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CopierPros
2 Professional Dr, Gaithersburg, MD 20879, United States
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Ap
Review №1

We were having a problem with our copier jamming and couldnt figure out how to get scan to email up and running. We decided to give copier pros a call and they came out to help us the next week. I inquired about a service plan and the owner was honest and said it probably wasnt necessary because of the type of copier we have. Most people would just take your money either way. Very impressed with their honestly and customer service. I highly recommend Copier Pros.

St
Review №2

I tried calling numerous times, on different days but no one answered the phone even after leaving voicemails no one called back. I couldnt find the office location. I wonder how you do business.

To
Review №3

Rav was great. Quickly diagnosed the issue we had with our printer (bad cartridge that blew up), cleaned out printer thoroughly and advised that new cartridge would likely work fine and problem would be gone. He was right. Also fixed another issue with printer while working on it. Would definitely use them again.

Br
Review №4

The team at Copier Pros is very knowledgeable and always quick to respond. I emailed to ask a question and forgot about it – they followed up by sending someone right over to identify the issue with our printer. Excellent customer service.

De
Review №5

I work on a construction site where our copier takes some not-so-gentle use. These guys really are pros, three times I have needed to bring them out and all three times they have been able to fix it either that same day or within a couple of days - if they needed to order a part. The technicians and office personnel are also very personable and truly want to help. I thought they would start to get frustrated with the repairs but they are very happy to come out and make the repairs each time. I will be recommending this company to all my colleagues in need of either a maintenance package or a quick fix

Jo
Review №6

Bryan arrived to my house on time as promised. He proceeded to promptly evaluate the 10 year old Ricoh copier and fix a broken part. I had basically condemned the copier thinking that the cost to repair and availability of parts were going to be an issue. He had the part in his truck; total cost $153. He suggested that continuing to maintain the copier vs buying a new copier which would cost me over $1500 was the best road to take. Of course I agreed. It was refreshing to have this resolve. His professional approach was much appreciated. Would highly recommend Copier Pros.

Information
1 Photos
6 Comments
5 Rating
  • Address:2 Professional Dr, Gaithersburg, MD 20879, United States
  • Site:http://copierpros.com/
  • Phone:+1 301-258-5026
Categories
  • Copier repair service
  • Fax service
  • Office equipment rental service
  • Printer repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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