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Fiesta Auto Insurance & Tax Service
1574 N Blackstone Ave #108, Fresno, CA 93703, United States
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Ex
Review №1

The people there were friendly and polite and fast at doing what needed to be done they were very professional at their job i was very satisfied

St
Review №2

Cheaper insurance but they charge for every service they offer. 60-70$ isnt cheap.

Jo
Review №3

Okay insurance broker the company the paired Alliance United me with I have experienced constant threats of cancellations even though payment was posted on time and mediocre at best customer service

Jo
Review №4

Love how detail they were in helping me getting car insurance and got my tax done at the same place.

Er
Review №5

The service at Fiesta was phenomenal! I was greeted when I came in and was told politely that I would be tooken care of next..The agent Veronicawho handled my insurance was great at explaining the different policies and she understood what I was aiming for when she heard my budget.

Si
Review №6

3 customers been waiting for service over 1/2 hour . 3 clerks kept us waiting while nothing is going on. Terrible service today. Hope it doesnt keep repeating.

Ca
Review №7

Great customer service. Angelica did an amazing job helping me get the right coverage for my motorcycle. If you go there ask for her.

Ad
Review №8

The young man who helped me was super friendly and got me a good deal on my insurance. Recommend it!

so
Review №9

Yareli was very attentive and very helpful and friendly. She took care of all the things I needed. This most current visit was one of the more better experiences Ive had at Fiesta. Other then the waiting time. It was good.

St
Review №10

The rep was nice and friendly.. very knowledgeable but the process took way too long I was there over an hour!! I love the company but the process took way too long

Vi
Review №11

Everything was fine but they did not disclose their broker fee. I paid 361.00 dollars broker fee. That is INSANE. Farmers INS does not charge a brokers fee and that couldve been 4 months of paid insurance. Please ask and find out before you sign anything. Make sure you tell your family and friends..

Ad
Review №12

Its a good place and they work with you and make sure things are right.thanks again Fiesta Auto insurance.

Ol
Review №13

Told me to come in to help me start a new policy but didn’t disclose that they will be charging you an outrageous broker fee that you believe is the price to start a new policy but once you get your receipt you see how their “fee” is more than your new policy. You’re better off doing research and finding an insurance provider in your own and save your self hundreds.

Re
Review №14

You brokers always try to help you get the most for the least amount of money.. I’m really happy they do a fantastic job..

Jo
Review №15

POLITE,COURTESS STAFF.

Ry
Review №16

Very kind and hopeful

Sc
Review №17

The agent was fast courteous and understanding of my interests, and needs. She went above and beyond to get me the lowest down payment possible for the most coverage available. I am a returning customer to Fiesta Auto Insurance because I feel that there is concierge customer service at the Blackstone and McKinley location in Fresno California.

Da
Review №18

Considerate polite and professional. 2 thumbs up.

Lu
Review №19

I sent my wife over to this place to see if we could get cheaper insurance. The first thing they did was try to get almost $600 in start up fees. Once they realized they couldn’t get that much they eventually, over time, came down to $170 start up fee and $120 a month. Which wasn’t any cheaper than what I was already paying at AAA. I told her to leave and we will look around. After a while my 5 month pregnant wife text me saying they won’t left her leave. They basically held my wife’s drivers license hostage and wouldn’t stop hounding her on this “great deal” and that they couldn’t hold onto it. Like it was going to vanish the second she walked out the door. I had to leave my job, walk over to this place, and make them give my wife’s license back so we could get out of there.But it shouldn’t have to come to that. My non confrontational wife should have been able to leave when she said she wanted to leave. This is a place of business and they try to trap you until you sign up with them. This is 2019. These tactics may have worked in the 70’s and 80’s. But you don’t get away with service like this anymore. Highly disappointed in this company. Beware of their sales tactics. Just avoid this place altogether.

De
Review №20

Good customer service

mi
Review №21

Only $55 for tag fee not that bad quick and easy no waiting at the dmv.

Ti
Review №22

Great service by agent Jose, friendly courteous.

Fe
Review №23

First time i ever got insurance for a car. Great team, very professional and respectful. My go to for car insurance.

Ja
Review №24

Alondra helped me here and is the most patient, informative, educated agent ever!! They are all nice and the office is clean and smells nice too! Definitely recommend everyone to go to this specific location

Th
Review №25

They did a service for me I could not get done anywhere else, great customer service would highly recommend to others

Lo
Review №26

Thank you Veronica for your help so I could get a good and reasonable price for insurance!

Mi
Review №27

Love Fiesta Auto Insurance 💜👑💜helped me change my old policy to a new one that saves me money for years to come. Agent was very helpful, courteous, respectful and concerned with adjusting my monthly Insurance payment. Thank you Fiesta 🦋🦋

Ro
Review №28

Well, when other business are falling short of taking care of there customers.I seem to be able to count on fiesta for my major dilemmas. Like: income tax , car registration and car insurance. So thank you for giving people a place to turn to.

Mi
Review №29

The best place ever. Maria was very helpful did everything she could to get my insurance done. I highly recommend them.

tr
Review №30

Very nice and knowledgeable

An
Review №31

Yesenia was amazing associate she helped me get my insurance. The staff is friendly and quick at helping customers! Would recommend this location

An
Review №32

Paid for full coverage. When we got in an accident I was told nothing was covered because my husband was driving. Turns out one of the workers put my husband on the list of people not to cover. Cancelled my insurance through them and was told it was effective immediately. Three days later they bedited my card for the next month premium. When I called them they said it takes two weeks to cancel when I was told by three different times by three different people that my card wasnt going to be charged. Also it would take an additional 2 weeks to receive my refund. They apologized that I got upset and refused to give me their license number. Whoever is considering this dont. Geico is way cheaper and up front about everything.

Ro
Review №33

People are friendly amd well staffed.

mi
Review №34

They were really eager to call me a couple times to get me to get insurance with them but when I asked to get a copy to my email and stuff they did not respond anymore and I called the person I was talking to and did not answer, I did get what I needed to get but I would like if they were more responsive

An
Review №35

Great customer service! The team always takes time to make sure you understand what youre getting into.

Ar
Review №36

Thank You Elsa For helping us in reopening our new policy .

Om
Review №37

Outstanding service by Alondra today! She made the deal work best! Thank you fiesta!

En
Review №38

I was helped by Kassandra who was really patient and effective in finding me the lowest rate for my insurance. Great customer service and would highly recommend !!

Br
Review №39

Awesome service. They worked with me,first time buyer and short driving history. They found me the best affordable monthly payments and also a low down payment. 👍🏽

Gh
Review №40

Maria perales has a great customer service she helped me save money totally recommend her.

Ke
Review №41

The experience here was amazing .Maria Perales took really good care of me thank you so much Maria.

Eb
Review №42

My experience here both times has been takin care of by Maria and she has been a wonderful help to me and my insurance making sure I receive all deserving discounts. I look forward to staying insured with you

Ma
Review №43

This place is amazing thank you so much maria perales you were such a great help.

Da
Review №44

Real good customer service...helped find a policy right for us..thanks erika

Je
Review №45

Came in to make a payment but as I sat with Maria perales we found I had to redo everything but with her help we was able to get it done she was very friendly and polite and positive

Mi
Review №46

Maria Perales, is the best here at fiesta.. very great. Awsome. Highly recomen..

Mi
Review №47

With less than 30 minutes before work I was able to purchase insurance and get DMV service taken care of with ease of mind. Helpful discounts were a big help with accommodating for my situation. Thank you Fiesta

Te
Review №48

Gisel Gutierrez was great explain everything and I got a great deal and affordable insurance

Sa
Review №49

Alondra help me out good person ..come here for insurance

La
Review №50

Gisel was so helpful today thank u so much...

M
Review №51

All I want to say with all this trouble I been through with others here at Fiesta is that ERIKA is the BEST!! If I’m staying with them I will see no one else other then ERIKA!! I hope the owner can see this review cause ERIKA should be the main manager. Thank you Erika!!

Hu
Review №52

Best around friendly very helpful, thank you Karina Lopez for all your help.

Ju
Review №53

Excelente customer service would recommend to others. Staff is friendly and professional

ok
Review №54

Alondra was awesome! Thank you for everything ❤️ ❤️

ra
Review №55

Lizbeth Gonzalez was very friendly, and helpful and she had a funny personality !!

Ke
Review №56

Stop leaving your trash on my car.

Mi
Review №57

Brenda Arellano gets 10 stars. What an asset to the business.

Jo
Review №58

Very helpful and kind. Helped out today by Gisel Gutierrez

Br
Review №59

Visit Fiesta for low rates and Awesome coverage over on Blackstone and McKinley Ask for Alondra or Karina

El
Review №60

Best service in town my first time getting insurnace at this location and Maria Pedaled helped me in everyway possible with great coverages...... Thank you Maria

Jo
Review №61

Friendly speedy service. Cute friendly personell. Helps keep my payments low.

An
Review №62

Great costumer service and really nice people. Please ask for Gisel 👍🏼

Da
Review №63

DONT GO HERE! THIS PLACE IS A RIP OFF. My son went in here and paid 600.00 down 400.00 of which is a brokers fee and has nothing to do with insurance. Later he bought a car and wanted to add the car to the policy and they wanted another 300.00 fee. These guys are a pure rip off and I have already started a letter to the Insurance commisoner about Fiesta and I encourage all of you to do the same.

da
Review №64

Open a policy with auto pay when I was setting it up I told them senior citizen on social security get paid once a month would like the auto pay due date on the 3rd was told no problem once I gave them my deposit and first month installment I asked for printout of my due dates was told they couldnt do it I had to wait to get it from my ins company. When it arrived wrong date for the withdrawal called the ins co was told fiesta knew the dates cant be change to go back and ask for rewrite to change the date. Go back now they are asking for another deposit cause its a new policy. It wouldnt had been a new policy if they didnt lie to me in the first place. So upset my blood pressure went up got a massive headache and now Im laying down was a horrible experience they flat out lied and no I didnt rewrite my policy. Im stuck with the due date of the 30th in auto pay and I get paid on the 3rd horrible just horrible

HO
Review №65

Very friendly customer service, Gabriela Gonsalez helped me find a good rate that works for me under my circumstances, other people who have helped me here at fiesta has not helped me half as much as she has.

Ga
Review №66

Agent Gabriela Gonzales was very helpful and worked with me .I urge evwryone to come here and get insurance thanks for ur great service

Do
Review №67

I received fast and effective service from Maria Perales at Fiesta Auto Insurance. My overall experience was great!

Al
Review №68

Very patient, and friendly customer service. Overall a great team that led to a good deal.

ho
Review №69

Thanks to Gabriel Gonzalez I got my quote fast and they work with you thank-you

Mi
Review №70

Gabriela Gonzalez really took care of m, it was quick and easy...Glade I came to fiesta

Br
Review №71

Fiesta insurance is the best of the best - Vape Hogz

ME
Review №72

I FREAKN LOVE THIS PLACE ALREADY & I JUST BECAME A MEMBER.. WHAT MORE CAN YOU ASK FOR, INSURANCE, REGISTRATION RENEWAL, ACTIVATION FEE, AND 2017 STICKER ON THE SPOT!!!! NO DMV VISITS!! 😘😘😘😘😘😘THANK YOU SO MUCH MARIA YOU ARE INDEED THE BEST!!!!!!

Te
Review №73

This place is really bad. The employees there are really rude and are notHelpful at all. Every month I go pay my insurance they always mess upOn something. They either over charge me or charge me twice and I have to be calling them or driving over there. They need real professional employees.

Jo
Review №74

Gabriela gonsalez help me out today and was very nice and took care of everything

Jo
Review №75

Brenda was very helpfull, i woyld highly recommend this place for first time car owners

Te
Review №76

Alondra was very helpful and sweet.

ro
Review №77

Great service at fiesta auto insurance with Maria Perales

Ro
Review №78

Was looking for low cost, but reliable Auto Insurance and Fiesta was perfect. Found a great monthly payment, low down payment and very professional custome service.Recomend this insurance to anyone looking for Reliable Honest Professional Insurance.

Sk
Review №79

Helped me get the best price

Ja
Review №80

The customer service is really awesome and they have great policies!

Go
Review №81

Great services fast quates definitely refer my friends!!

Jo
Review №82

Maria Perales is amazing! Helped me so much!

wi
Review №83

Very happy with service would highly recommend them to my friends

Su
Review №84

Very helpful in explaining details and very friendly service.

An
Review №85

Do not go here!! This place will honestly ripped you off! Ridiculously expensive to file your taxes, they do not even explain everything in detail so unprofessional!

Ma
Review №86

Brianna helped so much come check them out

De
Review №87

Great job on service.

Yu
Review №88

Ive been here for almost about a year. They doMe right

Jo
Review №89

Great service fast and friendly

Li
Review №90

Great place super helpful staff !!!! And I love the crow !!!!

Br
Review №91

Simply Amazing

An
Review №92

Jasmin was Very helpful, thank u

Lu
Review №93

So rude on the phone dang never calling here again

Je
Review №94

Very respectful

Na
Review №95

Very helpful

Ty
Review №96

Good place

Ne
Review №97

Great

ja
Review №98

Thanks erika for your help

Jo
Review №99

Aki Im at a car party and this one is helping me rosaliaAt a good price

Or
Review №100

Thank you for all your beautiful Maria Perales very excellent service.

Information
10 Photos
100 Comments
4.6 Rating
  • Address:1574 N Blackstone Ave #108, Fresno, CA 93703, United States
  • Site:https://www.fiestainsurance.com/stores/fiesta-insurance-tax-fresno-california-93703
  • Phone:+1 559-234-2300
Categories
  • Auto insurance agency
  • Home insurance agency
  • Motorcycle insurance agency
  • Tax preparation service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–6pm
  • Saturday:Closed
  • Sunday:9am–7pm
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