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Fiesta Auto Insurance & Tax Service
4200 South Fwy Suite #13, Fort Worth, TX 76115, United States
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Comments
No
Review β„–1

Cant complaint so far all of my 3 cars have insurance hope it stays this way if not find a diff oneπŸ˜‰

Ra
Review β„–2

Great customer service. Helped me find good prices on auto insurance

An
Review β„–3

I called seven times to renew my insurance and they keep putting me on hold for more than 10 mins and if I go there is no people there for them to be really busy πŸ™„

Pr
Review β„–4

They gave affordable price on down payment and monthly payments

Da
Review β„–5

Some of the ladies need to be more familiar with insurance quotes over the phone and give correct info. But one particular lady Adriana is awesome person great friendly person

Ja
Review β„–6

Its the best Hispanic grocery store in Fort Worth.

Ar
Review β„–7

Some of the girls here are rude as fΓ—Γ—Γ—Never answer the phone and if they do they put you on hold for about an hour. If you ever want something done, just go to to the office because you will never get what you want over the phone. Ive already made 15 calls to this place in less than 1 hour and have been put on more than 30 minute hold the 2 times I was answered.

Ye
Review β„–8

Awsome great customer service bilingual help clean smells good easy access to get here.

Ir
Review β„–9

Helpful staff! Great experience i will.continue to use them for tax products and insurance.

An
Review β„–10

Ms.andra Espinosa​Was the most curtious customer service rep.in there.her attitude was so wonderful n the help and answers she gave me were so positive. She answered every question I had.I will definitely refer my friends and family to Fiesta Auto Insurance.Thank you Andrea Espinosa.πŸ€—

as
Review β„–11

Worst Customer Service EVER!-Neglect Calls b/c the office girls are lazy-Terrible Phone etiquette, the girls are rude and do not call back-This business could be doing so much more in growth, but the employees are definitely hurting them. I would fire every one of them at this location and tell them to go get some experience and learn some manners in the work placeI called them 18 times in one day and they put me on hold for 25 mins, said they would call back in 15, and never did. DONT WASTE YOUR MONEY OR RESPECT FOR YOUR TIME.

Jo
Review β„–12

The service was great they helped out with every question and very nice people

Je
Review β„–13

Wonderful staff very professional and quick Great place will be back!

Jo
Review β„–14

Good service, friendly treatment the only bad thing is when you want to make a payment by phone and they do not answer you. What is the use of having a telephone if you do not use it? πŸ‘Žβ˜ΉπŸ‘Ž

Sa
Review β„–15

I attempt to pay my insurance by phone and get hung up on, left on hold, and flat out ignored! Worse customer service ever!!!!

Ta
Review β„–16

Worst insurance ever. My insurance was suppose to be $69 a month and they are trying to charge me over $200. And when i call no one ever answers there phone it just rings ive called for three days straight and still no answer. Dont get this insurance.

De
Review β„–17

Always had great service with this company

Ka
Review β„–18

Been on hold for over 45 plus minutes. Was rude to me and they have no and i mean no customer service at all.

Ga
Review β„–19

Too many mistakes

Al
Review β„–20

Good Customer service

Br
Review β„–21

Great place low insurance

Ja
Review β„–22

Extremely long wait times being on hold 35+ minutes!

An
Review β„–23

Great friendly people and cheapest rates!!!

Ho
Review β„–24

Good and friendly service!!

Ma
Review β„–25

The girls are always very friendly, professional and do their job very well ❀️

Er
Review β„–26

The staff answered each of my questions, the lady who attended to me, made everything easier for me with her attitude in general, a very good decision on my part, gone to the party, Insurance, thank you.

Mo
Review β„–27

When I come the attention is pretty good, the girls are nice but now its 9:17 and they still do not open the doors. It came at 9 to my work. I asked for 30 minutes to arrive late but apparently its going to be longer.

Wi
Review β„–28

Nara diaz good customer service very friendly

Fu
Review β„–29

Ample place, and Good attention.

Information
22 Photos
29 Comments
4 Rating
  • Address:4200 South Fwy Suite #13, Fort Worth, TX 76115, United States
  • Site:https://www.fiestainsurance.com/stores/fiesta-insurance-tax-fort-worth-texas-76115
  • Phone:+1 817-923-8400
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:9am–7pm
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