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Adams Complete Cleaning & Restoration
17985 E 14 Mile Rd, Fraser, MI 48026, United States
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St
Review №1

On June 4 a large dead tree in a neighbors yard fell on my garage. It also took out the power lines and snapped a utility pole in half. After a call to my insurance company a crew from Adams Restoration arrived and immediately went to work shoring up the garage to prevent it from collapsing onto my car which was still inside. They also secured a tree service to come and remove the tree from the roof and cleaned up all the debris around the yard. They took pictures and measurements of the garage to share with the insurance company. A few days later they returned to retrieve my car from the garage. They had to cut the door off and then went inside the dangerous structure to shore it up inside before removing my car. The Adams people have been so friendly, professional and compassionate during this stressful time for my wife and I. They have really taken care of business and I just can’t say enough about them

We
Review №2

I called Adams Complete Cleaning & Restoration on 08/06/2021 to conduct an estimate of how bad the mold is in my crawl space, utility room, and family room. They sent a technician out the same day to take pictures of my home. I never received any phone calls back in regards to the photos taken of my home. I waited 3 weeks for a response. I called again on 08/18/2021, I was then informed that they will not give me my estimate despite not informing me of any prices. I needed this information to give to my lawyers from a negligent job a plumber did, Adams Complete Cleaning has made the situation worse with the companies lack of information. Customer service is terrible I received a disrespectful and non professional response of estimates are not free when I simply asked about the status of my estimate. I would not recommend service from this business. They are not professional at all.Owner the response you presented is a complete lie. Adam never offered me the opportunity to pay for anything or presented to me a rough estimate as you claim when you came to my home. His response to my original request was The Owner doesnt want to get involved in legal situations. I never asked you to get involved in ANY legal matters period, I just expressed my situation at hand, and stated this matter was of importance to me and my family. You owner took it upon yourself to not service me at all out of fear. I also presented my contact information on your website to reach out to me personally. You still have not contacted me to resolve this issue at hand in regards to the horrible communication your team seems to produce!

Ka
Review №3

We had a coupon for 2 room carpet cleaning. Unfortunately was the value of the coupon not enough for our huge family room. But The staff called the office and we got a good deal for just the family room. Thanks for the good job!

Au
Review №4

Adams Complete Cleaning was at my home today. Great service. My kitchen walls were grease stained from winter cooking. They thoroughly cleaned everything, cabinets walls and they even remove the refrigerator and clean behind it. I was very impressed with their quality work. I would recommend them to anyone. They are coming back, To clean my carpeting. I am looking forward to this job being done and I am sure they will do a great job. Great company to work with.

Re
Review №5

I was referred to Adams Complete Cleaning & Restoration company by Centurion Carpet Cleaning. Adam came out for a free inspection, knowing our home was under warranty and he would not be doing any of the work. The connections to our washer were leaking in our new place for almost 4 months. Leaked into my huge wall to wall closet. The warranty company came out and sprayed the carpet and padding with some mold removal and removed a moldy baseboard. That was all they were going to do. Adam came out and let us know the flooring needs to come out, the door frame and inside the drywall needs to be checked for mold. Adam talked to the warranty company and told them what needed to be done. The warranty company came back out and there was black mold in my closet. The drywall, panels, carpet, padding and vinyl flooring needed to be removed. If it wasnt for Adam I would be living in a brand new moldy home, which would make me sick. Thank you Adam, you are one of a kind. Such a great company and so honest.

Do
Review №6

We had a wonderful experience with this company! They were referred to us by one of our employees who used them for a residential basement flood and were very happy with those services provided. We are a business that had some flooding this past summer and they were extremely responsive and had a crew here within hours. They were very professional and got the job done very quickly! We would definitely use their services again. I also want to mention Tanya in customer service who is always very pleasant and helpful!

Ta
Review №7

Great service & they treat you like family from start to finish!!!

Ch
Review №8

This company was referred to us by my mother. From start to finish John, Kris, Mark and AnneMarie exceeded our expectations. We gave them the opportunity to do our house as if it was their home. My husband and I were extremely pleased with everything Kris and his crew did to our home. We would definitely recommend them to anyone. We would definitely use them again in the future if necessary.

ch
Review №9

Adam and his crew showed up to my daycare center early. They were very professional, thorough, and respectfully priced. I would and have highly recommend his company to anybody looking for the servicesHis company offers

Br
Review №10

I couldn’t be happier with hiring Adams restoration to restore my property! All of their technicians are professional and respectable. John really knew what he was doing when it came down to dealing with my insurance company. Quality workmanship from the second they came in the door to the time they were complete. Would highly recommend!

Wa
Review №11

Fantastic company doing quality work.

Ma
Review №12

Adams cleaning did an awesome job cleaning our office carpet and getting some stains out . We took before and after photos and it’s a big difference ! We will definitely be calling adams for our next carpet cleaning .

Ch
Review №13

I watched someone in an Adams truck litter garbage out of the window. I havent used this business services, but I would never use a company that litters, so I thought I would leave this review.

Mi
Review №14

We were throughly impressed today by the professionalism and efficiency of this team. They went above and beyond. I highly recommend this company.

St
Review №15

Adams complete cleaning and restoration is a true blessing! When a 30,000 lb tree branch fell on our house, they quickly mobilized to make our day as stress free as possible. They are wonderful to work with, very connected in the community, and extremely knowledgeable. We could not be happier with their work and customer service and highly recommend them! So thankful for John, Kris, Adam and their entire team!

Ba
Review №16

Mike did a great job. Called to let me know when will be here. Protected the furniture. Explained the process. Put stuff back. Very happy. Will be calling them again when need carpet cleaned

De
Review №17

The best experience Ive ever had with any company. Arrived with in minutes of my call, quickly cleaned and restored all damage in basement. Could not ask for more. Theyre the best.

Ki
Review №18

I have NOTHING but POSITIVE words to share about Adams! Within two hours of contacting my insurance company Adams was at my home surveying and in less than an hour, a team was here cleaning!! The team,, Cheyenne and Hunter were highly professional and extremely friendly. They called every morning to give me an ETA and they always showed up with a smile!In the midst of my clean up, I had another bad experience with water in the basement due to my AC unit. Instead of leaving me in a pickle, John and Adam determined it was necessary to extract the additional water and dry out my basement at no charge! They also left a fan for my family and I to use until the AC was repaired! Their thoughtfulness and kindness will ALWAYS be remembered and shared!

Je
Review №19

It was 6PM on a Saturday when I realized my basement was flooded and called Adams Complete Cleaning and Restoration. I spoke with John and he was at my home at 7PM to assess the problem. He discovered my sump pump was no longer working and he had a plumber at my home at 8PM to replace it. John’s crew was professional worked through the night to dry out my home and remove damaged items. Great customer service! Definitely recommend their services.

Je
Review №20

The entire Adams crew were fantastic to work with when we suffered roof damage during a storm in early June. Kris and the entire Adams family were genuine, prompt and committed to seeing everything come together to make sure the roof was taken care of. I would definitely recommend this company for any future needs. Thank you for everything!

Da
Review №21

John Johnson managed our claim and did a phenomenal job. We discovered a flood directly after closing on a house, huge bummer obviously. Working with John was great though - the crews he brought in for cleanup and restoration were all friendly and professional, and the whole process was far easier than I would have imagined. John cared that the job was done right and were very happy with how everything turned out.

Ni
Review №22

Best experience you could possibly have! This company is the total package.They take care of their customers and their employees 100%. In these crazy times they are doing everything they can to flatten the curve and give back to healthcare workers and the first responders. Amazing to see the quality of customer service from the Adams. I would go to them again and recommend them to anyone!

Be
Review №23

Called for a quote on cleaning out and protecting my crawl space. It was a job reccomended to me to have done when I had my home inspection. Adam came out same day and got me the quote. Made sure to explain everything that would be done. We set a day, he had his guys come out and do the job. Less than a day of work, they left no trace of them being here and the crawl space looks great! Would definitely recommend to anyone needing help!

Za
Review №24

We had flood damage that the Adams team handled. These guys definitely do not cut any corners and my insurance adjustor told me he was happy that I chose Adams to perform the work rather than some of their competitors.

Ch
Review №25

Adams restored an entire Dialysis clinic basement for me. The clinic had several feet of water and sewage they had to drain also. He is very efficient and we will be using him in the future. Midwest Maintenance (Account exec)

Jo
Review №26

We had a tree fall on our home. Adams showed up very quickly after I contacted them. They coordinated with our insurance and got right to work. They got a tree service to clear around 20,000lbs of tree from our property, had specialized cleaners remove damaged items and had our house boarded up and protected from the elements that same day. We could not have been more pleased with the job they did and will continue to work with them to fix the damage on the exterior and interior of our home.

Mi
Review №27

Very professional. Had a full crew and was done in one day. Everything was cleaned up afterwards. I have a dog so I was worried about any nails that might have fallen or left on the ground that he could step on and didnt find any. Looks great and when the seamless gutters came a couple weeks later really pulled everything together. Would difinitly recommend them. Very satisfied. Thanks!

Am
Review №28

Adam and his crew were efficient and knew just what to do on a very bad day when my crawl space flooded. They surveyed the damage, walked me through the process, and got straight to work to get the water out immediately to prevent it from getting to my hvac system. Every interaction was pleasant. I really appreciate this company and their employees, and Id highly recommend their services.

Br
Review №29

I had a raccoon get into my roof and cause some damage to my home. Adams took care of the entire process of restoring my home. The communication was some of the best I have experienced when dealing with a business. Chris would always keep me up to date on what was going on and when things were going to take place. I was able to call and would always receive a timely response. Dealing with issues involving your home can be very stressful. It was good to be able to deal with a business that actually decreased the amount of stress my family was dealing with. Everything they said they would do, was done with excellence. I would highly recommend Adams to anyone looking for cleaning and restoration services.

Ly
Review №30

Called my carpet cleaning company who referred me to Adams, they were at my house within 1/2 hour. Explained everything carpet was out that night. Next day they were there and didn’t leave until cleanup was finished. Professional and on time - thank you!!!

Es
Review №31

Great company! Quick response and very thorough. Highly recommend

Ku
Review №32

Did a great job cleaning the carpet at our home. The technician John was great. He was very polite and did an amazing job cleaning the high traffic areas.will definitely recommend them

Ki
Review №33

John and his family were the most polite attentative people I’ve ever experienced working with in the customer service industry. John made sure I understood exactly what the service entailed and also provided pointers and suggestions. I would highly recommend them to everyone!!

ma
Review №34

They did a great job. Came in left no Mess everything was back to where it belonged. Very nice people. Came out quickly and very resonable. Definitely would use them again

ho
Review №35

I cant say enough great things about this company, we had a pipe break in our basement and John from Adams came in and handled everything like a pro! Very professional, clean and respectful of us and our home. We were totally overwhelmed and John helped us handle every aspect, including dealing with the insurance company. They were paid for their service awhile back and John is still helping us tie up loose ends. Amazing company and amazing employees, I highly recommend their services.

De
Review №36

Adams Complete Cleaning & Restoration Co. did a fabulous job for us! They came in and cleaned up all our water damage. They answered every question we had and showed and explained everything they were doing. The guys were very professional and educated in what they do. I will be referring them to all my family and friends.Debbie N.

Sa
Review №37

The tech called ahead to confirm his arrival time, showed up promptly, was very professional in his conduct and did an amazing job cleaning some difficult stains out of my carpet. It hasnt looked this good in years! I would ABSOLUTELY recommend them to everyone!

M.
Review №38

Adams did such a great job restoring my kitchen after my dishwasher sprung a massive leak. I am so great full for all their hard work! Would definitely use them again and recommend them to anyone.

Me
Review №39

Great company with great morals, when I had my house fire they handled everything with the insurance company. They came in got the job done quick fast and in a hurry and made sure it was all cleaned up and made my house look better than it did before!!!

Jo
Review №40

Did a great job on my basement carpet that had some pretty big pet stains. John was on time and very friendly. Also, got the job done quickly and cleaned up nice.

Jo
Review №41

John and his staff were wonderful. Highly recommended if you need a job done right. They helped me through my loss.

Ro
Review №42

I would definitely solicit their services again when needed.Their efficient, friendly and have very reasonable prices .They did me a Wonderful job .

Br
Review №43

Cleaned my office and home floors and did a great job.

sa
Review №44

Steve from Adams was my service man he was on time and very polite and did a wonderful job I would recommend them to anyone.

Ro
Review №45

We had our walls cleaned in our home . The work was good with very little cleanup to be done. They could have been a little more careful with drips and removing scratches.

As
Review №46

Quick, fast and very professional

Br
Review №47

Did a good job very reasonable prices

Jo
Review №48

Great Service. Very professional!

Ra
Review №49

Great company to do business with

Di
Review №50

Nice thing

Information
68 Photos
50 Comments
4.9 Rating
  • Address:17985 E 14 Mile Rd, Fraser, MI 48026, United States
  • Site:http://www.floodednow.com/
  • Phone:+1 586-945-3507
Categories
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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