This store is the cleanest & staff are very nice. Alfonso has the best customer service. Will definitely be coming back to this location!

This place was so efficient and helpful! Alfonso did a great job helping me with a printing job I had for my own work place!

Justine was incredibly helpful!! She went above and beyond to find the ideal solution and was very attentive every step of the way.

Thank you to the wonderful people who work at this location. Alfonso was really helpful with information about my returns.

The staff is super friendly and helpful with whatever you might need. Went in for a amazon return and ended up getting my document notarized by Alfonso. Thank you 💖

The employees are always nice and give great service with a smile. Impeccable customer service!

Jasmine is awesome! Awesome customer service! Would definitely recommend this UPS Store!

Justine and jasmine were super funny and a great helpMorgan was funny too but he tried stealing Justines review so Shame on him.Overall a good experience

Nice people professional and I never had a problem with them.

JESUS WAS GREAT LOVE ❤️ THE SERVICE!

Best service ever!

Great family business. They always greet me by name. This is my go to location for personal and business shipping. All of my Christmas packages sent to family and friends afar go from here. At times there are other closer locations that I pass by to go here. They are growing and I see new employees who seem to be trained and friendly. I will continue to take my business here.

Always quick, efficient, pleasant service at this store. Go go Justine go, and thank you.

Jesus was very friendly and professional. The process to get my documents notarized here at the ups store was seamless.

Jesus was very helpful . 5 stars

Justine was EXTREMELY pleasant and helpful.

Justine was very helpful!

Justine is awesome, thank you

Very clean store! Loved walking in and being greeted right away. The young lady at the counter was very approachable. She was able to answer my question, helped me with my mail and thanked me as I left the store. Very much appreciated! :)

Called this location to see if they had a fingerprint scanner, employee said no and referred me to Herndon and 99 location. Went to that location and they didn’t have a fingerprint kiosk. They referred me to the Bullard store. I went to the Bullard location who I had originally contacted. They had the kiosk but no one there knew how to use it. The employee at the Bullard store referred me to Clovis location. I called Clovis/Sunnyside location and they did not have one. An employee at Sunnyside location named Alfonso, took my number and called around to find a location that offered fingerprinting. Alfonso called me back within 10 minutes with the information. Too bad no one at these other locations offered to do that for me.Not satisfied with the customer service I received.

Originally went in for a notary public, and was in and out in 10 minutes. Have been back since to mail packages, and am very happy with the service and prices. Im hoping to never have to go into a USPS office again!!! Thanks!!

Very pleasant, courteous and attentive to their Customers. UPS Staff thank you for your outstanding service.🏆

Great location! Everyone was polite, courteous & helped me out with all of my problems. I was in and out relatively quickly which was the best part! Ship with this UPS Store!Note - I was in there while one of the associates was with a difficult customer. They were calm and composed regardless of how rude & curt the customer was. I wish people would remember that employees are people too; be kind and respectful to everyone. There’s no reason to be rude & most problems can be solved!

Exceptional customer service doesnt start when you begin communicating with the employees, it starts with the aura of the atmosphere once you walk in. Everything else is just the cherry on top. I was not only welcomed, I was engaged and made to feel like I was having a conversation in my very own kitchen table. I dont get that same feeling at McDonalds (granted theyre both in two completely different lanes, but you get the point). Ill definitely be making the 10 minute extra drive to have my things packaged and shipped from this location. Well, worth the drive.

My work hours coincide with the normal operating hours of the USPS offices. I had to get a package shipped ASAP and searched for other options. Thank goodness for The UPS Store! This location opened earlier than the post office, is very close to home, and had great customer service. The gentleman at the counter helped me pick the best option for shipping and made sure I got exactly what I needed while getting me out the door in plenty of time to make it to work. Thank you so much! I have no doubt I will be back.

My first and last time using this UPS Store they very dishonest they said they havent had any problems with their deliveries being delivered on time. I paid extra money to have it delivered within 24 hours. It is now 2nd day and still hasnt been delivered and wont return the extra money that was paid. Excuse was due to unforeseen circumstances such as weather or accident we cant refund your money. Neither occurred. I live in Fresno California the package was going to Davis which is less than 3 hours away. I was looking forward to this being my to go delivery place, sadly not now.

This store is always very clean, the staff is always professional and polite, and I never have to wait long to be attended.

If I could give this place zero stars, I would. Absolutely the WORST customer service ever. Not only did they mess up my package delivery, by NOT putting the return label on it, and it was returned to my residence instead of back to the original shipper, but the worker wanted to try to fight me, in the store, over a perceived facial expression I had given his mother, who also worked there. He tried to act brave to me, a much larger man. He actually wanted to fight, a customer, over a look. Absolutely horrible business ethics. Do not go to this store unless you wish to have your package delivery completely ruined, including the package being thrown around in front of the customer. ZERO stars. Garbage service.Then, after posting my true and honest review on Yelp, they tried to put it back on me, saying I had no proof of what they did. Innocent folks dont say wheres the proof. Innocent people say lets move on and how can I help you in the future. The father doesnt know what occurred, only UPS corporate and the son have knowledge of the incident. This mistake could have been prevented with proper and appropriate customer service, something of which did not occur, and thus prompted me to go to the FedEx Store for my next service needs. Will not recommend this store to any one and will not return.

I went to the store and they provided a great service! They go beyond in treating you more than a customer, they seem invested in getting to know you. Great customer service!

Very friendly & efficient staff. I use them for notary service when needed for work and I am always in and out in a jiffy.

The store is clean and well-kept. Albert helped me get some resumes printed; the service was friendly and very quick. My best UPS experience to date.

I’m blown away by their customer service, they completely saved me today!!! I needed laminating and binding services done to complete a class gift for my daughter’s kindergarten teachers birthday (room mom of the year!!) I woke up this morning thinking I had another week before her birthday to find out her birthday, was actually Today!!!! Desperate, I called 6 other places who said there was no way they could help in that short amount of time. Luckily, I called the UPS store on Bullard/West and they saved the day!!! The guy who answered the phone said he would warm up the laminator and we should have the book done in less than an hour. And, he delivered on this promise!!!! Great service, awesome prices. In the hour I was there making my book, I saw the true care & love for their customers!! Thank you again for saving my reputation as a room mom and for delivering an excellent, affordable product with 5 star customer service!!!! Bonus: I heard them say they are hosting a paper shred event to benift the SPCA soon— they like humans AND rescue animals!! Can’t get better than that in my book!!! 😊❤️

I went in with a dilemma about boxes and packing. The gentlemen who work there helped me and completed my order for me. So nice to go for help and actually get it and with a smile. Five stars from me U.P.S. Store !!!

I am so happy this store opened on my side of town. The convenience is the greatest part. Also, the mother and son that operate the store were great when I took in my overseas package. Please stop by and use this store located at Bullard and West avenues.

Customer Service and friendly staff are the main reason I keep utilizing this store. There is a sore closer to my home but Id rather come to this store cause they take time to know their customers and provide top notch customer service

This review is long overdue - this is a Great place to get some printing done - the prices are fair and the turnaround time was faster than what they quoted me! My canvas print was high-quality and exactly what I wanted. Choose this place if you need printing! I did not know that they do notary here too. Oh and I may be stating they obvious, but they ship too! Lol

Always great customer service and very patient with me. This is the only place I go to now for shipping needs. I know several others who live nearby and use this store almost exclusively. Customer service, great attitudes and knowledgeable assistance go a LONG way with me.

Reading some bad reviews below I was skeptical to come in here. The employees are very helpful and assist you if you need anything. Some people just like to complain. If you have a day off, drop off your package or dont wait until last minute to do things, then maybe you wont have such a bad experience.

Im writing this review mainly because I see two of the three reviews are negative. The negative views are just NEGATIVE they dont give an explanation as to why its the worst store - they just say it is.I happen to live a block from this store and I personally find this family owned and run store to be a pleasure to do business with. Generally its the husband and wife and their two sons serving you and they have been nothing but kind and courteous in every way when I been in there.The store is always very clean, their prices are consistent with others in the industry, and they serve you as promptly as possible. I would advise you to check it out for yourself and not be deterred by negative reviews here.

Customer service was not polite. I asked them to make reduce size copies of a certificate and rep. Initially didnt know how to make reduce size and correct orientation copies. After experimenting multiple times, finally she made the copies but charged me for all the wrong copies as well. Dont mind the price but politeness and principle was not there.

Ive been here a couple times now, and I always recieve friendly, fast service. Their prices are also very reasonable, and I highly recommend this location.

Have always had great service. Shipping large items was a breeze and very efficient.

Went to print a return label for amazon, at FedEx its about 35 cents. Here they charged me 35 cents in addition to 3 bucks for computer use even though I never touched a computer.

Justine

Awesome customer service! Made me feel welcome :)

If I could, I would give this location zero stars. Worst UPS Store I have ever been to. I asked a question regarding their business practices and was replied very rudely by both employees there. I was told if i did not like it not to ship with them. The encounter was awkward and unwelcoming. I hope this explanation is good enough for you Randy.

Shipping quick and easy. Satisfied customer.

Friendly & convenient

JUSTINE

Very nice place well organized

Great service! Thank you guys!

Helpful staff and convent location.

I would stay away from this place. Packages are routinely lost in transit. Poor service is just the beginning. No interest in helping rectify negative situations theyve created.