I very much wanted to switch to Verizon, but was discouraged by the staff at the store. They didn’t seem interested in answering my questions. I was the only customer in the store, and they didn’t have time for me.

Ja
Review №26

I really have nothing good to say .we have been doing business with them for almost a year .we have had alot of problems with them standing behind there promisses.we were offered a promotional to recieve a free tv,it was false advertising ,for months we inquired about it,they led us on making us believe it was still coming.we never did recieve anything,but alot of hassel.

Ma
Review №27

Helped me with my needs and nice

Ma
Review №28

Everybody was very helpful and very pleasant.

je
Review №29

All they want to do is sell you something,They never have an answer for anyones problem, I ask them where a corporate store is and they did even know, they are really bad.

ry
Review №30

Great experience with great people to help

Le
Review №31

A bit on the costly side, need more flexibility on plans.

An
Review №32

Very professional, kind, and straightforward!

Ke
Review №33

Crappy service, not very knowledgeable about product line.

Ta
Review №34

The best

Jo
Review №35

Very attentive, the boy explained everything to me in detail and without complications

Information
6 Photos
35 Comments
4.3 Rating
  • Address:10444 Twin Cities Rd Suite 40, Galt, CA 95632, United States
  • Site:https://www.victra.com/?y_source=1_Mjk2ODA2Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 209-744-1328
Categories
  • Internet service provider
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:12–6pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Delivery:No
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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