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State Farm Insurance - Esmeralda Gutierrez
2219 W Berry St, Fort Worth, TX 76110, United States
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Comments
Da
Review №1

This has to be the Absolute Best Insurance Company around. Service , professionalism and attitude towards helping is unmatched !!

Lu
Review №2

Vanessa always gets straight to the point with answers and has excellent customer service. She gave me a awesome breakdown on how everything my insurance covers and works. If I have question she always has a answer. Definitely will keep doing business with State Farm.

Do
Review №3

Victoria has been extremely helpful for my wife and me in regard to getting our renter policy fixed. She did such an outstanding job, and was a pleasure to work with! She was able to get us set up right away, and was knowledgeable with everything we needed to do. She is not only great at her job, she is very kind as well! Thank you Victoria!

Ma
Review №4

Great customer service. Maria is very helpful and answers any questions I have.

Ju
Review №5

I just made a payment in person and it was very clean, organized and professional. They COVID-19 precautions in place, barriers and everyone had a mask on. I would highly recommend.

Be
Review №6

The staff is very helpful and professional..anytime that I call or come into the office it is always a positive experience.....

An
Review №7

All of the girls were very helpful. Esmeralda’s office is very professional it truly feels like they care about their customers.

LO
Review №8

The place has great service. Great and friendly agents.

Jo
Review №9

My mother and me have insurance have here and they take good care of us

El
Review №10

Great service and attention to detail. I love that theyre bilingual and take time to explain things thoroughly. The office is also very clean and cozy. Esmeralda and Vanessa are fantastic!

la
Review №11

Esmeralda and her staff are truly one of a kind! They are unbelievably helpful with every step of the process in terms of sign up, managing your policies, and being readily available in the event of any emergencies! They treat you as if you are family and do whatever they can to help give you the best deal possible. I have never felt more valued and at ease than I do as a client of Esme and state farm!

Ve
Review №12

Highly recommended! Esmeralda is great!! She asked all the questions and mentioned every discount available to see if we qualified. But wasn’t pushy and didn’t feel like she was trying to ‘sell us’ as other places. Easy process to signup and have all set up in a day! She took care of everything and has been available to answer every question we have!

D'
Review №13

First impressions are everything and I can truly say that the staff in the office had excellent customer service. Randy helped me and my daughter and he was extremely knowledgeable and helped us greatly. I would definitely recommend this agent for any of your insurance needs.

Ci
Review №14

Great customer service, love the Agent and her staff

Th
Review №15

Amazing customer service! Have been with them for the past 3 years can’t complain! Would highly recommend Esmeralda and her staff!

Ma
Review №16

Great office with an amazing agent! They have one stop shop for all insurance and BANKING, makes things super convenient and helpful. I highly recommend this office as the staff is super friendly but very professional!

La
Review №17

They are very friendly and have treated me with nothing but respect. I have an odd situation where I am insuring my fathers home and auto from across the state and they have been super helpful and patient about it.

So
Review №18

I am very happy with my insurance. Esmeralda and Vanessa have been very helpful with my policy over the years that I’ve been with this office . I have my Renter and Autos with them.

Ro
Review №19

You can definitely feel the family atmosphere as soon as you step into the office. And thats exactly what Im looking for in my insurance agent. Ive never had to file a claim but Im 100% positive that if I do I will be taken care of and treated like Im a part of the family. Esmeralda and her employees are always available and extremely helpful. I would definitely recommend this agency above all others.

El
Review №20

Great customer service! I have my home and auto with them. Vanessa and Esmeralda and everyone in the office have always received me with smile.

Bi
Review №21

My family and I have been insured with Esmeralda for over 6 yrs and she has been extremely helpful with any questions that I may have. Her and her staff are very professional. I have dealt with Esmeralda personally numerous of times and she knows how to take care of her customers. I have high expectations of whom I do business with especially when it comes to my auto and life insurance and would not recommend anyone other than her office.

cl
Review №22

Good customer service always

Ra
Review №23

I could not ask for a better Agent, team is knowledgeable and professional. Thank you for all your help.

Gl
Review №24

Excellent customer service, I have been a customer for 8yrs and this office has always been warm and welcoming to me. I would never change companies because I know that Esmeralda and her staff will always take great care of me and that means alot to me.

Ri
Review №25

Esmeralda and her staff are super friendly. I am a State Farm customer from Colorado and needed a quick notary for my daughter. I met the entire staff and everyone was wonderful. Thank you for everything!

Da
Review №26

Esmeralda is Great!!! Very helpful and friendly.

Da
Review №27

It was a wonderful experience Alicia Mora was so nice and very helpful 👍🏽 Actually made my day because is hard to find people like that now and day, I use to be with farmers but guess what not no more, love dealing with people like Alicia. Highly recommend them awesome people it also saved me tons of money

Pe
Review №28

Esmeralda Gutierrez is such a great and helpful agent. Ive been with her for a couple of years now and wouldnt switch. Also everyone in the office so nice and there also bilingual. Give her a call

Cl
Review №29

Really good insurance company - Clara vann

Gi
Review №30

Esmeralda is the best insurance agent around. She is always just a phone call away!

Om
Review №31

Great customer service. Cindy was very patient and answered all our questions.

Da
Review №32

Esmeralda gutierrez is my state farm agent and my financial planning and insurance has been taken care of... Her staff is always so helpful!!

Mi
Review №33

Excellent people

Ho
Review №34

Amazing customer service everytime!

Er
Review №35

Love the service we received and knowledge that the team has.

Dr
Review №36

Horrible attitude truly disgusting with her words never talked to someone that was so nasty to people treat you like a prisoner! RUN!

Va
Review №37

Great people, Great service, great agency..

da
Review №38

Highly recommend this office!

An
Review №39

Always helpful, very affordable rates.

L
Review №40

Good

Ro
Review №41

Excellent service the service lady Vanessa is very attentive and very friendly helping with any problem.

Ma
Review №42

Good service from agent Esmeralda and Vanessa

Lo
Review №43

The office takes good care of me Esmeralda and Vanessa give me their full attention when I arrive

Le
Review №44

Esmeralda and Vanessas office give a very good service

Su
Review №45

It is practical

Je
Review №46

Excellent service, very good coverage with great discounts

Information
18 Photos
46 Comments
4.9 Rating
  • Address:2219 W Berry St, Fort Worth, TX 76110, United States
  • Site:https://www.agentgutierrez.com/
  • Phone:+1 817-923-2886
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:10am–1pm
  • Saturday:Closed
  • Sunday:9am–5pm
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