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Rose Auto Clinic
4610 Lassen Ln, Fredericksburg, VA 22408, United States
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He
Review №1

Phenomenal work at honestly a great price. Needed my front brakes and rotors replaced so I took it in. Done the same day and my car feels great! Im definitely coming back with all my car needs. So thankful to have found Rose Auto!

Ma
Review №2

Took my car in on Saturday to have it looked at after the check engine and transmission light came on. They looked at my car and test drove it for me and found no issues. Not only was I relieved that nothing was wrong, they didnt even charge me! They also followed up with me days later to make sure everything was still running great. Very trustworthy and caring workers.

Br
Review №3

Had an inspection done. This is the only place, besides me, that works on my cars. Ive been using Rose Auto since the business started over at Four Mile Fork. Ive NEVER had a bad experience or anything less than a good experience. I feel theyre truly honest and a great value for the work theyve done.

Jo
Review №4

Rose Auto Clinic is hands down the best automotive repair shop here in Fredericksburg, Virginia. Their Service Manager is top notch and their customer service cannot be matched anywhere. They have been working on all my cars and I trust them to do the job right every time. I have never experienced a problem in over 10 years. You should check them out!

St
Review №5

Our car felt like a new vehicle when I drove it home from Rose Auto Clinic and it performed great on our trip out to Charlottesville the next day. Darwin does a great job explains work that needs to be done or why something I think ought to be done is not needed. I am very thankfully for a friend who recommended we use this shop.

La
Review №6

Regular customer. They ALWAYS get back to discuss the issues and costs. They are not super cheap but often reasonable and in line with competitors. I find them reliable and trustworthy and return when I need service.

st
Review №7

Excellent service. Highly recommend. Best in Fredericksburg area. They treat you like family.

Ma
Review №8

Rose is a good shop and they have been doing my inspections for many years. They are very popular and busy.

DJ
Review №9

Brought two vehicles to Rose for the state inspection. Had minimal wait time and the inspections were completed within an hour for each visit. The staff was courteous and very professional and had a no nonsense approach of doing the inspections. In and out with two passed vehicles. Highly recommend!

Wi
Review №10

Always honest and know what they are doing. I have been loyal customer for over 15 years.

D
Review №11

I am a very satisfied customer. The guys are great.

Al
Review №12

Had my wifes jeep checked over for a 2000 mile trip. Everything turned out great ! Very friendly customer service and great mechanics ! They never try to bleed you out of money for things you dont need

De
Review №13

I appreciate their honesty and professionalism! After taking my car to another shop to get a quick state inspection my car failed inspection due to an outer tire rod. The other shop gave me a quote. I immediately took it to Roses Auto Clinic because I trust them. I left my car to be repaired but I received a call from Darwin. He said that the tire rod did not need to b repaired. I told him how much I appreciated his honesty!! I highly recommend Roses because I trust them!

Ni
Review №14

I was pleased with my second experience with Rose Auto

Go
Review №15

I would like to give this shop a better review, but cant, They have signs in the lobby saying to maintain social distance, but the person behind the desk was not wearing a PPE mask. Plus, he was coughing. Nasty!

Ca
Review №16

Repaired item was under warranty and they honored it.

Pa
Review №17

Parts installed 1 year ago failed and they replaced free of charge. A great company that stands behind their work!!! You cant beat that!!

Pa
Review №18

Have brought all our vehicles here and they do their best to help all that walks into their door

Je
Review №19

My father in law took his car for state inspection and the person who helped him gave a list of things to do in his car ... This would be fine in any given situation but most of things in the list where things that the car didnt require to pass a state inspection! He has an older model car and the mechanic told him that he needed to install a power steering when the car has never in its 20+ years had one... The list goes on in things they said that honestly its just them trying to rip off my father in law.. what gets me so upset is that they see a person like him as an easy target to take advantage off... We did go back and the staff was very rude.. my recommendation is to STAY AWAY!

Al
Review №20

I had no appointment. Came for tire alignment. Waited 10 minutes and they pulled the car in. Great quick job.Thanks !!!

St
Review №21

Rose Auto Clinic is the best auto repair shop in Fredericksburg. Great mechanics....great prices!

Ra
Review №22

Fixed my car I a timely manner prices was reasonable,one stop shop...

Su
Review №23

Rose Auto Clinic is the one that my husband chooses often. He has some older trucks and the mechanics at Rose are incredible with his trucks. They have replaced the throttle body assembly on one, parts of the fuel system on another, brake work on one. You name it, they can do the job and they are reasonable on their pricing.

Ke
Review №24

Very respectful great an awesome service

Sm
Review №25

Did a great job and kept me up to date about what was going on only issue was trying to get the estimate of the cost for the repairs.

Ge
Review №26

Quick, friendly service and affordable.

Ji
Review №27

There is a reason these guys are well known and voted Best in Fredericksburg. This is not an inspection mill or an oil change lane. If that is what you are looking for, go to one of those types of places and let the kids work on your car. If you are looking for quality repairs completed by experienced and certified technicians, this is where you want to be. While it is true they are busy, and their schedule is first come first serve, they are extremely efficient. There is a reason they are busy .... people trust them and they do good work.

Ka
Review №28

I came down from Wheeling, WV to buy a car in the area. Not only did they get me in last minute for a pre purchase inspection, but they were honest and thorough. Although I didnt purchase the car, Roses has restored my faith in the automobile repair industry. I wish I could find a garage near home that took as much care and time. Thank you Butch and the rest of the team!

Ga
Review №29

Honest and trustworthy place.

Do
Review №30

I have come here for years now. I have come in with many problems expecting an expensive fix, to find out it was just a small super cheap (or even not charged) issue... when have you ever gone to a shop that wouldnt replace the system even if unnecessary? Not here! These folks really take care of you. I have NEVER had to come back for an issue that wasnt fixed properly, or left with additional problems that were not there before. Honest, professional, experienced... just all around amazing. Best car shop ever! They definitely deserved their 2018 best of the burg award, I only wish I had voted for them but I totally forgot (I rarely have to come in BECAUSE they keep my car in good shape)!

DA
Review №31

Always outstanding service

DJ
Review №32

Has worked on my dads and my cars for years! Does great work!

He
Review №33

Excellant Service I would recommend Rose Auto Clinic to anyone who needs car repairs

Ge
Review №34

Started to come to Rose after a loss of confidence in another repair shop in Stafford. Even though Rose is 15 miles farther away, they are good mechanics for an honest price. One example: other shop quoted $1900 for needed repairs, Rose did it for $250.

Le
Review №35

I have used Roses for years but I think it is time for me to find another shop. in the past few months they seemed to be bothered with you when you stop in for service. My wife stopped in to have an inspection and oil service and they bring her car back in a few. After about 45 minutes another customer came in for service and was told he would have to wait 2-3 hours. My wife asked the person at the desk if she would also have to wait as long because she noticed her car was still in the parking lot. The response was yes, she would have to wait also. She and the other customer both left. I went in yesterday at 3:30 and asked if I could get an inspection and was told they were busy and could not do it. I asked about tomorrow and was told in a rude manner its a first come first serve basis and was shunned off while he answered the phone.I feel if I make an effort to come in and talk to a person that the customer who is calling can be put on hold and wait of a minute.Roses has lost my business.

Ti
Review №36

I’m going to be forthright, wouldn’t come here again. Came in for an inspection and was told my exhaust pipe was cracked and that was why it failed, went to a different mechanic and it they found nothing wrong with my exhaust. Estimated repair cost from rose: over 500 dollars. Mm. Sketch!

Ed
Review №37

Excellent

Sa
Review №38

Really nice people all about money sometimes they didn’t diagnose correctly!! They’ve been told my husband his car engine gone... I did call my Mechanic he came from Fairfax VA, Found the problem and fix the car for $250. Thank you

Ne
Review №39

These mechanics will try and take advantage of you if they suspect you don’t know anything about cars. I took my older vehicle here to get inspected. As I suspected, the car failed due to a couple of issues and Rose’s quoted $2500 to make it passable. Took the vehicle to a mechanic I trust and got everything on their list AND MORE fixed for just over $300. I’m sure these guys do good work, but they will oversell and scam you every time. If my car broke down outside their shop, I would push it somewhere else.

da
Review №40

Nice and fast service.

Mr
Review №41

Greatest place that I know of right now. They saved me a lot of money on a brake job to get my car fixed to pass inspection. The other place was charging me double for the same parts and labor located were I am staying for now for my job in Chantilly. Plus to put a cherry on top they are going to drive my car to another euro specialist shop to get my ac compressor fixed so that I can pass inspection. Totally the best shop in town of Fredericksburg, VA.

Ma
Review №42

We lived in Fredericksburg for 25 years and went to Rose Auto Clinic more or less exclusively. They are fair, courteous and informative. Ronnie and Phil are great to work with. I love that this company takes care of their employees too. I wish I could still go to them but we moved 3 states away. Those whove given them the 1 star, #1 Dont take care of their cars. #2 Dont have the $ to have the repairs done. #3 Are cry babies.

Ch
Review №43

Pricey. Hit me with a lot of hidden fees after I was recommended there by a co-worker. But they also replaced a rotor for free.

Jo
Review №44

Thus is a great place to take your vehicle to get serviced. The folks here are fair and honest, if there is someone that can do the job for less he will tell you. Fast and friendly service.

Ro
Review №45

I called on Rose Auto Clinic to do a pre-purchase inspection on a used car I was looking at purchasing from Elite Auto in Fredericksburg. I am from Vermont, shopping for a southern rust free car, and was planning to purchase the used car sight-unseen if it was what it was represented to be. Darwin and the others at Rose Auto were able to fit the job in with very short notice, and they were easy to deal with. They picked up the car from the dealer and did a thorough inspection. The detailed report was very helpful, and I ended up purchasing the car.My wife and I had the car shipped to Vermont sight-unseen. We could not be more pleased with the car, and we give credit to Rose Auto Clinic for helping us with an accurate and helpful evaluation. This saved us time and money. Thank you, I would definitely recommend Rose Auto Clinic.

Da
Review №46

Only place to go in Fredericksburg Period!!!!

Ty
Review №47

Quick, easy, and great to work with. Very helpful shop for inspection.

Jo
Review №48

Rose Auto Clinic has always been fair, honest and provided excellent service.

Je
Review №49

If you have ever wonder Is there anyone who is HONEST and REAL? YES!! EVERYONE here is complete in their work, never a long wait (unless pre-arranged work) and is clean, with plenty of seating!! Plus they do inspections! And the $$ is reasonable!!

Er
Review №50

Rose Auto is always efficient and I love their same day service. I never have to wait to be seen by them.

Da
Review №51

Best auto repair shop there is with the friendliest staff

Ma
Review №52

They always do a good job with my cars. Honest and professional in every way.

Ti
Review №53

Amazing group of people only place I will take my car

ch
Review №54

Excellent service if you dont mind paying a higher price.

Jo
Review №55

I have been using Roses since I had my first car 15 years ago. They are honest and competent. I would not go anywhere else.

An
Review №56

I have a 1988 GMC S15 and when I took it to the dealer, they told me they could not work on vehicles they were not able to hook up to a computer. So I took it to Rose Auto Clinic and they have done the service on my truck ever since. They have replaced the throttle body assembly, repaired the A/C, done the state inspection, repaired the dash console, fixed the EGR diaphram and worked on it a few other times in the last two years. Being an older truck, they cant rely on the computers each time because they dont necessarily get codes from my truck. I am glad they can rely on good old fashioned driving it and troubleshooting when the computers are not available. They have my business for my older trucks without a doubt!In October 2019, I was having an oil leak problem with my 1957 Chevy truck. The team at Rose Auto did extensive troubleshooting to include use of dyes, driving, and inspecting the engine. After replacing the valve covers, they isolated the leak and had my truck back on the road in no time.Last week, 22 January 2020, the team worked on my 2014 GMC Sierra Truck. It had a service engine light that was isolated to emissions and I made the mistake of going to where I thought an emission specialist was. After having the service engine light still on, I took my truck to Rose Auto Clinic where they diagnosed the problem to my catalytic converter, thermostat and O2 sensors and fixed the problem quickly and affordably. These guys are experts through and through - I trust them with my older trucks and newer trucks without question.Saturday, 25 January 2020 - brought my 1968 Chevy C10 truck to get the brake lights replaced. They finished the job in less than an hour - very efficient!

Jo
Review №57

One of the rare mechanic shops with common sense.

Ch
Review №58

Been going here with my car for years love them!

ch
Review №59

Good work, prices are fair and they have never recommended anything that wasnt necessary. I have been a customer for over 20 years.

Sc
Review №60

Very nice and professional staff

Ho
Review №61

Long time customer. Affordable and great workers.

Fo
Review №62

Theyve always treated me well.

Ad
Review №63

An honest mechanic.

Le
Review №64

Great people and great work.

Ch
Review №65

I went in to see why my car was idling low and cutting off.. they claimed it was sludge in the motor and it was causing a false sensor to go off. They told me to bring it in every 500 miles to get an oil change for the next couple 1000 miles and it will work itself out this sounded weird but as I drove it, it just got worse so I took the car another shop... Turns out my oil screen broke there was no sludge or back up issue. Rose charged me 375 dollars to basically turn off the light and flush the fluids which did nothing. To top it off the man who worked on my car literally said the build up is making the engine act STUPID ... didnt even attempt to give me an actual answer as to what stupid was supposed to mean almost as if he didnt know. This other place is charging me 150 to actually fix the problem.

Ji
Review №66

Friendly and honest

Ve
Review №67

Good people and prices

Jo
Review №68

I will never recommend..👎👎👎👎

A
Review №69

Do not go to this auto shop they will brake your vehicle and you have to come back and fix it again. They did it to me and i went to another mechanic and they show me what they did. Do not go to this auto shop

La
Review №70

Friendly service and open on saturdays.

Ri
Review №71

Great and honest

Mi
Review №72

Ronnie and the guys always treat you right

St
Review №73

Poor customer service. Rude. Does not honor appointments despite allowing you to make appointments on their website.

Za
Review №74

Best auto shop in town

Fo
Review №75

Good service

Gr
Review №76

Trustworthy and reliable

Ja
Review №77

Honest good mechanics

Me
Review №78

Great, honest business

Bu
Review №79

Very friendly

Information
65 Photos
79 Comments
4.2 Rating
  • Address:4610 Lassen Ln, Fredericksburg, VA 22408, United States
  • Site:http://www.autorepairfredericksburgva.com/
  • Phone:+1 540-891-5001
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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