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T & W Indoor Comfort, LLC
1680 Monterey Way, Fountain, CO 80817, United States
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Ja
Review №1

Good furnace and AC units at a very competitive price. Quick response times and nice employees. Definitely glad I went with T&W.

Am
Review №2

Our upstairs wasn’t cooling down or getting any airflow. I reached out on a Saturday and Tracy was able to fit us into the schedule for the upcoming week. Wayne was very knowledgeable and took his time to explain what the issue was. He took a look at the whole system and gave us a fair quote for a new updated furnace. He also made sure the temperature upstairs cooled before leaving so we weren’t left in the heat. We had a different company come look at it before however they were only interested in selling us their latest products rather than finding a solution to our problem. Tracy and Wayne have excellent customer service and care about their clients I highly recommend them!

He
Review №3

I am so thankful and impressed with T&W.I called after having 2 frustrating encounters regarding my furnace with another company. Tracy took my call on a Saturday and was so warm and helpful. She set me up with an appointment for that Monday and assured me they would get my issues taken care of. Monday came and the tech, Jack, arrived on time. We went over everything I had been told by the previous company. After inspecting my furnace, he found that nothing I had been told previously was true, and spent time explaining everything I didn’t understand. I cannot stress how thorough and attentive this company is.If you are looking for a second, or third opinion, this is the company for you. Better yet, skip everyone else and call T&W FIRST! They have earned my business 10 times over. I look forward to having them come out to help me maintain my furnace and a/c for years to come.Thank you T&W!

Je
Review №4

Was referred to this company by various individuals. Unfortunately my experience as a potential first time customer was not a good one. I had my appointment for an A/C and furnace tune up as well as a duct cleaning rescheduled twice only to be ultimately canceled by the owner. The rep (Tracy) was actually incredibly nice and apologetic but unfortunately we wish we would have gone with another company from the get go since most had specials with and a/c and furnace tune up for $100. More or less incredibly disappointed that we waited for them to cancel our appointment last minute due to an inconvenience to the owner. 👎🏼👎🏼

Ev
Review №5

What an awesome team , Tracy and Wayne, excellent customer service and trustworthy. Our heating system was replaced at a fair price and done in a timely matter. Try this company first, by far the best.

Co
Review №6

Waynes a great guy and really knows his stuff. Super quality work at an awesome price. I called during the middle of a heat wave this past summer and he got me scheduled and installed in about a week. I would use him again and recommend him to everyone.

An
Review №7

Very helpful guys. Knowledge about Amana and Bryant A/C and furnace equipment and has the experience to back it up. Ive had 3 different companies and these guys are the best and local to Fountain.

Wa
Review №8

100% recommend this company. (Im horrible with names). The owner and technicians were absolutely awesome. They installed a new central AC for us and were exceptionally affordable. They didnt rush to get out after the job was complete. They took the time to explain everything to us for proper operation and made sure that the equipment was doing its job like its supposed to. Great, great company. Highly recommend.

Ny
Review №9

I am currently in the process of selling my home and my realtor, Ruby Davis, recommended T & W. I reached out to this company and explained a bad experience I’d had with another local company. Tracy immediately assured me that I’d be taken care of. She addressed my concerns and sent someone out the next day. From the moment I called, I was met with great customer service. Jack was very thorough and professional. I cannot thank T & W enough!

Lo
Review №10

SAVED ME $1,108!I received an estimate from Smith Plumbing & Heating for my heater to be repaired, the summary of issues entailed replacing the inducer draft assembly, cleaning a blockage in the roof cap and replacing up to 10 of B vent totaling $1233.Due to the high cost, I got a second opinion from T&W Indoor Comfort - and Im glad I did!They basically did a service for the heater, cleaned it up a bit and charged $125 - this covered the service visit, as well as the cleaning. Its been 2.5 weeks and its running like new.I am grateful for their honesty and hard work, I will be sure to use them in the future for not only my home, but also for my 3 rental properties.

ch
Review №11

Wow, T&W Indoor Comfort went above and beyond the call of their service! I had two different A/C repair companies look at it and one said they did something that they didn’t do, the other one said I needed to replace the unit. After speaking with Wayne and his office staff, they wanted to ensure our house wasn’t hot for this very hot summer. After both companies failed to do what I paid for, Wayne went out of his way to ensure my A/C would work. I would recommend their company to my family, friends and any stranger!!! Thank you T&W, you will always be the first one I will call.

Jo
Review №12

Was recommended I call T&W after 1 company come out twice to clean and repair my AC, and 2 other companies tried to sell me a whole new system. Wayne came out 2 hours after I called T&W, diagnosed in about 10 minutes, then spent the next 1.5 hours cleaning/ scraping out half a grocery bag full of dust, dog hair, and just straight nastiness out out my system. Cant cool the air if it doesnt get any!! Working like a dream now. He stayed in my home for a while after just to make sure everything was working right! Thanks T&W, only HVAC Im calling from now on!

Jo
Review №13

Quick knowledgable and understanding. I would definitely recommend this company!!

Ja
Review №14

Earned my trust right away. Great friendly staff. Expeditious service, no gouging and veteran discount. Couldnt be more pleased. Will be the only company I use in the area.

iC
Review №15

Really professional. Great company. My family was their immediate concern. Highly recommend this company. Very skilled and go above and beyond to make sure we had heat and were timely. The office showed integrity and professionalism. And the owner even gave an extra visit and phone call to make sure we were taken care of. Thank you.

ok
Review №16

Thanks Tracy and Wayne, you guys are awesome.Had my AC installed today could not be more please.The experience i had with this family business gave me peace of mind that it was done with care ❤ and love.Thank you guys.R/ toby and kendraBrisket Brothers LLC

Ch
Review №17

Wayne is very professional and caring about his job. He practices covid precautions

Ka
Review №18

Omar was the technician, he was on time, professional and knew his job and explained in detail the work to be done, showed me how everything worked and broke it down for me- he also recommended energy efficient ways to run the AC- I HIGHLY recommend this company- Tracey was prompt on the phone and wonderful and flexible!

No
Review №19

I would like to thank the entire Team from T&W Indoor Comfort, Im glad I made that phone call early (Tracy) in the morning to get my Furnace fixed, Omar and Dante showed up at my House to take care of the issue, hands down the best experience Ive ever had with these guys. Wayne even came out to my house to make sure everything was running smoothly the day after of service for peace of mind. I would recommend this honest Family owned Business for any HVAC issues. No more cold mornings for my Family thats for sure :) God bless you all!

c
Review №20

I googled for hvac help and seen another company first (one source) they came out and without even troubleshooting my unit they told me I had a bad compressor then he looked at my furnace and said I had rust. We sat at the table and he told me 20k to fix it all or 5k for the minimum. I told him I needed other quotes and he tried to get me to sign. I told him no. I asked for recommendations on FB and had several tell me T&W. They came out, listened to me and said they could fix it, and it was not the compressor, ended up saving me tons of money, followed up with me to make sure it was working out. If I ever have an issue with anything or hear of someone needing help with hvac. I will totally recommend T&W.

Ca
Review №21

The best of the best! Punctual, professional, reliable, highly knowledgeable and reasonably priced. This is a company you can trust!

B
Review №22

They have great customer service and the manager goes above and beyond. Theyre very inexpensive for all the work they do making sure everything is up to code. We got an AC and Furnace for a very good price! If youre looking to replace either one or both I definitely recommend this company! If you are military or veteran you receive a discount which is awesome because not a lot of companies offer that and when they do, they usually make you have to active duty!We had other estimates done on our house wanting more than 12k. This company is very reasonable. They gave us choices and recommend the best ones to go with. Theyre a very trust worthy company. Definitely highly recommended!

Jo
Review №23

Great service at a great price!

Ti
Review №24

Thanks to T & W Indoor Comfort for their hard work and professional dedication. Wayne and his team installed a new furnace, air conditioner and wiring including a smart thermostat for our home. They are a local business who are very knowledgeable and provided estimates for different brands. We are so very happy with the results. If you’re looking for an experienced HVAC local business you can trust look no further. T&W are the best.

Fe
Review №25

Wayne is so down to earth. Our AC stopped working and Wayne came out and fixed our AC. Thank you so much. Our three little ones and us are so great full. They even give military discount.

Ro
Review №26

Good people to work with

Da
Review №27

This is by far the best HVAC company that I have ever worked with. Our AC went out on a Sunday night and we had someone there that night, WITHOUT a large fee. This company cares for its military families and we use them every year for maintenance on our systems! Would absolutely recommend them to anyone!

Mo
Review №28

We just had a new furnace installed. I can’t say enough nice things about T&W. The price was fair, the install was flawless. Wayne is honest and friendly. I am always happy when I can support a local, family-owned business. I would recommend T&W for all your HVAC needs.

Mi
Review №29

Wayne and his team are passionate and dedicated to their trade. They installed both a new furnace and air conditioner. They even ran new wire for a smart thermostat for me and installed that as well. Its one thing to have experienced HVAC people, but quite another to have experience AND passionate people. Wayne and his team did a great job!

Th
Review №30

Love this HVAC company. They are so helpful and pricing is great. Work is very prompt quick and done to completion

Ro
Review №31

Efficient, professional and honest. I would recommend this company to all of my family and friends. I plan on using them for my future HVAC purchase.

Ch
Review №32

Wayne did an outstanding job! Thank You

Wa
Review №33

T & W Indoor Comfort is the best!!! The owner is very involved with whatever job is going on. He came out to diagnose a issue that we had with our A/C unit behind 2 companies that tried to pretty much scam us and insurance company. He told us it was a capacitor that had exploded due to the lighting and power surges, where the other 2 companies told me that it was refrigerant that had leaked out and since it was r-22 it was going to be $1400.00. T & W Indoor Comfort got our A/C working within an hour and recommended a new more efficient A/C unit. At the end of the month because of the honesty that T & W Indoor Comfort brings we are going to get a new A/C system. I highly recommend T & W Indoor Comfort to anyone in the fountain Colorado springs area.

Jo
Review №34

T&W Indoor Comfort is a business that I would recommend if you are having issues with your heating unit. They were at my doorsteps before I knew it from the time that I called them. They did not have the part on hand but took the time to go and get it to ensure that my family would not be freezing tonight. They stayed around to ensure that the problem was fixed and did not just install the part and leave. With them sticking around to ensure that the problem was fixed showed me how much pride is put into their work. I can not thank them enough for what they did for my family. And to talk about reasonable prices!!!! For it to be a last minute call on the Friday before Christmas, the price was VERY REASONABLE!!!Thank you so much T&W Indoor Comfort and have a Great Christmas and a Happy New Year!!!

Be
Review №35

Came out on the weekend, just an hour after my call! Fantastic small business, will be scheduling again for routine cleanings!

Mi
Review №36

Wayne was great. He came out to my home and spent time figuring out what happened to my furnance. He fixed it and provided information on what happened to my furnance, the computer board went out and he fixed it. I would recommend him to anyone looking for a company that works at decent prices and has great customer service.

Ka
Review №37

Customer service 10/10! Ended up not needing to use anyone and the woman I spoke with was super friendly and understanding about it. Saving them for future reference.

H
Review №38

We first called Wayne with an emergency repair for our furnace in the middle of winter. We were so happy with the service we received so kept his card and called him back to install a new furnace with A/C, as well as a new water heater we noticed was leaking when he came for our estimate. He does great work and goes above and beyond for his customers. His communication is outstanding, as he makes sure that his customer is happy throughout the entire process and is okay with what needs to be done along the way. There were a few obstacles we hit but he worked with us through it and got the job done, and done well. He takes the time to explain how things work, what needs to be done, and the best way to maintain your unit. I would recommend him to anyone. Thank you T & W indoor comfort for everything!

Ja
Review №39

Great service, very reasonable price

Li
Review №40

I approached T&W Indoor Comfort because my furnace/air conditioning unit was out of order. Unfortunately, for two weeks, I had been getting a lot of conflicting feedback from my home appliance insurance company and their designated contractor. After dealing with unbelievable heat for two weeks, I was ready to bite the bullet and pay for it out of my pocket. I called a couple places to see if they could come to my place on an emergency basis, and check things out, but I was unsuccessful. I called T&W and luckily, Wayne, who was done with a long and arduous, went out of his way and stopped by my place. He determined that my 20-year-old unit had some bad parts, recommended a full replacement, but for financial reasons, provided an estimate for parts he believed would make it work until I decided to replace it. Fortunately, the insurance company decided to replace the unit, so their contractor went ahead and took care of the problem. What I liked about Wayne was his honesty, professionalism, and willingness to help. Without hesitation, I recommend T&W to people who need heating, ventilation, and air conditioning support.

Information
54 Photos
40 Comments
5 Rating
  • Address:1680 Monterey Way, Fountain, CO 80817, United States
  • Site:http://www.tnwheating.com/
  • Phone:+1 719-375-0843
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air duct cleaning service
  • Auto air conditioning service
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:10am–7pm
  • Thursday:11am–4:30pm
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Women-led:Yes
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