I went there with my brother he was looking for a work van . I began looking at the vehicles. We met with sales man Trevor he was friendly and helpful and very professional, he knew his product very well. I liked the Lincoln MKZ I had to have it. I test drove the car and was very satisfied with the way it drove . I also spoke with manager Mark who was great to work with . I found both Trevor and Mark to be honest, professional and very helpful. They were able to get me the best price for the vehicle, Mark worked very hard to get me the most for my trade and he did . I took the deal and am very pleased with it. It was a two for one visit as my brother bought the van he came to see he paid much less than sticker price. I recommend this dealership highly.

Great Service! Todd was very helpful in getting me into my new car. Diane was very easy to work with and let us play with the down payment to adjust the monthly payment to were it was affordable. Victor even helped out when Todd was running around to all of his customers on Sunday and we came back on Monday to finalize on everything as my insurance agent wasnt working that Sunday. Love my New Car and will highly recommend using any of the Wallace showrooms! they really treat you like family.

I am very disappointed with my experience, with not only the dealership itself, but Lincoln Financial as well. I was so disappointed that I terminated my lease early and obtained a GMC instead. Ive done business with Audi with 4 different vehicles purchased from Audi of West Palm Beach. They have always treated me very well. Service department at both the Audi of Stuart and Audi of West Palm Beach is excellent. When you buy a luxury vehicle, such as a Black Label, you expect to be treated in a certain way. In my humble opinion, Wallace did not meet those expectations.

William is the best Service Advisor, not just for Wallace Lincoln but any dealership I have dealt with. He goes above and beyond at all times. Any inquiry or request is answered the same day, often within hours or by the next available day if he is out. Any service scheduled is a smooth and timely process. Quotes and pricing are given quickly and no question is too small to ask. A major repair was done to replace our water pump and he coordinated the entire process, from rental car to status updates to final pickup. William has the kindest and most respectful manner and has assisted with both emergencies (dead battery) as well as routine maintenance. He truly represents all that Lincoln stands for and is an asset to Wallace. Thank you William for all that you do!

Huge thanks to Todd Dunn for his help purchasing my new car. I’ve been going to numerous dealerships looking for the perfect car, and not one salesperson gave me the attention and service Todd gave!He was a big reason I came back to Wallace Lincoln. I hope the GM will forward this to Mr Wallace himself to give Todd the recognition he deserves.Diane the finance manager was also a great help, while discussion financing options she was knowledgeable, to the point and got us a great deal!I’d highly recommend anyone looking to pick up a new car to stop by and definitely ask for Todd! Well worth the time and was a great experience.

We are very pleased with the service here. William was very helpful and gave us confidence that our car was being fixed in the best way. They honored our extended Lincoln warranty, and we felt like they were happy we were there.

Our salesman was extremely polite and helpful. The manager was also very nice. Will recommend this sales person and dealership to anyone looking for a car.

Great sales staff. Vehicle excellent. Fair and competitive pricing.. I enjoyed doing business here.

My first time purchasing a Lincoln, outstanding service without any pressure. Went back for my first oil change and WOW what a difference from other dealerships, I was treated with respect. I will be returning to Wallace for my next oil change.

Had a very bad experience when I took the car in for service ... was totally ignored and sat for 3 1/2 hours, most of that time alone, in the waiting area. Virtually no other customers. When I finally went up to the rep and asked about my car, he said, I thought you went home! They never offered a loaner and I had no way to get home. I ended up renting a car, something I could have done hours sooner if this guy had done his job. All he had to do was turn around in his chair and he could have seen see me through his glass walled office. How difficult could that have been?

Left voice-mail regarding the headlight issue and the body shop never called me back.

Excellent service and staff . 5 Stars ⭐🤩

Todd made my experience great today while purchasing my first truck. He gave us a great deal, he was friendly, the communication was great, and the overall experience was great. Everyone there at Wallace Lincoln were great! Todd is definitely a great salesperson! Definitely will be going back from the experience I had today.

Service is top notch love it .

Where I am concerned, I can only say one thing - bad service more than once, nets you no return customer ever again. Multiple phone calls as an attempt to get things straightened out with no return calls. As one of their customers you will learn this the minute something goes wrong and you want the issue made right. Mark my words.

Great customer service. The check in was easy and on time. The service center had my work done well within the given time frame. The waiting area was comfortable and clean. Could use some more refreshment options.

They did everything they could to get me where I want to be

I scheduled service on my vehicle before the holidays. The service department contacts me the day of to state it was an oversight, and that my vehicle cant be picked up, and as a result, Id have to wait another week.This is not the first time that Ive experienced terrible customer service from this location. Youd think with everything going on, that theyd attempt to give better service. Instead, they make it out to be your problem. If I could give them a negative star, I would!

Let me first say I am a retired auto mechanic of 22 years. If you going in for service, Bring some lube because you will need it. Very unprofessional service.

Service Department is excellent. Molly, the rep and Steve were so very helpful. Gave them the cars VIN and they checked the recall. Saved a ton of time and energy since Lincolns recall letter was confusing. They also have a pick up and delivery service for only $100. Very helpful service!

Very friendly staff and my repairs were done quickly. The staff even checked on me the next day to make sure I was satisfied.

Service department has always been a good experience.

I have been in retail for 45 years and know how important reviews can make or brake you. I can not say enough how wonderful my buying experience was with this group of people. Very Friendly , not pushy , and went above and beyond to meet my buying budget. I have purchased many cars in my life time and this place was the BESt place. Todd, you are awesome !! Thank you all.

They were very fast. They gave me the best possible price from the get-go. It was a lease - not a ton of flexibility but they did beat out three other dealerships. Rich was my salesperson and Diane did the paperwork. They were great.

Our experience with Wallace Lincoln went very well from meeting with Chris, our service rep, right at the time of our appointment, to being kept up to date on the progress as we waited, and through the ease of having everything that was done explained and completed. The service was more than excellent. Much more than expected, as we were just in the area visiting when an issue with our Lincoln came up. We never expected to be able to get in to have the work done so quickly nor have the service we received completed so efficiently. Well done!

Unprofessional, rude, they do not negotiate.I dealt with a man named Todd who was extremely rude and wanted to argue every chance.Tried to buy a car with cash and get a little deal even if it was $100 it would have made me drive down to get the car a lot better. But no they would not budge from the price or negotiate anything off window sticker.I finally agreed on the full sticker price and was going to make the drive anyways because I liked the car, then after some long thought I decided not to and hold out because of how pushy and rude Todd was.After I let Todd (A manager) know I would not be coming by to pick it up he sends me a rude text provoking the fact I asked for a $1,000 off sticker. Im so relived I didnt spend money here.Victor needs to get his employees in line.

What a fabulous experience....we have a family member in Detroit who works for Lincoln and shared his Family Plan with us....expected due to the reduction in certain costs not to be received well but that just was not the case. Our salesperson,John R. was just Super! He knew the plan and all it required...He never pushed or rushed us....we ended up purchasing a fully loaded 2019 Nautilus that day...the process went really smoothly.. Diane S. Did a great job with the paperwork....John took his time explaining all the bells and whistles we had just purchased....thank you all for a job well done!!!

I was a devoted Mercedes Benz customer, until I drove a 2019 Nautilus Black Label. I visited Wallace Lincoln twice, and was received with courtesy, and professionalism. Michael R., Victor and Linda made the purchase process hassle free. Lincoln has a quiet luxury that is smart and refined.I have high expectations as a customer, and Wallace Lincoln delivered.Highly recommend. Thank you Wallace Lincoln.

It was a lovely experience! Went to the dealership last minute on a Friday. Mr. William offered excellent service along with professional and concise updates on our car! The service was very rapid, completed wonderfully given the circumstances. Will definitely be a Lincoln fan for life! Appreciate the help and service!!

Wallace was my first & only stop, while I was looking for a white, Lincoln MKX vehicle. I had been in there a few times checking in on their vehicles, looking for exactly what I wanted & the budget that would work for me. Robert Thomas was my salesman, very professional, knowledgeable, helpful in every way. Victor Persutti the manager also helped with making everything perfect & very fair. Diane Skipper was great with all the paperwork plus with my extended warranty protection plan. Thank you all for making it a great experience!!

Wow what an amazing experience with the service department! My first time here and couldn’t believe how professional. The service manger had to get involved due to poor service from another dealership. Although it took time, he went the extra mike to make sure my problem was resolved. If you have a Lincoln, this is definitely the place to take your car for service.

I went there all my Volvo maintenanceAdvisor dawn has been served me allThe time. She is nicest people in Volvo Service department. I had few TimesFor Volvo small problems. She was solved for me with settings. I was very pleasantly had my car services in there. Will still go there for my VolvoServices. If I wants new Volvo.Absolutely go there also to see Dirk.He is super sales manager.Nice.

We recently took delivery of a new Navigator Black Label from the Wallace facility in Fort Pierce.Our delivery was extensive and in depth with employees spending a great deal of time educating us to the new vehicle.What a welcome change from most dealers delivery.From special order to drive away the entire staff stayed in touch and involved.We would suggest that anyone seeking a Lincoln take a moment to review the products, and staff at Wallace Lincoln.Trygve Beatrice Stout

Wallace was the first place we stopped at while shopping for a car for me to travel long distance to work with. I was very fortunate to get Rich as my salesman. He was not pushy, very comfortable to work with and I left there with a new car. I highly recommend this dealer and if you go there, ask for Rich. It didn’t hurt that we came from the same state originally LOL

Wallace Lincoln was a pleasure to work with. Chris the service adviser was kind, understanding of my concern and very professional. The dealership customer service area was exceptionally clean and Molly at the desk was always smiling and made you feel welcome.

What a great offering! Since we live quite a distance it was much appreciated. Will definitely shop at Wallace Lincoln in the future!

This may have been the best service experience I have ever had! I worked in service for 14 years mostly at BMW and William my service advisor went above and beyond my wildest expectations.. I have a 2006 town car so I could have serviced it anywhere but chose Wallace Lincoln and they now have a service customer for life...

Service was great. Called and spoke to William, who was very accommodating in setting an appointment convenient to our schedule. We got there a few minutes early, and car was taken in right away. William checked back with us later to let us know all was going well and the car would be finished soon, which it was. Car was nicely cleaned and ready to go in just a little over an hour. Very pleased with all of them, especially William, who provides great service.

Marc the sales manager was great.

This Dealership and its personnel display first class status reflected in their buildings, offices, and auto products. They employ warm, friendly, top notch, honest sales personnel with full integrity, who explain all facets of the features of their cars with good manners, courteous customer treatment, and satisfying sales details with proper accuracy thru final terms of sale. I would highly recommend this dealership to anyone who desires a luxury automobile provided by these Wallace team of outstanding auto experts.

I would like to thank both Carter Lee and Rich Kurtz for all their help and expertise on the recent purchase of my new 2019 Lincoln Navigator. They were great to work with and so helpful. This is my third purchase in the last 5 years from Wallace Lincoln and by far the best. If you are in the market for a Lincoln I would highly recommend seeing them. Great experience !! Thank You again. 10 ++. Dave Hills

Excellent customer service from everybody we met at this dealership. Prompt greeting at the door and quick service at all phases of seeking out a new lease vehicle. Truly a dealership that shows it cares at all levels.

Service Department is the best, especially Chris. Super attentive and listens to customers concerns. Will definitely use them again for our Navigator

If there were more stars to award, I would!1 This was our second transaction at Wallace Lincoln, both times purchasing used vehicles. John Rehberg handled our trade in a professional, knowledgeable manner. We felt valued as customers and received excellent attention. This is the place for a no nonsense, transparent experience. We will be back when its time to trade cars again.

Horrible customer service.

I brought car for warranty service and I was truly satisfied with committed customer service given by Chris Blair .Will definitely recommend to do any service or even looking to buy /lease at this dealer. They are friendly and will treat you with respect .

I Recently purchased a Lincoln Aveator, we negotiated a price that I was happy with and I love my car. Everybody that I dealt with were Very nice. and Pleasant deal with. I am very happy with the Experience.

Overall, one of the best experiences Ive had at a car dealership. From being greeted at the door, to sales, management and financing... everything was smooth. When the car needs service, I will be returning.

Excellent experience; everything done to a tee and promptly. However, my experience was at Wallace Volvo in Stuart, not Wallace Lincoln in Fort Pierce, as the invitation to rate the experience and to write a review was addressed. Dawn at Wallace Volvo was great. II have no idea who the service manager at Wallace Lincoln is but the excellent rating obviously doesnt apply to him/her. Youd think in this day and age of computer sophistication that the dealership could get the type of car serviced right!Sincerely,William Bakke

I just purchase my second vehicle from Wallace Lincoln since my first experience was excellent. The sales team is low pressure and the CPO vehicle are at reasonable prices. The service team also has been great taking care of all my needs and detailing my car at every service.Dave

John R. was the best sales person Ive come across at a Lincoln dealership, and after 30 years at Ford, Ive met my share of them. He was very patient, knowledgeable, and personable. Would recommend him and the staff at Wallace to all of my friends and family alike.

This is truly a five star service center. Ive been bring my car here for years and the service writers are excellent. But we all know that its the mechanic that brings you back. If your car isnt repaired or serviced to your liking youre never coming back. Kudos, to the mechanics working there. Also, I need to mention William, my service writer. He keeps track of my service records and if something should go wrong with a part that was previously repaired he automatically checks your service records for warranty on the part. Hes saved me some money due to faulty parts. So, request William and tell him Roger, sent you. You want be disappointed.

They were very professional and did everything they could to make a great deal. My wife and I were very pleased with the way we were treated. A special shout out to salesman Rich Kurtz and financial person Diane Skipper. Thank you again for your help.

The worse service department ever, they had our company car in service multiple times for the same problem. What an inconvenience. The do not have the ability to diagnose vehicles accurately. Plus it takes for ever to get parts. Go elsewhere. It will be worth the drive.

William in the service department is the BEST! In and out in an hour after replacing defective battery. Free car wash was also appreciated.

Had some warranty work done on my Volvo. As always Dawn was professional and eager to provide quality service. Had the pleasure to work with Renee in the car loaner department who was equally eager to assist in any way possible to make this visit a positive experience.Thank You

Have gotten 2 vehicles from there and left more than satisfied both times. All the staff was very pleasant and accommodating. Theyre not your typical pushy sales people. I definitely recommend Wallace Lincoln in Fort Pierce for your next new or used vehicle.

Just needed an oil change and tire rotation. Sat in that fabulous lounge, which makes a customer feel so at home. First-class treatment. Best of all, however, was Willy and his professionalism. Makes me want to a Lincoln over again.

The service is always superb We are always treated with respect and the people are always friendly and helpful. The waiting room is clean and very comfortable. We wouldn’t take our care any ware else

Needed a battery replacement (at no charge to me) they came and picked up the vehicle (also at no charge to me). They even washed the car before I picked it up! This service dept (Chris) is outstanding. Way to go Wallace Lincoln!

This was one of my best experiences buying a car. This dealership has people that are honest, super nice, accommodating and very customer service oriented. From sales, finance and even the General manager all deserve 10 stars! Try them and you won’t be disappointed.

William was excellent! It was my first experience with Wallace Lincoln service department and I couldnt have asked for anything better. The lounge area was modern and very comfortable. William was personable and polite. After welcoming me he answered all of my questions and made the necessary repairs promptly returning my car clean and better than I brought it in. I am a very happy customer.

Outstanding customer service! From their no pressure sales to their follow-up to satisfy the customer is incredible and did I mention tnis was for a used Lincoln? My next car will absolutely be purchased from John

William Cummins was great! Our car was towed in from the FL Turnpike while we were on our way to Ft. Lauderdale. He worked us into a busy schedule so that it was repaired when we returned a week later from vacation. He also arranged a rental for us to use that week. Thanks William for the candy treats, too!

Trevor was recommended by a family member my wife and I both trust. Trevor was very informative, knowledgeable and a pleasure to do business with.

Earlier this week I experienced possibly the very best customer service of all time. For the last two years, William Cummins in the service department has always gone above and beyond to provide great customer service but last week he exceeded my expectations with replacing my dead battery. I am so impressed! What a remarkable person and company. I will be making my next purchase there when I upgrade my current Lincoln. They have a customer for life!!Sincerely,Mr. OConnor

Ive always taken my Lincoln to Wallace for servicing and has never been disappointed with the service I received every time. I got complimentary drop off & pick up; I even got a beautiful rental/loaner for the few hours it took to replace my tires. Ive dealt with William 99% of time and he has gone above & beyond to ensure my customer experience is exceptional.

Called Tuesday, spoke with Brian, and set up appointment for Thursday morning because my windshield washer pump stopped working and close to oil change time. Met Brian (good guy), car went into shop, came out in about an hour with new pump, oil, rotated tires, full inspection, and nicely cleaned. Very resonable cost.

Volvo Service Advisor Dawn is the best. Honesty is her best quality as she will tell you exactly what is going on with your vehicle. Outline a plan to fix the requirements and wait on those things that can be done later. We drive from PBG to Stuart for this dealership

Prompt and courteous, service was completed within the expected time and my vehicle was clean. The staff is very pleasant and kept me informed about the progress of the butler service.

Always prompt and fix it right first time. Wait times are reasonable and what is going on with your car is updated by the service writer periodically. I have used William for 5 years and would highly recommend him for service on your Lincoln.

William the service representative was excellent. Vehicle was serviced in a timely manner. He is courteous, professional and always keeps you updated on the progress of service to your vehicle.

I had a very nice experience at Wallace Lincoln in Fort Pierce, Fl.All salesmen involved in my trade-in and purchase were helpful,knowledgeable and professional. The two managers worked withme on price and we came to a fair deal on the car. This was mysecond car bought from this Wallace dealership and I recommendthem highly.Don & Lori Thompson

William Cummins - Service Adviser is outstanding! His professionalism and willingness to please is remarkable. Hes most patient and takes the time to explain details. Have never had such an excellent customer service experience before with the many years of leasing Ford/Lincolns.Hes prompt, caring and a valuable asset to this dealership.William deserves to be recognized for always going the extra mile.As a direct result of Williams presence, well be re - leasing from thisdealership, for many years to come.

Went for a test drive in a Lincoln SUV. Nice car and nice people.

Great people was taken care of no problems at all and they are willing to work with you. Fast and efficient. You dont have to be in there for 6 hours doing paperwork and waiting. I will definitely be recommending them to others who are in need of a reliable car without all the hassle.

A very efficient and well executed 5,000 mile check up with delivery and a user car for the day.

Don’t be fooled by the online price. The online price may be good to get you in but! They will offer you very very low on your trade. They offered me 6500 less then the dealership next door offered for trade. Complete scum

William Cummins is our service advisor. He gets us in and out and is extremely attentive to details and our needs. We will be purchasing another Lincoln product in the future. With an advisor like William and a salesman like John why would you buy a Lincoln from anyone else.

I specifically looked at Wallace for a car because of their large presence in the community. They came through with flying colors, way over what one would expect in dealing with the sale and financing of purchasing a car. Special kudos to Michael in Sales and Diane in Financing! Recommend very highly.

The sales persons I dealt with were all great and this was a smooth and very professional negotiation, the closing was also easily done. I already recommended some friends

Trevor Hylton was quite knowledgeable and has been with Lincoln for 41 years. His experience shows. Glad to have met him and dealt with him.

My experience at Wallace Lincoln was outstanding !I was greeted at the door by the service manager, William, with a handshake and a friendly smile and it went up from there. He was able to schedule my Lincoln in and complete all service in a timely manner. A great atmosphere in the waiting area and even bottled water and snacks. When my vehicle was delivered to me under the canopy at the dealership, my Lincoln had been washed, vacuumed, and even had the windows cleaned on the inside. I have never had this kind of service for any luxury brand Ive owned. Everyone involved with this dealership had a smile and a greeting for me.Youve got me as a customer for life.Thanks and God bless.Gary Malone

Wallace service departments William Cummings is very knowledgeable and has excellent peoples skills! One of the best service reps. of any dealer Ive ever interacted with.

The sales person looked out for my best interest in the whole process of purchasing my new Lincoln.

Fantastic place to purchase a car absolutely no pressure to buy..The best experience I ever had to purchase a vehicle.The other great thing is they listen and make suggestions. From John to Bob to the manager this is where you go first to look for a new or used vehicle..

Love this Wallace dealership. Bought a beautiful, certified MKZ for an excellent price. The salesman dont pressure you at all. I loved that. Very nice waiting area. Service department is great. Dealership also has car wash service and Auto Butler for an extra shine.

Dawn is always excellent. She is always clear on what needs to be done to service my car. I have highly recommended the Volvo service department to everybody I have met when they have asked me about my xc60.

I HAVE BEEN A CUSTOMER OF WALLACE FOR 20 YEARS. ALWAYS GET PROMPT AND FRIENDLY SERVICE.

Leasing and servicing 2 Lincolns at a time with Wallace for many years. All the employees have been super professional, courteous and knowledgeable. Always referring prospective clients. Thank you.

Very friendly and efficient. Waiting room was comfortable and pleasant. Service was excellent and the wait time for the vehicle was speedier than expected.

Great Master tech. Very knowledgeable parts staff

Great people at wallace, thank you all for everything very happy with my truck. Bob and crew were very helpful and fast, Thank You

Service was great, General manager was super helpful. I called the dealership on a Saturday and they said to pick up the vehicle anytime. I get to the place and they said the service department was closed on Saturdays, but the general manager went beyond and did everything possible to get my car.

Staff really worked with us and went the extra mile to ensure a smooth transaction.

The service at Wallace Lincoln is fantastic. No matter the problem or service needed, William goes that extra mile to take care of his customers.

Took vehicle for service, our service advisor is very polite and keeps us update while our vehicle is being serviced. While waiting we checked out the new models in the showroom OMG!! I sure wish I could trade my car in for a new models the 2020 model have changed a little, the one I love is the 2020 Lincoln Aviator it looks like a baby Lincoln Continental beautiful vehicle go check them out.

Exceptional customer service. Patient and informative, was able to accommodate me with a car immediately based on my extensive specificatons.

Everyone is always extremely knowledgeable and very courteous. Best service department I have ever dealt with.

Each time I have service, I am met by William. He is the best person I have ever worked with in the last 60 years. I have purchased and leased many automobiles. He makes you feel like you are family.............He is fantastic