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Prestigio Jewelers
Woman, 487 East Shaw Inside Fashion Fair Mall, Next to Macy's, Fresno, CA 93710, United States
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da
Review №1

Absolute trash! I bought a 5k ring that Ive had to take back to get fixed because the diamonds keep falling off over 3 times in the last 2 months. The most recent being that I picked it up from being fixed today around 3pm and now at 10 pm another diamond fell!!!! I will never purchase from this place again!

ma
Review №2

Prestigio Jewlers has made it easy to buy and get great quality jewelry. The lady’s their are very nice and help you to the fullest! I have bought my fiancé’s engagement ring, and her wedding set from here at a great price and while establishing my credit at plans that are reasonable. Definitely have gained my business and Im completely satisfied with their service.

JD
Review №3

Great store very friendly & helpful. I wont go anywhere else.

Av
Review №4

I got a chain from here and the “diamonds” fell out not even wearing it a day. Y’all charging hundreds of dollars for pendants that can’t even keep the stones in. How is it real and it says made in China on the back too. I didn’t want to make my girl sad but I told her to get her money back it’s not worth going here.💯

Au
Review №5

Right away when I entered the store I was greeted by Michael Suarez. He assist me with my purchase with outstanding customer service. He Made me feel comfortable and didn’t pressure me on buying. If you guys ever stop by the store make sure to ask for him.

An
Review №6

My wife and I were shopping around for an engagement ring and she was very specific about the ring she wanted. Thankful Michael was very informed about rings unlike me and was able to guide her to the ring she wanted. He was very patient and kind. The financing was so simple and they were willing to meet me in the middle in regards to payments and how much down they needed. Thanks

Ma
Review №7

Came in there expecting not to get approved for anything because of my credit history. I was so surprised. Not only did they approve me in like 15 minutes,they also approved me with nothing down. I almost thought they had given me the wrong limit on accident. I bought my girlfriend a promise ring at a good price and they offer a lifetime upgrade with the ring retaining the same value when I decide to upgrade. Was recommended here by a friend and I will recommend everyone I know here. Staff was extremely friendly. Overall an amazing experience.

Ga
Review №8

Came in recently to pick up some jewelry for the Mrs. They had a pretty good selection and the staff was extremely helpful. Michael was kind, knowledgeable and knew exactly what I was looking for. Needless to say the Mrs was even happier.

St
Review №9

I had a really good experience at this location. Ana helped set up my account, she was very professional and answered all my questions in a very polite tone. The rest of the workers were also very nice they greeted me with a smile as soon as I walked in. I would recommend this location to anyone the service is exceptional and the jewelry is very bight quality! Good job prestigio jewelers!

Jo
Review №10

I came in looking for a specific necklace which prestigio did not carry and I was about to leave when a staff member, Michael took the time to hear what I needed and offered to show me alternatives. I was not too open to seeing other pieces but Michael was persuasive and attentive and ended up showing me various necklaces that I ended up liking. I ended up buying one and I absolutely love it! I appreciate Michael’s customer service skills, knowledge and demeanor.

Ta
Review №11

Love this place! I rate Michael a 5 star! Excellent service! I recommend this place and ask for Michael!

Ro
Review №12

Went in looking for a chain, Erick helped me pick out one that was exactly what I was looking for! Worked with me and my budget and everyone there had excellent customer service! Highly recommend

Jo
Review №13

I purchased a Citizen watch from this place a couple months back. no issues or needed to use the warranty i have with it. I just recently purchased a G-Shock watch from them. they were very nice and friendly the st and 2nd time of me going in. very helpful, they take their time on helping find something I like. i work for a great company and help run the business, and this place is doing a great job to me. I don know why they have bad reviews. Even when i go in to pay my bill, they are always nice.Thanks for the great experiences each time.

Ar
Review №14

Decided to treat myself with some jewelry for my birthday. The staff (Michael) was very helpful and I left with the perfect piece. Thanks!

Em
Review №15

Thank you Michael for helping me choose the perfect pendant. I Love my necklace

Pa
Review №16

I highly recommend this place they have beautiful pieces and also Michael for excellent customer service. He found the perfect necklace and ring fit for my style!

Ch
Review №17

So I’am in the process of repairing my credit,Today 6/26/2019 I walked into Prestigio fashion fair mall location. The manager andStaff gave me nothing but Great customerService with a smile. Because of their greatCustomer service I asked them to run my creditAnd as luck will have it, I found out in past some 8 years ago I owed them money for aOld account. Honestly, I had forgotten all aboutIt. So I’m trying to clean up my credit anyway, so yes I will take care of my past debtors.I was shocked to hear manager say, after I takeCare of this bill they will be happy to offer me credit 🙂 so yes I will make a few payments,And I will go back and open a new account withThem ! And I will highly recommend them to my friends, family, co-workers. Thank you PrestigioAt Fashion Fair mall ! Your great customer service rocks ! Nice way to do business with folks. Thank you !

Ri
Review №18

I came in to help build my credit and Michael delivered exceptional customer service. Thank you so much for the help.

Ye
Review №19

Was greeted and helped right away. Thank you Michael for the great customer service

jo
Review №20

Came in to the store to purchase a ring for myself, was able to walk out the store with exactly what I wanted, All the employees were very friendly !

Br
Review №21

I went in with low expectations after reading some of the reviews but im so happy with my experience there. Erick and Cynthia make a great team and did everything possible to make my experience with them the best. will be purchasing again from here!!!

Er
Review №22

I had such an amazing experience here, especially with Ana, she had excellent customer service!

va
Review №23

I’ve loved my overall experience with Prestigios. I’m a young, supple bodied, handsome young adult that had no existing credit before creating an account with Prestigios. With their no credit necessary approval I was able to finally establish and build my credit score. I definitely recommend it for young kids like me that are struggling to find effective methods in building their credit. As other reviews have stated most of the workers there are terrible (I mean absolutely horrible, really) and I would not have had a good experience if it had not been for the two amazing, diamonds in the rough, workers that helped me, Cynthia in Credit and Michael in sales. Thanks to them I now have a synchrony worthy credit score and this super cute king baby necklace which is still in great condition thanks to their lifetime warranty program!! Thank you Prestigios!

Di
Review №24

Always a great experience

Is
Review №25

They lie to you. They told me resizing a ring would be no cost. Take the ring to get resized, they give me a 180.00 fee. They say I can add it to my total amount Im paying for. I go pickup the ring they say I have to pay for that 180.00. The lady constantly denied saying she told me I could add it total. Horrible service.

Cy
Review №26

Great company helping people build credit. Staff is friendly and they have a great upgrade program.

Ma
Review №27

Good way to build credit but you can be late on one or even your last payment no matter the price they will bug you like yourwanted...ill never get a sales paper from here not worth the hastle or the over pricing. ...better off going to kays or even zales

La
Review №28

Have been shopping with prestigio for about 4yrs and have always received great customer service, such a friendly staff. I would definitely recommend them.

mi
Review №29

Hi there how are you doing today prestigio I am so happy with prestigioErick the store manager is my friendI am so happy to be able to get the chance to look and shop at prestigio I am Michael Jackson see you later

Se
Review №30

HORRIBLE FAKE OVERPRICED jewelry!! Be aware they will report FALSE information on your credit report!! Id rather buy jewelry from walmart than ever return to this company!!!

ga
Review №31

Purchased an Anniversary ring and in a week on of the diamond came off. Not very happy.

Mi
Review №32

They are poor have no manners win it comes to people they all ways yell at customers talk be hind there backs they are not nice at all bad they dont need to be open for business someone neens to call the bbb.the manneger neens to be faird asap in tell next time I am Michael Jackson you stay classy Fresno

Mi
Review №33

They need to be shut down theyre all ways yelling at people at customers someone sude call the bbb someone needs to say enough is enough really I am Michael Jackson you stay chlssicy Fresno

Ex
Review №34

They sold me a use chain & they said it was new. It came apart within the first week.Never doing business with them again.

Vi
Review №35

Very friendly, and helpful.

Je
Review №36

Over priced for sure

Al
Review №37

Very good service and the best jewelry accessories.Excellent experience and the best treatment from the vendors, especially Miss Cintya Rodriguez.

Al
Review №38

Very good service thanks Michael for the service. I recommend them.

Information
20 Photos
38 Comments
4.1 Rating
  • Address:Woman, 487 East Shaw Inside Fashion Fair Mall, Next to Macy's, Fresno, CA 93710, United States
  • Site:https://www.prestigiojewelers.com/
  • Phone:+1 559-241-0417
Categories
  • Jewelry repair service
  • Diamond dealer
  • Gold dealer
  • Jewelry buyer
  • Jewelry engraver
  • Jewelry store
  • Silversmith
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:11am–7pm
  • Saturday:12–6pm
  • Sunday:11am–7pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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