user
Fitzgerald Collision Center Frederick
1439 Tilco Dr, Frederick, MD 21704, United States
Appearance

Comments
An
Review №1

Very happy with the body work that was done on my Silverado. I was told the work would take two weeks and it was finished on time. They kept me informed on the progress of the repairs and when I called I was able to talk to someone about how things were progressing. The body work looks very good and I cant see any flaws at all. Only time will tell but Im very happy so far.

Br
Review №2

I used Fitzgerald for my insurance claim and was thrilled by the customer service by Jay and his team. He is always ready to explain things and very patient. I was very happy with the service and overall quality of work.

Na
Review №3

Outstanding service!!! Very appreciative of Jay and Ben who helped me throughout the entire process!!! Would absolutely recommend Fitzgerald Collision to a friend!!!

Jr
Review №4

They were very professional. I was pleased with the service and they kept me informed throughout the repair process.

ka
Review №5

Jay from Fitzgerald called to keep me informed before my insurance reached out. Great service.

Re
Review №6

This is the best customer service I’ve received in a long time. All my questions were answered and they fixed the problems fast. I also didn’t feel rushed or dominated when clarifying the answers that were given. Overall great experience!! Thank you guys

Se
Review №7

No quality control. They fixed the rear bumper where I was hit fine. I had them paint my hood where I had chips and small rust spot. They didnt even sand it. They just painted over the rust bumps.

Br
Review №8

My car has a beautiful new shiny butt and looks fantastic! And I can close my trunk again! Wonderful service. Wonderful work. So friendly and helpful and understanding of my over explanation of every minute detail. Thank you so much especially Dane and Doug who dealt with my phone calls! We have always shopped, serviced and repaired our vehicles with Fitzgerald and we will continue to do so.

Co
Review №9

Very pleased with my visit. Not only did they fix my problem in no time, they took the time to explain everything to me and even took the time to physically show me when I was still confused. My fix was an easy fix that took maybe 10 minutes, they could have easily charged me for at least their technicians time however, they did not and I greatly appreciate that. Overall a very friendly, honest run business that I would highly recommend and will be back again when needed!

Cl
Review №10

Absolutely perfect service. Between them and the service department, they returned our XTS4 to brand new condition. I cannot give them more KUDOS.

Ha
Review №11

The food was amazing and the host was right on point

Mo
Review №12

Friendly and very knowledgeable. Answered all my questions and then some. Definitely recommend them

Ka
Review №13

Can surely be alot better.Not a place I would use again.

Jo
Review №14

Nice staff

Jo
Review №15

Skilled Professionals who get the job done right!

Je
Review №16

Sometimes theyre good, sometimes not so much.

Ma
Review №17

Good place to go if you nail a deer

B
Review №18

Thanks to Dane for all his help in getting my focus repaired and back on the road👍

Te
Review №19

Dane ... saved me !!! He saw I was an emotional wreck and took such good care of me !!!! He made sure I understood ... he helped w a rental car ... he made great things happen ... when I saw the results of my repairs ... I cried happy tears !!! My car was back !!! Thank you Dane !!! Thank your whole team for me !!! No question about it ... professional service !!!! The very best

Information
6 Photos
19 Comments
4.5 Rating
  • Address:1439 Tilco Dr, Frederick, MD 21704, United States
  • Site:http://fitzmall.com/Store/AutoMall/21/fitzgerald-collision-center-frederick?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 240-629-7591
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations