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Balanced Comfort Cooling & Heating
5645 E Clinton Ave, Fresno, CA 93727, United States
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B
Review №1

I highly recommend this company to everyone and yes they are legit. I applied for the PG&E Energy & Weatherization service and less than a month i was contacted by Phonesee who came to my home and checked to see my current appliance (refrigerator & washer) to see if i will be able to qualify for new ones in mines was either old or not functioning as it should be. I was told that I qualify for a new refrigerator. I was scheduled in a few days for the team to come and do what ever work that they See that needed to be done or what needs to be replaced and they just started working on it. I was shocked by how quick they all worked on my home and i like that they are great team player! Thank you so much Yeng Her, Jerimiah, Jose, and Albert! Overall, this business is professional and have a great team that works fast! I have attached photos of the things that was done. Next i will be waiting for a phone call to have the new side by side refrigerator to be install.

Ta
Review №2

Balance comfort came into my apartment and just blew me away on how awesome of a job they did. They installed multiple energy efficient components throughout my apartment. I am beyond thankful and blessed for the new upgrades. Thank you Sergio and Rick for the fast and quality work.

Na
Review №3

Carlos and Jose came and changed everything beautifully and fast ! I love all my new and improved attachments!

Ta
Review №4

Tenants notified us late on a Tuesday that the AC wasnt blowing cold. I took an early lunch the next day, spent an hour locating and calling 6 AC companies. Balanced Comfort was able to come out the same day within a few hours and completed the repair. Then I received a email with photos, a estimate, an invoice, and a payment link. I love, love, love working with tech savvy professional companies. Thank you, from Happy Tenants and Happy Landlord!!

Ph
Review №5

I had a problem with my air conditioning. It wasn’t blowing cold enough air. I got a flyer in the mail from balance comfort. A gentleman came out by the name of Jose. He assessed my situation and gave me a quote which was fair. Jose is an amazing person to work with. He’s accommodating, thoughtful, thorough and informative. He follows through with his work. He makes things simple and easy to understand. He was not messy he left everything clean. He explained everything to me. My air conditioner runs great now The first visit he came and assessed the situation. He did fill up my Freon tank in my air conditioner. We set a date for the things that needed to be fixed. I had never had maintenance done on my air conditioner so there was a couple things that was wrong with it. My air conditioner is 11 years old. Again such a great experience so awesome from beginning to end. I am now on their program so they can come and check on my heating and air-conditioning equipment. These guys rock and Jose is amazing. I would suggest this company to anybody. I know they would be really satisfied. Customer service from the reception all the way to the technician it is a great experience. Thank you Comfort Balance Air Cinditioning And Heating and a Big… “Thank You” … to Jose.

Ma
Review №6

Balanced Comfort service was excellent all the way around. From the first call we had a tech arrive the very same day. David Lopez was very polite, professional and took his time explaining his findings and what the follow up would be. David did some extra background follow up for us and called back next day with results and to let us know parts were available. Phone, text and email messages were responded to immediately by the front office staff. We can highly recommend Balanced Comfort.

Mo
Review №7

Last year we used Balanced Comfort for an AC issue and were extremely pleased with the service we received that we decided to call them to see if they could recommend a plumber. To our surprise, they informed us they could help. They came out the same day and helped us resolve our issue. Extremely professional and transparent. We highly recommend them.

Ch
Review №8

My parents were referred to this company since the last company that was contracted with PG&E flaked and then went out of business. They did an amazing job and were very kind to my elderly parents. The workers that came out were Juan and Julio, they did some great quality work and very quick. I would refer this company to anybody.

Pa
Review №9

Yesterday was one of the hottest days in Fresno, CA this year (2021). It was on a Sunday night when I my condenser stop working. So, I woke up early Monday morning and called Balanced Comfort and the earliest time they had was a few days later. Of course, I was sad but I knew this time of year everyone’s AC was breaking down, so I scheduled the appointment.That was done around 7:30 AM Monday but about 30 min later I got a call back from Tommy to let me know they were able to get a technician out to my home within 20 min. Jimmy came out and within 15 minutes was able to tell me what was wrong with my unit I asked a lot of questions and we talked during the repair. I could tell that he was honest and forthcoming with all the details about my unit and that made us feel really good about using Balanced Comfort.I was really happy that it worked out and they called me back to get our homes AC back in working order the same day. I know Balanced Comfort maybe a newer AC company to the Valley but the people there were very nice, respectful and fast.The service was so good, I ask for a yard sign so my neighbors could see who fixed my AC.

MA
Review №10

Kather crew! Love how they come in and did there job right away🤩! Very professional! Quick and fast❤️! There very nice people and very friendly.

Ka
Review №11

They are so great. They were on time, professional and kind. I really was impressed and highly recommend them! You won’t regret calling them and trusting them with your home. Our original door was warped looking and not sealing. They installed a new outside door for us on our mobile home that was not an easy task to take on and they did a phenomenal job. It’s primed but I haven’t painted it yet so don’t judge their work based on the surface. Thank you Ivan and Jeremiah you did a beautiful job!!! :o)

Sy
Review №12

Quick response on the scheduling staffing. No wait, spoke person to person. Rapid response. Problem fixed in 1 day. Good service. David Lopez was pleasant & very professional. Will recommend to friends & family.

Ka
Review №13

Our specialist Sergio Gama was awesome. He installed our AC and they were all very friendly and took the time on properly installing it. Thank you!

J.
Review №14

I have some angle to my roof and had a company come out that said they wouldn’t do it. While making the appointment with balanced comfort I advised them of this and they asked for a picture, and they had the technician state that they were ok with it before making the appointment. Jose was on time and friendly. This is how a maintenance visit should be.*** update, after reviewing the owner gave me a call to see how everything went, and if there was anything they could have done better. He made sure to state he was not calling for me to change my rating , but wanted to know what can they do in the future to make it a 5 star experience. I explained that 5 star and 1 star reviews are rare to me, and even when I look at reviews I typically look at the 2-4 stars when I want an honest review. The owner understood, thanked me for my time, and the call was over.To me 5 stars means they did something that was not at all expected and way above and beyond while being extremely beneficial to the customer. A one star makes you feel like you were wronged in some manner. While these two extremes do happen they are fairly rare.I am not adding a star because the owner called wanting me to change my review, I’m adding it because the owner cared enough to see if there was anything they could do better in the future. The owner actually cares and only good things can come from an owner always truly striving for excellence.

Ka
Review №15

They always triage to ensure the most needy customers get good, fast service.Jimmy did not try to upsell me on anything. I asked him a question about greater air flow and he recommended and installed something I had never heard. He patiently explained the product and its benefits and it coincided with my current search for a home Air purifier. He installed it the next day.I also used Comfort Air this past winter with the same results. Highly recommend 👌

Ma
Review №16

Carlos and pepe did amazing work. On time professional and worked quickly.

Ma
Review №17

Jose did a great job and came out on a Monday after calling in on a Sunday for repair. Id like to say it was on the pricey side but Jose did a nice job of also checking my attic providing some additional value and for a last minute repair and when its 104 outside I expect to pay a premium. Id definitely recommend Jose with Balanced Comfort when in a pinch.

An
Review №18

Carlos and Jose did such a good job today at my apartment and I will highly recommend them to everyone I know.

Ti
Review №19

Carlos and Jose came to my house and did some excellent work. Very professional very courteous very helpful answered all questions. I would highly recommend them for any and all energy efficient work. Thank you so very much

En
Review №20

José y Carlos came to my house they did a wonderful job they install new doors and lights I’m really happy with the work thank you

Mr
Review №21

Kather Beta, these guys worked extremely hard, and got the job done. Showed me everything I needed to know about the new installed devices. Went smoothly

Ma
Review №22

You can count on these two guys to finish the job with efficiency and quality and they are friendly. They’ll treat you like your family. They’re very helpful. They did an excellent job on installing my light fixtures and my doors and everything else that came with the PG&E program. I strongly recommend Kather and his buddy Beta for your future house project.

Je
Review №23

Sergio and his team arrived early and did a spectacular job installing energy efficient light fixtures and new doors at my home. They got the job done quickly and efficiently. I also appreciated the fact that they made sure to clean up afterwards as well.

lo
Review №24

Sergio and Rick (sergio’s crew) in fresno, Ca did such an amazing job installing our new heating and AC system. They even pointed out my air filter poor condition to which I had no clue of, so I’m grateful they went out their way and gave me some help with.

Re
Review №25

I was able to get a next day appointment for some weatherization items... Sergio and Aaron came out they were great they stayed until everything was done and did a great job... I posted pics of just a FEW of the things they did... Thank you guys !! 😁

Sh
Review №26

Carlos and Jose did an amazing job at my apartment and they cleaned up afterwards 5 star is well deserved.

Je
Review №27

I called when my ac went out and Juan was there in just a couple hours! He replaced what needed to be replaced, tested everything thoroughly and made sure I understood his recommendations. Awesome service and communication from Storm as well! Thanks SO much,guys!!! Definitely recommend and will use in the future!!!

El
Review №28

Sergio did a great job! He installed multiple energy efficient items for me and am impressed with his attention to detail. I will definitely be recommending him to family and friends

je
Review №29

Julio, Jeremiah, Yang were very professional and kind. I was thoroughly impressed with the job they did and highly recommend them. You won’t regret calling them and trusting them with your home. Their service was impeccable and the communication from all of them was great appreciated.

Da
Review №30

I am very happy with the work that was done for me today! This was a last minute appointment for an AC repair and it was done in a timely manner and for a reasonable price, during a heat wave! The tech was very professional, very nice, and provided helpful tips for preventative measures in the future. I would highly recommend them because they were on top of their game and it is so appreciated! I have seen their vehicles around but had not been paid a whole lot of attention but now they have my attention, I will be calling them in the future for services for my AC and furnace. If you need it done ASAP and you want a fast response, friendly service, professional advice and a reasonable price this is the company to call!

La
Review №31

Sergio, Rick, Beta, and Kather all were very fast and clean when doing their job! Everything looks great!

An
Review №32

Kather and Beta were very professional and finished in a timely manner, very good about making customers happy.

My
Review №33

Jose and carlos came to my apartment they did a wonderful job im really happy with new doors and lights

Co
Review №34

I had lightning fixtures and a new door installed today. Sergio and Rick did a great job putting everything in and they were so helpful with all of my questions. I will definitely be calling Balanced Comfort for any other needs. Thank you Sergio and Rick!

Ji
Review №35

Carlos and Jose came to the apartment and did a good job with our doors and lights.

An
Review №36

Carlos and Jose they came and did work on my apartment they did a great job.

Al
Review №37

Kather and Beta came out to service my home yesterday. Very professional and did a great job. They were very fast, informative and helpful with advice and explaining the work they were performing to ensure I was comfortable with the job they were going to perform. If you need any work done, I highly recommend Kather and Beta as they will not disappoint. I am very pleased and thankful for their help. Highly recommended without a doubt!

Ju
Review №38

Thank you Balanced Comfort for providing excellent customer service.I had a service done in my home today by Sergio Gama who is one of the weatherization specialists and was very impressed by the professionalism.Thank you!

Su
Review №39

Wow! From our first call to our installers walking out the door Balanced Comfort totally delivered 💯. Everyone we came in contact with was professional, friendly, and punctual. Our installers, Guillermo and Eduardo, were awesome. Their work ethic was amazing, especially since it was 104! If you need new HVAC look no further than BC. You’ll be glad you did.

Ch
Review №40

Balanced comfort did a great job with my house. Kather and beta did a great job installing my new ac, doors and light fixtures. I highly recommend this company.

Ti
Review №41

Balanced Comfort provided same day service, which was much appreciated. The technician, San, was very kind and polite, and he did a great job repairing our unit. I would have given a five star rating except the price was outrageous.

Tr
Review №42

Mike is awesome. He really knows his stuff. He is fast and efficient. I only requested maintenance but he made sure that I understood everything about my unit and what I would need going forward. I look forward to working with him again.

Ba
Review №43

Jesus was awesome. He arrived promptly and explained in detail what he was going to do. He serviced my unit and determined the cooling liquid was low. He went in the attic to determine if there were any leaks, which he found none. He explained that the numbers for my system would be stored and rechecked when I have my unit serviced in the future. Jesus was professional and courteous. Balanced Comfort is my new go to for heating and air.

Da
Review №44

Kather and Beta came and switched out my exterior light fixture and replaced my old window A/C unit. They arrived early and and began working right away. They also replaced my old front door that was cracking and did all the weather strips. They were really friendly, professional and knowledgeable.

Al
Review №45

Kather and Beta were so much help. They let me know exactly what was going to be done and gave me a walk through after. Super friendly and went out of their way to help me with moving in. Thank you so much guys

Si
Review №46

Cater and Beta did a great service and they were professional.

Ra
Review №47

Balanced Comfort is the best! They’re easy to communicate with, the techs are knowledgeable and professional. Jesus was our tech today and he always goes above and beyond!

Ho
Review №48

Jose with Balanced Comfort was respectful and professional. He was able to quickly assess the issue and educate us on how to handle it in the future. They were able to make an appointment same day, and came during the time the set. I would recommend their services.

Ty
Review №49

Kather and Beta were amazing! Awesome job done!

Ja
Review №50

Kather beta replaced everything within a good amount of time and everything was done good

Ra
Review №51

Very happy with this crew. Carlo’s & Albert came by the day before but for some reason couldn’t do all the work that day so we made an appointment for the following day. Well they showed up on time along with Kather. They were each knowledgeable in their area of expertise and kept me informed throughout the whole process. Definitely would recommend them if you needed any work done.

Na
Review №52

Tony did a great job with home improvements that were needed. He showed up right on time. He was very polite, informative, and helpful. He was knowledgeable and did an awesome job installing and fixing things in my house hold. He made sure to check all my appliances to see if fixture needed to be done or not. A very hard worker and great customer service! Thank you for all your help Tony! 10/10 satisfied customer!

V
Review №53

Such a good experience with their company today. Juan was very professional and was very patient with all the questions I had, and took the time to answer them. I didnt feel like he was rushing and made recommendations. Granted we think our AC unit hadnt been serviced in years so he took the time to discuss with me issues and recommendations for the unit to run more efficiently. I also liked that they sent an email with all the pictures that was taken and what they had done for record keeping. Will be calling them for any future needs.

Je
Review №54

Carlos and Pepe did an Amazing Job. They really extremely helpful. Would definitely recommend them to everyone!

As
Review №55

Sergio and his partner Rick did a great job installing 2 new doors and light fixtures throughout my home.. thank you gentlemen for your hard work. A+++

Ma
Review №56

Thank you sergio and Rick for the great work you guys did

Je
Review №57

Sergio and his partner were very nice. They put in a new door, light fixtures and water heads for the kitchen and bathroom. They did a great job.

Ro
Review №58

Thank you Juan and Julio for doing a great job making my house more energy efficient. They were both professional and very helpful answering my questions. They both explain everything they did to my house as well as letting me know why, which was very helpful!

MA
Review №59

CATHER & BETA were AWESOME!! SUPER FRIENDLY and did an AMAZING job installing/replacing everything in my house. Professional VERY CLEAN.

Ge
Review №60

Kather and Beta came to my house and did an awesome job on repairing whatever that needs to be fix. They were quick too and very respectful. I would recommend them.

Br
Review №61

We were having issues with our AC unit and we called to get a technician out to check it out. We were able to get an appointment for the next day. Our appointment window was small and our technician arrived right on time. He was extremely efficient and professional and diagnosed the problem. He explained our options clearly and we were very happy with our decision to call Balanced Comfort.

Sa
Review №62

Great service. Very knowledgeable. The Kather and Beta knew exactly what needed to be replaced and worked quickly. Extremely satisfied with this program and the techs that are hired.

Sh
Review №63

San was very thorough in explaining what the problems and offerd info regarding the fix. As it was, the unit is old and needs to be replaced. San advised us to get at least 3 bids and offered the names of some Good reliable companies including Balanced Comfort. He appreciated his honesty.

Cy
Review №64

Today was an installation of an iWave-R air cleaner onto my already awesome AC/Hvac system that was originally installed earlier this year. We are so happy with the original installation and the maintenance that was given to us without having to call as a reminder.San was our contact this time for the maintenance of the air filters and heat unit. He was knowledgeable, prompt and reliable. Friendly and outstanding in all ways. He was called out for a quote for the air cleaner and recommended the iWave-R.I have breathing problems with the ash and heavy particles in the air these pass years in the San Joaquin Valley.As soon as the air cleaner was installed I felt a remarkable difference. San picked the best one for our home. We truly relied on him and he took care of us like we were family.Balance Comfort is an amazing company to their customers. Hopefully to their employees as well for giving us such amazing service, attention to detail and price.Thanks to all of the fantastic employees and this great team!!!

Pa
Review №65

Kather & Beta were amazing, quick and professional. Talk about great service! Highly recommended!

Av
Review №66

Carlos and Jose did an awesome job very satisfied

Da
Review №67

They were very professional and fast San was also a great help and very friendly as well. I recommend them very great customer service when setting up my appointment as well

Ig
Review №68

Juan and Julio did a great job on my house I appreciate all there help, very professional service I will refer to my friends.

LI
Review №69

Carlos & Pepes did very good job I would highly recommend!!!! There very Friendly

SN
Review №70

Cather, Carlos, and Albert did a fantastic good. They were thorough with explaining everything and making sure everything was installed and working before they left. Their services were greatly appreciated.

Ar
Review №71

Jeremiah and Yeng both were very professional and did great work. Answered all of our questions and we’re very helpful

Ka
Review №72

We had San as a technician, he was great! He was super professional and went above and beyond while servicing our house. I’d recommend him and the company to anyone.

Du
Review №73

Kather came in to make our house more efficient. Made the whole process easy to understand and was very professional.

Ch
Review №74

Carlos and Jose came to my house and installed a new door and lights, I liked it. There work was awesome.

Na
Review №75

I cannot recommend this service enough. Woke up with a hot house and going to bed tonight nice and cool. They were able to send someone out within a few hours. Jimmy arrived and was incredibly nice and professional. He fixed the many problems with my unit. I completely trust his diagnostics and even took pictures and explained everything. I look forward to using this company in the future for our HVAC needs. Thank you Jimmy!! -Natalie

Cl
Review №76

Carlos n Jose came to my house remplace some lights and fix my front door thanks for all the Work they did

Ra
Review №77

Juan & Julio did a great job and was fast.

Pi
Review №78

Tony and Alex did an incredible job. Very professional and respectful in my home. Thank you guys and balanced comfort.

Mo
Review №79

This was a much needed improvement to my home. Very appreciative to Kather and Beta for all of their greay work and kind explanation to all of my questions. There are a very thorough and did an excellent job. Thanks again.

St
Review №80

Juan and Julio were very helpful and courteous. They were on time and respectful. They were also very detailed and thorough in explaining everything that was being done. I am very happy withthe service provided by this company.

Ta
Review №81

I really want to thank Julio and Juan for all of the needed repairs to my home. I had no idea I would receive all of the beautiful replacements in my bathrooms my kitchen new doors and all of the ways I can save energy Juan and Julio have truly been a blessing for me and my family. Thanks again From Kathy Tatum

Ro
Review №82

I was very happy with Juan Flores. He explained everything so that I could understand. He went above and beyond to make sure I was satisfied.

Cl
Review №83

Kather walked me through everything and made sure I knew what was done and that I was comfortable with his installation. The service was quick and thorough. The people were very nice. Good job folks. Thank you, I will be referring you.

Lu
Review №84

Big fan of BC. We have worked with most of the major plumbing and HVAC companies in the Valley, and BC is the only thats been consistent in professionalism and value. We have had HVAC repair and regular yearly maintenance done with BC and had issues found without push for costly repair, just recommendation and availability if you choose them. The maintenance is thorough, with pictures of work and a walkthrough of what was done. Quotes stay within range, and service is always polite and considerate. Looking forward to an energy audit soon and future projects with these guys! 👍

Ma
Review №85

Carlos and Jose did great with the install.

ki
Review №86

Alex and Tony were very kind and professional! They went above and beyond to make sure everything was updated! Thanks so much for your time!

Ma
Review №87

They are very responsive on the phone. Originally there were no appointments for several days, they called back a short time later due to an appointment time becoming available. David, the technician, was punctual and professional. He quickly determined the problem, offered suggestions to fix the problem and completed the work quickly. I highly recommend this company.

Ja
Review №88

Thank you Juan & Albert great job

jo
Review №89

Albert and Aaron came out and provided me with excellent 10 star serviceThese two young men were very quick and very professionalThank you for sending them out to my home

Vi
Review №90

Kather and Beta did an awesome job at my house. Thanks guys.

Zo
Review №91

Kather and Beta did such a amazing job. Very satisfied with the outcome.

Ko
Review №92

Kather and his crew’s customer services was beyond excellent. They ensure we understood what was being installed and they provided us with additional energy efficient education to help lower our PG&G bill. I would recommend Kather and his crew to all my friends, family and neighbors.

Hu
Review №93

Albert and Carlos came out to our homes and fixed the lights and the doors. They did a wonderful job and are very friendly when they answer questions that I have.Update: I realized that everyone in the apartment building has the same design of door knobs, and it turns out that its the same key too. This is a huge concern and definitely a huge problem on the companys side.The company came back to check out the door locks and changed it for the building. I am very satisfied with the work.

El
Review №94

Another thumbs up for Jesus. I feel like he treated my A/C issue with honestly which I have personally found to be rare these days. Highly recommended.

pe
Review №95

Kather and beta did a great job. Install a brand new air condition and updated all my lights love it.

Gi
Review №96

We had booked our appointment after visiting the Balanced Comfort booth at the recent Fresno Home and Garden show.Our technician arrived on time and was very professional. He was there to check our AC & Heating units. He was extremely knowledgeable and very thorough in what he was doing.

Ed
Review №97

Thanks to Juan and Julio very helpful and quick! Friendly and informative , highly recommend.

Ti
Review №98

San was knowledgeable and friendly. Dug into AC unit to find issue. Good explanations. Has experience.

Gi
Review №99

Kather and Beta did a great job!!

Do
Review №100

All involved were great to work with and very professional. Tou and Rob were courteous and professional in both appearance and knowledge. Am very satisfied I chose this business to work with. Will have to get used to new thermostat haha

Information
100 Photos
100 Comments
5 Rating
  • Address:5645 E Clinton Ave, Fresno, CA 93727, United States
  • Site:https://balancedcomfort.com/
  • Phone:+1 559-314-2471
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air conditioning system supplier
  • Energy equipment and solutions
  • HVAC contractor
  • Insulation contractor
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:7am–9pm
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