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Blue Eagle Towing L.L.C.
2612 E Pontiac St, Fort Wayne, IN 46803, United States
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Ma
Review №1

I called Parker 1st & was told 3-4 hour wait for an emergency type tow for our vehicle. I called Blue Eagle & was told 45 minutes! They were there before the quoted time as well as cheaper! If Im ever in need of any type towing service, I will definitely be calling Blue Eagle again! Very friendly & professional service! Thank you driver #53 ( didnt get his name) Awesome job!

No
Review №2

I unfortunately made the driver wait about 20mins before I met him at my vehicle. He, thankfully, didnt punch me in the face. Appreciate you guys, thanks.

Em
Review №3

Extremely professional and kind. My driver, Ozzy, arrived WAY ahead of schedule, and was very pleasant. He was kind and welcoming to my son, and turned our bad situation into a positive experience. My 3 year-old son was afraid and unsure about what happened to our car, and Ozzy made the whole thing cool and fun for my him. That is the type of service you cant put a price on. Thank you so much. Will be using Blue Eagle exclusively from here on out.

Je
Review №4

I called for a tow and the dispatcher said she would send a truck. I sat in the hot car for an hour, because I was waiting for the truck. So I called again. The person who answered this time said it would still be about three hours, because when I called before it was a four hour turn around time. I had absolutely no idea it would take that long. The first dispatcher absolutely did not tell me anything about how long the wait would be. So I had someone pick me up and left the car. Two hours later I got a call from the police doing a welfare check because someone had reported my abandoned car. It was so embarrassing. All of this could have been avoided if they would have told me how long a wait it would be when I called the first time. I could have called someone else.

Hu
Review №5

If I could give 0 stars I would. Blue Eagle and their veil of family owned is a great joke if they werent gleefully sticking it to the poorest members in society by charging excessive fees, ridiculous costs, and completely just making help inaccessible. Dont use this company and avoid anybody that they partner with.The lone star is the kindness the ladies in the office have. Its obvious management wants them to be underpaid while serving people in desperation.

Ro
Review №6

Arrived before the promised time and was pleasant and professional.

Da
Review №7

Wife had a flat tire and after using the “fix a flat” from the car manufacturer we noticed it was a sidewall puncture. When we called to have it towed to Belle Tire I spoke with a young lady (I’m sorry I don’t remember her name) who was nice and understanding of the situation took the time to look up the travel and how much it would be and have us a quote and time frame of 90 mins for when they could be out there. They were almost literally on the dot arriving in the allotted time frame. Lenny was awesome and took good care of my wife’s car and was just a good person to deal with. Would recommend them to anyone.

Ad
Review №8

Blue Eagle towing was awesome , friendly & fast to come to our rescue when we needed a tow. I highly recommend them!

Ad
Review №9

Took them awhile to get me picked up but they did a great job helping get my vehicle to the shop and the driver was very courteous

Mi
Review №10

The service was coo! I hate the price went up! Almost #70 dollars to tow someone 5 miles within Fort Wayne area! Thats ridiculous! I barely had it! Anyways! Peace and righteousness!!

la
Review №11

I have used them a few times in the past 20 years...every time was great no complaints.

Ki
Review №12

Our van broke down in New Haven near Fort Wayne in route from RI to CA. Robert from Blue Eagle saved the day. He was so incredibly helpful, kind, and hospitable. He went above and beyond and helped us out of a very difficult situation. If we had not met him, we would have never been able to continue our road trip. I can’t say enough good things about him and Blue Eagle Towing. 10/10 Highly Recommend

ja
Review №13

They did not help me I will not recommend them to anyone if you need a excellent tow company call Hawkeye towing

Wo
Review №14

The company I work had a driver visit our facility to do some work. He took a video and added a PG13 “comedy bit” to it and posted it on Tik Tok. Be careful if you don’t want to be famous on the internet.

Je
Review №15

They were fast, professional, and knowledgeable. They took amazing care of my car; the place they were doing drop off at didnt have a drop box for my keys so they held them and delivered them the following morning so that my car would be safe. 10/10 best towing company in fort wayne.

Jo
Review №16

Very good service...not cheap

Mi
Review №17

Blue Eagle is great. Very timely, fair priced and very professional drivers. Highly recommended

Si
Review №18

Great Price Friendly and fast service

Su
Review №19

AAA Failed to come through for us to have our truck towed from Fort Wayne to Bluffton. So we gave Blue Eagle a call and they were there very quickly and very helpful.

Bl
Review №20

Good tow company to use, fast friendly and trustworthy as well

Am
Review №21

I got stuck in the pit at Jiffy Lube. Jiffy lube called these guys and I’m not sure who I was going to be dealing with. All I know is that they made sure to take care of my car and not cause any damages. And then after, the tow truck guy and I talked in the lobby about personal life and it was really nice because the last thing I expected was to get stuck when trying to get an oil change 🤣 thank you guys! And thank you to the “papa bear” for chit chatting with me for a bit while Jiffy Lube finally got to change my oil lol. Keep up the great work!!

PT
Review №22

Great. Told me theyd be here in 35 minutes. 35 munutes it was. 10 minutes to hook up and go..

Di
Review №23

Picked up van on time took to shop to be fixed. Nice job in great time. Price good.

Li
Review №24

Omg the guy that came was SO SUPER AWESOME!! of course on top of locking the keys in the car it was RAINING too! 😬😬 but he was in the car in no time... A BIG THANK YOU AGAIN!!SERIOUSLY call these people.. They treat you well!!

Mo
Review №25

Love this company. Very good customer service

De
Review №26

Cheap, and pretty freaking fast! Totally recommended!!

JE
Review №27

I chose this company based on the high rating. I’m very impressed! Tim picked up and dropped off my vehicle. Not only did he call when he was on his way to my car, but he called 5 minutes out, when he was on his way, and when he was close to the destination. He also tried to help me with the car’s issue. Super friendly. I really really appreciate his help and will definitely recommend this company! He deserves a raise :)

Da
Review №28

Dan was a real gentleman! Service with a smile! Very knowledgeable man! I highly recommend this service!

De
Review №29

They said a certain time on phone and was there pretty much right away. The driver was very nice. Helped my husband greatly with car. Great experience. Will use again.

Br
Review №30

Well being that the tow was only 6ft at best,I think the pricing was a bit high.they charged towing price to move a forklift that was stuck in soft gravel (150.00) & I think it was to much.I think 75.00 would of been fine.

Da
Review №31

Great Service , Experienced Drivers. Always do a GREAT Job !!

Dw
Review №32

Had a good person to get my brother car and the will were lock because he had the keys.

Ru
Review №33

45 minutes from the time I called to my car sitting in my driveway. Quick, very reasonably priced service.

Ke
Review №34

Tow guy dropped my vehicle off at a different location then I specified. He was very rude when I told him that it was at a different location other then what I requested and blocked my number.

we
Review №35

Good company to work for...I visited them on 6/11/21 and hope to be working for them soon...

Ra
Review №36

Friendly and efficient. Not too high priced .

Th
Review №37

Quick and professional, no damage to my vehicle. Great experience, will call again when needed.

Ra
Review №38

The driver who picked my car from Columbia city to Huntington...was so professional helpful and nice...thats a top dude....asked him for his name so i can leave a review...his name is Travis...give him a raise... ppl like him represent ur company in a great way...def gonna use this service in the future.

ja
Review №39

Was stranded on the ramp to 69 n for 3 hours called blue eagle had someone out there in 20 mins fast friendly deft put my mind at ease deft best towing place in all of ft wayne

Je
Review №40

Great flat rate, showed up on time, and they were so helpful and polite it was as if they were family.

Lo
Review №41

Customer service very rude. Service slow. Need more trucks. Truck driver very nice and helpful, though.

J
Review №42

Guys I had no clue, CHRIS the owner is a friend of ours from Northrop!Great to see a good person in a usually stressful situation......I Kno all my impounds are going to blue eagle from now on LOL!!!-THSNK U FOR YOUR SUPPORT CHRIS...

Ch
Review №43

Very affordable... showed up before minivan could quit smoking!

Al
Review №44

Professional service and speedy service. Very happy with the whole experience. Thank you so much!

An
Review №45

Friendly from the first call all the way to delivery. Had to get my truck back home after breaking down and they made a bad situation so much better. Got to me quickly and loaded up quick. Billy helped me out and is an awesome guy. Definitely recommend this service!

Tr
Review №46

The young man that answered the phone and took my info was rude. And he was very rude when u asked how long it was going to take. Like I shouldnt have even asked. I almost canceled my tow...the tow driver was great. Maybe that young man should take a lesson from the old school before he answers another call.

Sq
Review №47

Always great dealing with them.

Go
Review №48

Best towing company in ftwayne. Drivers are respectful and intelligent.

Ch
Review №49

Im a Long Haul trucker and I had a few injectors lose seal just south of Fort Wayne. They had a heavy haul truck to me within 30 minutes and I was proud to see it. I had my dog with me and it was a cold night. The driver let us sit in his truck warming up while he got the truck hooked up. During the tow he was an extremely safe driver and even helped me get my truck signed into the freightliner shop and called a cab for me when the tow was complete. I highly recommend this company and I believe the drivers name is Shane.

co
Review №50

Good service, good people work here👍

Ri
Review №51

They are a good group of people that do there job very well. they get to you as fast as they can and do everything they can to help you. My company uses these guys all the time and they have never Ive been able to make it out in a timely manner there are very professional group and we are happy to use them every time.

Br
Review №52

I called and requested a tow for my car to the shop and they were happy to accommodate my time and sure enough they were on time respectful and friendly. Lenny did A++ job

ph
Review №53

Very nice and friendly were on time

J
Review №54

Quick, professional service. The driver was able to maneuver my car out of a very tricky placement with ease. Prices are lower then others.

Va
Review №55

They were prompt, plus gave us some good information.

Ze
Review №56

Blue Eagle offers several services. Prices are fair and office personnel and drivers are courteous and nice.

To
Review №57

Hot good and stuck during that last snow storm. Took them a bit to get to me, but that was expected. The driver was courteous and done a great job.

No
Review №58

Blue Eagle is always timely and professional and their rates are reasonable. The gentlemen I have had towing my car were so nice and mannerly and took good care of my car. Thank you

Mi
Review №59

They came early then expected and he stayed until I got the in the shop

ja
Review №60

Fast . the driver was so nice! Would recommend to anyone!

Pa
Review №61

Excellent service and the driver was very friendly. A+ work.

Ma
Review №62

Great service and called 4 days earlier made an appointment they were here early they were courteous very respectful price is very very reasonable good job guys.

An
Review №63

Prompt attention and called to follow up with me. QUICK to answer my call. I wont waste my time calling anyone else in the future!

Ch
Review №64

Excellent service this morning. I could not have expected anything better. I didnt get my drivers name but my receipt says hes driver #35 truck #116. He was great. Thanks.

Da
Review №65

Extremely professional and friendly. They towed my car from the highway to my house. No damages and was very knowledgeable about towing my weird chevy Captiva. The only place Id allow to tow one of my cars or Semi trucks.

Lo
Review №66

Our car was in a parking garage, when it broke down. Blue Eagle had a truck that is low enough to get into parking garages. What a great help during a troubled situation. The tow driver was easy going and worked quickly. He took a stressful situation and made it easy. Thank You, Blue Eagle.

So
Review №67

Very helpful, tried jumping our battery but unfortunately something else was going on. They were courteous and very timely!

Ja
Review №68

Was almost run down by one today in Grabill. They need to slow down and respect other drivers.

Me
Review №69

We broke down when it was below zero and snowing. Their tow truck pulled behind my car and seen we had 2 young children in the vehicle . We got charge a 65$ hook fee and another 21 dollars to go 6.5 miles. I called and spoke to their dispatch who told me i was lucky because that was cheap. 86$ to go 6.5 miles is cheap????Well thT 85$ was grocery money so my kids had to eat ramen noodles for a entire week . Thanks again for bending us over and sticking it straughy intonthe bum without lube ya Crooks

Ba
Review №70

Blue Eagle is who I call when I need help. Staff friendly and helpful. Worst snow storm this year they were there when I needed them. Thanks Blue Eagle team.

Br
Review №71

Driver was awesome and very polite. Got my car into my garage . Very professional.

Sh
Review №72

Early Oct 2020 my son had my car towed by Blue Eagle Towing Fort Wayne. It needed to be put on skates because the key Fob was malfunctioning. After at least 2 hours and 2 tow trucks, even after being told what was needed by Cadillac roadside they did not have the correct equipment. It took a while. So finally hours later they get it to the dealership. Now it’s the middle of the night, while unloading the car from the flatbed the driver Austin decided to bounce the bed up and down to get the car to roll off the end of the flatbed. It was difficult to move the car because the wheels were locked. He was told and could clearly see that there was very little clearance and advised not to do his maneuver without a block for additional clearance or it was going to damage the car. The front of the car repeatedly slammed into the bed of the truck damaging the front bumper and causing gaps in the body panels. Austin admitted to the damage and I was told by Mark the manger that Austin would have to pay for it. The owner Chris and Manager Mark told me to get an estimate. After getting the estimate the owner Chris refuses to take any responsibility and will not provide his insurance company info. I would never use this company and if I were you I would immediately call someone else if this is the company your roadside assistance wants to send. Do not ever trust them with your vehicle! These are very unethical people running the company.

Bo
Review №73

Bad customer service .. bad attitude, not on time was told 45 and I waited 3 hours never again

Di
Review №74

Great but busy

Ga
Review №75

They were on time.. A true gentleman too !Very pleased with the crew at Blue Eagle.. Definitely will use them again..

To
Review №76

Prompt arrival within minutes of promised time. Expert technicians. Very skilled and knowledgeable. No damage to low slung foreign car BMW.

Al
Review №77

Was quoted $120 for a 20 minute tow. Maya gave me no information about how long the wait would be if there was one, which there was. After half an hour of waiting I called again to see what the wait time or hold up was and was told there was a two hour wait but the guy could get to me in about 15 minutes. Waited another half hour after that call and cancelled the tow. Funny cause ten minutes after I cancelled the tow truck guess who showed up. Great communication skills and great way to run a business.

Q
Review №78

Fast and dependable.

Me
Review №79

Super fast. Sweet driver.

To
Review №80

Great service very fast and friendly

Sa
Review №81

Very quick response, My mother locked herself out and didnt have money for a Locksmith. #BlueEagleRescue

Do
Review №82

The driver that came out to move my car was awesome went on and above the tow to put the car behind my house in the only place to work on it. Blue eagle towing will be the only tow company I will use now because of the treatment I was given by the driver.

Ma
Review №83

They came a little late but apologized. Had me to sign an agreement not liable for further damage to my vehicle. I did see the damage during putting my var on flat bed. Dropped me off and brought my keys.

An
Review №84

It may have had to wait for a little bit, but they were also the only company out of the first 5 locksmiths I called to be able to help me get into my locked vehicle. They were also friendly and professional.

We
Review №85

My brake line was leaking and called Blue Eagle to tow my truck this morning. They were super professional and pleasant on the phone and in person, and very reasonably priced. Would 100% recommend!

An
Review №86

Professional people With great prices

Ma
Review №87

This company was fast and courteous, but more importantly their operator was very knowledgeable. Made me feel very comfortable working with them.

Be
Review №88

Great service, great price.

Al
Review №89

Normally when you get your truck towed you have to wait like an hour and a half and then the guy that usually comes is kinda scary. They were at my house in like 15 minutes. Brandon was the FUNNIEST nicest guy. I genuinely wish the car ride was longer. I laughed so hard the whole way to the repair shop. Ashton who answered the phone was a little ray of sunshine. I’ve never had an experience like that and hopefully I never have to deal with car troubles again. But they made it easy and quick. 10/10 would recommend.

Er
Review №90

Called for a lock-out on a 25 year old truck at 10:30 at night. My wallet was inside, so I couldnt wait until business hours. They were professional and prompt. Also, the cost was significantly less than the other quotes we received. 100% recommend!!

Ma
Review №91

It was my first time having to get our family car towed, so we had no idea what was in store. The driver who received our call was amazing for just his 2nd day of working. He made us feel comfortable and not making us feel stupid for our first time having a car issue. Plus their pricing is incredible and wonderful! Definitely not expensive at all!!! Overall, I would definitely use them again! I recommend them 100%

Ja
Review №92

The toow truck was excellent and the driver was really understanding and easy to work with a little pricey but worth the effort would highly recommend them excellent customer service

Do
Review №93

The service here is very nice! The driver was super friendly and did all he could to make our bad experience not so bad. Very good pricing and overall very good experience. I would recommend them to anyone. They definitely earned 5 stars

CA
Review №94

They got it done in a cheap, timely, respectable manner.

Ty
Review №95

Called for a tow was told someone was on their way over a hour later I called back and asked for a ETA and was told they were about 2 1/2 hours out then after my disappointing phone call they cancelled my tow without notifying me! I waited 2 hours for a tow and had to call another provider!

Sa
Review №96

Thx for all yall did for us we will send other truckers ur way .Thank you ..

Da
Review №97

Arrived in a timely manner and towed my car to my favorite garage.

Br
Review №98

Dude was awesome

Ga
Review №99

After I called for a tow truck I didnt have to wait long at all the driver called me to let me know he was on his way but I didnt hear my phone. But he left me a message his name was Tim he did an awesome job I feel like he went up and beyond to give me great service I was definitely satisfied with his work. Merry Christmas and have a Happy New Year Tim job well done. Thanks again

Li
Review №100

My tire popped on I-69 and both gentleman who helped me to the dealership and to McMahons were great. Tim was awesome. Had a great experience with them. Highly recommend!

Information
87 Photos
100 Comments
4.4 Rating
  • Address:2612 E Pontiac St, Fort Wayne, IN 46803, United States
  • Site:http://www.blueeagletowing.com/
  • Phone:+1 260-489-3701
Categories
  • Towing service
  • Locksmith
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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