At first Yenn didnt have what I wanted, but Dustin Evens vowed to keep looking. He found a jeep which I love which has feachers I had not considered but which Im thrilled! Stephanie S. made the buying/paperwork process stress free! This is not the first vehicle Ive purchased from Yemm with which Im happy. I highly recommend this dealership.

Great help and support. Went the extra mile to find and secure the hybrid car I wanted. Dustin, Greg, and everyone were polite and friendly. I received a follow up call a week later to check on things.

Doug Miner was great and I would highly recommend calling him if you are in the market for a new or used vehicle. Im a pretty tough customer; I knew what I wanted and was pretty picky about it too! But Doug was patient with me, not pushy, and genuinely seemed more concerned that I get the vehicle I wanted versus just making a sale. I love my new 2020 Lincoln Nautilus! Thanks, Doug Miner and Yemm Ford!

My son needed something done with his vehicle and I was with him.. Everyone that we spoke to was extremely nice! The place was beautifully clean and I felt so very comfortable and welcome!

Service Advisor David Rodvold gave me a smiling welcome upon arrival and asked my name. After checking his computer he confirmed my service need. The oil change and tire rotation took just an hour. David then confirmed no problems and reviewed the multi-point inspection sheet. Pleased with the ongoing service at Yemm Ford!

All staff were knowledgeable, friendly and professional. I recommend this dealership to anyone in need of a vehicle.

Greg Stacey and Stephanie Sloan were very easy to work with. We let Greg know what we were looking for and he made it happen with no stress and pressure! Thanks Greg and Yemm Ford for delivering a stress-free buying experience! I love my new Ford Explorer. I would definitely buy from Yemm Ford again.

First I want to say, this place is amazing. Hands down!!👏🏻😊I didnt have my hopes set high😔, I really do not have the best credit. Yet, even with mine and my husbands poor credit Dustin got us into the suv we wanted!!He gave us an EXTREMELY fair price on our Ranger as trade in! 😌 Even dealt with me scrambling to find the title I had some how LOST 🥴ugh, but not to worry, Dustin had THAT covered too!!He said come on back and we will just file for a lost one(of course that does cost😬) I had no other option I was getting that Suv!! 👏🏻 Stephanie was great she got us a great finance plan, and exactly the payments we wanted. Amazing experience!!! 😊 Definitely recommend you go check them out! 😊

Greg Stacey was our Sales Consultant and he was amazing! He was genuine and stuck with us, answering our questions and keeping us up to speed on the car and the deal they could make with us. In the end he hand delivered the car to our doorstep without hassle and spent time showing us all the features. I highly recommend Yemm Ford. Merry Christmas!! 🎁

Very helpful and knowledgeable parts staff! Went above and beyond to help with a parts issue I had! Would definitely recommend to everyone!

Made appointment for recall repairs to be done. They said they had to order the parts. It would take about 1½-2 hours to do the work. Since I work first shift that I could drop the car off during my lunch break and pick it back up after work. I called the day of the appointment to be sure the parts and everything was still good to go. I was told since I made the appointment everything was good. So during my lunch break from work to drop off the car. Nothing was said and everything was fine. Off from work call the dealership to get ride back to pickup the car. They acted like they did know I would be calling. When I arrived at the service department Mike Ruark was already waiting. I believe he is the assistant manager there. I was informed that the work was not done, due to them not having the parts.... Michele said they had the parts then suddenly didnt. While Mike was talking to me Michele kept chuckling about it. Mike asked me what he could do to make it better. To late!!!!!1.. They Had Time to get parts or let me know you could not get them.2.. They DID NOT verify that the parts were there when I called that morning.3.. They DID NOT call me as soon as you knew you did not have the parts.4.. They DID NOT call other dealers to find alternatives.IT TOOK ME 2 PHONE CALLS AND 20 MINUTES TO FIND A PLACE AND MAKE AN APPOINTMENT FOR LESS THAN A WEEK AWAY. AND YES THE NEW PLACE VERIFIED PARTS IN HAND. AND WAS HAPPY TO MAKE SURE OF IT!!!!!!!I would make less than 1 star if possible.

Bought a new 2018 F150 and got a good deal on it. Almost $12,000 off of sticker price plus they threw in a bed cover. Salesman Dustin was very nice and continues to provide good service after the sale. Would recommend.

Take my Ranger for service. Friendly, knowledgeable, no bull employees.

Dusty helped my wife and I get our dream car. They got us financing with no problem and it was just an all around great experience!!!

Dont waste your time. Salespeople might be nice but the service department is absolutely horrible! Took my work vehicle in on November 16th. Called today to see if parts were in and they said they didnt even see a ticket!!! Been over a month ago they looked at it and ordered parts! Will never set foot in either of the Yemm dealerships again. Worth the drive or towing expense to another dealer.

Red carpet treatment, fairly quick on the paperwork.

The entire staff at Yemm Ford are very nice hard working people.you can trust them to take care of your vehicle.

Great! I was going to get my oil changed on a Monday but realized the Friday before it really needed to be done right then. I called around 3pm (almost quittin time for most of us) imagine my surprise when I was told I could bring it in. While there my filthy air filter was shown me and was asked if I wanted it changed. The whole process could not have taken more than 45 minutes and i was happily on my way.I know no reason to stop going to Yemm for service or vehicles.

They were amazing and worked well with us. Doug Miner is the go to guy.

I have been a customer since 1988. Im extremely particular about my car. After hitting a deer, I only trusted them to fix it. A huge thanks to Daryl, Ryan, & Michelle in service. To Mike the GM for the car to drive; & to the office girls, Deb & Tiff for always being the nicest to me. I truly thank all of you. Debbie Douglas 💗

Awesome experience, my first time buying a car and it went smoothly, everything was straight forward and to the point, Greg was a great help as well as the rest of the team. I would recommend anyone to go here, it was a long 3hr drive but was well worth it. Also just fyi the staff here is SO nice, don’t feel intimidated !

Great experience and an even greater salesman! Thank you Colton Smith!

Dusty Evans was great to work with! I’m pretty picky and he made it very easy! Definitely recommend

FAST, GOOD SERVICE

Colton did a excellent job explaining how to work everything and getting us a good deal on the vehicle.This is our second vehicle we have got from Colton and would highly recommend him.

It was quick and very efficient. I was assisted answering questions about my extended warranty.

The sales people are nice. The service department is pleasant.

Colton made the buying process extremely smooth! Thank you for your help!!

I had brought my car title in case we saw something we like to buy. They gave me $1500 less than trade-in value for my vehicle which has no scratches no dance only one tiny rust spot the vehicle is practically flawless. They would’ve made over $6000 off of me if I did that

Body shop is 5 star! Parts department is good too! Sales....Many good folks there too but had really bad experience with one individual. First time ever threatened at a dealership. Pricing changed drastically with paperwork even though we had pricing proof in a text. I told him where he could shove his car. Sales rep then jumped up, became threatening and screamed to get the eff out. Bad enough threat I discussed with police department. Was not a good experience for my daughter trying to buy her first car.Rating wise for that salesman... Zero

Bought 2020 Escape. Very pleased with the help everyone gave me in making this decision, but did not feel pushed. Good experience. Thanks.

They really made me feel at home here!

Dustin Evans is his name. Talkin cars is his game. We got a great deal on a new car. Super financing was available along with some great rebates on the 2019 models. Dustin went the extra mile searching for the right car for us.

Good job servicing.

Very friendly, professional, nice clean establishment

I wouldnt buy a tricycle off this place.my parents have bought two vehicles there this past year.the first one a 2012 ford pickup one week after buying the filers on the pulleys came loose and broke both front belts.also it needs both timing chains and leaks oil from the oil pan.this was a supposedly road ready vehicle.the second is a vw beetle.it had the wrong oil put in the motor so it has been in and out of the shop for 3 months.on its last visit they charged for a tune up that can be directly linked to the original problem.when it came back the key was broken for 3 weeks now we have been fighting to get this issue resolved.finally I got online purchased a new key fob and will get it programmed myself at my cost.they give you a decent deal up front but their followup is a joke.it doesnt do any good to talk to management because they dont care either

Had some electrical work done on my 2010 mercury grand marquis. They are the best at what they do, but it kind of expensive. If you are having electrical issues on your ford made vehicles I would recommend taking it here its worth the price to have it fixed right. If you dont you may regret it.

I just had my 2nd awful experience with the service personnel at Yemm Ford. My car needs a Lincoln dealer, but this is NOT the place to trust.

I went there for a recall on my airbag and left with a broken windshield. When i circled back they were trying to say that it was my fault. Luckily after convincing them that it wasnt there when i brought my car in, they had it fixed. If i ever have to go back ill make sure to take pics of car when i drop it off. I wish we had a good Ford dealership.

Friendly sales staff. Got the deal and car I was looking for.

Horrible service, especially on the part of Darrell Perkins - who has been rude. Constantly giving the run around on issues that they themselves should be addressing. Does not honor warranty services, so good luck if you need help.

Sales rep and loan agent were extremely helpful and accommodating. They were very friendly and knowledgeable. I would definitely deal with them again. Great job!!!

Great customer service but ir sucks they dont do the free oil change every 3rd one.

Gregg Stacey is a great guy to deal with. Never pushy !

Service advisor Ryan Holmes and the tech that worked on my 2012 Focus did an awesome job!! I appreciate their hard work to get it back on the road. Thank you for everything!!

Liars! Promise a loaner vehicle during warranty repairs and then deny the loaner upon drop off for repairs! The loaner was verified numerous times with the service dept! The manager didnt even have the guts to discuss the issue with me and avoided me. I will NEVER visit or recommend this dealer again!

My credit wuddint that good, but they found a way to get me into the car I desire. Brandon was nice and helped too. good folks over here

Great customer service. Everyone has been very helpful. We will definitely go back. Thank you to Jeff Oeth and Greg Stacey for going above and beyond for us. Thank you to Yemm Ford also.

I drove 50 miles to Yemm Ford (on a gut feeling) that they would treat me better than my 5 local dealers. I was right! Very friendly service advisors, other employees who I didnt even have anything to do with greeted me as I walked by. Mechanic did an outstanding job, fixed my truck and the bill was less than I anticipated!! My service advisor, Brian, did a great job of keeping me in the loop as things progressed in the shop. He (Brian), advised on how things were going and allowed me to give my preferances as to how the mechanic proceeded. Ladies at the cashiers window were a hoot! I am looking forward to see if sales staff and finance person are as great as the service staff next time I need to buy a truck. Very pleased.

Great service

Salesman was nice. Sales manager is on drugs.

It was my first and last time to take my car to this dealership. Some of the service staff were super rude and disrespectful, and their service is truly poor quality. I would never recommend this shop for anyone....run away.

Had oil change the got it done a little over 1 hour the did a good job would recommend them

Put a deposit down over phone with no issues. Picking up on Friday. Thanks Jeff

A job that should have taken only forty-five minutes (their estimate) took over three and a half hours, during which I had no idea what was happening to my car or why it was taking so long. When I would ask how much longer it would take, I would receive an aggressive thirty minutes (this happened four times). While my car was fixed, I would not recommend taking your car here unless you dont mind waiting much longer than expected.

Friendly, helpful, accommodating. Had the vehicle I wanted and got things moving quickly.

Love the new showroom and the salespeople are friendly and not pushy. Service willing to give me a ride to work and pick up if needed.

Good place to have your vehicle worked on. Great people, so friendly and helpful.

I truly love my sales/everything guy. He does everything goes above and beyond, but I didn’t like THe TC. Last car from this place..

Excellent Service, Sales and Management team! Always willing to go the extra mile for their customers.I always recommend Yemm Ford to all my friends and family.

Awful Dealership, took forever to get any idea of the vehicle we were going to buy. They had to inspection but they werent on top of anything. They made me call for what was going on and why was it taking so long. I wanted to try to barder and they laughed in my face. You can forget about having our business. And too think that I used to go there for my vehicles. 2 disappointed customers

Awesome place to visit everyone is courteous and polite winning for the works oil change and tire rotation with Loyalty Rewards and other discounts I spent nothing

Greg Stacey is great! Friendly service dept!

Tom Smith service manager is a good man. Been in the business for 43 years. They will treat you right.

I sched to see a truck... Drove 3 hours...so you let someone test drive it right before i get there and... I sit around for 1hour and 30 min. You have no signed deal on paper...i asked make a deal...and your like no we dont do business like that... Please if you are reading this dont waste your time at the dealership.

Prices are kinda high and staff is ok

Im just going to make this short since I could be writing for a long time about this place. The service department is horrible here. Its been almost 2 months since Ive had my vehicle. All that is being done to it is replacement of the exhaust manifold, break pads on one tire, rotor on one tire, caliper on one tire and an oil change. At least a week to a week and a half of my wait is due to the person who was supposed to order my parts (after my warranty confirmed they would pay for the parts and work) forgot to order the parts. I am just 7 days away from my 2 month mark because they keep rescheduling the work.

I brought in my truck and gave them Specific Instructions on what was wrong with it. When I went to pick it up they said it was fixed but did not check anything that I had told them. I didnt even have to leave their lot before it started acting up again

Good and quick service

They have prompt professional service and support every time.

Ive purchased 2 vehicles from here and both times got a great deal and never felt pressure from the salesman!

I went in to get a recall fixed. They were very friendly and fast. The also filled all of my liquids for free!

Ford Family !!!!! We bleed FORD blue!!!! Sorry, Weve watched the service dept. go from bad to worse . Bought several brand new cars there even since the name change. If only the service department was as great as the sales department! Think you would keep repeat costumers satisfied???....The last few times in the service department they WERE NOT personable, friendly, welcoming or willing to work with a paying returning customer... Customer service is key!!!!!.. When your customer service rivals that of the DMV then theres an issue !!!!! Hire some people that are willing enuf to smile and shave before they show up to face the paying public. And dont act like its an inconvenience to wait on customers!!! Sad but, Were taking our Fords and Lincolns out of town from now on.....

Great service. But neglected to do tire rotation, but after a phone call, we will get tire rotation with next visit

Great salesmen. Not pushy and truly care about your needs and wants.

I only gave one stat because I had to, yemm ford ripped me off completely. I will never, ever purchase a car from them again! I will also see to it that I tell everyone I know about the horrible experience I have had! Im beyond upset.

Fast service they were booked up and still fit me in.

Had my annual maintenance done to my convertible. Good service.

Great customer service and excellent on repairs at a great affordable price

Great service for a reasonable price

Service was helpful with my issue and fixed it fast.

Took my car to have the waterpump replaced. Dropped it off wednesday morning for what i was told would be a 5 hour job, didnt get my car back until Saturday. Was told originally that it was taking so long because they had never had to work on a fusion waterpump and didnt realize they had to take my whole front cover off to get to it. When i told the service dept manager that i was told that he informed me that he didnt believe me. Calling your customer a liar is super excellent customer service. He told me the reason it was taking so long is that the gasket didnt come in the waterpump kit they ordered and apparently they didnt realize that until the second day they had my car so then we had to wait for that to be delivered. The gasket was delivered Friday morning yet my car still wasnt repaired until Saturday. They did give me a loaner car, too bad every time i took a right turn something was rubbing quite loudly on the tire so i didnt feel very comfortable driving it plus it had reverse lights that were out. Moral of the story, dont take your car here if you may need it within a day or 2.

At first they were helpful and fixed my car but when i got it back their was damage to the headliner that they caused. Two small holes and grease marks on it. Tried to get this resolved for two weeks and nothing. Poor service for sure! Talked to the service manager and he told me they didnt do the damage and would not fix it. I took my car to get it fixed and yes they fixed one problem but created another. Wish their was a negative review! Highly dont recommend!

They were prompt, friendly and did a good job.

Fast and friendly service , I only take my vehicles to Yemm Ford , they go the extra mile always with a smile

Little convinient store where you can find almost everything

Yemm Ford is the best dealership for both sales & service. I wouldnt go anywhere else.

Great service and helpful employees

I get my mustang serviced here Everytime

They were so nice to me got in a wreck and the towing company took my car to the wrong shop and Yemm Ford had help me get my car from the other shop they got my car and had it fixed in 6days after the insurance company approved it they even picked me up from enterprise when they wouldnt take me over to Yemm Ford after I returned the rental car my car was fixed great and painted and they even cleaned my car inside and out they were awesome

Service great. Chairs in waiting room HORRIBLE

Went in for a recall to be fixed on my van. Was given a date for the repair. Showed up for appointment was told something went wrong getting the part now it is on baxk order. Dont trust them unless you see the parts in the shop.

Good Sales, very poor service department.

Excellent place to buy a vehicle new or used

On the fence with this company

Great place and great deals on auto work

It is a very good place to do business

Rude people and they didnt help me at all and i was on hold for over 10 mins

Not keen on wanting to get ya truck , i went to the one on henderson street and had them bring it over , and guess what? I drove home:)

Great service and friendly sales reps