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AUTOWORX
525 Pearl St, Frederick, MD 21701, United States
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Ma
Review №1

Great and friendly service! This was my first time using them. They were recommended to me by my co-worker and they were right. I highly recommend them. Doug was very friendly, kind and honest. I love that I was able to drop off my car before work. He called with the estimate and was able to get the work done soon after. I will be going to them for all future service needs.

Ka
Review №2

Doug is the only guy I trust taking my car to. He is honest, polite, and very knowledgeable. He’s a really great mechanic and his whole team has never disappointed me or my family. I refer everyone to Doug. You’ll always get a better price and better high quality service here at Autoworx than you would at any dealership or large company

An
Review №3

Great Service! Called about getting brakes fixed in our truck. Doug was extremely helpful and got us in right away. We did after hours drop off which was easy and convenient. Doug called with our estimate and the work was completed later that afternoon. He was very friendly when we went to pick-up and even showed us the old brake pads so we could see how worn down they were. Definitely recommend and we will be taking our vehicles there from now on.

Br
Review №4

Best mechanic in Maryland and its not even close.

Sa
Review №5

I highly recommend Autoworx in Frederick! Our longtime trusted mechanic and friend retired and he recommended Autoworx. I was nervous to try someone new but shouldn’t have been! We are in good hands with Doug at Autoworx. He is honest, reasonable, kind and professional. I feel relieved to have found a new mechanic that we can trust to keep our family’s cars safe and reliable!

Te
Review №6

I have been using Autoworx service for years....always happy with their honesty and quality of service. Strongly recommended!

Jo
Review №7

Great, and more importantly, honest mechanics! They do what they say at reasonable prices. I would reccomend them to anyone.

Br
Review №8

Great service! The owner, Doug, was very helpful and friendly. The work done on my tires and air filter was much less expensive than I thought it would be initially. The next time I need help with my car, Im taking it to Autoworx.

go
Review №9

I wouldnt think about taking my car anywhere else. Been going to Doug and Jeff for over 20 years.

Ju
Review №10

Great Service - new to the area and found my local mechanic! Had oil change and general inspection done for upcoming road trip. I expected to need new brakes and tire rotation but was assured they could wait at least until the next oil change.

Ch
Review №11

Happy to have chosen Doug and Autoworx to work on my cars brakes. He got me in quick, is super friendly and most importantly reasonably priced. Hes honest with the questions I had and didnt push for anything I didnt need. I did the overnight drop off and was impressed with the envelopes he provides for you to put your keys in - so much nicer to mark whats the issue and fill out the form than trying to write on a normal envelope from your house like Ive previously done at shops.

Da
Review №12

They were wonderful at service and actually overestimated the amount of the repair so I was well prepared for the actual price that it finally ended up being. Always kept me informed, and made sure I was completely satisfied. You just dont find this quality of service anywhere else.

Ro
Review №13

We could have been stuck on the side of the road, were it not for Autoworx! We were on a trip when the car started acting up, so we pulled into the first place we saw. They were professional, accommodating, thorough and GOT THE JOB DONE for us quickly! We were back on the road in no time. We are VERY thankful for their kind treatment in a somewhat emergency situation and recommend their professional services to anyone. Thanks again, Guys!

em
Review №14

Doug is so great to work with! Super efficient and does a spectacular job.

Ru
Review №15

I appreciate the clear explanation of what the car needs and the lack of pressure for adding additional services.

Al
Review №16

I brought my car in for an estimate, they were very HONEST about what needed to be done and took the time to explain to me. I really appreciated the time they took to let me know what was going on and what needed to be done to fix all the problems. I would definitely recommend this place to anyone that is looking to get work done to their car. You cant beat this place, great work, great price, and amazing customer service!

K
Review №17

I had Doug @ Autoworx diagnose our secondary car at the recommendation of a friend. The car had been sitting for a LONG time. Doug was honest and knowledgeable. Diagnosis price was great. While the amount of work needed to make this car run again was too large for us to afford right now, that is not a reflection on Autoworx or its extremely reasonable prices, it was a matter of COVID income restraints and lack of routine car care that has done us in for the time being. I will definitely recommend Autoworx to everyone!

am
Review №18

Doug is an honest guy with great communication. This is the cleanest shop I have ever been in! These guys are top notch and will take time to help you out. They were recommended to me by a friend and I am so glad I went! Doug helped me pick out custom wheels and tires and nailed it! My van drives amazing now. He took the time to go over everything and made sure it was done right.

Ki
Review №19

Doug is an honest man and that is why we always take our vehicles to him. He is well known for letting people know when their vehicle doesnt need repairs and always has the best prices. He usually gets the work done in the same day and he communicates really well so that there are never any surprises when you go to pay for the service.

An
Review №20

We have been taking our cars to Doug for probably 20 years and wouldnt take them anywhere else. He is honest, fair, straight forward and does high quality work. Hes very dependable, and we are very appreciative of the work he has done for us over the years- thank you Doug!

Pa
Review №21

Top notch auto repair and service shop. Have dealt with the owner for many years. I cannot imagine going elsewhere for my car needs. The best and most honest repair shop anyone can ever encounter. As far as Iam concerned there are no other car repair and maintenance shops in Frederick.

Al
Review №22

Great place. Very friendly and helpful. I highly recommend!!!

La
Review №23

I highly recommend autoworx. I was recommended to them by a co-worker. I have had my car there for various reasons over the past 5 years and have always been satisfied with the high quality of work. The best part is knowing that Doug is an honest person and I trust him with my vehicle. My car recently overheated about a mile from his shop not long before closing and he told me if I got it there he could check it out that night. They did, and had it fixed up the next day. Great group of people, highly recommend.

St
Review №24

My friends recommendations did not disappoint! Friendly, trustworthy, and efficient. I came with a last minute major problem and they were able to help me out quickly and with a great price. They will be my go to from now on! Why didnt I listen to my friends sooner?!?!?!

Ch
Review №25

Doug is beyond amazing! A hardworking, affordable, and honest shop is a rare gem- but you’ll find it here. I wouldn’t take my car anywhere else.

Ja
Review №26

Great shop! Doug and his team are fantastic to work with. Ive been taking all my vehicles to him for several years. He is always up front and honest with what work actually needs to be completed and what to expect. Never pushes work that I dont need done like most other shops in the area do. If youre looking for an integral mechanic who does great work I would highly recommend giving Autoworx a call.

St
Review №27

We have been taking our vehicles here for years. Always happy with the service. Doug always explains the work needing to be done in a way we can understand. We can trust him with all types of work.

PT
Review №28

Doug is fantastic. Always friendly, keeps his promises. The garages work is super and reasonably priced.

M
Review №29

Having a knowledgeable and trustworthy mechanic is actually priceless. We have been taking all of our vehicles to Doug at Autoworx for almost 8 years and we highly recommend him. He is thorough, very efficient and certainly more cost effective than some of the dealerships. He will assess your concerns and direct you accordingly based on your needs. 5+ stars!!

ni
Review №30

New to the area and was looking for a quality shop to do some work on my truck. Based off the great reviews I went with Autoworx. I met with Doug who was very professional and thorough. He explained everything his shop planned on doing and the cost of the work that needed to be done. The price was reasonable and fair. Ill be coming back in the future for any other work.

Ch
Review №31

You will be told exactly what is wrong with your vehicle, and never be upsold on unnecessary work. Doug is HONEST. He wants your return business, and treats you that way. Autoworx is the go-to shop for my entire family.

Br
Review №32

I’ve trusted Autoworkx with my car for about two years now and I’ve never been happier. I trust them, know I’m getting a great deal and good service every time I go there. I definitely recommend this place, they are amazing.

ol
Review №33

I’ve taken my car here for almost two years now and I trusted Doug since the moment I stepped foot in his shop. He is so kind and patiently explains things to me, unlike most other mechanics that would find questions annoying and charge too much. It’s a very clean establishment and I would recommend it to anyone.

Da
Review №34

Busy, despite media scare tactics, very helpful employees and great deals.😁

Da
Review №35

I highly recommend this location! They were quick and thorough and their pricing was very fair. Moreover, the staff is extremely kind and dedicated to customers.

Ki
Review №36

My boyfriend takes his car there they are decent people to deal with. Busy place and they are not open on Saturdays

Sa
Review №37

I found Doug on the Car Talk website years ago when I first moved to Frederick. Hes a top-notch mechanic and a great guy! Wont be taking my car anywhere else!

Ve
Review №38

My husband and I have been clients of Doug’s since day one. This is the most honest most skilled nicest place you will ever find. Great service fair pricing the whole deal!!! Can’t say enough about Doug and his team !!!

To
Review №39

I have been a customer of Autoworx for many years and could not imagine taking my vehicles to any other shop. Doug operates his business with honesty and integrity, never recommending a repair or service that is not necessary. With fair pricing and quality workmanship you can always have piece of mind.

Ge
Review №40

AutoWorx has been providing me quality reliable service for all of my cars over the last 15 years. Doug is a pleasure to deal with--very honest, capable and dependable. I strongly recommend him to anyone who needs a quality mechanic.

Am
Review №41

I hate going to a mechanic due to previous experiences. But Autoworx was recommended to me and I desperately needed a mechanic. When I took my car there I was so pleasantly surprised at the honesty, integrity, and fair prices of Autoworx. Mr. Doug simply told me what was wrong, explained why things should be replaced, and then patiently waited for me to figure out what I wanted done. He was never pushy or rude. So if you’re looking for an honest mechanic who only does work if it actually needs to be done (and will actually tell you if no work is needed!) then you should try out Autoworx!

Co
Review №42

These guys are absolute legends. They really got me out of a tough spot. I’ll be taking my car to them for any future repairs. Great bunch of guys!

To
Review №43

Honest, knowledgeable, do great work, kind, and fairly priced. Doug is great to work with. I highly recommend Auto Works.

Ro
Review №44

Autoworx is the only shop we use and trust. Doug and his team are exceptional, true professionals - theres nothing they cant repair. Honest, fair, reasonably priced, completely trustworthy. We dont trust our car repairs to anyone else, nor should you. I unequivocally recommend Autoworx as the finest repair facility Ive ever used. Highly recommended!

Pa
Review №45

We used to go to another local auto repair shop but tired of the price-gouging and unscrupulous dealings that we experienced. A neighbor suggested Autoworx so we tried it out. First of all the place is immaculate and appeals to my OCD nature of keeping order and cleanliness in place with all things...Secondly, Doug is a rarity, honest and upfront besides being a gentleman. We have recommended this place to many folks and will continue to do so.Highly recommend this place....

Ri
Review №46

Didnt actually get to have any work done. I dropped off the truck and they said it would be days just to get the parts (it is an older vehicle). When I said I couldnt leave the truck with them for so long he got very angry and argumentative. I would have made arrangements to get the parts on order and bring it in when they were available, but he told me to come get my vehicle, so I did.Just plain not very professional in my opinion.

to
Review №47

Excellent car repair and customer service! Very honest and reliable.

Sc
Review №48

We’ve been taking our vehicles to Autoworx for a couple years now, and I really think highly of them. Their prices are very reasonable, but more important to me is that they are trustworthy guys.

Da
Review №49

I have been taking my 3 cars to Autoworx since we moved to Frederick, 10 months ago. The diagnostics and mechanical work are top notch. They are always clear on any problems and suggestions on ways to avoid future problems.The few repairs that they could not handle, such as MD state inspection, they happily referred me to another shop nearby without fear of losing my business.Doug and his team are the BEST we could hope for.Dave Griffiths

Ka
Review №50

Trustworthy, weve had consistent good car care here.

Ti
Review №51

They are the most honest, trustworthy shop in Frederick

Da
Review №52

Doug always gives a fair quote and Ive never had problems with any repairs there. Taken my Highlander there several times and everything still runs well.

Qu
Review №53

This shop is honest, trustworthy , service is high quality, Doug the owner is a great guy, he is worth ever penny!

Ra
Review №54

AMAZING job!love you dad

Ro
Review №55

Have been using Autoworx since Doug started the business, cannot ask for a more honest person when getting repairs done on a vehicle.

Information
2 Photos
55 Comments
4.9 Rating
  • Address:525 Pearl St, Frederick, MD 21701, United States
  • Site:http://www.autoworxllc.com/
  • Phone:+1 301-662-1560
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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