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Superior Auto Service Center
4624 Wedgewood Blvd, Frederick, MD 21703, United States
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Ri
Review β„–1

This place is amazing. Treated me like family and kept in touch with me while my vehicle was getting repaired. The prices were great. I’m very happy I found this place. Definitely will recommend to anyone. Rob and the older gentleman (I forgot his name) are #1 in my book. Thanks again for the amazing experience and making it easy for me 😁

Bl
Review β„–2

This is the 2nd time we have used Superior Auto Services. Both of our experiences were fantastic. The repairs were done on time and for a reasonable price. The communication from the shop was the best I have ever experienced at an auto shop. Dave was great to work with, and explained everything clearly. We will continue to use Superior Auto Service in the future.

Ef
Review β„–3

I scheduled my oil change and tire rotation for my truck and all work was efficient and done in a timely manner while I waited. nice waiting area, too.

An
Review β„–4

Dave, Rob and team did a great job on my car. They are upfront and honest about what needs to be done but they will qualify if it’s an emergency or if it can wait.Expecting to have to get both axles new brakes I was happy to only have the rear done and the front serviced.Hats off to these guys for doing it the right way.

Le
Review β„–5

Ive been taking my vehicles to Superior Auto for years. Rob, Dave and the team have always been professional, honest and fair. Its a nice feeling being able to trust the people working on your vehicles knowing the jobs gonna be done right.

Ch
Review β„–6

This shop is run by people with integrity. They were honest about what problems my car had and what needed to be addressed soon without trying to push me to buy a lot of extra stuff I didnt need. When they installed a new radiator that was defective I got a refund on it and they were able to send it in to the manufacturer for its warranty.

ke
Review β„–7

Loved the way they treated us great job guys thank you

Je
Review β„–8

My check engine light came on after an oil change. It was Cam shaft sensor that was effecting my car losing power and dieing. Not good. They were honest about time it would take. They had it done when they said and customer service was outstanding. I will be going back to superior Auto service for all my future oil changes and maintenance as well as major repairs. I had a warranty They found it and took off what I didnt have to pay and I was very happy all around. Must mention Rob at the front. He was outstanding

De
Review β„–9

This company is excellent. They do a great job of explaining what needs to be repaired immediately and what can wait. They set accurate expectations on when yout vehicle is ready. They remember who you are, and are always friendly.

Tr
Review β„–10

The guys and Dave down at Superior are fantastic. They worked with my warranty company, made repairs, dropped me off and even did an oil change I added last minute whilst still completing the work in a day! They were genuine, not pushy whatsoever and made the entire experience fantastic! Highly recommend them!

LA
Review β„–11

Im new to Frederick, and I needed to replace the tires on my Tesla. I bought the tires--as I always do--from tirerack.com. When I opted for drop shipment at a nearby installers location, tirerack recommended Superior. I was not disappointed. It was easy to make an appointment, they had the Tesla pucks needed to properly lift my car, and the job went well. Even though I snagged a ride home from family, I did check out the waiting room and found it to be clean and relatively comfortable. It wasnt an inexpensive service, but Im more concerned about quality than price, so I was pleased.

Je
Review β„–12

I always feel comfortable bringing my Jeep to Superior and no longer dread oil changes. The staff is friendly and communicate the recommended services to you without the pressure I’ve felt from some other shops/dealerships. I’ve been able to knock out services when I (and my wallet) am ready. They send you a link with your courtesy inspection results, which I get a kick out of every time. I’m going to attempt to replace my engine air filter and Rob gave me some tips on that and even offered to assist over the phone if needed. The customer service is top notch. Appreciate you all!

Mo
Review β„–13

This is the second time I have used Superior Auto in Frederick MD. Clean shop and very professional. Provided a detailed report of maintenance due on my car and worked with me to address the main concerns I had. A trusted mechanic is hard to find and I trust this shop and will be returning for service.

Ra
Review β„–14

Weve been using Superior for going on 10 years. The place is clean and the service is great.

Sa
Review β„–15

Nice people & timely work done! They checked everything on my car I was really impressed with them this is gonna be my new go to place for any car work that I need. Great automotive place to go if you need anything done on your car!

Wi
Review β„–16

Gas filler neck needed to be replaced under warranty. Superior Auto Service Center honored the warranty without question and worked tirelessly until the problem was solved.

Du
Review β„–17

I have recently been going here for my car repairs and maintenance. I appreciate the way Superior does their business. They dont pressure you, and inform you of the costs up-front in a transparent way. Prices seem fair. Definitely would recommend them to others.

Da
Review β„–18

Was great I even got a ride home.....πŸ‘

Ri
Review β„–19

Been taking my car there for the last 4 years Great service

Ni
Review β„–20

Amazing group of folks to do business with. Super professional, and extremely helpful. 10/10 I would certainly bring my vehicle back again. Dave and his team were lifesavers.

De
Review β„–21

Im from our of town and needed an oil change. My daughter Lyndsay Davis uses them on a regular basis and referred me to them.They got me in right away. The staff was so friendly and helpful and they didnt charge me an arm and leg!Highly recommend!!

Da
Review β„–22

Provided all the parts for a brake upgrade and feel I got overcharged for labor. It was a straight remove and replace calipers pads rotors and brake line hoses. Labor charge was 300+ per axle. Then they added charges they couldn’t explain when I questioned it. Work was done correctly, but really gouged the customer on labor charges.

Le
Review β„–23

Service staff was awesome!You feel like you are at home with familyThe only complaint is the price - they are a bit higher than the competition

Ke
Review β„–24

Great service and excellent pricing , clear communication through the entire process , the entire team did a great job

Jo
Review β„–25

My go to for car issues. No gouging, always on time for scheduled service.

Jo
Review β„–26

These guys are honest, and their work is of the highest quality.

Ma
Review β„–27

Superior Auto Service is wonderful. Ive been going there for nearly 30 years. They provide transportation to work after you drop off your car, text messages with pictures of the results of their diagnosis, and excellent workmanship and fair prices. They are truly superior!

Bi
Review β„–28

Great mechanics! I wouldnt consider taking any of my vehicles anywhere else!

Ki
Review β„–29

Much has been done to keep my 2010 Jeep Grand Cherokee in shape. This time it was lights. These guys are great for the professional manner they go about the repair process . They really do a quality job which helps with trust. With points earned it helps on future repairs so value is also important.

Ch
Review β„–30

Superior is always good to work with. I have more confidence in them than anyone else in my area.

Ri
Review β„–31

Since relocating to the Frederick area in 2011, Ive had nearly all of my cars serviced at Superior. Theyre honest, proficient, accommodating, personable, all-around great place w/ great people working there. Theyre reliable: they say what they mean and they mean what they say. All services are performed only once; no repeat visits ever. Did I say theyre friendly people working there? If you need a ride to/from when your car is serviced, theyll provide transportation (if its possible at the time). Youll never regret having Superior in your corner.

je
Review β„–32

Its easy to get an appointment and they communicate well about your car needs. They also send pictures so you can see! We have always been happy with their customer service!

Mi
Review β„–33

I had a bad knock sensor…car idling rough with AC engaged…failed VEIP. Superior resolved these issues…passed VEIP

ma
Review β„–34

Excellent service, we needed help with our RV, these guys got us in and out fast and back on the road. Great place.

Ay
Review β„–35

Professional, awesome job, fair charges. Fully recommend their service

Ti
Review β„–36

Rob took care of all the warranty stuff, helped me setup the transfer tow to the Dar Cars Kia for an engine recall. He kept up great communication during the service, explained everything to me, as this was my first time for either warranty work or recall. I will bring my other car to them in the near future for a tuneup.

Ma
Review β„–37

This is my 2nd visit in 12 months while in the midst of a global pandemic. These folks live up to their business name: SUPERIOR! Easy in-and-out experience. Will be returning! πŸ‘πŸ½

Ma
Review β„–38

Really nice people. Great service overall. Would definitely recommend.

Ki
Review β„–39

They are professional but they are also very friendly. Not all places are both. They treat you like a friend. I like that. They got me in quickly when I had a problem with squirrels getting under my hood and causing some damage. They repaired it same day. They offered me a ride! The cost was very reasonable. I definitely recommend them to anyone looking for a friendly and professional auto shop!

Al
Review β„–40

Very friendly and knowledgeable staff.

Jo
Review β„–41

Company provides excellent and timely service on company work vehicle.

Te
Review β„–42

Professional, considerate and respectful.

An
Review β„–43

I am highly impressed with the professionalism of everyone at Superior Auto Service. I took my car for a brake inspection a few years ago and they did a fantastic job with my car. I took a second car a few weeks ago, they did the inspection but I decided not to go ahead with the repairs this car needed since I was going to get a new one soon. I wanted to pay for the inspection service but they did it free of charge and did not allow me to pay for their time. I really appreciate their superb customer service. I won;t hesitate to continue taking my cars to this honest, reliable business.

Ke
Review β„–44

Very nice work they did a great job πŸ‘

An
Review β„–45

They went over my recently purchased RV . Changed the oil, filters, and fixed a few details that prepared my RV for a trip from Maryland to California... professional, thorough, and pleasant. Cant ask for more.

Da
Review β„–46

Every time I have visited I had a great experience with Superior. They even picked me up and dropped me off when my car was in the shop for a while. Great, friendly service!

Je
Review β„–47

Have been doing business with superior for 15 years. Highly recommend Dave and his staff.

Ja
Review β„–48

Super friendly and super helpful!

Jo
Review β„–49

Great customer service and extremely understanding and helpful.

Yo
Review β„–50

We called Superior Auto Service Center because the car was over heating and I could see the car leaking antifreeze. They told me I could bring the car right away. When I arriveD the place was empty. I tried to explain to the guy what is wrong and where I saw the leak. He told me not worry about it because they are experts at fixing cars. After 45 min he came back and told me they need to replace the thermostat housing and it will cost at least $500 to replace it with the labor. I told him to give me a second. I looked online and the part was $70. I could not believe it will cost over $400 in labor so I refused the service and he charged me $25 for the diagnosis. I did some research and found a different mechanic. They took the car the next day. After a few hours they called and said one of the hose clamps was rusted and another was broken. They replaced them and only charged $67. No leaks or overheating since. The Superior Auto Service Center personnel was either not that expert or they tried to clip me for at least $500 for nothing.

Ma
Review β„–51

I have been going to Superior Auto Center for about 3 years. I always used to go the dealer but not only were they expensive, it was hard to get an appointment. Once I started going to Superior I never turned back. I know the team, they take good care of my car and I feel confident that they look at everything in the car and make recommendations on what I need to get done now or in the future. I recommend highly!

Pa
Review β„–52

Provided second opinion. First opinion was for a $600 repair.

Tr
Review β„–53

Best place in Frederick to service your vehicle. Hands down.

Ne
Review β„–54

Always a good place to take the truck for any work it needs, those guys are polite and friendly all the time, plus a quality work done every time

we
Review β„–55

Went for the company sprinter and she rides like a dream. I feel like goku on the nimbus.

PK
Review β„–56

Professional, fair and just an overall great shop. Dave was an outstanding mechanic and got me on the road fast and at a very fair price.

Da
Review β„–57

I had a major electrical issue with my F150. It was recommended that I take it to Superior Auto. Jim and the Superior team worked diligently to find the problem(s). He was upfront and always in contact with me. These guys are the best around. I would use them again and recommend them to anybody. Thanks Superior Auto.

Br
Review β„–58

I had an engine issue that was hard to determine in my 2009 Honda pilot. I had taken it to a few other places and no other place caught it. The last place I paid $1,000 in repairs, some for other items but theyre answer was to keep a watch on it and replace a serpentine belt and flush the coolant. Superior immediately knew something else was wrong and took the time to dig into the issue and explain everything very clearly to me. Im very happy with the repairs and will be going here from now on. Thanks so much again for all your help. Im now able to keep my old car on the road longer.

Vi
Review β„–59

Excellent service i recommend 100 %

Ja
Review β„–60

Only shop I go to, I drive from all over the country. Excellent service, family business and top notch. Ive developed a great relationship with the owners over the years, real gear heads.

Ol
Review β„–61

I was satisfied with the service I received from this set of professionals. Every staff was professional, right from the door. I recommend them.

Ir
Review β„–62

Service team knows me and my vehicle. Never once have I felt they recommended a service which was not needed and they are always truthful as to how urgent maintenance or a repair is. Additionally, they offer rides to and from home or work if the work will take several hours.I love this shop and the people who work there!

Re
Review β„–63

Love superior! Theyve always worked with my needs and have the customers best interest in mind.

De
Review β„–64

They fixed my water pump and thermostat

Mo
Review β„–65

They did a great job on my car. It runs like a dream now. They are honest and fare priced. Great customer service.

Sh
Review β„–66

Always helpful and friendly

M
Review β„–67

I’ve had cars (Acura and Honda CRV) serviced by Superior Auto for over 6 years. Advice and service have been on point. Courtesy van is also convenient. Highly recommend this company.

Pa
Review β„–68

Simple things they are fine. But when they have to figure out whats wrong it takes them a few tries.

Ri
Review β„–69

Took my 2010 MINI s in for service last month and its running fine now. Dave was most kind & courteous and explained everything prior to any repairs. See you next time ; )

De
Review β„–70

Very clean/professional facility! Excellent customer service - always honest as to what is happening with your vehicle.

Ch
Review β„–71

Great service team up front and in the shop. Recommendations for work are fair and I have never felt pressured to get service I didnt need. Very respectful and knowledgeable staff.

Je
Review β„–72

Ive been taking all my vehicles to Superior for years. Their work, without fail, has always been first-class. No matter the problem the find it, fix it and for a reasonable price. Their service advisors are knowledgeable and always most helpful. And they get my vehicles in for work very quickly, sometimes on the same day. I give my highest recommendation for Superior Auto Service Center.

Ca
Review β„–73

I have been using the services at Superior Auto for the past few years and have been extremely satisfied with their work. The staff is wonderful, especially Jim, who is always friendly, helpful and knowledgeable. I find them to be honest and reliable. They have always done a great job with whatever my car needs and the work was accomplished in a timely manner. I cannot say enough good things about Superior Auto Service Center!

Ed
Review β„–74

Prompt appointment. The service advisor was honest and up front. The work that was done was thorough and timely. Definitely going to stay a customer of superior auto for a long time. Great location as well between friscos and flying dog

Je
Review β„–75

There always friendly & Fast service we love them.

Je
Review β„–76

I have been taking all my vehicles to Superior for years. Ive always found their work to be first-class in every way. Their service advisors are knowledgeable and most helpful. Ive never had a complaint or concern with any work theyve done for me from oil changes to major work on the suspension, brakes and more. And I trust them. I never feel Im being asked or pressured to do work that is marginal or unnecessary. If they tell me work is needed, I know its needed. I give Superior Auto Service Center my highest rating and would recommend them to everyone who wants top quality work, done very well at a fair price.

Sc
Review β„–77

I have been using Superior Auto Service for 7-8 years for my German cars. Easily the best independent shop in western MD. I have sent several friends to this shop. Fair, patient, knowledgeable, friendly and honest people at the front desk and master-level technicians in the shop. Pride of work shows in every facet of this business. 6-stars!

Ko
Review β„–78

The oil change is too expensive, the highest price countrywide. Ive paid $100 for 6qt of oil, which is almost two times greater than regular retail cost. Not recommended.

Br
Review β„–79

Super great! First time meeting Dave and Rob the owner. Rob happened to be heading out when I had my car serviced and offered me a ride home (I live about 10 min. away. He helped me bring about 8 suitcases of work stuff home too! Definitely spent less here than I would’ve at my last auto shop.

Fr
Review β„–80

Honesty is what I look for in Auto service. Look no further. I had my car at the dealership for a tire change and they give me an estimate for $2100 of additional work that needs done. I brought my car to Superior and found out that not only did I not need that work done but it was something completely different and less than $300. Great job Superior keep up the Honest work.

Ch
Review β„–81

Clean, courteous, and took care of oil change and inspection promptly.

Ge
Review β„–82

These guys arent looking to make an extra buck off you. They went down a list of needs my vehicle had and helped me identify which ones were relevant to my needs. Absolute class.

ab
Review β„–83

SO friendly! ..and they had the best price in town for an oil change. And they dont pressure you into buying a bunch of extras. 😊 I will be coming here from now on.

Ma
Review β„–84

I just want to say that Superior Auto Services are awesome! They have a great professional team. They always greet you with a smile and work around your schedule. Usually it is the same day service. One time I was there I was having a problem with my Subaru acting like it wanted to shut off but not all the time. They drove the car 13 miles before it would act up. How many auto services would do that.? Probably zero to one. I highly recommend them to anyone!! I will never take my car anywhere else. Also they were highly recommended to me. Thanks for keeping my Subaru running greatly appreciate everything you have done for me!!!!Margaret Heffner

Ke
Review β„–85

Very friendly experience and I trusted their experience and recommendations.

Sw
Review β„–86

Great mechanics they get the job done. I was a little unhappy about the non upfront pricing. But other then that great group of guys.

Be
Review β„–87

After living in the Frederick area for several years I was happy to find Superior! I was coming off an experience where getting my oil changed at a high volume oil change business didnt tell me I needed an alignment and had to purchase a new set of tires prematurely. Superior has great customer service. I really appreciate the time they spend explaining repairs and repair options. I appreciate and use their shuttle service. I appreciate that they are a full service shop and can take care of any repairs my cars need. The only small nit I have is that their price on parts can be a bit high. I also appreciate that their price for an oil change/tire rotation is reasonable- thats big for me!

Ma
Review β„–88

These guys are awesome! I was treated like family from the minute I walked in the door. They listened to my concerns, gave me a detailed description of what was needed, found other maintenance concerns, gave me a detailed estimate and even told me what could be differed until next time. Integrity comes to mind when I think about my experience. You can trust these folks with your ride. Highly recommended!

Ma
Review β„–89

The people and the service provided by Superior Auto Service are exceptional. I love the convenience of location and hours. They offer great specials and customer referral service that offers me the opportunity to save even more. Their prices are fair and service is great. Who could ask for more.

Ka
Review β„–90

The staff was friendly and kept me informed as the work was being done will definitely use them from now on..

Ni
Review β„–91

These guys rock. Recently I started my car (while parked in the garage) and it was leaking fuel. Then, died on me. After calling these guys, within two hours they arranged to have the car towed and by that afternoon provided me with an update. The next morning they called with an estimate for the repairs. Ironically, this happened the DAY BEFORE I left for vacation. Not only did they provide amazing service from the very beginning, but they took care of the repairs and the car was ready for pickup upon my return. This gave me peace of mind while I was away. They even came to my house to pick me up to get my car when I returned! Reasonable prices for work performed (replaced fuel filter, PCV valve, etc.) and the cars been running smoothly ever since. So happy with Superior and highly recommend them.

Ti
Review β„–92

Very knowledgable and honest guys. Was able to get an estimate before the work was even done. Very friendly. Pricing is not the cheapest around town but reasonable (There is also the old adage you get what you pay for). Would recommend and will do business with them again!

Di
Review β„–93

Absolutely the Best! Superior and the team is like family, trustworthy, a clean shop and a pleasure to work with. As a single lady, choosing a good mechanic can be daunting. I dont even want to take my truck anywhere else. The guys at Superior drove my vehicle with me and listened for problems. They described the problem to me so that I could really understand, and their service was fast! They will help with regular maintenance so I wont have to worry about missing important upkeep. They really are SUPERIOR!

Cr
Review β„–94

Dishonest, and when you really need the most help, they will get you. At first they were great! The one time I actually had an issue, they took me for such an expensive, unnecessary ride. I brought the bill and work receipt to a different mechanic, who apologized for laughing and even showed his associate; neither could understand why Superior did what they did for the problem I was having. Not to mention, this new mechanic told me its not even worth to change out the whole part, which Superior also offered to do for even more money, since its an issue with how the car was built and would eventually have the same problem. So not only did they take advantage of me, this showed me their workers werent as competent to not have told me that same thing.

Ri
Review β„–95

I’ve been coming to Superior for 7 years with my two cars, a Prius and a Highlander and can not recommend them more highly.Service is always top notch and never any β€œsurprises” when in for routine service resulting in upcharges or unexpected problems.The quality of the work by the mechanics is excellent. I’ve NEVER had to return for follow up repairs due to inadequate initial work/repairs.Also, the team in the front office couldn’t be friendlier or more pleasant or helpful. They are so helpful with scheduling, including offering loaner vehicles or rides home when I can’t stay with the vehicle.

To
Review β„–96

I have been with Superior for 3 years with my 2001 Jeep. They do all my work and I am 100% satisfied with they work and I like the way Im treated, not like a customer but a good friend. They show me what is wrong so I dont have to take their word for it. If I need a ride home or be picked up to get my car they are there for me. I think Ill be with them for many more years.

Ad
Review β„–97

Excellent shop, highly recommend. I went into the shop on MLK day around 10:30am to inquire about having an aftermarket exhaust I had purchased installed. They said as long as everything lines up and no issues, 1 hour labor, they scheduled me for the next day.Next day I dropped it off in the morning and picked it up at the end of the day, same price I was told 1 hour of labor.These guys did a great job and were able to fit in my exhaust without needing to wait a long time for an appointment.They also have a shuttle service that dropped me off at work and picked me up when the car was ready.I know where I will go when I have other automotive needs, go there with confidence.

Da
Review β„–98

The best customer service, transparency and honesty I have ever experienced when working with an auto repair shop. They will be upfront, and go the extra mile. My vehicles will never be serviced elsewhere.DK

Pa
Review β„–99

I got personalized service. I dropped my car off and they provided me transportation back to my aunts house because I was helping to get the unpacking done and the rooms organized. When my car was finished, I got a call stating that someone was on the way to pick me up to bring me back to the shop. They treated me with respect and did good work on my car. I would recommend Superior Auto in Frederick, MD. Rob Taggert is one of the gentlemen who provided me with transportation to and from the shop to my aunts house. And the guys at the front desk actually took the time to explain what was needed, what could wait and what was actually done per my request (I used to drive tow trucks and used to work on cars as a hobby, nothing major, but I knew enough about cars (especially my car and how it was supposed to be driving), that I knew I wasnt getting fed a line of bull. There are mechanic shops who do take advantage of people who dont know anything about cars or what certain parts do for which part of the car. Because I grew up around mechanics and tow truck drivers and tractor-trailer drivers, I made it a habit of always asking questions about the mechanics of any vehicle and what to look out for when taking my car to a mechanic shop that way I wouldnt get taken advantage of. 5 stars for being honest, respectful, kind and tolerant whenever I asked questions about what they said they needed to, as well as asking just how urgently did any particular thing need to be fixed or replaced due to my finances.

Sh
Review β„–100

I use to go to the one in Fredrick Md. The people are friendly and professional I highly recommend them ask for Frank

Information
6 Photos
100 Comments
4.6 Rating
  • Address:4624 Wedgewood Blvd, Frederick, MD 21703, United States
  • Site:https://www.superiorfrederick.com/
  • Phone:+1 301-682-3533
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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